HELP!!! (2)Trojan Heur.Fakeliker (v)

View previous topic View next topic Go down

HELP!!! (2)Trojan Heur.Fakeliker (v)

Post by Vista on Mon 20 Jan 2014, 3:49 pm

Hello,
I hope you can help me with this bad virus. My laptop is infected with this trojan,
Heur. Fakeliker virus and it is acting very funny. My anti virus quarantined it..that is how I know the name. It is running very slow also. Can you please tell me what to do to fix this. I have all my business documents and emails on this computer and don't want to have it be wiped out. The sooner I get this fixed the better I can continue with my work. I appreciate your time!  
Valerie

Malwarebytes Anti-Malware (Trial) 1.75.0.1300
[You must be registered and logged in to see this link.]

Database version: v2014.01.20.04

Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
SAMARA :: SAMARA-PC [administrator]

Protection: Enabled

1/20/2014 9:09:20 AM
mbam-log-2014-01-20 (09-09-20).txt

Scan type: Full scan (C:\|D:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 310946
Time elapsed: 1 hour(s), 53 minute(s), 4 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 1
HKCU\SOFTWARE\Microsoft\Internet Explorer\Main|Start Page (PUP.Optional.AskWebSearch) -> Bad: (http://home.tb.ask.com/index.jhtml?n=77DE8857&p2=^YK^xdm209^YYA^us&ptb=73ED27D2-700F-40AA-B810-41DD34A190AF&si=CK-46L2c87gCFcyY4Aod2DoAqg) Good: (http://www.google.com) -> Quarantined and repaired successfully.

Folders Detected: 0
(No malicious items detected)

Files Detected: 4
C:\Users\SAMARA\Downloads\rcpsetupst_RC1_US_L_1.exe (PUP.Optional.RegCleanerPro) -> Quarantined and deleted successfully.
C:\Users\SAMARA\Downloads\Updater_Setup.exe (PUP.Optional.iBryte) -> Quarantined and deleted successfully.
C:\Users\SAMARA\Downloads\iLividSetup-r429-n-bf(1).exe (PUP.Optional.Bandoo) -> Quarantined and deleted successfully.
C:\Users\SAMARA\Downloads\iLividSetup-r429-n-bf.exe (PUP.Optional.Bandoo) -> Quarantined and deleted successfully.

(end)



Vista

Senior Surfer
Senior Surfer

Posts : 341
Joined : 2009-02-13
Operating System : Windows 8

View user profile

Back to top Go down

Re: HELP!!! (2)Trojan Heur.Fakeliker (v)

Post by Superdave on Tue 21 Jan 2014, 7:14 am

Hello and welcome to GeekPolice.Net My name is Dave. I will be helping you out with your particular problem on your computer.

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
*************************************************************************
Please download AdwCleaner by Xplode onto your Desktop.

  • Please close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Delete or Clean.
  • Confirm each time with OK
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile in your reply.
  • You can find the logfile at C:\AdwCleaner[Sn].txt as well - n is the order number.

*********************************************
Please download Junkware Removal Tool to your desktop.

Warning! Once the scan is complete JRT will shut down your browser with NO warning.

Shut down your protection software now to avoid potential conflicts.

•Temporarily disable your Antivirus and any Antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.

•Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click JRT and select Run as Administrator

•The tool will open and start scanning your system.

•Please be patient as this can take a while to complete depending on your system's specifications.

•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

•Copy and Paste the JRT.txt log into your next message.
*****************************************
Download Security Check by screen317 from one of the following links and save it to your desktop.

Link 1
Link 2

* Double-click Security Check.bat
* Follow the on-screen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt
* Post the contents of that document in your next reply.

Note: If a security program requests permission from dig.exe to access the Internet, allow it to do so.

Superdave
Tech Staff


Tech Staff

Posts : 4193
Joined : 2010-02-01
Operating System : Windows 8.1 and a dual-boot with XP Home SP3

View user profile

Back to top Go down

View previous topic View next topic Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum