Email hacked... can not connect to EMAIL

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Email hacked... can not connect to EMAIL

Post by Vista on Wed Jul 17, 2013 4:11 pm

Today I received so many emails from my email address to my email address in Outlook.com. I changed my password but now I can not even access my email account. Every time I put in my password, it says it is incorrect. Can you please help me scan my computer in case of virus or malware? Thank you very much...Valerie

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Re: Email hacked... can not connect to EMAIL

Post by Superdave on Wed Jul 17, 2013 11:07 pm

I can check your computer but that won't help with your email account. You need to contact someone at MicroSoft to gain access again.

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Re: Email hacked... can not connect to EMAIL

Post by Vista on Wed Jul 17, 2013 11:43 pm

I did get into my email account, but I am still receiving many emails from my email address. Even though I changed my password, they still keep coming. Any idea of what to do?

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Re: Email hacked... can not connect to EMAIL

Post by Superdave on Wed Jul 17, 2013 11:55 pm

Because of my working on many computer help forums I also get lots of unsolicited emails. I use MailWasher to screen my mail. I just bounce the mail I don't want to read. You can find it [You must be registered and logged in to see this link.]

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Re: Email hacked... can not connect to EMAIL

Post by Vista on Thu Jul 18, 2013 1:39 am

Thanks! I will try it. The only thing is that I am getting 24 emails at once from someone using my email account every hour and they  send them directly to me. So I have between today and yesterday over 180 emails from the same email. Not sure how to stop this from reoccuring,,, Any suggestions?
That is why I think it is suspicious.

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Re: Email hacked... can not connect to EMAIL

Post by Superdave on Thu Jul 18, 2013 1:45 am

They hacked you account and now have your email address. The only way you could stop it is to change your email address which would be a big hassle. Give MailWasher and try and see what happens. It's not caused by something on your computer.

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