Second opinion before backing up computer

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Re: Second opinion before backing up computer

Post by Superdave on 6th December 2013, 8:22 pm

If you're going to re-format all that will be gone.

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Re: Second opinion before backing up computer

Post by novice1 on 7th December 2013, 1:38 am

That is correct the infections would be removed upon reformatting the hard drive.

I am having issues with backing up the computer, with Windows Easy Transfer.  It will not burn using an external dvd burner.  

An error occurred while the wizard was saving your data.
The location you specified for saving your files and settings is not accessible. Check your access rights, and make sure you have enough disk space available.
The wizard could not save some of your files and folders.

C:\Documents and Settings\All Users\Documents\SoftGrid Client\AppFS Storage\140062.ENU-90140011-62-409\UsrVol_sftfs_v1.tmp
C:\Documents and Settings\All Users\Documents\SoftGrid Client\AppFS Storage\140062.ENU-90140011-62-409\GlblVol_sftfs_v1_S-1-5-21-854245398-2077806209-1417001333-1004.tmp
C:\Documents and Settings\All Users\Documents\SoftGrid Client\AppFS Storage\140062.ENU-90140011-62-409\GlblVol_sftfs_v1_S-1-5-20.tmp
C:\Documents and Settings\All Users\Documents\SoftGrid Client\sftfs.fsG
C:\Documents and Settings\All Users\Documents\SoftGrid Client\sftfs.fsd
C:\Documents and Settings\All Users\Documents\SoftGrid Client\AppFS Storage\140062.ENU-90140011-62-409\UsrVol_sftfs_v1.tmp
C:\Documents and Settings\All Users\Documents\SoftGrid Client\AppFS Storage\140062.ENU-90140011-62-409\GlblVol_sftfs_v1_S-1-5-21-854245398-2077806209-1417001333-1004.tmp
C:\Documents and Settings\All Users\Documents\SoftGrid Client\AppFS Storage\140062.ENU-90140011-62-409\GlblVol_sftfs_v1_S-1-5-20.tmp
C:\Documents and Settings\All Users\Documents\SoftGrid Client\sftfs.fsG
C:\Documents and Settings\All Users\Documents\SoftGrid Client\sftfs.fsd
To close this wizard, click Finish.

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Re: Second opinion before backing up computer

Post by Superdave on 7th December 2013, 1:51 am

What exactly are you trying to backup before you re-format?

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Re: Second opinion before backing up computer

Post by novice1 on 7th December 2013, 1:58 am

All user data.

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Re: Second opinion before backing up computer

Post by Superdave on 7th December 2013, 2:26 am

If you can't get the Wizard to work then you will have to save your data such as important documents, videos, pictures and music to an external hard drive, large thumb drives or DVD's . You can even save your internet settings and favourite sites.

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Re: Second opinion before backing up computer

Post by novice1 on 7th December 2013, 8:13 am

Thank you for the information.  I am abandoning Windows easy transfer as it keeps giving the same error in the screen shots previously posted in this thread.

I tried my external USB dvd burner and this computer says its not accessible.  I uninstalled it in device manager and rebooted the computer with the drive still hooked up through the usb port.  The computer still says D:/ is not accessible which is the external dvd burner.  The dvd burner is a memorex model number mrx-550LE v1

Thank you for any advice.

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Re: Second opinion before backing up computer

Post by Superdave on 7th December 2013, 7:17 pm

If this is a desktop pc try disconnecting and re-connecting the power supply.

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Re: Second opinion before backing up computer

Post by novice1 on 7th December 2013, 9:13 pm

Its a dell latitude d610. Could the drive letters be causinng the issue? The cd rom drive installed in the computer is labled e:/ and the dvd burner is labled d:/.

Thank you for any advice

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Re: Second opinion before backing up computer

Post by Superdave on 7th December 2013, 11:38 pm

[You must be registered and logged in to see this link.] wrote:Its a dell latitude d610.  Could the drive letters be causinng the issue?  The cd rom drive installed in the computer is labled e:/ and the dvd burner is labled d:/.  

Thank you for any advice
Do you actually have a CD rom drive and a DVD drive?

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Re: Second opinion before backing up computer

Post by novice1 on 7th December 2013, 11:45 pm

The latitude has a DVD-ROM/CDRW drive installed.  The memorex dvd recorder is an external drive attached via usb.  

System information about drives:
Drive D:
Description CD-ROM Drive
Media Loaded No
Media Type CD-ROM
Name Memorex DVD+-RAM 550L v1 USB Device
Manufacturer (Standard CD-ROM drives)
Status OK
Transfer Rate Not Available
SCSI Target ID Not Available
PNP Device ID USBSTOR\CDROM&VEN_MEMOREX&PROD_DVD+-RAM_550L_V1&REV_ZM61\00101016405074395&0
Driver c:\windows\system32\drivers\cdrom.sys (5.1.2600.5512 (xpsp.080413-2108), 61.50 KB (62,976 bytes), 11/29/2011 11:14 AM)

Drive E:
Description CD-ROM Drive
Media Loaded No
Media Type CD-ROM
Name HL-DT-ST RW/DVD GCC-4243N
Manufacturer (Standard CD-ROM drives)
Status OK
Transfer Rate Not Available
SCSI Target ID 0
PNP Device ID IDE\CDROMHL-DT-ST_RW/DVD_GCC-4243N_______________A102____\5&340B0CCF&0&0.0.0
Driver c:\windows\system32\drivers\cdrom.sys (5.1.2600.5512 (xpsp.080413-2108), 61.50 KB (62,976 bytes), 11/29/2011 11:14 AM)

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Re: Second opinion before backing up computer

Post by Superdave on 8th December 2013, 6:35 pm

Please try disconnecting your external burner.

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Re: Second opinion before backing up computer

Post by novice1 on 8th December 2013, 8:02 pm

I disconnected the dvd burner and reconected it.  When clicking on the drive under windows explorer, it says drive is not accessible.

I downloaded CDBurnerXP from cdburnerxp.se and it burned to the not accessible drive.  It spanned his 'my documents' folder to five disks.  I was hoping to be able to backup the computer to less disks as they will more then be misplaced over the lifetime of the computer.

Thank you for any advice.

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Re: Second opinion before backing up computer

Post by Superdave on 8th December 2013, 9:32 pm

Once you re-format and re-install the OS you can put your data back on the computer.

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Re: Second opinion before backing up computer

Post by novice1 on 9th December 2013, 4:00 am

Thank you for the advice and quick replies.  

Could I get a second opinion on clean install of windows xp professional?  I have only one cd that dell provided labeled Operating System Reinstallation CD Microsoft XP Professional Service Pack 3.  Will I need another cd readable during installation with drivers from dell?  If so, does it need to be burned a certain way?  That is ISO or just driver files uncompressed.

Thank you again

Attached is screen shot of the cd contents

System: Dell Latitude D610

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Re: Second opinion before backing up computer

Post by Superdave on 9th December 2013, 7:41 pm

Will I need another cd readable during installation with drivers from dell? If so, does it need to be burned a certain way? That is ISO or just driver files uncompressed.
You should be good to go with that CD. Come back after the re-install and tell me how the computer is working.

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Re: Second opinion before backing up computer

Post by novice1 on 10th December 2013, 4:51 am

[You must be registered and logged in to see this link.] wrote:You should be good to go with that CD. Come back after the re-install and tell me how the computer is working.
By CD are you referring to the Dell OS reinstallation disc?

I do see in the preparation instructions, [You must be registered and logged in to see this link.] , from dell it refers to a Dell Drivers and Utilities CD.  
Do you I need the Dell Drivers and Utilities CD to install windows xp professional?  If yes, then is there a method to create one from the driver files in the zip, cab, and exe format?  

Thank you for any advice and the help given at this point.

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Re: Second opinion before backing up computer

Post by Superdave on 10th December 2013, 6:45 pm

By CD are you referring to the Dell OS reinstallation disc?
Yes.
Do you I need the Dell Drivers and Utilities CD to install windows xp professional?
No, all you need is the OS disk.
I do see in the preparation instructions from dell it refers to a Dell Drivers and Utilities CD.
That's probably only for the additional stuff they add on. In my opinion, it's mostly stuff that you'll never use and just takes up room on your computer.

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Re: Second opinion before backing up computer

Post by novice1 on 10th December 2013, 8:28 pm

Thank you Superdave for the responses and information.

I am currently confused on one of the Windows setup steps. I printed out the dell manual install instructions and the install instructions from the OS reinstall disk.

After accepting the license agreement it asks me if I want to delete partition. It displays only the main hard disk drive. Do i delete the contents of the hard disk drive?

Thank you for any advice.

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Re: Second opinion before backing up computer

Post by Superdave on 10th December 2013, 11:05 pm

After accepting the license agreement it asks me if I want to delete partition. It displays only the main hard disk drive. Do i delete the contents of the hard disk drive?
You can delete the partition and the re-installation will delete the contents of the hard drive. You can re-establish the partitions with [You must be registered and logged in to see this link.]

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Re: Second opinion before backing up computer

Post by novice1 on 11th December 2013, 4:11 am

Thank you for the freeware. I will attempt the reinstall tonight. I hope to have this computer back to my friend by Wednesday.

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Re: Second opinion before backing up computer

Post by Superdave on 11th December 2013, 8:16 pm

You're welcome. I will lock this thread. If you need it re-opened, please send me a pm.

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