Bad problems, getting better after following GeekPolice instructions...

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Bad problems, getting better after following GeekPolice instructions...

Post by jshea@grossepointe.com on Tue 14 Jan 2014, 1:40 pm

My Windows Vista machine was becoming basically unusable. IE & Windows Mail were always crashing together forcing re-boot. Background ad sounds could be heard. A lot of blue-screens right after boot up.

I'm new to the site and want to thank you in advance your preliminary instructions. I ran adwcleaner.exe and MBAM. The results are posted below. I ran the other file as well, but cannot locate the log file.

Any help in cleaning up this system further is greatly appreciated.

John








Malwarebytes Anti-Malware 1.75.0.1300
[You must be registered and logged in to see this link.]

Database version: v2014.01.13.10

Windows Vista Service Pack 2 x64 NTFS
Internet Explorer 9.0.8112.16421
Admin :: ADMIN-PC [administrator]

1/13/2014 9:19:48 PM
mbam-log-2014-01-13 (21-19-48).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 233520
Time elapsed: 9 minute(s), 53 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 1
HKCU\Software\AppDataLow\gvtl (Adware.GameVance) -> Quarantined and deleted successfully.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 6
C:\Windows\System32\config\systemprofile\AppData\Roaming\SearchProtect\Dialogs (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\AppData\Roaming\SearchProtect\Dialogs\lib (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\AppData\Roaming\SearchProtect\Dialogs\spbd (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\AppData\Roaming\SearchProtect\Dialogs\spbd\images (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\AppData\Roaming\SearchProtect\Dialogs\spsd (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\AppData\Roaming\SearchProtect\Dialogs\spsd\images (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.

Files Detected: 24
C:\Windows\System32\config\systemprofile\AppData\Roaming\SearchProtect\bin\ChromeModule.dll (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\AppData\Roaming\SearchProtect\bin\cltmng.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\AppData\Roaming\SearchProtect\bin\CltMngSvc.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\AppData\Roaming\SearchProtect\bin\FirefoxModule.dll (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\AppData\Roaming\SearchProtect\bin\InternetExplorerModule.dll (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\AppData\Roaming\SearchProtect\bin\SPHook32.dll (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\AppData\Roaming\SearchProtect\bin\uninstall.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\AppData\Roaming\SearchProtect\Dialogs\dialogsApi.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\AppData\Roaming\SearchProtect\Dialogs\lib\jquery.min.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\AppData\Roaming\SearchProtect\Dialogs\lib\json2.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\AppData\Roaming\SearchProtect\Dialogs\spbd\bubble.css (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\AppData\Roaming\SearchProtect\Dialogs\spbd\bubble.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\AppData\Roaming\SearchProtect\Dialogs\spbd\main.html (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\AppData\Roaming\SearchProtect\Dialogs\spbd\images\information.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\AppData\Roaming\SearchProtect\Dialogs\spbd\images\x-default-LTR.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\AppData\Roaming\SearchProtect\Dialogs\spbd\images\x-default-RTL.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\AppData\Roaming\SearchProtect\Dialogs\spbd\images\x-mouseover-LTR.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\AppData\Roaming\SearchProtect\Dialogs\spbd\images\x-mouseover-RTL.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\AppData\Roaming\SearchProtect\Dialogs\spsd\main.html (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\AppData\Roaming\SearchProtect\Dialogs\spsd\SearchProtector.css (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\AppData\Roaming\SearchProtect\Dialogs\spsd\settings.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\AppData\Roaming\SearchProtect\Dialogs\spsd\images\ok-button.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\AppData\Roaming\SearchProtect\Dialogs\spsd\images\separation-line.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\AppData\Roaming\SearchProtect\Dialogs\spsd\images\warning.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.

(end)


jshea@grossepointe.com

Newbie Surfer
Newbie Surfer

Posts : 5
Joined : 2014-01-14
Operating System : Windows Vista

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Re: Bad problems, getting better after following GeekPolice instructions...

Post by Superdave on Wed 15 Jan 2014, 5:39 am

Hello and welcome to GeekPolice.Net My name is Dave. I will be helping you out with your particular problem on your computer.

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
*************************************************************************
I would like to see the AdwCleaner log.
*********************************************
Please download Junkware Removal Tool to your desktop.

Warning! Once the scan is complete JRT will shut down your browser with NO warning.

Shut down your protection software now to avoid potential conflicts.

•Temporarily disable your Antivirus and any Antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.

•Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click JRT and select Run as Administrator

•The tool will open and start scanning your system.

•Please be patient as this can take a while to complete depending on your system's specifications.

•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

•Copy and Paste the JRT.txt log into your next message.
*****************************************
Download Security Check by screen317 from one of the following links and save it to your desktop.

Link 1
Link 2

* Double-click Security Check.bat
* Follow the on-screen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt
* Post the contents of that document in your next reply.

Note: If a security program requests permission from dig.exe to access the Internet, allow it to do so.

Superdave
Tech Staff


Tech Staff

Posts : 4193
Joined : 2010-02-01
Operating System : Windows 8.1 and a dual-boot with XP Home SP3

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Re: Bad problems, getting better after following GeekPolice instructions...

Post by jshea@grossepointe.com on Wed 15 Jan 2014, 7:51 am

Dave,

Below is the ADWCleaner log. I will post the log files when I have ran the JRT and Security check...


# AdwCleaner v3.017 - Report created 13/01/2014 at 16:21:43
# Updated 12/01/2014 by Xplode
# Operating System : Windows (TM) Vista Home Premium Service Pack 2 (64 bits)
# Username : Admin - ADMIN-PC
# Running from : C:\Users\Admin\Desktop\adwcleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

[!] Folder Deleted : C:\ProgramData\GameTap Web Player
[!] Folder Deleted : C:\ProgramData\Winamp Toolbar
[!] Folder Deleted : C:\Program Files (x86)\Conduit
[!] Folder Deleted : C:\Program Files (x86)\Winamp Toolbar
[!] Folder Deleted : C:\Users\Admin\AppData\Local\Conduit
[!] Folder Deleted : C:\Users\Admin\AppData\Local\Winamp Toolbar
[!] Folder Deleted : C:\Users\Admin\AppData\LocalLow\Conduit
[!] Folder Deleted : C:\Users\Admin\AppData\LocalLow\DailyBibleGuideEI
[!] Folder Deleted : C:\Users\Admin\AppData\LocalLow\FunWebProducts
[!] Folder Deleted : C:\Users\Admin\AppData\LocalLow\iac
[!] Folder Deleted : C:\Users\Admin\AppData\LocalLow\MyWebSearch
[!] Folder Deleted : C:\Users\Admin\AppData\LocalLow\PriceGong
[!] Folder Deleted : C:\Users\Admin\AppData\LocalLow\MixiDJ_V1
[!] Folder Deleted : C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\jfjbflachhjbdbhfgknpgcgpchaikkok
File Deleted : C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_app.mam.conduit.com_0.localstorage
File Deleted : C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_app.mam.conduit.com_0.localstorage-journal
File Deleted : C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_fastcontent.conduit.com_0.localstorage
File Deleted : C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_fastcontent.conduit.com_0.localstorage-journal
File Deleted : C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_storage.conduit.com_0.localstorage
File Deleted : C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_storage.conduit.com_0.localstorage-journal
File Deleted : C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.wajam.com_0.localstorage
File Deleted : C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.wajam.com_0.localstorage-journal

***** [ Shortcuts ] *****


***** [ Registry ] *****

Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [m3ffxtbr@mywebsearch.com]
Key Deleted : HKCU\Software\Google\Chrome\Extensions\jfjbflachhjbdbhfgknpgcgpchaikkok
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\jfjbflachhjbdbhfgknpgcgpchaikkok
Key Deleted : HKLM\SOFTWARE\Classes\AppID\winamptbServer.exe
Key Deleted : HKLM\SOFTWARE\Classes\MyWebSearch.ThirdPartyInstaller
Key Deleted : HKLM\SOFTWARE\Classes\MyWebSearch.ThirdPartyInstaller.1
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1
Key Deleted : HKLM\SOFTWARE\Classes\WinampTb.AOLTBSearch
Key Deleted : HKLM\SOFTWARE\Classes\WinampTb.AOLTBSearch.1
Key Deleted : HKLM\SOFTWARE\Classes\WinampTb.AOLToolBand
Key Deleted : HKLM\SOFTWARE\Classes\WinampTb.AOLToolBand.1
Key Deleted : HKLM\SOFTWARE\Classes\WinampTb.Downloader
Key Deleted : HKLM\SOFTWARE\Classes\WinampTb.Downloader.1
Key Deleted : HKLM\SOFTWARE\Classes\WinampTb.ToolbarInfo
Key Deleted : HKLM\SOFTWARE\Classes\WinampTb.ToolbarInfo.1
Key Deleted : HKLM\SOFTWARE\Classes\WinampTb.ToolbarParams
Key Deleted : HKLM\SOFTWARE\Classes\WinampTb.ToolbarParams.1
Key Deleted : HKLM\SOFTWARE\Classes\WinampTbServer.AolToolbarHelper
Key Deleted : HKLM\SOFTWARE\Classes\WinampTbServer.AolToolbarHelper.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll
Key Deleted : HKLM\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss
Key Deleted : HKLM\SOFTWARE\Microsoft\Office\Outlook\Addins\MyWebSearch.OutlookAddin
Key Deleted : HKLM\SOFTWARE\Microsoft\Office\Word\Addins\MyWebSearch.OutlookAddin
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows Media\Wmsdk\Sources [F3PopularScreenSavers]
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\post platform [FunWebProducts]
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@mywebsearch.com/Plugin
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3285873
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{B27D9527-3762-4D71-963D-FB7A94FDD678}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{D616A4A2-7B38-4DBC-9093-6FE7A4A21B17}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{00A6FAF6-072E-44CF-8957-5838F569A31D}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{07B18EA9-A523-4961-B6BB-170DE4475CCA}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{07B18EAB-A523-4961-B6BB-170DE4475CCA}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{08858AF6-42AD-4914-95D2-AC3AB0DC8E28}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{0F8ECF4F-3646-4C3A-8881-8E138FFCAF70}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{13119113-0854-469D-807A-171568457991}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{147A976F-EEE1-4377-8EA7-4716E4CDD239}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1E0DE227-5CE4-4EA3-AB0C-8B03E1AA76BC}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{25560540-9571-4D7B-9389-0F166788785A}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{25CEE8EC-5730-41BC-8B58-22DDC8AB8C20}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{33119133-0854-469D-807A-171568457991}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3DC201FB-E9C9-499C-A11F-23C360D7C3F8}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3E720452-B472-4954-B7AA-33069EB53906}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{53CED2D0-5E9A-4761-9005-648404E6F7E5}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{57BCA5FA-5DBB-45A2-B558-1755C3F6253B}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{63D0ED2C-B45B-4458-8B3B-60C69BBBD83C}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{67FA02C4-AB30-4E77-A640-78EE8EC8673B}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6EF4E91D-DDD5-4478-BCA7-DA04435934C0}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7473D292-B7BB-4F24-AE82-7E2CE94BB6A9}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7473D294-B7BB-4F24-AE82-7E2CE94BB6A9}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7473D296-B7BB-4F24-AE82-7E2CE94BB6A9}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{799391D3-EB86-4BAC-9BD3-CBFEA58A0E15}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{819FFE22-35C7-4925-8CDA-4E0E2DB94302}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{841FD004-57A2-4B49-BBDB-5897394619DB}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{84DA4FDF-A1CF-4195-8688-3E961F505983}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{8E6F1832-9607-4440-8530-13BE7C4B1D14}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{938AA51A-996C-4884-98CE-80DD16A5C9DA}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{98D9753D-D73B-42D5-8C85-4469CDA897AB}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{9AFB8248-617F-460D-9366-D71CDEDA3179}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{9FF05104-B030-46FC-94B8-81276E4E27DF}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A4730EBE-43A6-443E-9776-36915D323AD3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A9571378-68A1-443D-B082-284F960C6D17}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{ADB01E81-3C79-4272-A0F1-7B2BE7A782DC}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B38D6EDE-390B-4620-8365-29E16459EBDA}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B813095C-81C0-4E40-AA14-67520372B987}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{C9D7BE3E-141A-4C85-8CD6-32461F3DF2C7}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CFF4CE82-3AA2-451F-9B77-7165605FB835}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D858DAFC-9573-4811-B323-7011A3AA7E61}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D9FFFB27-D62A-4D64-8CEC-1FF006528805}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E1164984-B567-47BD-A7FF-240C2594404A}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E79DFBCA-5697-4FBD-94E5-5B2A9C7C1612}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EBF2BA02-9094-4C5A-858B-BB198F3D8DE2}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F20F11FD-203E-45A9-B7BB-AFC1B4FEA7A6}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FE178B09-C8AA-4734-804D-1849BCCA0C29}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{67097627-FD8E-4F6B-AF4B-ECB65E50112E}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{BF99AAB8-FFEE-4BB1-81E0-ADE71BF0AC3C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{01947140-417F-46B6-8751-A3A2B8345E1A}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{07B18EAC-A523-4961-B6BB-170DE4475CCA}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{0F54B66A-21CF-4548-AE59-A6B83EE6676F}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1093995A-BA37-41D2-836E-091067C4AD17}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{120927BF-1700-43BC-810F-FAB92549B390}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{17DE5E5E-BFE3-4E83-8E1F-8755795359EC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1F52A5FA-A705-4415-B975-88503B291728}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{23119123-0854-469D-807A-171568457991}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{247A115F-06C2-4FB3-967D-2D62D3CF4F0A}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2E3537FC-CF2F-4F56-AF54-5A6A3DD375CC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2E9937FC-CF2F-4F56-AF54-5A6A3DD375CC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3E1656ED-F60E-4597-B6AA-B6A58E171495}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3E53E2CB-86DB-4A4A-8BD9-FFEB7A64DF82}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3E720451-B472-4954-B7AA-33069EB53906}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3E720453-B472-4954-B7AA-33069EB53906}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{51A971CA-D36E-4D13-A799-2CF0A491D04D}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{56FBEA9F-EF93-4318-B75F-A96FC7C7BD7B}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{63D0ED2B-B45B-4458-8B3B-60C69BBBD83C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{63D0ED2D-B45B-4458-8B3B-60C69BBBD83C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6E74766C-4D93-4CC0-96D1-47B8E07FF9CA}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{72EE7F04-15BD-4845-A005-D6711144D86A}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{741DE825-A6F0-4497-9AA6-8023CF9B0FFF}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{7473D291-B7BB-4F24-AE82-7E2CE94BB6A9}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{7473D293-B7BB-4F24-AE82-7E2CE94BB6A9}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{7473D295-B7BB-4F24-AE82-7E2CE94BB6A9}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{7473D297-B7BB-4F24-AE82-7E2CE94BB6A9}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{78B3C85E-44FF-4DC8-B3AD-156F39DC75E5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{819FFE21-35C7-4925-8CDA-4E0E2DB94302}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{841FD004-57A2-4B49-BBDB-5897394619DB}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{8E9CF769-3D3B-40EB-9E2D-76E7A205E4D2}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{90449521-D834-4703-BB4E-D3AA44042FF8}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{991AAC62-B100-47CE-8B75-253965244F69}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A626CDBD-3D13-4F78-B819-440A28D7E8FC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{BBABDC90-F3D5-4801-863A-EE6AE529862D}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{CF54BE1C-9359-4395-8533-1657CF209CFE}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D6FF3684-AD3B-48EB-BBB4-B9E6C5A355C1}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{DB507187-9746-458C-97DA-C458131EEDE7}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{DE38C398-B328-4F4C-A3AD-1B5E4ED93477}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E1164984-B567-47BD-A7FF-240C2594404A}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E19FDA06-5BDF-43C2-B794-BCD8A4C2051F}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E342AF55-B78A-4CD0-A2BB-DA7F52D9D25E}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E342AF55-B78A-4CD0-A2BB-DA7F52D9D25F}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E79DFBC9-5697-4FBD-94E5-5B2A9C7C1612}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E79DFBCB-5697-4FBD-94E5-5B2A9C7C1612}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EB9E5C1C-B1F9-4C2B-BE8A-27D6446FDAF8}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{F87D7FB5-9DC5-4C8C-B998-D8DFE02E2978}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FAB076F5-E4DD-4EA4-AFEE-F18BF972B057}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{03119103-0854-469D-807A-171568457991}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{538CD77C-BFDD-49B0-9562-77419CAB89D1}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{819FFE20-35C7-4925-8CDA-4E0E2DB94302}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{8FFDF636-0D87-4B33-B9E9-79A53F6E1DAE}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{D518921A-4A03-425E-9873-B9A71756821E}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{E47CAEE0-DEEA-464A-9326-3F2801535A4D}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{F42228FB-E84E-479E-B922-FBBD096E792C}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{25CEE8EC-5730-41BC-8B58-22DDC8AB8C20}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{67097627-FD8E-4F6B-AF4B-ECB65E50112E}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EA9-A523-4961-B6BB-170DE4475CCA}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{1E0DE227-5CE4-4EA3-AB0C-8B03E1AA76BC}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{25CEE8EC-5730-41BC-8B58-22DDC8AB8C20}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{6C1B9042-3D32-49A1-916B-0AA3A9CDDFD6}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{DF780F87-FF2B-4DF8-92D0-73DB16A1543A}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EBF2BA02-9094-4C5A-858B-BB198F3D8DE2}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{67097627-FD8E-4F6B-AF4B-ECB65E50112E}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{BF99AAB8-FFEE-4BB1-81E0-ADE71BF0AC3C}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{07B18EA9-A523-4961-B6BB-170DE4475CCA}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{1E0DE227-5CE4-4EA3-AB0C-8B03E1AA76BC}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{25CEE8EC-5730-41BC-8B58-22DDC8AB8C20}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EBF2BA02-9094-4C5A-858B-BB198F3D8DE2}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{67097627-FD8E-4F6B-AF4B-ECB65E50112E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{07B18EAB-A523-4961-B6BB-170DE4475CCA}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{08858AF6-42AD-4914-95D2-AC3AB0DC8E28}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{25560540-9571-4D7B-9389-0F166788785A}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{3DC201FB-E9C9-499C-A11F-23C360D7C3F8}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{3E720452-B472-4954-B7AA-33069EB53906}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{63D0ED2C-B45B-4458-8B3B-60C69BBBD83C}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{6C1B9042-3D32-49A1-916B-0AA3A9CDDFD6}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7473D294-B7BB-4F24-AE82-7E2CE94BB6A9}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{98D9753D-D73B-42D5-8C85-4469CDA897AB}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{9FF05104-B030-46FC-94B8-81276E4E27DF}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{E79DFBCA-5697-4FBD-94E5-5B2A9C7C1612}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{BF99AAB8-FFEE-4BB1-81E0-ADE71BF0AC3C}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{59C7FC09-1C83-4648-B3E6-003D2BBC7481}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68AF847F-6E91-45DD-9B68-D6A12C30E5D7}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9170B96C-28D4-4626-8358-27E6CAEEF907}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{D1A71FA0-FF48-48DD-9B6D-7A13A3E42127}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{DDB1968E-EAD6-40FD-8DAE-FF14757F60C7}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F138D901-86F0-4383-99B6-9CDD406036DA}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{0DFB7B5B-E3EF-4EB9-AAED-BC374BA2BAB8}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E79C5227-B7E6-4DE9-BDFB-FC78E39B2F5C}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{07B18EA9-A523-4961-B6BB-170DE4475CCA}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{EBF2BA02-9094-4C5A-858B-BB198F3D8DE2}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{67097627-FD8E-4F6B-AF4B-ECB65E50112E}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{67097627-FD8E-4F6B-AF4B-ECB65E50112E}]
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\Winamp Toolbar
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKCU\Software\AppDataLow\Toolbar
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\AppDataLow\Software\DailyBibleGuideEI
Key Deleted : HKCU\Software\AppDataLow\Software\Fun Web Products
Key Deleted : HKCU\Software\AppDataLow\Software\FunWebProducts
Key Deleted : HKCU\Software\AppDataLow\Software\MyWebSearch
Key Deleted : HKCU\Software\AppDataLow\Software\PriceGong
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKCU\Software\AppDataLow\Software\MixiDJ_V1
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\FocusInteractive
Key Deleted : HKLM\Software\Fun Web Products
Key Deleted : HKLM\Software\MyWebSearch
Key Deleted : HKLM\Software\Winamp Toolbar
Key Deleted : HKLM\Software\MixiDJ_V1
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{CD95D125-2992-4858-B3EF-5F6FB52FBAD6}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Winamp Toolbar
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MixiDJ_V1 Toolbar
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{CD95D125-2992-4858-B3EF-5F6FB52FBAD6}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\mywebsearch bar uninstall
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\SearchProtect
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\Winamp Toolbar

***** [ Browsers ] *****

-\\ Internet Explorer v9.0.8112.16526


-\\ Google Chrome v31.0.1650.63

[ File : C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Deleted : homepage
Deleted : icon_url
Deleted : search_url
Deleted : suggest_url
Deleted : keyword
Deleted : urls_to_restore_on_startup

*************************

AdwCleaner[R0].txt - [26625 octets] - [13/01/2014 14:33:35]
AdwCleaner[S0].txt - [21734 octets] - [13/01/2014 16:21:43]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [21795 octets] ##########

jshea@grossepointe.com

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Re: Bad problems, getting better after following GeekPolice instructions...

Post by jshea@grossepointe.com on Wed 15 Jan 2014, 8:10 am

------------------------------------------------------------------

Results of screen317's Security Check version 0.99.78
Windows Vista Service Pack 2 x64 (UAC is enabled)
Internet Explorer 9
Internet Explorer 8
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Disabled!
Norton 360
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.75.0.1300
Java 7 Update 25
Java(TM) SE Runtime Environment 6
Java version out of Date!
Adobe Flash Player 10 Flash Player out of Date!
Adobe Reader 9 Adobe Reader out of Date!
Mozilla Firefox (Toolbar.)
Google Chrome 31.0.1650.57
Google Chrome 31.0.1650.63
````````Process Check: objlist.exe by Laurent````````
Norton ccSvcHst.exe
Malwarebytes Anti-Malware mbamservice.exe
Malwarebytes Anti-Malware mbamgui.exe
Malwarebytes Anti-Malware mbam.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 1 %
````````````````````End of Log``````````````````````

jshea@grossepointe.com

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Re: Bad problems, getting better after following GeekPolice instructions...

Post by jshea@grossepointe.com on Wed 15 Jan 2014, 10:16 am

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.0 (01.07.2014:1)
OS: Windows (TM) Vista Home Premium x64
Ran by Admin on Tue 01/14/2014 at 16:12:49.77
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values

Successfully deleted: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\mapsgalaxy_39 browser plugin loader
Successfully deleted: [Registry Value] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Run\\privdogservice



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\curl.httpservicefactory
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\dealplylive.oneclickctrl.9
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\pstext.dll
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{29494049-211F-4F5C-8545-7DA8BF7A6CF8}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{AB4DA692-F26B-403C-AF8F-FD87D121F8F1}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Wow6432Node\AppID\{4E1E9D45-8BF9-4139-915C-9F83CC3D5921}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Wow6432Node\AppID\activecollectorplugin.dll
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{37211D63-CCE9-4780-B182-96538CFC6FED}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{9E5C950C-93F2-46B4-A47E-8450FFF4D841}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\software\lyricsplus
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\babsolution
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\caphyon
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\lyricsart
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\genericasktoolbar.toolbarwnd.1
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\gigablast.object
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\mixidj.mixidjhlpr
Successfully deleted: [Registry Key] HKEY_USERS\.DEFAULT\Software\SearchProtect
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{11111111-1111-1111-1111-110211621178}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{09a5b2e9-9203-46f5-8a4f-b417a23b8a8a}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{34e26447-bf30-4c78-a5b9-61dfa8a55e67}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{0631BFF0-6846-48CA-982D-D62D7F376E97}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{BEEA7FA9-D1F4-49A2-9B1F-6FB7A2D9BC2A}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D34961D3-9D10-4B1C-A9E0-0A2CEB1A9163}



~~~ Files



~~~ Folders

Successfully deleted: [Folder] "C:\Users\Admin\appdata\local\cre"
Successfully deleted: [Folder] "C:\Users\Admin\appdata\local\easyhomedecorating_73"
Successfully deleted: [Folder] "C:\Users\Admin\appdata\local\solid savings"
Successfully deleted: [Folder] "C:\Users\Admin\appdata\locallow\dailybibleguide"
Successfully deleted: [Folder] "C:\Users\Admin\appdata\locallow\easyhomedecorating_73"
Successfully deleted: [Folder] "C:\Program Files (x86)\dailybibleguide"
Successfully deleted: [Folder] "C:\Program Files (x86)\easyhomedecorating_73"



~~~ Chrome

Dumping contents of C:\Users\Admin\appdata\local\Google\Chrome\User Data\Default\Default
C:\Users\Admin\appdata\local\Google\Chrome\User Data\Default\Default\aaaaajdhdbdhgdgbgbgfdjdadbdgdadc
C:\Users\Admin\appdata\local\Google\Chrome\User Data\Default\Default\aagcdjdhdbdhgdgbgbgfdjdadbdgdadc
C:\Users\Admin\appdata\local\Google\Chrome\User Data\Default\Default\aaaaajdhdbdhgdgbgbgfdjdadbdgdadc\background.js
C:\Users\Admin\appdata\local\Google\Chrome\User Data\Default\Default\aaaaajdhdbdhgdgbgbgfdjdadbdgdadc\ContentScript.js
C:\Users\Admin\appdata\local\Google\Chrome\User Data\Default\Default\aaaaajdhdbdhgdgbgbgfdjdadbdgdadc\manifest.json
C:\Users\Admin\appdata\local\Google\Chrome\User Data\Default\Default\aagcdjdhdbdhgdgbgbgfdjdadbdgdadc\background.js
C:\Users\Admin\appdata\local\Google\Chrome\User Data\Default\Default\aagcdjdhdbdhgdgbgbgfdjdadbdgdadc\ContentScript.js
C:\Users\Admin\appdata\local\Google\Chrome\User Data\Default\Default\aagcdjdhdbdhgdgbgbgfdjdadbdgdadc\manifest.json

Successfully deleted: [Folder] C:\Users\Admin\appdata\local\Google\Chrome\User Data\Default\Default [Default Extension 1.0]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Tue 01/14/2014 at 18:03:39.17
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

jshea@grossepointe.com

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Re: Bad problems, getting better after following GeekPolice instructions...

Post by Superdave on Wed 15 Jan 2014, 10:24 am

Update Your Java (JRE)

Old versions of Java have vulnerabilities that malware can use to infect your system.


First Verify your Java Version

If there are any other version(s) installed then update now.

Get the new version (if needed)

If your version is out of date install the newest version of the Sun Java Runtime Environment.

Note: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Be sure to close ALL open web browsers before starting the installation.

Remove any old versions

1. Download JavaRa and unzip the file to your Desktop.
2. Open JavaRA.exe and choose Remove Older Versions
3. Once complete exit JavaRA.

Additional Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and reboot your computer.
******************************************
Update your Adobe Reader. get.adobe.com/reader.

Be sure to uncheck the Free McAfee Security Scan so it isn't installed.

*****************************************
Malwarebytes' Anti-Rootkit

Please download Malwarebytes' Anti-Rootkit and save it to your desktop.

  • Be sure to print out and follow the instructions provided on that same page for performing a scan.
  • Caution: This is a beta version so also read the disclaimer and back up all your data before using.
  • When the scan completes, click on the Cleanup button to remove any threats found and reboot the computer if prompted to do so.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • If there are problems with Internet access, Windows Update, Windows Firewall or other system issues, run the fixdamage tool located in the folder Malwarebytes Anti-Rootkit was run from and reboot your computer.
  • Two files (mbar-log-YYYY-MM-DD, system-log.txt) will be created and saved within that same folder.
  • Copy and paste the contents of these two log files in your next reply.


Superdave
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Posts : 4193
Joined : 2010-02-01
Operating System : Windows 8.1 and a dual-boot with XP Home SP3

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Re: Bad problems, getting better after following GeekPolice instructions...

Post by jshea@grossepointe.com on Thu 16 Jan 2014, 2:59 am

Ok, I've updated Java and Adobe Reader. Then ran Antirootkit. The log files are posted below...

Malwarebytes Anti-Rootkit BETA 1.07.0.1008
[You must be registered and logged in to see this link.]

Database version: v2014.01.15.02

Windows Vista Service Pack 2 x64 NTFS
Internet Explorer 9.0.8112.16421
Admin :: ADMIN-PC [administrator]

1/15/2014 8:30:44 AM
mbar-log-2014-01-15 (08-30-44).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Kernel memory modifications detected. Deep Anti-Rootkit Scan engaged.
Objects scanned: 257964
Time elapsed: 1 hour(s), 46 minute(s), 13 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 6
C:\Users\Admin\Desktop\mbrlog (Rootkit.Harbinger.MBR) -> Delete on reboot.
C:\Users\Admin\Downloads\MBRCheck_MBR_Backup_01-10-14_15-11-40.bak (Rootkit.Harbinger.MBR) -> Delete on reboot.
C:\Users\Admin\Downloads\MBRCheck_MBR_Backup_01-10-14_17-58-49.bak (Rootkit.Harbinger.MBR) -> Delete on reboot.
C:\Users\Admin\Downloads\MBRCheck_MBR_Backup_01-11-14_17-14-29.bak (Rootkit.Harbinger.MBR) -> Delete on reboot.
C:\Users\Admin\Downloads\MBRCheck_MBR_Backup_01-11-14_17-15-04.bak (Rootkit.Harbinger.MBR) -> Delete on reboot.
C:\Users\Admin\Downloads\MBRCheck_MBR_Backup_01-10-14_14-38-44.bak (Rootkit.Harbinger.MBR) -> Delete on reboot.

Physical Sectors Detected: 2
Master Boot Record on Drive #0 (Rootkit.Harbinger.MBR) -> Replace on reboot.
Physical Sector #488396900 on Drive #0 (Forged physical sector) -> Replace on reboot.

(end)



---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1008

(c) Malwarebytes Corporation 2011-2012

OS version: 6.0.6002 Windows Vista Service Pack 2 x64

Account is Administrative

Internet Explorer version: 9.0.8112.16421

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 1.995000 GHz
Memory total: 4154511360, free: 2169122816

Downloaded database version: v2014.01.15.02
Downloaded database version: v2013.12.18.01
Initializing...
======================
------------ Kernel report ------------
01/14/2014 23:36:55
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\acpi.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\compbatt.sys
\SystemRoot\system32\DRIVERS\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\DRIVERS\iaStor.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\N360x64\0404000.00C\SYMDS64.SYS
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\system32\drivers\N360x64\0404000.00C\SYMEFA64.SYS
\SystemRoot\System32\Drivers\PxHlpa64.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\msrpc.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\ecache.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\system32\drivers\crcdisk.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\tunmp.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\SystemRoot\system32\DRIVERS\igdkmd64.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\system32\DRIVERS\usbuhci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\yk60x64.sys
\SystemRoot\system32\DRIVERS\NETw5v64.sys
\SystemRoot\system32\DRIVERS\ohci1394.sys
\SystemRoot\system32\DRIVERS\1394BUS.SYS
\SystemRoot\system32\DRIVERS\risdsn64.sys
\SystemRoot\system32\DRIVERS\rimssn64.sys
\SystemRoot\system32\DRIVERS\i8042prt.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\SFEP.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\DRIVERS\serscan.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\DRIVERS\ArcSoftKsUFilter.sys
\SystemRoot\system32\DRIVERS\msiscsi.sys
\SystemRoot\system32\DRIVERS\storport.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\DRIVERS\CAXHWAZL.sys
\SystemRoot\system32\DRIVERS\CAX_DPV.sys
\SystemRoot\system32\DRIVERS\CAX_CNXT.sys
\SystemRoot\system32\drivers\modem.sys
\SystemRoot\System32\Drivers\N360x64\0404000.00C\SRTSP64.SYS
\SystemRoot\system32\drivers\N360x64\0404000.00C\Ironx64.SYS
\SystemRoot\system32\drivers\N360x64\0404000.00C\SRTSPX64.SYS
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\VirusDefs\20140114.009\EX64.SYS
\??\C:\Windows\system32\Drivers\SYMEVENT64x86.SYS
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\VirusDefs\20140114.009\ENG64.SYS
\SystemRoot\System32\Drivers\BTHUSB.sys
\SystemRoot\System32\Drivers\bthport.sys
\SystemRoot\system32\DRIVERS\rfcomm.sys
\SystemRoot\system32\DRIVERS\BthEnum.sys
\SystemRoot\system32\DRIVERS\bthpan.sys
\SystemRoot\system32\drivers\btwavdt.sys
\SystemRoot\system32\drivers\btwaudio.sys
\SystemRoot\system32\DRIVERS\btwl2cap.sys
\SystemRoot\system32\DRIVERS\btwrchid.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\System32\Drivers\Fs_Rec.SYS
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\System32\DRIVERS\rasacd.sys
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\System32\Drivers\N360x64\0404000.00C\SYMTDIV.SYS
\SystemRoot\system32\DRIVERS\smb.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\ws2ifsl.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\IPSDefs\20140114.001\IDSvia64.sys
\??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys
\??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\drivers\N360x64\0404000.00C\ccHPx64.sys
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\BASHDefs\20131218.001\BHDrvx64.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\??\C:\Windows\system32\drivers\mbam.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\drivers\spsys.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\drivers\mrxdav.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\DRIVERS\ipfltdrv.sys
\SystemRoot\system32\DRIVERS\mdmxsdk.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\system32\DRIVERS\WUDFRd.sys
\SystemRoot\system32\DRIVERS\xaudio64.sys
\SystemRoot\system32\DRIVERS\cdfs.sys
\SystemRoot\system32\DRIVERS\WSDPrint.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk2\DR2
Upper Device Object: 0xfffffa8007e7c300
Upper Device Driver Name: \Driver\disk\
Lower Device Name: \Device\00000071\
Lower Device Object: 0xfffffa8007efc050
Lower Device Driver Name: \Driver\rimsptsk\
<<<1>>>
Upper Device Name: \Device\Harddisk1\DR1
Upper Device Object: 0xfffffa8007e76790
Upper Device Driver Name: \Driver\disk\
Lower Device Name: \Device\00000070\
Lower Device Object: 0xfffffa8007e789e0
Lower Device Driver Name: \Driver\risdptsk\
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa8006915150
Upper Device Driver Name: \Driver\disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-1\
Lower Device Object: 0xfffffa8004bf5050
Lower Device Driver Name: Unknown
IRP handler 0 of \Driver\iaStor points to an unknown module
Unhooking enabled.
<<<1>>>
Upper Device Name: \Device\Harddisk2\DR2
Upper Device Object: 0xfffffa8007e7c300
Upper Device Driver Name: \Driver\disk\
Lower Device Name: \Device\00000071\
Lower Device Object: 0xfffffa8007efc050
Lower Device Driver Name: \Driver\rimsptsk\
Driver name found: rimsptsk
Load Function returned 0xc0000001
<<<1>>>
Upper Device Name: \Device\Harddisk1\DR1
Upper Device Object: 0xfffffa8007e76790
Upper Device Driver Name: \Driver\disk\
Lower Device Name: \Device\00000070\
Lower Device Object: 0xfffffa8007e789e0
Lower Device Driver Name: \Driver\risdptsk\
Driver name found: risdptsk
Load Function returned 0xc0000001
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa8006915150
Upper Device Driver Name: \Driver\disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-1\
Lower Device Object: 0xfffffa8004bf5050
Lower Device Driver Name: Unknown
Driver name found: iaStor
Initialization returned 0x0
Load Function returned 0x0
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa8006915150, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8006a1ab90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8006915150, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
DevicePointer: 0xfffffa8004b877e0, DeviceName: Unknown, DriverName: \Driver\ACPI\
DevicePointer: 0xfffffa8004bf5050, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: Unknown
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
Upper DeviceData: 0xfffff88015032290, 0xfffffa8006915150, 0xfffffa8006e7f080
Lower DeviceData: 0xfffff8800fac80c0, 0xfffffa8004bf5050, 0xfffffa8006431a30
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
MBR buffers are not equal
MBR is forged! [0c09dbfb6e001608950df0db533ee0d1]
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: E3A4A506

Partition information:

Partition 0 type is Other (0x27)
Partition is NOT ACTIVE.
Partition starts at LBA: 2048 Numsec = 21583872

Partition 1 type is Primary (0x7)
Partition is ACTIVE.
Partition starts at LBA: 21585920 Numsec = 466809200
Partition is not bootable

Partition 2 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Partition 3 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Infected: MBR on Drive 0 --> [Rootkit.Harbinger.MBR]
Replacement MBR for a drive 0 found
MBR infection found on drive 0
Disk Size: 250059350016 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-488377168-488397168)...
Sectors 488396900 - 488397167 --> [Forged physical sectors]
Done!
Physical Sector Size: 0
Drive: 1, DevicePointer: 0xfffffa8007e76790, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8007e762c0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8007e76790, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\disk\
DevicePointer: 0xfffffa8007e789e0, DeviceName: \Device\00000070\, DriverName: \Driver\risdptsk\
------------ End ----------
Physical Sector Size: 0
Drive: 2, DevicePointer: 0xfffffa8007e7c300, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8007f12b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8007e7c300, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\disk\
DevicePointer: 0xfffffa8007efc050, DeviceName: \Device\00000071\, DriverName: \Driver\rimsptsk\
------------ End ----------
Infected: C:\Users\Admin\Desktop\mbrlog --> [Rootkit.Harbinger.MBR]
Infected: C:\Users\Admin\Downloads\MBRCheck_MBR_Backup_01-10-14_15-11-40.bak --> [Rootkit.Harbinger.MBR]
Infected: C:\Users\Admin\Downloads\MBRCheck_MBR_Backup_01-10-14_17-58-49.bak --> [Rootkit.Harbinger.MBR]
Infected: C:\Users\Admin\Downloads\MBRCheck_MBR_Backup_01-11-14_17-14-29.bak --> [Rootkit.Harbinger.MBR]
Infected: C:\Users\Admin\Downloads\MBRCheck_MBR_Backup_01-11-14_17-15-04.bak --> [Rootkit.Harbinger.MBR]
Infected: C:\Users\Admin\Downloads\MBRCheck_MBR_Backup_01-10-14_14-38-44.bak --> [Rootkit.Harbinger.MBR]
Scan finished
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1008

(c) Malwarebytes Corporation 2011-2012

OS version: 6.0.6002 Windows Vista Service Pack 2 x64

Account is Administrative

Internet Explorer version: 9.0.8112.16421

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 1.995000 GHz
Memory total: 4154511360, free: 2155220992

Could not load protection driver
Initializing...
======================
------------ Kernel report ------------
01/15/2014 08:30:34
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\acpi.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\compbatt.sys
\SystemRoot\system32\DRIVERS\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\DRIVERS\iaStor.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\N360x64\0404000.00C\SYMDS64.SYS
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\system32\drivers\N360x64\0404000.00C\SYMEFA64.SYS
\SystemRoot\System32\Drivers\PxHlpa64.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\msrpc.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\ecache.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\system32\drivers\crcdisk.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\tunmp.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\SystemRoot\system32\DRIVERS\igdkmd64.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\system32\DRIVERS\usbuhci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\yk60x64.sys
\SystemRoot\system32\DRIVERS\NETw5v64.sys
\SystemRoot\system32\DRIVERS\ohci1394.sys
\SystemRoot\system32\DRIVERS\1394BUS.SYS
\SystemRoot\system32\DRIVERS\risdsn64.sys
\SystemRoot\system32\DRIVERS\rimssn64.sys
\SystemRoot\system32\DRIVERS\i8042prt.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\SFEP.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\DRIVERS\serscan.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\DRIVERS\ArcSoftKsUFilter.sys
\SystemRoot\system32\DRIVERS\msiscsi.sys
\SystemRoot\system32\DRIVERS\storport.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\DRIVERS\CAXHWAZL.sys
\SystemRoot\system32\DRIVERS\CAX_DPV.sys
\SystemRoot\system32\DRIVERS\CAX_CNXT.sys
\SystemRoot\system32\drivers\modem.sys
\SystemRoot\System32\Drivers\N360x64\0404000.00C\SRTSP64.SYS
\SystemRoot\system32\drivers\N360x64\0404000.00C\Ironx64.SYS
\SystemRoot\system32\drivers\N360x64\0404000.00C\SRTSPX64.SYS
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\VirusDefs\20140114.023\EX64.SYS
\??\C:\Windows\system32\Drivers\SYMEVENT64x86.SYS
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\VirusDefs\20140114.023\ENG64.SYS
\SystemRoot\System32\Drivers\BTHUSB.sys
\SystemRoot\System32\Drivers\bthport.sys
\SystemRoot\system32\DRIVERS\rfcomm.sys
\SystemRoot\system32\DRIVERS\BthEnum.sys
\SystemRoot\System32\Drivers\Fs_Rec.SYS
\SystemRoot\system32\DRIVERS\bthpan.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\system32\drivers\btwavdt.sys
\SystemRoot\system32\drivers\btwaudio.sys
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\btwl2cap.sys
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\system32\DRIVERS\btwrchid.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\System32\DRIVERS\rasacd.sys
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\System32\Drivers\N360x64\0404000.00C\SYMTDIV.SYS
\SystemRoot\system32\DRIVERS\smb.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\ws2ifsl.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\IPSDefs\20140114.001\IDSvia64.sys
\??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys
\??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\drivers\N360x64\0404000.00C\ccHPx64.sys
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\BASHDefs\20131218.001\BHDrvx64.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\??\C:\Windows\system32\drivers\mbam.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\drivers\spsys.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\drivers\mrxdav.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\DRIVERS\ipfltdrv.sys
\SystemRoot\system32\DRIVERS\mdmxsdk.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\system32\DRIVERS\xaudio64.sys
\SystemRoot\system32\DRIVERS\WUDFRd.sys
\SystemRoot\system32\DRIVERS\WSDPrint.sys
\SystemRoot\system32\DRIVERS\cdfs.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk2\DR2
Upper Device Object: 0xfffffa800808b790
Upper Device Driver Name: \Driver\disk\
Lower Device Name: \Device\00000071\
Lower Device Object: 0xfffffa8008075050
Lower Device Driver Name: \Driver\rimsptsk\
<<<1>>>
Upper Device Name: \Device\Harddisk1\DR1
Upper Device Object: 0xfffffa8007fea790
Upper Device Driver Name: \Driver\disk\
Lower Device Name: \Device\00000070\
Lower Device Object: 0xfffffa8007fe09e0
Lower Device Driver Name: \Driver\risdptsk\
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa8006a38130
Upper Device Driver Name: \Driver\disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-1\
Lower Device Object: 0xfffffa8004c0c050
Lower Device Driver Name: Unknown
IRP handler 0 of \Driver\iaStor points to an unknown module
Unhooking enabled.
<<<1>>>
Upper Device Name: \Device\Harddisk2\DR2
Upper Device Object: 0xfffffa800808b790
Upper Device Driver Name: \Driver\disk\
Lower Device Name: \Device\00000071\
Lower Device Object: 0xfffffa8008075050
Lower Device Driver Name: \Driver\rimsptsk\
Driver name found: rimsptsk
Load Function returned 0xc0000001
<<<1>>>
Upper Device Name: \Device\Harddisk1\DR1
Upper Device Object: 0xfffffa8007fea790
Upper Device Driver Name: \Driver\disk\
Lower Device Name: \Device\00000070\
Lower Device Object: 0xfffffa8007fe09e0
Lower Device Driver Name: \Driver\risdptsk\
Driver name found: risdptsk
Load Function returned 0xc0000001
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa8006a38130
Upper Device Driver Name: \Driver\disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-1\
Lower Device Object: 0xfffffa8004c0c050
Lower Device Driver Name: Unknown
Driver name found: iaStor
Initialization returned 0x0
Load Function returned 0x0
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa8006a38130, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8006b3db90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8006a38130, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
DevicePointer: 0xfffffa8004b83e40, DeviceName: Unknown, DriverName: \Driver\ACPI\
DevicePointer: 0xfffffa8004c0c050, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: Unknown
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
Upper DeviceData: 0xfffff88001e5fea0, 0xfffffa8006a38130, 0xfffffa8006986080
Lower DeviceData: 0xfffff880117e4380, 0xfffffa8004c0c050, 0xfffffa8006805e40
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
MBR buffers are not equal
MBR is forged! [0c09dbfb6e001608950df0db533ee0d1]
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: E3A4A506

Partition information:

Partition 0 type is Other (0x27)
Partition is NOT ACTIVE.
Partition starts at LBA: 2048 Numsec = 21583872

Partition 1 type is Primary (0x7)
Partition is ACTIVE.
Partition starts at LBA: 21585920 Numsec = 466809200
Partition is not bootable

Partition 2 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Partition 3 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Infected: MBR on Drive 0 --> [Rootkit.Harbinger.MBR]
Replacement MBR for a drive 0 found
MBR infection found on drive 0
Disk Size: 250059350016 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-488377168-488397168)...
Sectors 488396900 - 488397167 --> [Forged physical sectors]
Done!
Physical Sector Size: 0
Drive: 1, DevicePointer: 0xfffffa8007fea790, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8007fea2c0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8007fea790, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\disk\
DevicePointer: 0xfffffa8007fe09e0, DeviceName: \Device\00000070\, DriverName: \Driver\risdptsk\
------------ End ----------
Physical Sector Size: 0
Drive: 2, DevicePointer: 0xfffffa800808b790, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa800808b2c0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa800808b790, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\disk\
DevicePointer: 0xfffffa8008075050, DeviceName: \Device\00000071\, DriverName: \Driver\rimsptsk\
------------ End ----------
Infected: C:\Users\Admin\Desktop\mbrlog --> [Rootkit.Harbinger.MBR]
Infected: C:\Users\Admin\Downloads\MBRCheck_MBR_Backup_01-10-14_15-11-40.bak --> [Rootkit.Harbinger.MBR]
Infected: C:\Users\Admin\Downloads\MBRCheck_MBR_Backup_01-10-14_17-58-49.bak --> [Rootkit.Harbinger.MBR]
Infected: C:\Users\Admin\Downloads\MBRCheck_MBR_Backup_01-11-14_17-14-29.bak --> [Rootkit.Harbinger.MBR]
Infected: C:\Users\Admin\Downloads\MBRCheck_MBR_Backup_01-11-14_17-15-04.bak --> [Rootkit.Harbinger.MBR]
Infected: C:\Users\Admin\Downloads\MBRCheck_MBR_Backup_01-10-14_14-38-44.bak --> [Rootkit.Harbinger.MBR]
Scan finished
Creating System Restore point...
Cleaning up...
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Removal scheduling successful. System shutdown needed.
System shutdown occurred
=======================================


---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1008

(c) Malwarebytes Corporation 2011-2012

OS version: 6.0.6002 Windows Vista Service Pack 2 x64

Account is Administrative

Internet Explorer version: 9.0.8112.16421

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 1.995000 GHz
Memory total: 4154511360, free: 2633814016

=======================================

jshea@grossepointe.com

Newbie Surfer
Newbie Surfer

Posts : 5
Joined : 2014-01-14
Operating System : Windows Vista

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Re: Bad problems, getting better after following GeekPolice instructions...

Post by Superdave on Thu 16 Jan 2014, 6:52 am

I'm required to give you this warning. We may have got all of it but, as stated below, your computer may never be safe again.
It appears your system is infected with a rootkit. A rootkit is a powerful piece of malware, that allows hackers full control over your computer for means of sending attacks over the Internet, or using your computer to generate revenue.

Malware experts have recommended that we make it clear that with the system under control of a hacker, your computer might become impossible to clean 100%.

Many rootkits can hook into the Windows 32-bit kernel, and patch several APIs to hide new registry keys and files they install. They can disable your antivirus and security tools to prevent detection and removal. This type of exploit allows them to steal sensitive information like passwords, personal and financial data which is sent back to the hacker. To learn more about these types of infections, you can refer to:

What danger is presented by rootkits?
Rootkits and how to combat them
r00tkit Analysis: What Is A Rootkit

If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable. Do NOT change passwords or do any transactions while using the infected computer because the attacker may get the new passwords and transaction information. (If using a router, you need to reset it with a strong logon/password so the malware cannot gain control before connecting again.) Banking and credit card institutions should be notified to apprise them of your situation (possible security breach). To protect your information that may have been compromised, I recommend reading these references:
How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
What Should I Do If I've Become A Victim Of Identity Theft?
Identity Theft Victims Guide - What to do
It is dangerous and incorrect to assume the computer is secure even if the malware appears to have been removed. In some instances an infection may have caused so much damage to your system that it cannot
be completely cleaned or repaired so you can never be sure that you have completely removed a rootkit. The malware may leave so many remnants behind that security tools cannot find them. Tools that claim to be able to remove rootkits cannot guarantee that all traces of it will be removed. Many experts in the security community believe that once infected with such a piece of malware, the best course of action would be a reformat and clean reinstall of the OS. This is something I don't like to recommend normally, but in most cases it is the best solution for your safety. Making this decision is based on what the computer is used for, and what information can be accessed from it. For more information, please read these references very carefully:
When should I re-format? How should I reinstall?
Help: I Got Hacked. Now What Do I Do?
Help: I Got Hacked. Now What Do I Do? Part II
Where to draw the line? When to recommend a format and reinstall?

[You must be registered and logged in to see this link.]

how-to-reformat-and-reinstall-your-operating-system-the-easy-way

However, if you do not have the resources to reinstall your computer's OS and would like me to attempt to clean it, I will be happy to do so. But please consider carefully before deciding against a reformat.
If you do make that decision, I will do my best to help you clean the computer of any infections, but you must understand that once a machine has been taken over by this type of malware, I cannot guarantee that it will be 100% secure even after disinfection or that the removal will be successful.

Please let me know what you have decided to do in your next post. Should you have any questions, please feel free to ask.

Superdave
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Posts : 4193
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Operating System : Windows 8.1 and a dual-boot with XP Home SP3

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Re: Bad problems, getting better after following GeekPolice instructions...

Post by Sponsored content Today at 12:45 am


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