Viruses

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Re: Viruses

Post by sascha on Fri Dec 20, 2013 3:14 am

says my OS is not supported. need 7 SP1 or Server 2008 R2 SP1 to install IE 11

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Re: Viruses

Post by sascha on Fri Dec 20, 2013 6:15 am

IE is way way worse now than chrome. at least with chrome i can access some websites, even if i can't navigate very well within them. e.g. i can access CNN but can't run any videos. some photos still not loading properly in facebook, CNN etc.

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Re: Viruses

Post by Superdave on Fri Dec 20, 2013 7:54 pm

1. Download this diagnostics tool [You must be registered and logged in to see this link.] and save this to your Desktop.
2. Double-click on MGADiag.exe and click Continue
3. When the program has finished, click on Copy
4. Post the results in your next reply.

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Re: Viruses

Post by sascha on Sun Dec 22, 2013 9:09 pm

won't let me run it.

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Re: Viruses

Post by Superdave on Mon Dec 23, 2013 1:45 am

[You must be registered and logged in to see this link.] wrote:won't let me run it.
What kind of message are you receiving?

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Re: Viruses

Post by sascha on Tue Dec 24, 2013 3:37 am

hi dave

things just went from bad to worse (i couldn't get back on GeekPolice) and so i called dell to ask for a flash drive to reinstall my OS which i did myself this morning. i couldn't open in safe mode or install or run anything. maybe its a crock but everything was pointing to a corrupted OS. i really appreciate your help in getting rid of the malware. you have been really patient. thanks again.

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Re: Viruses

Post by Superdave on Tue Dec 24, 2013 7:59 pm

You're welcome. I will lock this thread. If you need it re-opened, please send me a pm.

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