printer spool error and Malwarebytes website blocking options not working

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printer spool error and Malwarebytes website blocking options not working

Post by lanset on Wed 27 Nov 2013, 2:21 am

Hello,


I'm trying to clean PC with printer spool service error. There were many malwares, I tried with Malwarebytes, ComboFix, Tdsskiller, AdwCleaner... I manage to eliminate many of them, but I don't have any more ideas what to do next to finaly clean PC. From time to time there are some errors about spool service, and PC is slow. Antivirus is Symantec Endpoint 12.1.1000.157 RU1.
I'm starting with this logs, take a look please. Bye Alexander

# AdwCleaner v3.013 - Report created 26/11/2013 at 14:10:32
# Updated 24/11/2013 by Xplode
# Operating System : Microsoft Windows XP Service Pack 3 (32 bits)
# Username : Administrator - PUT
# Running from : C:\Documents and Settings\Administrator\Desktop\GeekPolice\adwcleaner (1).exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****


***** [ Browsers ] *****

-\\ Internet Explorer v8.0.6001.18702


-\\ Mozilla Firefox v

[ File : C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\icxlbp4j.default\prefs.js ]


-\\ Google Chrome v

[ File : C:\Documents and Settings\putnik1\Local Settings\Application Data\Google\Chrome\User Data\Default\preferences ]


[ File : C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R1].txt - [1117 octets] - [26/11/2013 13:53:55]
AdwCleaner[S1].txt - [1039 octets] - [26/11/2013 14:10:32]

########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [1099 octets] ##########




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Re: printer spool error and Malwarebytes website blocking options not working

Post by Superdave on Wed 27 Nov 2013, 6:43 am

Hello and welcome to GeekPolice.Net My name is Dave. I will be helping you out with your particular problem on your computer.

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
*****************************************************************
Here is some information about printer spool errors.

Please download Junkware Removal Tool to your desktop.

Warning! Once the scan is complete JRT will shut down your browser with NO warning.

Shut down your protection software now to avoid potential conflicts.

•Temporarily disable your Antivirus and any Antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.

•Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click JRT and select Run as Administrator

•The tool will open and start scanning your system.

•Please be patient as this can take a while to complete depending on your system's specifications.

•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

•Copy and Paste the JRT.txt log into your next message.
*****************************************
Download Security Check by screen317 from one of the following links and save it to your desktop.

Link 1
Link 2

* Double-click Security Check.bat
* Follow the on-screen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt
* Post the contents of that document in your next reply.

Note: If a security program requests permission from dig.exe to access the Internet, allow it to do so.

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Re: printer spool error and Malwarebytes website blocking options not working

Post by lanset on Wed 27 Nov 2013, 10:16 pm

Hello Dave,

I read instructions on page you sent me, I uninstalled my Symantec antivirus, and here is a log from JRT:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.8 (11.05.2013:1)
OS: Microsoft Windows XP x86
Ran by Administrator on sre 27.11.2013 at 11:56:32,30
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys



~~~ Files



~~~ Folders





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on sre 27.11.2013 at 12:04:18,50
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

System Check was downloadid as .exe file not .bat and after start stoped with this log: UNSUPPORTED OPERATING SYSTEM! ABORTED!

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Re: printer spool error and Malwarebytes website blocking options not working

Post by Superdave on Thu 28 Nov 2013, 6:36 am

I'd like to scan your machine with ESET OnlineScan

•Hold down Control and click on the following link to open ESET OnlineScan in a new window.
ESET OnlineScan

•Click the button.
•For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

  • Click on to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the icon on your desktop.

•Check
•Click the button.
•Accept any security warnings from your browser.

  • Leave the check mark next to Remove found threats.

•Check
•Push the Start button.
•ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
•When the scan completes, push
•Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
•Push the button.
•Push
A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt

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Re: printer spool error and Malwarebytes website blocking options not working

Post by lanset on Fri 29 Nov 2013, 4:16 am

Hello,

here is a log from Eset Online Scanner:

SETSmartInstaller@High as downloader log:
all ok
# version=8
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6920
# api_version=3.0.2
# EOSSerial=87c8fc873d224140adad5caf480caea7
# engine=16054
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=false
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2013-11-28 12:54:13
# local_time=2013-11-28 01:54:13 (+0100, Central Europe Standard Time)
# country="Serbia and Montenegro"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# scanned=45310
# found=0
# cleaned=0
# scan_time=5636

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Re: printer spool error and Malwarebytes website blocking options not working

Post by Superdave on Fri 29 Nov 2013, 4:46 am

How's your computer working now?

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Re: printer spool error and Malwarebytes website blocking options not working

Post by lanset on Fri 29 Nov 2013, 10:46 am

It's working normal, and then become slower. The last cleaning software I was try before I started with GeekPolice was Combofix. I have that log and I think there is some data I am not sure is it legitimate.

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Re: printer spool error and Malwarebytes website blocking options not working

Post by Superdave on Fri 29 Nov 2013, 12:35 pm

lanset wrote:It's working normal, and then become slower. The last cleaning software I was try before I started with GeekPolice was Combofix. I have that log and I think there is some data I am not sure is it legitimate.
Ok, please post it.

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Re: printer spool error and Malwarebytes website blocking options not working

Post by lanset on Sat 30 Nov 2013, 2:58 am

Here is log from ComboFix:

omboFix 13-11-22.01 - Administrator 27.11.2013 11:35:39.4.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1250.381.1033.18.503.297 [GMT 1:00]
Running from: c:\documents and settings\Administrator\Desktop\ComboFix.exe
Command switches used :: \uninistall
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\windows\pkunzip.pif
c:\windows\pkzip.pif
c:\windows\system32\FlashPlayerApp.exe
c:\windows\wininit.ini
.
.
((((((((((((((((((((((((( Files Created from 2013-10-27 to 2013-11-27 )))))))))))))))))))))))))))))))
.
.
2013-11-26 12:40 . 2013-11-26 13:10 -------- d-----w- C:\AdwCleaner
2013-11-25 10:01 . 2013-11-25 10:01 -------- d-----w- c:\documents and settings\Administrator\Application Data\Malwarebytes
2013-11-25 10:00 . 2013-11-25 10:00 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2013-11-25 10:00 . 2013-04-04 13:50 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-11-25 10:00 . 2013-11-25 10:00 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2013-11-22 14:26 . 2013-11-22 14:26 76208 ----a-w- c:\windows\system32\FwsVpn.dll
2013-11-22 00:38 . 2013-11-22 14:26 32208 ----a-w- c:\windows\system32\drivers\WGX.SYS
2013-11-22 00:38 . 2013-11-22 00:38 10672 ----a-w- c:\windows\system32\sysferThunk.dll
2013-11-22 00:24 . 2013-11-22 00:24 -------- d-----w- c:\windows\system32\drivers\SEP
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-11-22 14:26 . 2009-02-26 13:08 241584 ----a-w- c:\windows\system32\SymVPN.dll
2013-11-22 14:26 . 2009-06-05 11:49 92080 ----a-w- c:\windows\system32\drivers\SysPlant.sys
2013-11-22 00:38 . 2009-02-26 13:08 380848 ----a-w- c:\windows\system32\sysfer.dll
2013-10-13 07:25 . 2004-08-03 22:56 920064 ----a-w- c:\windows\system32\wininet.dll
2013-10-13 07:25 . 2004-08-03 22:56 43520 ------w- c:\windows\system32\licmgr10.dll
2013-10-13 07:25 . 2004-08-03 22:56 1469440 ------w- c:\windows\system32\inetcpl.cpl
2013-10-13 07:24 . 2004-08-03 22:56 18944 ----a-w- c:\windows\system32\corpol.dll
2013-10-13 06:57 . 2004-08-03 20:59 385024 ------w- c:\windows\system32\html.iec
2013-10-12 15:56 . 2004-08-03 22:56 278528 ----a-w- c:\windows\system32\oakley.dll
2013-10-09 13:12 . 2004-08-03 22:56 287744 ----a-w- c:\windows\system32\gdi32.dll
2013-10-07 10:59 . 2004-08-03 22:56 603136 ----a-w- c:\windows\system32\crypt32.dll
2013-10-05 01:14 . 2009-05-29 06:35 7168 ----a-w- c:\windows\system32\xpsp4res.dll
2013-09-30 06:57 . 2011-06-10 13:37 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-09-20 11:38 . 2013-09-20 11:43 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-09-20 11:27 . 2013-09-20 11:43 144896 ----a-w- c:\windows\system32\javacpl.cpl
2013-09-20 11:25 . 2012-07-24 06:44 868264 ----a-w- c:\windows\system32\npdeployJava1.dll
2013-09-20 11:25 . 2010-07-09 11:02 790440 ----a-w- c:\windows\system32\deployJava1.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-09-20 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-09-20 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-09-20 114688]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2013-07-02 254336]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2012-01-03 37296]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-01-02 843712]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]
.
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"DisableLockWorkstation"= 1 (0x1)
"DisableChangePassword"= 1 (0x1)
.
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoNetworkConnections"= 1 (0x1)
"NoStartMenuNetworkPlaces"= 1 (0x1)
"GreyMSIAds"= 1 (0x1)
"NoSimpleStartMenu"= 1 (0x1)
"NoSMBalloonTip"= 1 (0x1)
"NoSMConfigurePrograms"= 1 (0x1)
"NoMovingBands"= 1 (0x1)
"NoCommonGroups"= 1 (0x1)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0sdnclean.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009
.
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [22.11.2013 1:29 108120]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [25.11.2013 11:00 22856]
R4 IDSxpx86;IDSxpx86;\??\c:\documents and settings\All Users\Application Data\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Data\Definitions\IPSDefs\20131126.001\IDSxpx86.sys --> c:\documents and settings\All Users\Application Data\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Data\Definitions\IPSDefs\20131126.001\IDSxpx86.sys [?]
R4 SymDS;Symantec Data Store;c:\windows\system32\Drivers\SEP\0C01044D\0191.105\x86\SYMDS.SYS --> c:\windows\system32\Drivers\SEP\0C01044D\0191.105\x86\SYMDS.SYS [?]
R4 SymEFA;Symantec Extended File Attributes;c:\windows\system32\Drivers\SEP\0C01044D\0191.105\x86\SYMEFA.SYS --> c:\windows\system32\Drivers\SEP\0C01044D\0191.105\x86\SYMEFA.SYS [?]
S2 MBAMScheduler;MBAMScheduler;c:\program files\Malwarebytes' Anti-Malware\mbamscheduler.exe [25.11.2013 11:00 418376]
S2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [25.11.2013 11:00 701512]
S2 SkypeUpdate;Skype Updater;c:\program files\Skype\Updater\Updater.exe [25.7.2013 7:52 162672]
S3 COH_Mon;COH_Mon;\??\c:\windows\system32\Drivers\COH_Mon.sys --> c:\windows\system32\Drivers\COH_Mon.sys [?]
S4 BHDrvx86;BHDrvx86;\??\c:\documents and settings\All Users\Application Data\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Data\Definitions\BASHDefs\20131101.011\BHDrvx86.sys --> c:\documents and settings\All Users\Application Data\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Data\Definitions\BASHDefs\20131101.011\BHDrvx86.sys [?]
S4 SyDvCtrl;SyDvCtrl;\??\c:\program files\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Bin\SyDvCtrl32.sys --> c:\program files\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Bin\SyDvCtrl32.sys [?]
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - MBAMSCHEDULER
.
.
------- Supplementary Scan -------
.
uStart Page = about:blank
mStart Page = [You must be registered and logged in to see this link.]
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
TCP: Interfaces\{C5D310EF-90DE-4763-BDE8-91E3B518E0FF}: NameServer = 194.247.192.33,194.247.192.1
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, [You must be registered and logged in to see this link.]
Rootkit scan 2013-11-27 11:47
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\System\ControlSet003\Services\SmcService]
"ImagePath"="\"c:\program files\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Bin\Smc.exe\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-2938991480-4257124890-3260343356-500\Software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (Administrator)
"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,de,d7,c4,a4,28,63,06,48,b0,9b,20,\
"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,de,d7,c4,a4,28,63,06,48,b0,9b,20,\
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@DACL=(02 0011)
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_8_800_175_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
@DACL=(02 0011)
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@DACL=(02 0011)
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_8_800_175_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@DACL=(02 0011)
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@DACL=(02 0011)
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@DACL=(02 0011)
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@DACL=(02 0011)
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
Completion time: 2013-11-27 11:50:41
ComboFix-quarantined-files.txt 2013-11-27 10:50
ComboFix2.txt 2013-11-27 10:10
.
Pre-Run: 20.931.964.928 bytes free
Post-Run: 20.913.250.304 bytes free
.
- - End Of File - - 3577BF72E11B61DD23933C8E7ECA4EC3
E5FA06ACA0D60BA9C870D0EF3D9898C9

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Re: printer spool error and Malwarebytes website blocking options not working

Post by Superdave on Sat 30 Nov 2013, 7:25 am

Please download Malwarebytes Anti-Malware from here.
Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Full Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • Please save the log to a location you will remember.
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.

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Re: printer spool error and Malwarebytes website blocking options not working

Post by lanset on Sun 01 Dec 2013, 10:49 am

Hello,

here is MBAM log:

Malwarebytes Anti-Malware (PRO) 1.75.0.1300
[You must be registered and logged in to see this link.]

Database version: v2013.11.29.06

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Administrator :: PUTNIKCAFFE1 [administrator]

Protection: Enabled

29.11.2013 21:58:24
mbam-log-2013-11-29 (21-58-24).txt

Scan type: Full scan (C:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 253022
Time elapsed: 1 hour(s), 43 minute(s), 21 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

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Re: printer spool error and Malwarebytes website blocking options not working

Post by Superdave on Sun 01 Dec 2013, 1:23 pm

Ok, what's the status of your computer?

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Re: printer spool error and Malwarebytes website blocking options not working

Post by lanset on Tue 03 Dec 2013, 10:32 am

I was working on computer without problems. I think it's better know. Do you think I need to do more checking on this computer?




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Re: printer spool error and Malwarebytes website blocking options not working

Post by Superdave on Tue 03 Dec 2013, 11:51 am

Do you think I need to do more checking on this computer?
No, we can do some cleanup.

To uninstall ComboFix


  • Click the Start button. Click Run. For Vista: type in Run in the Start search, and click on Run in the results pane.
  • In the field, type in ComboFix /uninstall




(Note: Make sure there's a space between the word ComboFix and the forward-slash.)


  • Then, press Enter, or click OK.
  • This will uninstall ComboFix, delete its folders and files, hides System files and folders, and resets System Restore.

*********************************************
Click Start> Computer> right click the C Drive and choose Properties> enter
Click Disk Cleanup from there.



Click OK on the Disk Cleanup Screen.
Click Yes on the Confirmation screen.



This runs the Disk Cleanup utility along with other selections if you have chosen any. (if you had a lot System Restore points, you will see a significant change in the free space in C drive)
*****************************************
Go to Microsoft Windows Update and get all critical updates.

----------

I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

Also see Slow Computer? It may not be Malware for free cleaning/maintenance tools to help keep your computer running smoothly.
Safe Surfing!

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Re: printer spool error and Malwarebytes website blocking options not working

Post by lanset on Wed 04 Dec 2013, 10:01 pm

Dave,

thank you for your help. PC is working well now. I did disk cleanup as you suggested , windows update and reinstall antivirus and malwarebytes.

Bye Alex


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Re: printer spool error and Malwarebytes website blocking options not working

Post by lanset on Thu 05 Dec 2013, 2:20 am

Hello Dave,

I think there is still problem with PC. After I install antivirus Symantce Endpoint without any errors, after restart there was several popoup windows about ccsvchst.exe - apllication error .... The memory could not be "read" Clcik on OK to terminate program. I manualy restart Symantec services and somehow it comes to open home screen of sep, but then again popup window with ccsvchst.exe - apllication error ...


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Re: printer spool error and Malwarebytes website blocking options not working

Post by Superdave on Thu 05 Dec 2013, 6:49 am

You're welcome. I will lock this thread. If you need it re-opened, please send me a pm.

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Re: printer spool error and Malwarebytes website blocking options not working

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