Sick Laptop

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Sick Laptop

Post by racafrustrated on Mon 25 Nov 2013, 6:05 am

Hi again. Love this site.... I have not needed to use it for a few years. But I now have a sick laptop. It is running Windows Vista. The problem that I am having is it locks up every few minutes and forces me to restart it. I have not been able to download and run "AdwCleaner.exe" yet. I will keep working on that and post the results if I can keep it running long enough. Any tips before then would be great. Thanks!

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Re: Sick Laptop

Post by Superdave on Mon 25 Nov 2013, 6:09 am

racafrustrated wrote:Hi again.  Love this site....  I have not needed to use it for a few years.  But I now have a sick laptop.  It is running Windows Vista.  The problem that I am having is it locks up every few minutes and forces me to restart it.  I have not been able to download and run "AdwCleaner.exe" yet.  I will keep working on that and post the results if I can keep it running long enough.  Any tips before then would be great.  Thanks!
You could try booting in Safe Mode.

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Re: Sick Laptop

Post by racafrustrated on Mon 25 Nov 2013, 6:37 am

# AdwCleaner v3.013 - Report created 24/11/2013 at 11:22:10
# Updated 24/11/2013 by Xplode
# Operating System : Windows (TM) Vista Home Premium Service Pack 2 (64 bits)
# Username : Candi - CANDI-BLUEJR
# Running from : C:\Users\Public\adwcleaner.exe
# Option : Clean

***** [ Services ] *****

Service Deleted : CltMngSvc
Service Deleted : WajamUpdaterV3

***** [ Files / Folders ] *****

[!] Folder Deleted : C:\ProgramData\AVG Secure Search
[!] Folder Deleted : C:\ProgramData\AVG Security Toolbar
[!] Folder Deleted : C:\ProgramData\SpeedyPC Software
[!] Folder Deleted : C:\ProgramData\Systweak
[!] Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Advanced System Protector
[!] Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\RegClean Pro
[!] Folder Deleted : C:\Program Files (x86)\Advanced System Protector
[!] Folder Deleted : C:\Program Files (x86)\AVG Secure Search
[!] Folder Deleted : C:\Program Files (x86)\facemoods.com
[!] Folder Deleted : C:\Program Files (x86)\Free Offers from Freeze.com
[!] Folder Deleted : C:\Program Files (x86)\RegClean Pro
[!] Folder Deleted : C:\Program Files (x86)\Searchprotect
[!] Folder Deleted : C:\Program Files (x86)\Wajam
[!] Folder Deleted : C:\Program Files (x86)\First Alert Storm Team
[!] Folder Deleted : C:\Program Files (x86)\Common Files\AVG Secure Search
[!] Folder Deleted : C:\Users\Candi\AppData\Local\AVG Secure Search
[!] Folder Deleted : C:\Users\Candi\AppData\Local\AVG Security Toolbar
[!] Folder Deleted : C:\Users\Candi\AppData\Local\OpenCandy
[!] Folder Deleted : C:\Users\Candi\AppData\Local\Searchprotect
[!] Folder Deleted : C:\Users\Candi\AppData\Local\Wajam
[!] Folder Deleted : C:\Users\Candi\AppData\Local\Temp\Smartbar
[!] Folder Deleted : C:\Users\Candi\AppData\LocalLow\AVG Secure Search
[!] Folder Deleted : C:\Users\Candi\AppData\LocalLow\AVG Security Toolbar
[!] Folder Deleted : C:\Users\Candi\AppData\LocalLow\facemoods.com
[!] Folder Deleted : C:\Users\Candi\AppData\Roaming\DriverCure
[!] Folder Deleted : C:\Users\Candi\AppData\Roaming\OpenCandy
[!] Folder Deleted : C:\Users\Candi\AppData\Roaming\SpeedyPC Software
[!] Folder Deleted : C:\Users\Candi\AppData\Roaming\Systweak
[!] Folder Deleted : C:\Users\Candi\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Wajam
[!] Folder Deleted : C:\Users\Candi\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\First Alert Storm Team
[!] Folder Deleted : C:\Users\Ray\AppData\Local\AVG Secure Search
[!] Folder Deleted : C:\Users\Ray\AppData\LocalLow\facemoods.com
[!] Folder Deleted : C:\Users\Candi\AppData\Roaming\Mozilla\Firefox\Profiles\z2gucj0d.default\Extensions\{EB9394A3-4AD6-4918-9537-31A1FD8E8EDF}
[!] Folder Deleted : C:\Users\Candi\AppData\Roaming\Mozilla\Firefox\Profiles\z2gucj0d.default\Extensions\ffxtlbr@Facemoods.com
[!] Folder Deleted : C:\Users\Candi\AppData\Local\Google\Chrome\User Data\Default\Extensions\ihflimipbcaljfnojhhknppphnnciiif
[!] Folder Deleted : C:\Users\Candi\AppData\Local\Google\Chrome\User Data\Default\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla
[!] Folder Deleted : C:\Users\Candi\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof
File Deleted : C:\Users\Public\Desktop\Advanced System Protector.lnk
File Deleted : C:\Users\Public\Desktop\RegClean Pro.lnk
File Deleted : C:\Windows\Uninstall.exe
File Deleted : C:\Windows\System32\roboot64.exe
File Deleted : C:\Program Files (x86)\Mozilla Firefox\searchplugins\avg-secure-search.xml
File Deleted : C:\Program Files (x86)\Mozilla Firefox\browser\searchplugins\avg-secure-search.xml
File Deleted : C:\Program Files (x86)\Mozilla Firefox\searchplugins\fcmdSrch.xml
File Deleted : C:\Windows\System32\Tasks\Advanced System Protector_startup
File Deleted : C:\Windows\System32\Tasks\RegClean Pro
File Deleted : C:\Windows\Tasks\RegClean Pro_DEFAULT.job
File Deleted : C:\Windows\System32\Tasks\RegClean Pro_DEFAULT
File Deleted : C:\Windows\Tasks\RegClean Pro_UPDATES.job
File Deleted : C:\Windows\System32\Tasks\RegClean Pro_UPDATES

***** [ Shortcuts ] *****


***** [ Registry ] *****

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Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.BrowserWndAPI
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Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.PugiObj
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Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE
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Key Deleted : HKLM\SOFTWARE\Classes\wajam.WajamBHO
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Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin
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***** [ Browsers ] *****

-\\ Internet Explorer v9.0.8112.16520

Setting Restored : HKCU\Software\Microsoft\Internet Explorer\Main [Start Page]
Setting Restored : HKLM\SOFTWARE\Microsoft\Internet Explorer\Search [SearchAssistant]

-\\ Mozilla Firefox v3.0.8 (en-US)

[ File : C:\Users\Candi\AppData\Roaming\Mozilla\Firefox\Profiles\z2gucj0d.default\prefs.js ]

Line Deleted : user_pref("avg.install.userHPSettings", "hxxp://start.facemoods.com/?a=gppc");
Line Deleted : user_pref("browser.search.defaultenginename", "AVG Secure Search");
Line Deleted : user_pref("browser.search.selectedEngine", "AVG Secure Search");
Line Deleted : user_pref("extensions.dealply.partner", "_facemoods");
Line Deleted : user_pref("extensions.enabledItems", "{3f963a5b-e555-4543-90e2-c3908898db71}:10.0.0.1423,avg@igeared:7.008.031.001,{EB9394A3-4AD6-4918-9537-31A1FD8E8EDF}:1.0.7,ffxtlbr@Facemoods.com:1.3.0,{CAFEEFAC-00[...]
Line Deleted : user_pref("extensions.facemoods.aflt", "_#gppc");
Line Deleted : user_pref("extensions.facemoods.firstRun", false);
Line Deleted : user_pref("extensions.facemoods.lastActv", "24");
Line Deleted : user_pref("keyword.URL", "hxxp://isearch.avg.com/search?cid={945739A7-8EA6-4965-AF7E-2706079B44FD}&mid=80141c1434e747d68636d1a9fe1f2f04-dc5d16171e37d8b8b1353bf71d619eab70b0254e&lang=us&ds=AVG&pr=fr&d=[...]

-\\ Google Chrome v

[ File : C:\Users\Candi\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Deleted : icon_url

*************************

AdwCleaner[R0].txt - [23955 octets] - [24/11/2013 11:19:32]
AdwCleaner[S0].txt - [19913 octets] - [24/11/2013 11:22:10]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [19974 octets] ##########

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Re: Sick Laptop

Post by Superdave on Mon 25 Nov 2013, 12:42 pm

Hello and welcome to GeekPolice.Net My name is Dave. I will be helping you out with your particular problem on your computer.

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
*************************************************************************
Could you please tell me the size of your harddrive and also how much free space you have?

Click Start> Computer> right click the C Drive and choose Properties>


***********************************************
Please download Malwarebytes Anti-Malware from here.
Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Full Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • Please save the log to a location you will remember.
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.
*************************************************
Please download Junkware Removal Tool to your desktop.

Warning! Once the scan is complete JRT will shut down your browser with NO warning.

Shut down your protection software now to avoid potential conflicts.

•Temporarily disable your Antivirus and any Antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.

•Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click JRT and select Run as Administrator

•The tool will open and start scanning your system.

•Please be patient as this can take a while to complete depending on your system's specifications.

•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

•Copy and Paste the JRT.txt log into your next message.
*****************************************
Download Security Check by screen317 from one of the following links and save it to your desktop.

Link 1
Link 2

* Double-click Security Check.bat
* Follow the on-screen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt
* Post the contents of that document in your next reply.

Note: If a security program requests permission from dig.exe to access the Internet, allow it to do so.

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Re: Sick Laptop

Post by racafrustrated on Mon 25 Nov 2013, 3:22 pm

Thanks Dave. I have a 288gb hard drive with 102gb of free space.

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Re: Sick Laptop

Post by racafrustrated on Mon 25 Nov 2013, 3:23 pm

Here is the report.....

Malwarebytes Anti-Malware 1.75.0.1300
[You must be registered and logged in to see this link.]

Database version: v2013.11.24.08

Windows Vista Service Pack 2 x64 NTFS
Internet Explorer 9.0.8112.16421
Candi :: CANDI-BLUEJR [administrator]

11/24/2013 11:40:50 AM
mbam-log-2013-11-24 (11-40-50).txt

Scan type: Full scan (C:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 523836
Time elapsed: 2 hour(s), 14 minute(s), 28 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 2
HKCR\TypeLib\{DCABB943-792E-44C4-9029-ECBEE6265AF9} (PUP.Optional.Smart) -> Quarantined and deleted successfully.
HKCR\Interface\{3408AC0D-510E-4808-8F7B-6B70B1F88534} (PUP.Optional.Smart) -> Quarantined and deleted successfully.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 30
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\Main\bin\CltMngSvc.exe.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\Main\bin\SPTool.dll.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\Main\bin\uninstall.exe.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\SearchProtect\bin\cltmng.exe.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\SearchProtect\bin\SPTool64.exe.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\SearchProtect\bin\SPVC32.dll.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\SearchProtect\bin\SPVC32Loader.dll.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\SearchProtect\bin\SPVC64.dll.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\SearchProtect\bin\SPVC64Loader.dll.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\UI\bin\cltmngui.exe.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Wajam\IE\priam_bho.dll.vir (PUP.Optional.Wajam) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Wajam\Updater\update.exe.vir (PUP.Optional.Wajam) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Users\Candi\AppData\Roaming\OpenCandy\DLMgr3WrapperUniBlue.exe.vir (PUP.Optional.OpenCandy) -> Quarantined and deleted successfully.
C:\Users\Candi\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\11W81DIH\wajam_install[1].exe (PUP.Optional.Wajam) -> Quarantined and deleted successfully.
C:\Users\Candi\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\BLD06VR4\SearchProtectPerionInstaller2[1].exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Candi\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\FHEK9AHM\wajam_download[1].exe (PUP.Optional.Wajam) -> Quarantined and deleted successfully.
C:\Users\Candi\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\TKV8CIAV\InstallerN[1].exe (PUP.Optional.Linkury.A) -> Quarantined and deleted successfully.
C:\Users\Candi\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\TKV8CIAV\SPSetup[1].exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Candi\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\W5ODADMY\spstub[1].exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Candi\AppData\Local\Temp\DownloadManager.exe (PUP.Optional.Smart) -> Quarantined and deleted successfully.
C:\Users\Candi\AppData\Local\Temp\nsb1F89.exe (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Candi\AppData\Local\Temp\nsb241C.exe (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Candi\AppData\Local\Temp\nsg77BB.exe (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Candi\AppData\Local\Temp\nsl27B5.exe (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Candi\AppData\Local\Temp\nsl74CD.exe (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Candi\AppData\Local\Temp\nsv71FE.exe (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Candi\AppData\Local\Temp\RegClean10.exe (PUP.Optional.RegCleanerPro) -> Quarantined and deleted successfully.
C:\Users\Candi\AppData\Local\Temp\SearchProtectINT.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Candi\Downloads\msessentials.exe (PUP.Optional.Smart) -> Quarantined and deleted successfully.
C:\Users\Candi\Desktop\winlogon.scr (Heuristics.Reserved.Word.Exploit) -> Quarantined and deleted successfully.

(end)

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Re: Sick Laptop

Post by racafrustrated on Mon 25 Nov 2013, 3:41 pm

Here is the log file from junkware tool...



~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.8 (11.05.2013:1)
OS: Windows (TM) Vista Home Premium x64
Ran by Candi on Sun 11/24/2013 at 20:27:41.26
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values

Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_DLLs



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{A057A204-BACC-4D26-9990-79A187E26990}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{A057A204-BACC-4D26-9990-79A187E26990}



~~~ Files

Successfully deleted: [File] "C:\Program Files (x86)\mozilla firefox\plugins\npcouponprinter.dll"
Successfully deleted: [File] "C:\Program Files (x86)\mozilla firefox\plugins\npmozcouponprinter.dll"



~~~ Folders

Successfully deleted: [Folder] "C:\Program Files (x86)\coupons"



~~~ FireFox

Failed to delete: [File] "C:\Program Files (x86)\Mozilla Firefox\searchplugins\avg_igeared.xml"
Successfully deleted: [File] "C:\Program Files (x86)\Mozilla Firefox\searchplugins\avg_igeared.xml"
Emptied folder: C:\Users\Candi\AppData\Roaming\mozilla\firefox\profiles\z2gucj0d.default\minidumps [5 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sun 11/24/2013 at 20:39:10.95
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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Re: Sick Laptop

Post by racafrustrated on Mon 25 Nov 2013, 3:46 pm

This was from the Security Check by screen317 ...

UNSUPPORTED OPERATING SYSTEM! ABORTED!

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Re: Sick Laptop

Post by racafrustrated on Mon 25 Nov 2013, 3:47 pm

Thanks for your help! Good night! See you on the flip side.

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Re: Sick Laptop

Post by Superdave on Tue 26 Nov 2013, 6:54 am

Please download Rooter and Save it to your desktop.

  • Double click it to start the tool.Vista and Windows7 run as administrator.
  • Click Scan.
  • Eventually, a Notepad file containing the report will open, also found at C:\Rooter.txt. Post that log in your next reply.

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Re: Sick Laptop

Post by racafrustrated on Tue 26 Nov 2013, 2:12 pm

I tried to run the program but it stops working....

"A problem caused the program to stop working corectly. Windows will close the program....."

I also tried running in safe mode but I get the same problem. Any ideas?

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Re: Sick Laptop

Post by Superdave on Wed 27 Nov 2013, 6:36 am

I'd like to scan your machine with ESET OnlineScan

•Hold down Control and click on the following link to open ESET OnlineScan in a new window.
ESET OnlineScan

•Click the button.
•For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

  • Click on to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the icon on your desktop.

•Check
•Click the button.
•Accept any security warnings from your browser.

  • Leave the check mark next to Remove found threats.

•Check
•Push the Start button.
•ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
•When the scan completes, push
•Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
•Push the button.
•Push
A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt

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Re: Sick Laptop

Post by racafrustrated on Thu 28 Nov 2013, 12:49 am

C:\Users\Candi\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\41\12670d29-3bd0521b multiple threats cleaned by deleting - quarantined
C:\Users\Candi\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\52\783349b4-6266a256 multiple threats cleaned by deleting - quarantined

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Re: Sick Laptop

Post by Superdave on Thu 28 Nov 2013, 6:37 am

How's the computer working now?

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Re: Sick Laptop

Post by racafrustrated on Thu 28 Nov 2013, 2:56 pm

It's still locking up and crashing....


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Re: Sick Laptop

Post by Superdave on Fri 29 Nov 2013, 4:51 am

Please do this for me. Open your Task Manager and leave it open. The next time it freezes, see if you access the Task Manager and try to determine what is using the most memory.

Download Combofix from any of the links below, and save it to your DESKTOP.
If your version of Windows defaults to you download folder you will need to copy it to your desktop.

Link 1
Link 2
Link 3

To prevent your anti-virus application interfering with ComboFix we need to disable it. See here for a tutorial regarding how to do so if you are unsure.

  • Close any open windows and double click ComboFix.exe to run it.

    You will see the following image:



Click I Agree to start the program.

ComboFix will then extract the necessary files and you will see this:



As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. This will not occur in Windows Vista and 7

It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

If you did not have it installed, you will see the prompt below. Choose YES.



Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).

Leave your computer alone while ComboFix is running. ComboFix will restart your computer if malware is found; allow it to do so.

Note: Please Do NOT mouseclick combofix's window while its running because it may cause it to stall.

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Re: Sick Laptop

Post by racafrustrated on Fri 29 Nov 2013, 2:28 pm

ComboFix 13-11-27.01 - Candi 11/28/2013 19:03:41.2.2 - x64
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.4085.1970 [GMT -8:00]
Running from: c:\users\Candi\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free Edition 2011 *Disabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2011 *Disabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
---- Previous Run -------
.
c:\users\Candi\GoToAssistDownloadHelper.exe
c:\users\Public\adwcleaner.exe
c:\users\Public\mbam-setup.exe
c:\users\Public\SecurityCheck (1).exe
c:\users\Public\SecurityCheck.exe
c:\windows\COUPon~1.ocx
.
.
((((((((((((((((((((((((( Files Created from 2013-10-28 to 2013-11-29 )))))))))))))))))))))))))))))))
.
.
2013-11-29 03:12 . 2013-11-29 03:16 -------- d-----w- c:\users\Candi\AppData\Local\temp
2013-11-29 03:12 . 2013-11-29 03:12 -------- d-----w- c:\users\Ray\AppData\Local\temp
2013-11-27 02:38 . 2013-11-27 02:38 -------- d-----w- c:\program files (x86)\ESET
2013-11-27 02:17 . 2013-11-27 02:17 -------- d-----w- C:\found.002
2013-11-26 03:42 . 2013-11-26 04:04 -------- d-----w- c:\users\Public\temp
2013-11-26 03:30 . 2013-11-26 03:30 -------- d-----w- c:\users\Candi\AppData\Local\AVG Security Toolbar
2013-11-25 04:27 . 2013-11-25 04:27 -------- d-----w- c:\windows\ERUNT
2013-11-24 19:40 . 2013-11-24 19:40 -------- d-----w- c:\users\Candi\AppData\Roaming\Malwarebytes
2013-11-24 19:39 . 2013-11-25 04:20 -------- d-----w- c:\programdata\Malwarebytes
2013-11-24 19:39 . 2013-11-24 19:40 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2013-11-24 19:39 . 2013-04-04 22:50 25928 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-11-24 19:19 . 2013-11-24 19:22 -------- d-----w- C:\AdwCleaner
2013-11-24 18:09 . 2012-07-25 20:03 16896 ----a-w- c:\windows\system32\sasnative64.exe
2013-11-24 18:09 . 2013-11-24 18:09 -------- d-----w- C:\51268e739fb6ad3e8004
2013-11-24 03:08 . 2013-11-18 09:28 10285968 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{2E3FE961-4322-4B97-B5EC-952759F2F37C}\mpengine.dll
2013-11-21 15:24 . 2013-11-21 15:24 -------- d-----w- c:\users\Candi\AppData\Local\Macromedia
2013-11-13 10:32 . 2013-10-03 15:03 389632 ----a-w- c:\windows\system32\gdi32.dll
2013-11-13 10:32 . 2013-10-03 12:46 304128 ----a-w- c:\windows\SysWow64\gdi32.dll
2013-11-13 10:32 . 2013-10-03 15:02 1278976 ----a-w- c:\windows\system32\crypt32.dll
2013-11-13 10:32 . 2013-10-03 12:45 993792 ----a-w- c:\windows\SysWow64\crypt32.dll
2013-11-13 10:32 . 2013-10-11 04:23 462848 ----a-w- c:\windows\system32\IKEEXT.DLL
2013-11-13 10:32 . 2013-10-11 04:23 781824 ----a-w- c:\windows\system32\FWPUCLNT.DLL
2013-11-13 10:32 . 2013-10-11 02:07 596480 ----a-w- c:\windows\SysWow64\FWPUCLNT.DLL
2013-11-13 10:32 . 2013-09-04 02:31 404992 ----a-w- c:\windows\system32\drivers\afd.sys
2013-11-04 15:41 . 2013-11-04 15:41 11264 ----a-w- C:\wajam_validate.exe
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-11-13 11:01 . 2006-11-02 12:35 82896128 ----a-w- c:\windows\system32\mrt.exe
2013-11-11 13:50 . 2009-10-03 15:36 267936 ------w- c:\windows\system32\MpSigStub.exe
2013-11-10 17:56 . 2012-09-04 01:26 46368 ----a-w- c:\windows\system32\drivers\avgtpx64.sys
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
"DisableCAD"= 1 (0x1)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_Dlls"=1 (0x1)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0c:\progra~2\AVG\AVG10\avgchsva.exe /sync\0c:\progra~2\AVG\AVG10\avgrsa.exe /sync /restart
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]
@="Service"
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost]
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
getPlusHelper REG_MULTI_SZ getPlusHelper
.
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs
Themes
.
Contents of the 'Scheduled Tasks' folder
.
2013-11-29 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2009-03-11 03:36]
.
2013-11-29 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2009-03-11 03:36]
.
2013-11-28 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3947582213-1791406327-2745404233-1000Core.job
- c:\users\Candi\AppData\Local\Google\Update\GoogleUpdate.exe [2009-08-04 05:25]
.
2013-11-29 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3947582213-1791406327-2745404233-1000UA.job
- c:\users\Candi\AppData\Local\Google\Update\GoogleUpdate.exe [2009-08-04 05:25]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\UEAFOverlay]
@="{F2F31467-B1AC-4df0-AE79-FD5FA085E22B}"
[HKEY_CLASSES_ROOT\CLSID\{F2F31467-B1AC-4df0-AE79-FD5FA085E22B}]
2007-06-06 07:17 3377152 ----a-w- c:\program files\Protector Suite QL\farchns.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\UEAFOverlayOpen]
@="{A3E208F7-0E3A-4182-A7A6-B169D5D691AA}"
[HKEY_CLASSES_ROOT\CLSID\{A3E208F7-0E3A-4182-A7A6-B169D5D691AA}]
2007-06-06 07:17 3377152 ----a-w- c:\program files\Protector Suite QL\farchns.dll
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = [You must be registered and logged in to see this link.]
mStart Page = [You must be registered and logged in to see this link.]
mDefault_Page_URL = [You must be registered and logged in to see this link.]
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
mSearchAssistant = [You must be registered and logged in to see this link.]
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~2\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 75.75.75.75 75.75.76.76
DPF: {C6D25826-96AE-462F-A852-BB33B882B723} - [You must be registered and logged in to see this link.]
FF - ProfilePath - c:\users\Candi\AppData\Roaming\Mozilla\Firefox\Profiles\z2gucj0d.default\
FF - prefs.js: browser.startup.homepage - [You must be registered and logged in to see this link.]
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files (x86)\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - c:\program files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - c:\program files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA} - c:\program files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - c:\program files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Ext: AVG Safe Search: {3f963a5b-e555-4543-90e2-c3908898db71} - c:\program files (x86)\AVG\AVG10\Firefox
FF - Ext: AVG Security Toolbar em:version=7.008.031.001 em:displayname=AVG Security Toolbar em:iconURL=chrome://tavgp/skin/logo.ico em:creator=AVG Technologies em:description=AVG Security Toolbar em:homepageURL=http://www.avg.com >: avg@igeared - c:\program files (x86)\AVG\AVG10\Toolbar\Firefox\avg@igeared
FF - Ext: Move Media Player: [You must be registered and logged in to see this link.] - c:\users\Candi\AppData\Roaming\Move Networks
.
- - - - ORPHANS REMOVED - - - -
.
URLSearchHooks-{A3BC75A2-1F87-4686-AA43-5347D756017C} - (no file)
Wow6432Node-HKLM-Run-eRecoveryService - (no file)
SafeBoot-WudfPf
SafeBoot-WudfRd
AddRemove-Coupon Printer for Windows5.0.0.0 - c:\program files (x86)\Coupons\uninstall.exe
AddRemove-ESET Online Scanner - c:\program files (x86)\ESET\ESET Online Scanner\OnlineScannerUninstaller.exe
AddRemove-Move Networks Player - IE - c:\users\Candi\AppData\Roaming\Move Networks\ie_bin\Uninst.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{0BE09CC1-42E0-11DD-AE16-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil10b.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{0BE09CC1-42E0-11DD-AE16-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{0BE09CC1-42E0-11DD-AE16-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\FlashUtil10b.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{0BE09CC1-42E0-11DD-AE16-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10b.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10b.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10b.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10b.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D4304BCF-B8E9-4B35-BEA0-DC5B522670C2}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil9e.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D4304BCF-B8E9-4B35-BEA0-DC5B522670C2}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D4304BCF-B8E9-4B35-BEA0-DC5B522670C2}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil9e.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D4304BCF-B8E9-4B35-BEA0-DC5B522670C2}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{2E4BB6BE-A75F-4DC0-9500-68203655A2C4}]
@Denied: (A 2) (Everyone)
@="IFlashBroker"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{2E4BB6BE-A75F-4DC0-9500-68203655A2C4}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{2E4BB6BE-A75F-4DC0-9500-68203655A2C4}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{DDF4CE26-4BDA-42BC-B0F0-0E75243AD285}]
@Denied: (A 2) (Everyone)
@="IFlashBroker2"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{DDF4CE26-4BDA-42BC-B0F0-0E75243AD285}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{DDF4CE26-4BDA-42BC-B0F0-0E75243AD285}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{D27CDB6B-AE6D-11CF-96B8-444553540000}]
@Denied: (A 2) (Everyone)
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{D27CDB6B-AE6D-11CF-96B8-444553540000}\1.0]
@="Shockwave Flash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9}]
@Denied: (A 2) (Everyone)
@=""
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9}\1.0]
@="FlashBroker"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes]
"SymbolicLinkValue"=hex(6):5c,00,52,00,45,00,47,00,49,00,53,00,54,00,52,00,59,
00,5c,00,4d,00,41,00,43,00,48,00,49,00,4e,00,45,00,5c,00,53,00,4f,00,46,00,\
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\AVG\AVG10\avgwdsvc.exe
c:\program files (x86)\Microsoft\BingBar\SeaPort.EXE
c:\program files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
.
**************************************************************************
.
Completion time: 2013-11-28 19:26:22 - machine was rebooted
ComboFix-quarantined-files.txt 2013-11-29 03:26
.
Pre-Run: 109,435,387,904 bytes free
Post-Run: 110,520,758,272 bytes free
.
- - End Of File - - 753A2267115C08B6C4787988E4F293B8
8C9F9E03865C35F0F3829A23CDA42F5D

racafrustrated

Rookie Surfer
Rookie Surfer

Posts : 124
Joined : 2009-03-16
Operating System : windows xp

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Re: Sick Laptop

Post by Superdave on Sat 30 Nov 2013, 7:21 am

Please download Rooter and Save it to your desktop.

  • Double click it to start the tool.Vista and Windows7 run as administrator.
  • Click Scan.
  • Eventually, a Notepad file containing the report will open, also found at C:\Rooter.txt. Post that log in your next reply.

Superdave
Tech Staff


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Posts : 4193
Joined : 2010-02-01
Operating System : Windows 8.1 and a dual-boot with XP Home SP3

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Re: Sick Laptop

Post by racafrustrated on Sat 30 Nov 2013, 9:41 am

Just like before I tried to run the program but it stops working....

"A problem caused the program to stop working correctly. Windows will close the program....."

I also tried running in safe mode but I get the same problem...

racafrustrated

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Posts : 124
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Operating System : windows xp

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Re: Sick Laptop

Post by Superdave on Sat 30 Nov 2013, 10:40 am

Malwarebytes' Anti-Rootkit

Please download Malwarebytes' Anti-Rootkit and save it to your desktop.

  • Be sure to print out and follow the instructions provided on that same page for performing a scan.
  • Caution: This is a beta version so also read the disclaimer and back up all your data before using.
  • When the scan completes, click on the Cleanup button to remove any threats found and reboot the computer if prompted to do so.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • If there are problems with Internet access, Windows Update, Windows Firewall or other system issues, run the fixdamage tool located in the folder Malwarebytes Anti-Rootkit was run from and reboot your computer.
  • Two files (mbar-log-YYYY-MM-DD, system-log.txt) will be created and saved within that same folder.
  • Copy and paste the contents of these two log files in your next reply.


Superdave
Tech Staff


Tech Staff

Posts : 4193
Joined : 2010-02-01
Operating System : Windows 8.1 and a dual-boot with XP Home SP3

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Re: Sick Laptop

Post by racafrustrated on Sat 30 Nov 2013, 12:11 pm

Here is the system log....


---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1007

(c) Malwarebytes Corporation 2011-2012

OS version: 6.0.6002 Windows Vista Service Pack 2 x64

Account is Administrative

Internet Explorer version: 9.0.8112.16421

Java version: 1.6.0_26

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 1.995000 GHz
Memory total: 4283953152, free: 2846355456

Downloaded database version: v2013.11.29.07
Downloaded database version: v2013.10.11.02
=======================================
------------ Kernel report ------------
11/29/2013 16:28:02
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\acpi.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\compbatt.sys
\SystemRoot\system32\DRIVERS\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\system32\drivers\intelide.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\DRIVERS\iaStor.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\msrpc.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\ecache.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\system32\drivers\crcdisk.sys
\SystemRoot\system32\DRIVERS\avgrkx64.sys
\SystemRoot\system32\DRIVERS\AVGIDSEH.Sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\tunmp.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\SystemRoot\system32\DRIVERS\wmiacpi.sys
\SystemRoot\system32\DRIVERS\igdkmd64.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\system32\DRIVERS\usbuhci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\NETw4v64.sys
\SystemRoot\system32\DRIVERS\Rtlh64.sys
\SystemRoot\system32\DRIVERS\i8042prt.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\DRIVERS\msiscsi.sys
\SystemRoot\system32\DRIVERS\storport.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\stwrt64.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\DRIVERS\agrsm64.sys
\SystemRoot\system32\drivers\modem.sys
\SystemRoot\system32\DRIVERS\avgmfx64.sys
\SystemRoot\System32\Drivers\Fs_Rec.SYS
\SystemRoot\System32\Drivers\Null.SYS
\??\C:\Windows\system32\drivers\avgtpx64.sys
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\System32\DRIVERS\rasacd.sys
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\avgtdia.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\DRIVERS\smb.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\drivers\ws2ifsl.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\avgldx64.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\System32\Drivers\UVCFTR_S.SYS
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\system32\drivers\RTSTOR64.SYS
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\drivers\spsys.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\drivers\mrxdav.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\DRIVERS\AVGIDSFilter.Sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\system32\DRIVERS\AVGIDSDriver.Sys
\SystemRoot\system32\DRIVERS\cdfs.sys
\SystemRoot\System32\cdd.dll
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa8004ae0480
Upper Device Driver Name: \Driver\disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-0\
Lower Device Object: 0xfffffa8003de7050
Lower Device Driver Name: \Driver\iaStor\
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa8004ae0480, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8004ae5b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8004ae0480, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
DevicePointer: 0xfffffa8003de6900, DeviceName: Unknown, DriverName: \Driver\ACPI\
DevicePointer: 0xfffffa8003de7050, DeviceName: \Device\Ide\IAAStorageDevice-0\, DriverName: \Driver\iaStor\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: DEDF31CF

Partition information:

Partition 0 type is Other (0x27)
Partition is NOT ACTIVE.
Partition starts at LBA: 2048 Numsec = 20971520

Partition 1 type is Primary (0x7)
Partition is ACTIVE.
Partition starts at LBA: 20973568 Numsec = 604168192
Partition is not bootable

Partition 2 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Partition 3 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Disk Size: 320072933376 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-625122448-625142448)...
Done!
Infected file C:\wajam_validate.exe could not be remediated because backup file is not available
Scan finished
=======================================


Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR_0_i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\Bootstrap_0_1_20973568_i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR_0_r.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\wajam_validate.exe_k.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\wajam_validate.exe_u.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\wajam_validate.exe_r.mbam...
Removal finished
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1007

(c) Malwarebytes Corporation 2011-2012

OS version: 6.0.6002 Windows Vista Service Pack 2 x64

Account is Administrative

Internet Explorer version: 9.0.8112.16421

Java version: 1.6.0_26

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 1.995000 GHz
Memory total: 4283953152, free: 2472353792

Initializing...
======================
------------ Kernel report ------------
11/29/2013 16:48:02
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\acpi.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\compbatt.sys
\SystemRoot\system32\DRIVERS\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\system32\drivers\intelide.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\DRIVERS\iaStor.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\msrpc.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\ecache.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\system32\drivers\crcdisk.sys
\SystemRoot\system32\DRIVERS\avgrkx64.sys
\SystemRoot\system32\DRIVERS\AVGIDSEH.Sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\tunmp.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\SystemRoot\system32\DRIVERS\wmiacpi.sys
\SystemRoot\system32\DRIVERS\igdkmd64.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\system32\DRIVERS\usbuhci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\NETw4v64.sys
\SystemRoot\system32\DRIVERS\Rtlh64.sys
\SystemRoot\system32\DRIVERS\i8042prt.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\DRIVERS\msiscsi.sys
\SystemRoot\system32\DRIVERS\storport.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\stwrt64.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\DRIVERS\agrsm64.sys
\SystemRoot\system32\drivers\modem.sys
\SystemRoot\system32\DRIVERS\avgmfx64.sys
\SystemRoot\System32\Drivers\Fs_Rec.SYS
\SystemRoot\System32\Drivers\Null.SYS
\??\C:\Windows\system32\drivers\avgtpx64.sys
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\System32\DRIVERS\rasacd.sys
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\avgtdia.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\DRIVERS\smb.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\drivers\ws2ifsl.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\avgldx64.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\System32\Drivers\UVCFTR_S.SYS
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\system32\drivers\RTSTOR64.SYS
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\drivers\spsys.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\drivers\mrxdav.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\DRIVERS\AVGIDSFilter.Sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\system32\DRIVERS\AVGIDSDriver.Sys
\SystemRoot\system32\DRIVERS\cdfs.sys
\SystemRoot\System32\cdd.dll
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa8004ae0480
Upper Device Driver Name: \Driver\disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-0\
Lower Device Object: 0xfffffa8003de7050
Lower Device Driver Name: \Driver\iaStor\
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa8004ae0480, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8004ae5b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8004ae0480, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
DevicePointer: 0xfffffa8003de6900, DeviceName: Unknown, DriverName: \Driver\ACPI\
DevicePointer: 0xfffffa8003de7050, DeviceName: \Device\Ide\IAAStorageDevice-0\, DriverName: \Driver\iaStor\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: DEDF31CF

Partition information:

Partition 0 type is Other (0x27)
Partition is NOT ACTIVE.
Partition starts at LBA: 2048 Numsec = 20971520

Partition 1 type is Primary (0x7)
Partition is ACTIVE.
Partition starts at LBA: 20973568 Numsec = 604168192
Partition is not bootable

Partition 2 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Partition 3 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Disk Size: 320072933376 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-625122448-625142448)...
Done!
Infected file C:\wajam_validate.exe could not be remediated because backup file is not available
Scan finished

racafrustrated

Rookie Surfer
Rookie Surfer

Posts : 124
Joined : 2009-03-16
Operating System : windows xp

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Re: Sick Laptop

Post by racafrustrated on Sat 30 Nov 2013, 12:15 pm

Here is the MBar log...

Malwarebytes Anti-Rootkit BETA 1.07.0.1007
[You must be registered and logged in to see this link.]

Database version: v2013.11.29.07

Windows Vista Service Pack 2 x64 NTFS
Internet Explorer 9.0.8112.16421
Candi :: CANDI-BLUEJR [administrator]

11/29/2013 4:28:08 PM
mbar-log-2013-11-29 (16-28-08).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 294642
Time elapsed: 18 minute(s),

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)

racafrustrated

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Re: Sick Laptop

Post by Superdave on Sat 30 Nov 2013, 1:24 pm

What is C:\wajam? There's something amiss with this program.

Superdave
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Posts : 4193
Joined : 2010-02-01
Operating System : Windows 8.1 and a dual-boot with XP Home SP3

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Re: Sick Laptop

Post by racafrustrated on Sat 30 Nov 2013, 1:34 pm

I have no idea what that file is.

racafrustrated

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Re: Sick Laptop

Post by racafrustrated on Sat 30 Nov 2013, 1:36 pm

it shows up under..

c:\adwcleaner\quarantine\C\Wajam....


should I delete it?

racafrustrated

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Re: Sick Laptop

Post by Sponsored content Today at 5:58 pm


Sponsored content


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