GeekPolice
Welcome to GeekPolice.net!

From "wow" to "whoa" - we're teaching practical technology and helping others with tech support. Join our family here!

You are viewing the forum as a "Guest" which doesn't give you member privileges to ask questions or post comments.

Take 30 seconds to register or log in below and unlock the limitations of this website to discover new computer knowledge!

Black Screen - does not boot

View previous topic View next topic Go down

Black Screen - does not boot

Post by lachatnoir on Sat Jul 06, 2013 7:53 pm

Hi!

Once again I am in need of your expertise. I turned on my laptop (Windows XP OS) and had a black screen. I had to use my desktop's monitor to see what was going on. I was able to get it into safe mode and did a system restore to a previous date. I think doing that made it worse ):

Since I had problems before I used the OTL CD and did a scan. Here are the results:
OTL logfile created on: 7/6/2013 3:31:33 PM - Run
OTLPE by OldTimer - Version 3.1.48.0 Folder = X:\Programs\OTLPE
Microsoft Windows XP Service Pack 2 (Version = 5.1.2600) - Type = SYSTEM
Internet Explorer (Version = 6.0.2900.2180)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

502.00 Mb Total Physical Memory | 310.00 Mb Available Physical Memory | 62.00% Memory free
454.00 Mb Paging File | 334.00 Mb Available in Paging File | 74.00% Paging File free
Paging file location(s): C:\pagefile.sys 756 1512 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 61.84 Gb Total Space | 43.16 Gb Free Space | 69.80% Space Free | Partition Type: NTFS
Drive D: | 11.66 Gb Total Space | 1.34 Gb Free Space | 11.49% Space Free | Partition Type: FAT32
Drive X: | 284.12 Mb Total Space | 0.00 Mb Free Space | 0.00% Space Free | Partition Type: CDFS

Computer Name: REATOGO | User Name: SYSTEM
Boot Mode: Normal | Scan Mode: All users
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days
Using ControlSet: ControlSet001

========== Win32 Services (SafeList) ==========

SRV - File not found [Disabled] -- -- (HidServ)
SRV - [2013/06/15 15:52:47 | 000,256,904 | ---- | M] (Adobe Systems Incorporated) [On_Demand] -- C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2013/05/24 17:12:06 | 000,117,144 | ---- | M] (Mozilla Foundation) [On_Demand] -- C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe -- (MozillaMaintenance)
SRV - [2013/04/04 06:32:53 | 000,181,664 | ---- | M] (Oracle Corporation) [Auto] -- C:\Program Files\Java\jre7\bin\jqs.exe -- (JavaQuickStarterService)
SRV - [2012/11/29 22:31:04 | 000,038,608 | ---- | M] () [Auto] -- C:\Program Files\RealNetworks\RealDownloader\rndlresolversvc.exe -- (RealNetworks Downloader Resolver Service)
SRV - [2006/06/12 16:27:28 | 000,126,976 | ---- | M] (Hewlett-Packard Development Company, L.P.) [On_Demand] -- C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\AddFiltr.exe -- (AddFiltr)
SRV - [2005/10/06 21:12:30 | 000,855,552 | ---- | M] (Microsoft Corporation) [On_Demand] -- C:\Program Files\Windows Media Connect 2\wmccds.exe -- (WMConnectCDS)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
IE - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = %SystemRoot%\system32\blank.htm


IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\Administrator_ON_C\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
IE - HKU\Administrator_ON_C\..\URLSearchHook: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - Reg Error: Key error. File not found
IE - HKU\Administrator_ON_C\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0



IE - HKU\Sonia_ON_C\..\URLSearchHook: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - Reg Error: Key error. File not found
IE - HKU\Sonia_ON_C\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0


========== FireFox ==========


FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_7_700_224.dll ()
FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\WINDOWS\system32\Adobe\Director\np32dsw_1200112.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.21.2: C:\Program Files\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: C:\Program Files\Microsoft Silverlight\5.1.20125.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@real.com/nppl3260;version=16.0.0.282: C:\Program Files\Real\RealPlayer\Netscape6\nppl3260.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nprndlchromebrowserrecordext;version=1.3.0: C:\Documents and Settings\All Users\Application Data\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlchromebrowserrecordext.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nprndlhtml5videoshim;version=1.3.0: C:\Documents and Settings\All Users\Application Data\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlhtml5videoshim.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nprndlpepperflashvideoshim;version=1.3.0: C:\Documents and Settings\All Users\Application Data\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlpepperflashvideoshim.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nprpplugin;version=16.0.0.282: C:\Program Files\Real\RealPlayer\Netscape6\nprpplugin.dll (RealPlayer)
FF - HKLM\Software\MozillaPlugins\@realnetworks.com/npdlplugin;version=1: C:\Documents and Settings\All Users\Application Data\RealNetworks\RealDownloader\BrowserPlugins\npdlplugin.dll (RealDownloader)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files\Google\Update\1.3.21.145\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files\Google\Update\1.3.21.145\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{34712C68-7391-4c47-94F3-8F88D49AD632}: C:\Documents and Settings\All Users\Application Data\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext\ [2013/01/03 01:06:57 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{ABDE892B-13A8-4d1b-88E6-365A6E755758}: C:\Documents and Settings\All Users\Application Data\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext [2013/01/03 01:06:57 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 21.0\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2013/05/24 17:12:10 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 21.0\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2013/05/24 17:11:43 | 000,000,000 | ---D | M]

[2013/07/02 19:29:27 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Administrator\Application Data\Mozilla\Extensions
[2013/05/24 17:12:09 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\browser\extensions
[2013/05/24 17:12:09 | 000,000,000 | ---D | M] (Default) -- C:\Program Files\Mozilla Firefox\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
File not found (No name found) --
[2010/10/06 20:18:35 | 000,091,552 | ---- | M] (Coupons, Inc.) -- C:\Program Files\mozilla firefox\plugins\npCouponPrinter.dll
[2010/10/06 20:18:37 | 000,091,552 | ---- | M] (Coupons, Inc.) -- C:\Program Files\mozilla firefox\plugins\npMozCouponPrinter.dll

O1 HOSTS File: ([2006/03/16 00:00:00 | 000,000,734 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (RealNetworks Download and Record Plugin for Internet Explorer) - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Documents and Settings\All Users\Application Data\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll (RealDownloader)
O2 - BHO: (Spybot-S&D IE Protection) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
O2 - BHO: (Java(tm) Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll (Oracle Corporation)
O2 - BHO: (CouponAmazing) - {86A29F65-05DB-4FEF-92D7-54F414096485} - C:\Documents and Settings\Sonia\Local Settings\Application Data\couponamazing\ie\couponamazing_1357256102.dll ()
O2 - BHO: (Java(tm) Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
O3 - HKU\Sonia_ON_C\..\Toolbar\ShellBrowser: (no name) - {C4069E3A-68F1-403E-B40E-20066696354B} - No CLSID value found.
O3 - HKU\Sonia_ON_C\..\Toolbar\WebBrowser: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No CLSID value found.
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [Cpqset] C:\Program Files\Hewlett-Packard\Default Settings\Cpqset.exe ()
O4 - HKLM..\Run: [High Definition Audio Property Page Shortcut] C:\WINDOWS\System32\CHDAudPropShortcut.exe (Windows (R) Server 2003 DDK provider)
O4 - HKLM..\Run: [MsmqIntCert] C:\WINDOWS\System32\mqrt.dll (Microsoft Corporation)
O4 - HKLM..\Run: [RecGuard] C:\WINDOWS\SMINST\Recguard.exe ()
O4 - HKLM..\Run: [TkBellExe] C:\Program Files\Real\RealPlayer\update\realsched.exe (RealNetworks, Inc.)
O4 - HKU\Sonia_ON_C..\Run: [GoogleChromeAutoLaunch_1B4775ACFAA51881ABA19A3592F06658] C:\Program Files\Google\Chrome\Application\chrome.exe (Google Inc.)
O4 - HKU\Sonia_ON_C..\Run: [HP Deskjet 3050A J611 series (NET)] C:\Program Files\HP\HP Deskjet 3050A J611 series\Bin\ScanToPCActivationApp.exe (Hewlett-Packard Co.)
O4 - HKU\Sonia_ON_C..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe (Safer-Networking Ltd.)
O4 - Startup: C:\Documents and Settings\Administrator\Start Menu\Programs\StartUp\Vongo Tray.lnk = File not found
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\StartUp\HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe (Hewlett-Packard Development Company, L.P.)
O4 - Startup: C:\Documents and Settings\Default User\Start Menu\Programs\StartUp\Vongo Tray.lnk = File not found
O4 - Startup: C:\Documents and Settings\Sonia\Start Menu\Programs\StartUp\Monitor Ink Alerts - HP Deskjet 3050A J611 series (Network).lnk = X:\I386\SYSTEM32\RUNDLL32.EXE (Microsoft Corporation)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: InstallVisualStyle = C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles (Microsoft)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: InstallTheme = C:\WINDOWS\Resources\Themes\Royale.theme ()
O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\Administrator_ON_C\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\LocalService_ON_C\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\NetworkService_ON_C\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\Sonia_ON_C\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O9 - Extra 'Tools' menuitem : Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\NPJPI150_06.dll (Sun Microsystems, Inc.)
O9 - Extra 'Tools' menuitem : Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} [You must be registered and logged in to see this link.] (WUWebControl Class)
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} [You must be registered and logged in to see this link.] (MUWebControl Class)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} [You must be registered and logged in to see this link.] (Java Plug-in 10.21.2)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.254
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O24 - Desktop WallPaper: C:\WINDOWS\Wave.bmp
O24 - Desktop BackupWallPaper: C:\WINDOWS\Wave.bmp
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2001/07/28 04:07:38 | 000,000,000 | -HS- | M] () - D:\AUTOEXEC.BAT -- [ FAT32 ]
O32 - AutoRun File - [2006/03/24 07:06:41 | 000,000,053 | R--- | M] () - X:\AUTORUN.INF -- [ CDFS ]
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2013/07/02 19:20:45 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Default User\Local Settings\Application Data\Google
[2013/07/02 19:19:30 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Administrator\Local Settings\Application Data\Mozilla
[2013/07/02 19:19:30 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Administrator\Application Data\Mozilla
[2013/07/01 21:02:21 | 000,000,000 | ---D | C] -- C:\WINDOWS\CSC
[2005/09/24 11:49:16 | 000,012,288 | ---- | C] (Hewlett-Packard Development Company, L.P.) -- C:\WINDOWS\Fonts\RandFont.dll
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2013/07/06 11:58:39 | 000,001,687 | ---- | M] () -- C:\Documents and Settings\Sonia\Start Menu\Programs\StartUp\Monitor Ink Alerts - HP Deskjet 3050A J611 series (Network).lnk
[2013/07/06 11:58:38 | 000,001,084 | ---- | M] () -- C:\hpqp.ini
[2013/07/06 11:58:37 | 000,000,039 | ---- | M] () -- C:\XP_TV.ini
[2013/07/06 11:58:36 | 000,000,412 | ---- | M] () -- C:\WINDOWS\tasks\RNUpgradeHelperLogonPrompt_Sonia.job
[2013/07/06 11:58:30 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2013/07/06 11:58:27 | 526,438,400 | -HS- | M] () -- C:\hiberfil.sys
[2013/07/06 11:40:19 | 000,001,158 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2013/07/02 19:20:47 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Start Menu\Programs\Google Drive
[2013/07/02 14:07:27 | 524,288,000 | ---- | M] () -- C:\REMOVE_THIS_FILE.livecd.swap
[2013/07/01 20:59:37 | 000,000,830 | ---- | M] () -- C:\WINDOWS\tasks\Adobe Flash Player Updater.job
[2013/06/28 17:11:33 | 000,000,664 | ---- | M] () -- C:\WINDOWS\System32\d3d9caps.dat
[2013/06/22 14:52:05 | 000,000,406 | ---- | M] () -- C:\WINDOWS\tasks\ReclaimerUpdateFiles_Sonia.job
[2013/06/20 17:53:04 | 000,000,402 | ---- | M] () -- C:\WINDOWS\tasks\ReclaimerUpdateXML_Sonia.job
[2013/06/15 15:52:47 | 000,692,104 | ---- | M] (Adobe Systems Incorporated) -- C:\WINDOWS\System32\FlashPlayerApp.exe
[2013/06/15 15:52:47 | 000,071,048 | ---- | M] (Adobe Systems Incorporated) -- C:\WINDOWS\System32\FlashPlayerCPLApp.cpl
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]

========== Files Created - No Company Name ==========

[2013/07/02 19:31:22 | 526,438,400 | -HS- | C] () -- C:\hiberfil.sys
[2013/07/02 14:06:49 | 524,288,000 | ---- | C] () -- C:\REMOVE_THIS_FILE.livecd.swap
[2013/06/28 17:06:10 | 000,000,664 | ---- | C] () -- C:\WINDOWS\System32\d3d9caps.dat
[2013/06/15 15:52:48 | 000,000,830 | ---- | C] () -- C:\WINDOWS\tasks\Adobe Flash Player Updater.job
[2013/06/11 17:47:00 | 000,000,412 | ---- | C] () -- C:\WINDOWS\tasks\RNUpgradeHelperLogonPrompt_Sonia.job
[2013/06/11 17:46:44 | 000,000,406 | ---- | C] () -- C:\WINDOWS\tasks\ReclaimerUpdateFiles_Sonia.job
[2013/06/11 17:46:44 | 000,000,402 | ---- | C] () -- C:\WINDOWS\tasks\ReclaimerUpdateXML_Sonia.job
[2013/05/27 22:13:36 | 000,003,584 | ---- | C] () -- C:\Documents and Settings\Sonia\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2013/01/03 01:25:52 | 001,929,576 | ---- | C] () -- C:\WINDOWS\System32\HPScanTRDrv_DJ3050A_J611.dll
[2013/01/03 01:24:22 | 000,000,057 | ---- | C] () -- C:\Documents and Settings\All Users\Application Data\Ament.ini
[2012/12/31 22:30:21 | 000,000,128 | ---- | C] () -- C:\Documents and Settings\Sonia\Local Settings\Application Data\fusioncache.dat
[2012/12/31 22:29:04 | 000,000,136 | ---- | C] () -- C:\Documents and Settings\Default User\Local Settings\Application Data\fusioncache.dat
[2012/12/31 21:52:14 | 000,081,920 | ---- | C] () -- C:\WINDOWS\System32\ieencode.dll
[2006/09/12 03:29:34 | 000,000,031 | ---- | C] () -- C:\WINDOWS\QUICKEN.INI
[2006/09/12 03:25:15 | 000,045,929 | ---- | C] () -- C:\WINDOWS\NSSetDefaultBrowser.EXE
[2006/09/12 03:25:15 | 000,000,698 | ---- | C] () -- C:\WINDOWS\NSSetDefaultBrowser.ini
[2006/09/12 03:10:16 | 000,000,376 | ---- | C] () -- C:\WINDOWS\ODBC.INI
[2006/09/12 02:57:52 | 000,028,836 | ---- | C] () -- C:\WINDOWS\System32\oeminfo.ini
[2006/09/12 02:39:32 | 000,000,136 | ---- | C] () -- C:\Documents and Settings\Administrator\Local Settings\Application Data\fusioncache.dat
[2006/06/29 15:18:28 | 000,002,048 | --S- | C] () -- C:\WINDOWS\bootstat.dat
[2006/06/29 15:18:14 | 000,000,061 | ---- | C] () -- C:\WINDOWS\smscfg.ini
[2006/06/29 14:49:18 | 000,087,268 | ---- | C] () -- C:\WINDOWS\hpqins69.dat
[2006/06/29 14:46:56 | 000,004,441 | ---- | C] () -- C:\WINDOWS\WININIT.INI
[2006/06/29 14:43:40 | 000,000,791 | ---- | C] () -- C:\WINDOWS\orun32.ini
[2006/06/29 14:27:08 | 000,391,638 | ---- | C] () -- C:\WINDOWS\System32\perfh009.dat
[2006/06/29 14:27:08 | 000,056,124 | ---- | C] () -- C:\WINDOWS\System32\perfc009.dat
[2006/06/29 14:18:06 | 000,283,720 | ---- | C] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2006/06/29 14:13:00 | 000,004,161 | ---- | C] () -- C:\WINDOWS\ODBCINST.INI
[2006/06/29 14:08:28 | 000,021,640 | ---- | C] () -- C:\WINDOWS\System32\emptyregdb.dat
[2006/03/16 00:00:00 | 000,673,088 | ---- | C] () -- C:\WINDOWS\System32\mlang.dat
[2006/03/16 00:00:00 | 000,272,128 | ---- | C] () -- C:\WINDOWS\System32\perfi009.dat
[2006/03/16 00:00:00 | 000,218,003 | ---- | C] () -- C:\WINDOWS\System32\dssec.dat
[2006/03/16 00:00:00 | 000,046,258 | ---- | C] () -- C:\WINDOWS\System32\mib.bin
[2006/03/16 00:00:00 | 000,028,626 | ---- | C] () -- C:\WINDOWS\System32\perfd009.dat
[2006/03/16 00:00:00 | 000,027,440 | ---- | C] () -- C:\WINDOWS\System32\drivers\secdrv.sys
[2006/03/16 00:00:00 | 000,004,569 | ---- | C] () -- C:\WINDOWS\System32\secupd.dat
[2006/03/16 00:00:00 | 000,001,788 | ---- | C] () -- C:\WINDOWS\System32\Dcache.bin
[2006/03/16 00:00:00 | 000,000,741 | ---- | C] () -- C:\WINDOWS\System32\noise.dat
[2006/03/04 03:07:34 | 000,235,008 | ---- | C] () -- C:\WINDOWS\System32\psisdecd.dll
[2005/12/02 14:09:10 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\px.ini
[2005/05/06 14:06:32 | 000,016,480 | ---- | C] () -- C:\WINDOWS\System32\rixdicon.dll
[2004/09/16 16:24:26 | 003,375,104 | ---- | C] () -- C:\WINDOWS\System32\qt-mt331.dll
[2003/01/07 18:05:08 | 000,002,695 | ---- | C] () -- C:\WINDOWS\System32\OUTLPERF.INI
[2002/05/28 17:55:42 | 013,107,200 | ---- | C] () -- C:\WINDOWS\System32\oembios.bin
[2002/05/28 17:54:40 | 000,004,605 | ---- | C] () -- C:\WINDOWS\System32\oembios.dat

========== LOP Check ==========

[2013/01/03 19:36:32 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Sonia\Application Data\InternetExplorerPackages
[2013/05/25 14:44:58 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\AVAST Software
[2013/04/23 22:25:02 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\WildTangent
[2013/06/22 14:52:05 | 000,000,406 | ---- | M] () -- C:\WINDOWS\Tasks\ReclaimerUpdateFiles_Sonia.job
[2013/06/20 17:53:04 | 000,000,402 | ---- | M] () -- C:\WINDOWS\Tasks\ReclaimerUpdateXML_Sonia.job
[2013/07/06 11:58:36 | 000,000,412 | ---- | M] () -- C:\WINDOWS\Tasks\RNUpgradeHelperLogonPrompt_Sonia.job

========== Purity Check ==========


< End of report >

Thank you!!!!

lachatnoir
Intermediate
Intermediate

Status :
Online
Offline

Posts : 99
Joined : 2009-06-28
Gender : Female
OS : Windows 7
Points : 28386
# Likes : 0

View user profile

Back to top Go down

Re: Black Screen - does not boot

Post by Superdave on Sat Jul 06, 2013 10:18 pm

Hello and welcome to GeekPolice.Net My name is Dave. I will be helping you out with your particular problem on your computer.  

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
*******************************************************
Please boot your computer in Safe Mode and run MBAM. If it runs successfully, please try it in Normal Mode.

Please download Malwarebytes Anti-Malware from [You must be registered and logged in to see this link.]
Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.

  • If an update is found, it will download and install the latest version.

  • Once the program has loaded, select "Perform Full Scan", then click Scan.

  • The scan may take some time to finish,so please be patient.

  • When the scan is complete, click OK, then Show Results to view the results.

  • Make sure that everything is checked, and click Remove Selected.

  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)

  • Please save the log to a location you will remember.

  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.

  • Copy and paste the entire report in your next reply.


Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.

Superdave
Captain
Captain

Status :
Online
Offline

Posts : 4202
Joined : 2010-02-01
Gender : Male
OS : Windows 8.1 and a dual-boot with XP Home SP3
Points : 83141
# Likes : 0

View user profile

Back to top Go down

Re: Black Screen - does not boot

Post by lachatnoir on Mon Jul 08, 2013 4:31 am

Hi,

I was unable to start windows normally, so I had to use safe mode. I noticed that I was unable to use my desktop monitor at one point and my laptop screen was on, but could not really see anything.  Not sure what that means.

The logs are below Smile Thank You! 

Malwarebytes Anti-Malware (Trial) 1.75.0.1300
[You must be registered and logged in to see this link.]

Database version: v2013.04.04.07

Windows XP Service Pack 2 x86 NTFS (Safe Mode)
Internet Explorer 6.0.2900.2180
Administrator :: PC785018295244 [administrator]

Protection: Disabled

7/7/2013 11:32:38 PM
mbam-log-2013-07-07 (23-32-38).txt

Scan type: Full scan (C:\|D:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 294008
Time elapsed: 25 minute(s), 45 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 2
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{86A29F65-05DB-4FEF-92D7-54F414096485} (PUP.CouponAmazing) -> Quarantined and deleted successfully.
HKCR\CLSID\{86A29F65-05DB-4FEF-92D7-54F414096485} (PUP.CouponAmazing) -> Quarantined and deleted successfully.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 1
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced|StartMenuLogoff (PUM.Hijack.StartMenu) -> Bad: (1) Good: (0) -> Quarantined and repaired successfully.

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\Documents and Settings\Sonia\Local Settings\Application Data\couponamazing\ie\couponamazing_1357256102.dll (PUP.CouponAmazing) -> Quarantined and deleted successfully.

(end)

2013/07/08 00:06:29 -0500 PC785018295244 MESSAGE Starting protection
2013/07/08 00:06:29 -0500 PC785018295244 Sonia MESSAGE Protection started successfully
2013/07/08 00:06:29 -0500 PC785018295244 Sonia MESSAGE Starting IP protection
2013/07/08 00:06:29 -0500 PC785018295244 MESSAGE Executing scheduled update:  Daily

lachatnoir
Intermediate
Intermediate

Status :
Online
Offline

Posts : 99
Joined : 2009-06-28
Gender : Female
OS : Windows 7
Points : 28386
# Likes : 0

View user profile

Back to top Go down

Re: Black Screen - does not boot

Post by Superdave on Mon Jul 08, 2013 7:38 pm

You still can't boot in Normal Mode?

Superdave
Captain
Captain

Status :
Online
Offline

Posts : 4202
Joined : 2010-02-01
Gender : Male
OS : Windows 8.1 and a dual-boot with XP Home SP3
Points : 83141
# Likes : 0

View user profile

Back to top Go down

Re: Black Screen - does not boot

Post by lachatnoir on Tue Jul 09, 2013 3:36 am

Once I boot in normal mode, I cannot use my desktop monitor to see anything on my laptop. I can vaguely see anything on the laptop screen, it is very faint. I have a Hello Kitty desktop background and can see her just barely. So I can boot in normal mode but can't see anything really. :/

lachatnoir
Intermediate
Intermediate

Status :
Online
Offline

Posts : 99
Joined : 2009-06-28
Gender : Female
OS : Windows 7
Points : 28386
# Likes : 0

View user profile

Back to top Go down

Re: Black Screen - does not boot

Post by Superdave on Tue Jul 09, 2013 10:21 pm

[You must be registered and logged in to see this link.] wrote:Once I boot in normal mode, I cannot use my desktop monitor to see anything on my laptop.  I can vaguely see anything on the laptop screen, it is very faint.  I have a Hello Kitty desktop background and can see her just barely. So I can boot in normal mode but can't see anything really.  :/  
And, in Safe mode it works well?

Superdave
Captain
Captain

Status :
Online
Offline

Posts : 4202
Joined : 2010-02-01
Gender : Male
OS : Windows 8.1 and a dual-boot with XP Home SP3
Points : 83141
# Likes : 0

View user profile

Back to top Go down

Re: Black Screen - does not boot

Post by lachatnoir on Tue Jul 09, 2013 10:48 pm

Yes, in Safe Mode it works but I still cannot connect to the internet and have a blank screen. I have to connect my desktop monitor in order to see anything.

lachatnoir
Intermediate
Intermediate

Status :
Online
Offline

Posts : 99
Joined : 2009-06-28
Gender : Female
OS : Windows 7
Points : 28386
# Likes : 0

View user profile

Back to top Go down

Re: Black Screen - does not boot

Post by Superdave on Tue Jul 09, 2013 11:26 pm

Ok, it would appear that there's something amiss with the video on your laptop that I cannot repair. You may be able to find a solution to that [You must be registered and logged in to see this link.] We can run some more scans to check on the internet problem, if you wish. When you boot in Safe Mode do you have the option of Safe Mode with Networking?
Could the dim picture on your laptop have anything to do with the display settings?


•Please download Dial-A-Fix from one of the following mirrors:

[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]

•Extract the zip file to your desktop.

•Double click Dial-a-Fix.exe to start the program. Dial-A-Fix might give you a lot errors, just ignore them and Click
to continue.

•Press the green double checkmark box (Looks like this:


UNcheck Empty Temp Folders, as well as Adjust Time/Date in the prep section. The prep section should then look like this:





•Click on Go

•Wait for Dial-A-Fix to finish (All the checks marks will be all gone)

•Close Dial-A-Fix

Superdave
Captain
Captain

Status :
Online
Offline

Posts : 4202
Joined : 2010-02-01
Gender : Male
OS : Windows 8.1 and a dual-boot with XP Home SP3
Points : 83141
# Likes : 0

View user profile

Back to top Go down

Re: Black Screen - does not boot

Post by lachatnoir on Wed Jul 10, 2013 12:45 am

I ran the Dial-A-Fix, but was unable to check MSI options. I also followed the instructions for the 3 possible ways to fix the blank screen but to no avail. I got excited because when the laptop started the HP logo came on, then went black again. I thought maybe the monitor was burning out but the curious thing is the HP screen is clear.. I am able to get in Safe Mode with networking and can connect to the internet. I guess I am going to have to take it in, may be a hardware problem.

I appreciate your help Dave, you are awesome!

lachatnoir
Intermediate
Intermediate

Status :
Online
Offline

Posts : 99
Joined : 2009-06-28
Gender : Female
OS : Windows 7
Points : 28386
# Likes : 0

View user profile

Back to top Go down

Re: Black Screen - does not boot

Post by Superdave on Wed Jul 10, 2013 1:30 am

Ok. I found [You must be registered and logged in to see this link.] on how to change the LCD screen on a laptop.  
[You must be registered and logged in to see this link.] is probably what is happening with your laptop.
I will leave this thread unlocked just in case you still have problems after you have it repaired.

Superdave
Captain
Captain

Status :
Online
Offline

Posts : 4202
Joined : 2010-02-01
Gender : Male
OS : Windows 8.1 and a dual-boot with XP Home SP3
Points : 83141
# Likes : 0

View user profile

Back to top Go down

Re: Black Screen - does not boot

Post by lachatnoir on Wed Jul 10, 2013 1:51 am

I think you are right, it may be the inverter board. Going to see if I can buy a replacement and try and fix it myself. I will let you know what happens (:

lachatnoir
Intermediate
Intermediate

Status :
Online
Offline

Posts : 99
Joined : 2009-06-28
Gender : Female
OS : Windows 7
Points : 28386
# Likes : 0

View user profile

Back to top Go down

Re: Black Screen - does not boot

Post by Superdave on Wed Jul 10, 2013 7:00 pm

[You must be registered and logged in to see this link.] wrote:I think you are right, it may be the inverter board. Going to see if I can buy a replacement and try and fix it myself. I will let you know what happens (:
Good. If you need any help, give me a holler.

Superdave
Captain
Captain

Status :
Online
Offline

Posts : 4202
Joined : 2010-02-01
Gender : Male
OS : Windows 8.1 and a dual-boot with XP Home SP3
Points : 83141
# Likes : 0

View user profile

Back to top Go down

Re: Black Screen - does not boot

Post by lachatnoir on Mon Aug 12, 2013 4:34 pm

Hi!

I finally got the inverter and now it is is working. I noticed the cable/connector is what is faulty also. Oh well!

Now the issue I have is that the laptop is running a lot slower. Not sure if some of the changes I made when trying to troubleshoot affected this. I uninstalled malware bytes and it helped a little. I do not like not having antivirus software on the computer. Indifferent or Blank  Do I need to come to the realization that because the computer is older it is going to run slower? Any advice?

lachatnoir
Intermediate
Intermediate

Status :
Online
Offline

Posts : 99
Joined : 2009-06-28
Gender : Female
OS : Windows 7
Points : 28386
# Likes : 0

View user profile

Back to top Go down

Re: Black Screen - does not boot

Post by Superdave on Mon Aug 12, 2013 7:03 pm

I do not like not having antivirus software on the computer. Do I need to come to the realization that because the computer is older it is going to run slower?
Going on-line without an AV is just asking for trouble. Older computer do not necessarily need to be slow but they may not be able to handle new software very well. Let's run a few more scans to make sure it is clean.

Please download [You must be registered and logged in to see this link.] to your desktop.

Warning! Once the scan is complete JRT will shut down your browser with NO warning.

Shut down your protection software now to avoid potential conflicts.

•Temporarily disable your Antivirus and any Antispyware real time protection before performing a scan. Click [You must be registered and logged in to see this link.] link to see a list of security programs that should be disabled and how to disable them.

•Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click JRT and select Run as Administrator

•The tool will open and start scanning your system.

•Please be patient as this can take a while to complete depending on your system's specifications.

•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

•Copy and Paste the JRT.txt log into your next message.
********************************************
Please download [You must be registered and logged in to see this link.]by Xplode onto your Desktop.

  • Please close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with OK
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile in your reply.
  • You can find the logfile at C:\AdwCleaner[Sn].txt as well - n is the order number.

Superdave
Captain
Captain

Status :
Online
Offline

Posts : 4202
Joined : 2010-02-01
Gender : Male
OS : Windows 8.1 and a dual-boot with XP Home SP3
Points : 83141
# Likes : 0

View user profile

Back to top Go down

Re: Black Screen - does not boot

Post by lachatnoir on Mon Aug 12, 2013 9:56 pm

Yes, I need to get an AV program asap.

Here are the following logs:

# AdwCleaner v2.306 - Logfile created 08/12/2013 at 16:42:13
# Updated 19/07/2013 by Xplode
# Operating system : Microsoft Windows XP Service Pack 2 (32 bits)
# User : Sonia - PC785018295244
# Boot Mode : Normal
# Running from : C:\Documents and Settings\Sonia\My Documents\Downloads\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****


***** [Registry] *****

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{761F6A83-F007-49E4-8EAC-CDB6808EF06F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]

***** [Internet Browsers] *****

-\\ Internet Explorer v6.0.2900.2180

[OK] Registry is clean.

-\\ Mozilla Firefox v21.0 (en-US)

File : C:\Documents and Settings\Sonia\Application Data\Mozilla\Firefox\Profiles\sv4wbes7.default\prefs.js

[OK] File is clean.

File : C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\q7i9ikzp.default\prefs.js

[OK] File is clean.

-\\ Google Chrome v28.0.1500.95

File : C:\Documents and Settings\Sonia\Local Settings\Application Data\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [1969 octets] - [12/08/2013 16:39:55]
AdwCleaner[S1].txt - [1916 octets] - [12/08/2013 16:42:13]

########## EOF - C:\AdwCleaner[S1].txt - [1976 octets] ##########

lachatnoir
Intermediate
Intermediate

Status :
Online
Offline

Posts : 99
Joined : 2009-06-28
Gender : Female
OS : Windows 7
Points : 28386
# Likes : 0

View user profile

Back to top Go down

Re: Black Screen - does not boot

Post by lachatnoir on Mon Aug 12, 2013 10:03 pm

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 5.4.4 (08.12.2013:1)
OS: Microsoft Windows XP x86
Ran by Sonia on Mon 08/12/2013 at 14:53:01.66
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values

Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\\Search Bar
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\\Default_Page_URL



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\installcore
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{86A29F65-05DB-4FEF-92D7-54F414096485}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{86A29F65-05DB-4FEF-92D7-54F414096485}



~~~ Files

Successfully deleted: [File] "C:\Program Files\mozilla firefox\plugins\npcouponprinter.dll"
Successfully deleted: [File] "C:\Program Files\mozilla firefox\plugins\npmozcouponprinter.dll"
Successfully deleted: [File] "C:\end"
Successfully deleted: [File] "C:\WINDOWS\couponprinter.ocx"
Successfully deleted: [File] "C:\WINDOWS\wininit.ini"



~~~ Folders

Successfully deleted: [Folder] "C:\Documents and Settings\Sonia\Local Settings\Application Data\couponamazing"
Successfully deleted: [Folder] "C:\Program Files\coupons"



~~~ FireFox

Successfully deleted: [File] C:\Documents and Settings\Sonia\Application Data\mozilla\firefox\profiles\sv4wbes7.default\user.js





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Mon 08/12/2013 at 14:57:07.09
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

lachatnoir
Intermediate
Intermediate

Status :
Online
Offline

Posts : 99
Joined : 2009-06-28
Gender : Female
OS : Windows 7
Points : 28386
# Likes : 0

View user profile

Back to top Go down

Re: Black Screen - does not boot

Post by Superdave on Mon Aug 12, 2013 10:11 pm

Here's a list of free AV's. I, myself, prefer MSE. Please install one before doing anything else.

Remember to only install one antivirus!

1) [You must be registered and logged in to see this link.]
2) [You must be registered and logged in to see this link.]
3) [You must be registered and logged in to see this link.]
4) [You must be registered and logged in to see this link.] All versions and all languages.
5) [You must be registered and logged in to see this link.] (Uncheck during installation "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage" if you choose this one)
6) [You must be registered and logged in to see this link.]

It is strongly recommended that you run only one antivirus program at a time. Having more than one antivirus program active in memory uses additional resources and can result in program conflicts and false virus alerts. If you choose to install more than one antivirus program on your computer, then only one of them should be active in memory at a time.

Superdave
Captain
Captain

Status :
Online
Offline

Posts : 4202
Joined : 2010-02-01
Gender : Male
OS : Windows 8.1 and a dual-boot with XP Home SP3
Points : 83141
# Likes : 0

View user profile

Back to top Go down

Re: Black Screen - does not boot

Post by lachatnoir on Mon Aug 19, 2013 3:57 pm

I am having a hard time getting on the internet. When I was able to I tried to download MSE and could not because of a service pack and the laptop is running SUPER SLOW ): Please bear with me as I try to see what antivirus I can download. I will post as soon as I get something up and running.

lachatnoir
Intermediate
Intermediate

Status :
Online
Offline

Posts : 99
Joined : 2009-06-28
Gender : Female
OS : Windows 7
Points : 28386
# Likes : 0

View user profile

Back to top Go down

Re: Black Screen - does not boot

Post by Superdave on Mon Aug 19, 2013 7:30 pm

[You must be registered and logged in to see this link.] wrote:I am having a hard time getting on the internet. When I was able to I tried to download MSE and could not because of a service pack and the laptop is running SUPER SLOW ): Please bear with me as I try to see what antivirus I can download. I will post as soon as I get something up and running.
You need to get SP3. Malware just loves computer with out-of-date programs.

Superdave
Captain
Captain

Status :
Online
Offline

Posts : 4202
Joined : 2010-02-01
Gender : Male
OS : Windows 8.1 and a dual-boot with XP Home SP3
Points : 83141
# Likes : 0

View user profile

Back to top Go down

Re: Black Screen - does not boot

Post by lachatnoir on Tue Aug 20, 2013 6:08 pm

Ok - I was a little confused as to whether or not I could get the SP3. I am going to look into it tonight.

lachatnoir
Intermediate
Intermediate

Status :
Online
Offline

Posts : 99
Joined : 2009-06-28
Gender : Female
OS : Windows 7
Points : 28386
# Likes : 0

View user profile

Back to top Go down

Re: Black Screen - does not boot

Post by Superdave on Tue Aug 20, 2013 7:24 pm

[You must be registered and logged in to see this link.] wrote:Ok - I was a little confused as to whether or not I could get the SP3. I am going to look into it tonight.
Yes, you need SP3 in order to download any updates from MS.

Superdave
Captain
Captain

Status :
Online
Offline

Posts : 4202
Joined : 2010-02-01
Gender : Male
OS : Windows 8.1 and a dual-boot with XP Home SP3
Points : 83141
# Likes : 0

View user profile

Back to top Go down

Re: Black Screen - does not boot

Post by lachatnoir on Tue Aug 27, 2013 9:48 pm

After many attempts to try and download MSE and even Service Pack 3 I have given up. I really do not know what to do. I continued to get an error from Windows Update...

I had Avast on my computer before and the computer ran a lot slower, so I uninstalled it. You are assuredly right that I need to have an antivirus program so I heeded your advice and reinstalled Avast. Well, the laptop is running even slower than before, and after 15 minutes of trying to post a reply to you I just shut it down. I am actually replying from desktop to avoid further frustration.

I really do not know where to go from here. Should I just accept better "slower" than sorry?

lachatnoir
Intermediate
Intermediate

Status :
Online
Offline

Posts : 99
Joined : 2009-06-28
Gender : Female
OS : Windows 7
Points : 28386
# Likes : 0

View user profile

Back to top Go down

Re: Black Screen - does not boot

Post by Superdave on Tue Aug 27, 2013 10:31 pm

Could you try running Dial-a-Fix again?

Superdave
Captain
Captain

Status :
Online
Offline

Posts : 4202
Joined : 2010-02-01
Gender : Male
OS : Windows 8.1 and a dual-boot with XP Home SP3
Points : 83141
# Likes : 0

View user profile

Back to top Go down

Re: Black Screen - does not boot

Post by lachatnoir on Tue Sep 10, 2013 12:13 am

Believe it or not the inverter went out /: I was hoping to talk to a guy at church who works on computers but he wasn't there yesterday. It seems like I keep hitting brick walls with this laptop. As soon as I get another inverter I will run Dial- A Fix. Thanks for being patient, I know my patience is running out!

lachatnoir
Intermediate
Intermediate

Status :
Online
Offline

Posts : 99
Joined : 2009-06-28
Gender : Female
OS : Windows 7
Points : 28386
# Likes : 0

View user profile

Back to top Go down

Re: Black Screen - does not boot

Post by Superdave on Tue Sep 10, 2013 12:47 am

[You must be registered and logged in to see this link.] wrote:Believe it or not the inverter went out /: I was hoping to talk to a guy at church who works on computers but he wasn't there yesterday.  It seems like I keep hitting brick walls with this laptop. As soon as I get another inverter I will run Dial- A Fix. Thanks for being patient, I know my patience is running out!
There are two main reasons why the updates won't download; one is there is not enough room on your harddrive and two, the malware has messed up the computer.

Superdave
Captain
Captain

Status :
Online
Offline

Posts : 4202
Joined : 2010-02-01
Gender : Male
OS : Windows 8.1 and a dual-boot with XP Home SP3
Points : 83141
# Likes : 0

View user profile

Back to top Go down

Re: Black Screen - does not boot

Post by lachatnoir on Tue Nov 05, 2013 12:08 am

Hi! Sorry it took so long to respond. I finally got my laptop back from a friend from church. So his conclusion is the laptop needs a new screen. I am not sure whether or not invest in another screen or he suggested using the laptop with an external monitor.  To me it make no sense because I already have a desktop.  He did not look at the software aspect because I told him the computer would not update... My friend gave this laptop and her husband cleaned it up, but did not give me recovery discs.  Do you think I should attempt to restore it to factory settings? Or maybe I cannot do this because I do not have recovery discs? Any advice?

lachatnoir
Intermediate
Intermediate

Status :
Online
Offline

Posts : 99
Joined : 2009-06-28
Gender : Female
OS : Windows 7
Points : 28386
# Likes : 0

View user profile

Back to top Go down

Re: Black Screen - does not boot

Post by Superdave on Tue Nov 05, 2013 12:58 am

You could restore to factory defaults if you can borrow a disk from someone but it must be the exact same version that you presently have on the laptop now. There should be a sticker on the back of the laptop giving you the access codes along with the OS version.

Superdave
Captain
Captain

Status :
Online
Offline

Posts : 4202
Joined : 2010-02-01
Gender : Male
OS : Windows 8.1 and a dual-boot with XP Home SP3
Points : 83141
# Likes : 0

View user profile

Back to top Go down

Re: Black Screen - does not boot

Post by lachatnoir on Thu Nov 14, 2013 10:18 pm

Hi!

I had no luck getting a disk with the same operating system. I have decided to just leave the laptop as is and not invest in it anymore. Thank you for your help and I am hoping to get a good deal on a laptop during Black Friday!!!

lachatnoir
Intermediate
Intermediate

Status :
Online
Offline

Posts : 99
Joined : 2009-06-28
Gender : Female
OS : Windows 7
Points : 28386
# Likes : 0

View user profile

Back to top Go down

Re: Black Screen - does not boot

Post by Superdave on Thu Nov 14, 2013 11:31 pm

[You must be registered and logged in to see this link.] wrote:Hi!

I had no luck getting a disk with the same operating system. I have decided to just leave the laptop as is and not invest in it anymore. Thank you for your help and I am hoping to get a good deal on a laptop during Black Friday!!!
You're welcome. Good luck with your shopping.

Superdave
Captain
Captain

Status :
Online
Offline

Posts : 4202
Joined : 2010-02-01
Gender : Male
OS : Windows 8.1 and a dual-boot with XP Home SP3
Points : 83141
# Likes : 0

View user profile

Back to top Go down

Re: Black Screen - does not boot

Post by lachatnoir on Sat Dec 14, 2013 3:30 pm

Hi!

I didn't have any luck at Black Friday Crying My daughter did offer to let me use her laptop because she is not using it. There is a reason! It opens a dialog box every time you click on a program. The dialog box asks what program do you want to use... I am going to attempt to get the OTL program to do a scan, I knew I would need your help again  :sad: 

lachatnoir
Intermediate
Intermediate

Status :
Online
Offline

Posts : 99
Joined : 2009-06-28
Gender : Female
OS : Windows 7
Points : 28386
# Likes : 0

View user profile

Back to top Go down

Re: Black Screen - does not boot

Post by lachatnoir on Sat Dec 14, 2013 3:50 pm

I made the mistake of uninstalling Mozilla, so now I cannot get on the internet /: I have a repair disc from my desktop that is also Windows 7 - can that disc help this laptop?

I copied the log to a flash drive:
OTL logfile created on: 12/14/2013 7:39:53 AM - Run
OTLPE by OldTimer - Version 3.1.48.0 Folder = E:\PROGRAMS\OTLPE
64bit-Windows 7 Home Premium (Version = 6.1.7600) - Type = System
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 54.00% Memory free
4.00 Gb Paging File | 3.00 Gb Available in Paging File | 71.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 216.44 Gb Total Space | 43.81 Gb Free Space | 20.24% Space Free | Partition Type: NTFS
Drive D: | 16.14 Gb Total Space | 2.33 Gb Free Space | 14.43% Space Free | Partition Type: NTFS
Drive E: | 284.12 Mb Total Space | 0.00 Mb Free Space | 0.00% Space Free | Partition Type: CDFS
Drive F: | 931.51 Gb Total Space | 262.03 Gb Free Space | 28.13% Space Free | Partition Type: NTFS
Drive G: | 60.12 Mb Total Space | 3.80 Mb Free Space | 6.32% Space Free | Partition Type: FAT

Computer Name: XM | User Name: Xsy
Boot Mode: Normal | Scan Mode: All users | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days
Using ControlSet: ControlSet001

========== Win32 Services (SafeList) ==========

SRV:64bit: - [2010/09/07 07:11:59 | 000,040,384 | ---- | M] (AVAST Software) [On_Demand] -- C:\Program Files\Alwil Software\Avast5\AvastSvc.exe -- (avast! Web Scanner)
SRV:64bit: - [2010/09/07 07:11:59 | 000,040,384 | ---- | M] (AVAST Software) [On_Demand] -- C:\Program Files\Alwil Software\Avast5\AvastSvc.exe -- (avast! Mail Scanner)
SRV:64bit: - [2010/09/07 07:11:59 | 000,040,384 | ---- | M] (AVAST Software) [Auto] -- C:\Program Files\Alwil Software\Avast5\AvastSvc.exe -- (avast! Antivirus)
SRV:64bit: - [2010/06/18 15:26:18 | 000,103,992 | ---- | M] (Hewlett-Packard Company) [Auto] -- C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe -- (HP Wireless Assistant Service)
SRV:64bit: - [2010/04/19 17:55:18 | 000,315,392 | ---- | M] (Realtek Semiconductor Corp.) [Auto] -- C:\Program Files\Realtek\RtVOsd\RtVOsdService.exe -- (RtVOsdService)
SRV:64bit: - [2009/11/17 18:14:26 | 000,098,208 | ---- | M] (Andrea Electronics Corporation) [Auto] -- C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe -- (AERTFilters)
SRV - [2013/03/04 10:23:30 | 000,120,592 | ---- | M] (McAfee, Inc.) [Auto] -- C:\Program Files (x86)\McAfee\SiteAdvisor\mcsacore.exe -- (McAfee SiteAdvisor Service)
SRV - [2013/01/30 11:24:20 | 000,833,616 | ---- | M] (McAfee, Inc.) [Auto] -- C:\Windows\Temp\0164791387034653mcinst.exe -- (0164791387034653mcinstcleanup) McAfee Application Installer Cleanup (0164791387034653)
SRV - [2011/04/16 16:45:11 | 000,130,008 | R--- | M] (Symantec Corporation) [Auto] -- C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\ccSvcHst.exe -- (NIS)
SRV - [2010/10/14 17:27:38 | 000,092,216 | ---- | M] (Hewlett-Packard Company) [Auto] -- C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe -- (HPDrvMntSvc.exe)
SRV - [2010/06/29 18:00:08 | 000,027,192 | ---- | M] () [Auto] -- C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe -- (HPWMISVC)
SRV - [2010/06/01 14:31:28 | 002,804,568 | ---- | M] (Symantec Corporation) [Auto] -- C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe -- (NOBU)
SRV - [2010/05/21 00:28:36 | 000,140,272 | ---- | M] (CinemaNow, Inc.) [Auto] -- C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemaNowSvc.exe -- (CinemaNow Service)
SRV - [2010/04/03 15:01:24 | 000,246,520 | ---- | M] (WildTangent, Inc.) [On_Demand] -- C:\Program Files (x86)\HP Games\HP Game Console\GameConsoleService.exe -- (GameConsoleService)
SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2010/01/15 04:49:20 | 000,227,232 | ---- | M] (McAfee, Inc.) [On_Demand] -- C:\Program Files (x86)\McAfee Security Scan\2.0.181\McCHSvc.exe -- (McComponentHostService)
SRV - [2009/07/13 17:16:19 | 000,348,672 | ---- | M] (Microsoft Corporation) [On_Demand] -- winhttp.dll -- (WinHttpAutoProxySvc)
SRV - [2009/06/10 13:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)


========== Driver Services (SafeList) ==========

DRV - [2011/01/19 17:55:42 | 001,791,096 | ---- | M] (Symantec Corporation) [Kernel | On_Demand] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.0.0.128\Definitions\VirusDefs\20110213.003\EX64.SYS -- (NAVEX15)
DRV - [2011/01/19 17:55:42 | 000,132,656 | ---- | M] (Symantec Corporation) [Kernel | On_Demand] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2011/01/19 17:55:42 | 000,117,880 | ---- | M] (Symantec Corporation) [Kernel | On_Demand] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.0.0.128\Definitions\VirusDefs\20110213.003\ENG64.SYS -- (NAVENG)
DRV - [2010/12/15 13:33:44 | 000,475,696 | ---- | M] (Symantec Corporation) [Kernel | System] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys -- (eeCtrl)
DRV - [2010/11/23 03:34:08 | 000,953,904 | ---- | M] (Symantec Corporation) [Kernel | System] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.0.0.128\Definitions\BASHDefs\20110114.001\BHDrvx64.sys -- (BHDrvx64)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]


IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0



IE - HKU\S-1-5-21-1640703197-3449990695-2111621568-1000\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
IE - HKU\S-1-5-21-1640703197-3449990695-2111621568-1000\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
IE - HKU\S-1-5-21-1640703197-3449990695-2111621568-1000\Software\Microsoft\Internet Explorer\Main,Start Page Restore = [You must be registered and logged in to see this link.]
IE - HKU\S-1-5-21-1640703197-3449990695-2111621568-1000\..\URLSearchHook: {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
IE - HKU\S-1-5-21-1640703197-3449990695-2111621568-1000\..\URLSearchHook: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - C:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
IE - HKU\S-1-5-21-1640703197-3449990695-2111621568-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKU\S-1-5-21-1640703197-3449990695-2111621568-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

========== FireFox ==========

FF - prefs.js..browser.search.defaultengine: "Ask.com"
FF - prefs.js..browser.search.defaultenginename: "Ask.com"
FF - prefs.js..browser.search.defaulturl: "http://search.yahoo.com/search?ei=UTF-8&fr=ytff-&p="
FF - prefs.js..browser.search.order.1: "Ask.com"
FF - prefs.js..browser.search.param.yahoo-fr: "moz2-ytff-"
FF - prefs.js..browser.search.param.yahoo-fr-cjkt: "moz2-ytff-"
FF - prefs.js..browser.search.selectedEngine: "Ask.com"
FF - prefs.js..browser.search.useDBForOrder: true
FF - prefs.js..browser.startup.homepage: "http://www.ask.com/?l=dis&o=100000015&gct=hp"
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}:6.0.22
FF - prefs.js..extensions.enabledItems: {635abd67-4fe9-1b23-4f01-e679fa7484c1}:2.1.3.20100310105313
FF - prefs.js..extensions.enabledItems: {BBDA0591-3099-440a-AA10-41764D9DB4DB}:2.0
FF - prefs.js..extensions.enabledItems: {59c6f12b-f004-43e5-9997-08f2123119b6}:2.5.0.3
FF - prefs.js..extensions.enabledItems: [You must be registered and logged in to see this link.]:3.13.1.100013
FF - prefs.js..keyword.URL: "http://websearch.ask.com/redirect?client=ff&src=kw&tb=OVO&o=100000015&locale=en_US&apn_uid=94557d13-858e-498a-977b-611d8d6e1383&apn_ptnrs=BX&apn_sauid=BD8BC09C-0C52-4001-A960-F1D651997FBE&apn_dtid=YYYYYYYYUS&&q="


FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: File not found
FF - HKLM\Software\Wow6432Node\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll ()
FF - HKLM\Software\Wow6432Node\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\SysWOW64\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
FF - HKLM\Software\Wow6432Node\MozillaPlugins\@Apple.com/iTunes,version=:
FF - HKLM\Software\Wow6432Node\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\Wow6432Node\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\Wow6432Node\MozillaPlugins\@mcafee.com/SAFFPlugin: C:\Program Files (x86)\McAfee\SiteAdvisor\NPMcFFPlg32.dll (McAfee, Inc.)
FF - HKLM\Software\Wow6432Node\MozillaPlugins\@microsoft.com/GENUINE: File not found
FF - HKLM\Software\Wow6432Node\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: C:\Program Files (x86)\Microsoft Silverlight\4.0.50401.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\Wow6432Node\MozillaPlugins\@microsoft.com/WLPG,version=14.0.8117.0416: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\Wow6432Node\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.22.3\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\Wow6432Node\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.22.3\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\@Skype Limited.com/Facebook Video Calling Plugin: C:\Users\Xsy\AppData\Local\Facebook\Video\Skype\npFacebookVideoCalling.dll (Skype Limited)
FF - HKCU\Software\MozillaPlugins\@yahoo.com/BrowserPlus,version=2.9.8: C:\Users\Xsy\AppData\Local\Yahoo!\BrowserPlus\2.9.8\Plugins\npybrowserplus_2.9.8.dll (Yahoo! Inc.)

FF - HKEY_LOCAL_MACHINE\software\wow6432node\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.0.0.128\IPSFFPlgn\ [2011/01/23 12:13:23 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\wow6432node\mozilla\Firefox\Extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.0.0.128\coFFPlgn_2011_7_13_2 [2013/12/14 07:22:24 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\wow6432node\mozilla\Firefox\Extensions\\{4ED1F68A-5463-4931-9384-8FFF5ED91D92}: C:\Program Files (x86)\McAfee\SiteAdvisor [2013/12/14 07:24:03 | 000,000,000 | ---D | M]

[2010/10/27 19:28:12 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Xsy\AppData\Roaming\Mozilla\Extensions
[2013/12/10 17:43:59 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Xsy\AppData\Roaming\Mozilla\Firefox\Profiles\dhcbohzb.default\extensions
[2010/12/27 14:23:45 | 000,000,000 | ---D | M] (ooVoo Toolbar) -- C:\Users\Xsy\AppData\Roaming\Mozilla\Firefox\Profiles\dhcbohzb.default\extensions\{59c6f12b-f004-43e5-9997-08f2123119b6}
[2010/12/10 12:48:31 | 000,000,000 | ---D | M] (Yahoo! Toolbar) -- C:\Users\Xsy\AppData\Roaming\Mozilla\Firefox\Profiles\dhcbohzb.default\extensions\{635abd67-4fe9-1b23-4f01-e679fa7484c1}
[2011/08/02 01:36:55 | 000,000,000 | ---D | M] (MediaBar) -- C:\Users\Xsy\AppData\Roaming\Mozilla\Firefox\Profiles\dhcbohzb.default\extensions\{c2d64ff7-0ab8-4263-89c9-ea3b0f8f050c}
[2010/12/27 14:26:21 | 000,000,000 | ---D | M] (Adblock Plus) -- C:\Users\Xsy\AppData\Roaming\Mozilla\Firefox\Profiles\dhcbohzb.default\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
[2011/09/18 04:04:30 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Xsy\AppData\Roaming\Mozilla\Firefox\Profiles\dhcbohzb.default\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}-trash
[2011/12/11 23:15:08 | 000,000,000 | ---D | M] (ShopToWin18) -- C:\Users\Xsy\AppData\Roaming\Mozilla\Firefox\Profiles\dhcbohzb.default\extensions\{fb320179-bf62-4606-9d75-5e82785ed1bf}
[2013/12/10 17:47:34 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Xsy\AppData\Roaming\Mozilla\Firefox\Profiles\dhcbohzb.default\extensions\plugin@yontoo.com
[2011/09/18 04:04:28 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Xsy\AppData\Roaming\Mozilla\Firefox\Profiles\dhcbohzb.default\extensions\staged-xpis
[2013/02/18 23:56:11 | 000,000,000 | ---D | M] ("ooVoo toolbar, powered by Ask.com") -- C:\Users\Xsy\AppData\Roaming\Mozilla\Firefox\Profiles\dhcbohzb.default\extensions\toolbar@ask.com
[2013/12/10 17:43:36 | 000,002,580 | ---- | M] () -- C:\Users\Xsy\AppData\Roaming\Mozilla\Firefox\Profiles\dhcbohzb.default\searchplugins\askcom.xml
[2010/12/27 14:23:11 | 000,001,919 | ---- | M] () -- C:\Users\Xsy\AppData\Roaming\Mozilla\Firefox\Profiles\dhcbohzb.default\searchplugins\bing-zugo.xml
[2013/12/10 17:48:22 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions
[2010/11/11 18:11:11 | 000,000,000 | ---D | M] (Skype extension) -- C:\Program Files (x86)\Mozilla Firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}
[2010/11/12 16:14:46 | 000,000,000 | ---D | M] (Java Console) -- C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
[2011/01/23 12:13:23 | 000,000,000 | ---D | M] (Norton IPS) -- C:\PROGRAMDATA\NORTON\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.0.0.128\IPSFFPLGN
[2010/09/15 04:50:38 | 000,472,808 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files (x86)\mozilla firefox\plugins\npdeployJava1.dll
[2010/12/27 14:26:41 | 000,002,024 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\McSiteAdvisor.xml

O1 HOSTS File: ([2009/06/10 13:00:26 | 000,000,824 | ---- | M]) - C:\Windows\System32\drivers\etc\hosts
O2:64bit: - BHO: (McAfee SiteAdvisor BHO) - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - C:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll (McAfee, Inc.)
O2 - BHO: (ooVoo Toolbar) - {59c6f12b-f004-43e5-9997-08f2123119b6} - C:\Program Files (x86)\oovootoolbar\oovootoolbarX.dll ()
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O2 - BHO: (Symantec NCO BHO) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\coieplg.dll (Symantec Corporation)
O2 - BHO: (Symantec Intrusion Prevention) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\ips\ipsbho.dll (Symantec Corporation)
O2 - BHO: (Skype Plug-In) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O2 - BHO: (McAfee SiteAdvisor BHO) - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - C:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O2 - BHO: (MediaBar) - {c2d64ff7-0ab8-4263-89c9-ea3b0f8f050c} - C:\Program Files (x86)\BearShare Applications\MediaBar\Datamngr\ToolBar\bsdtxmltbpi.dll ()
O2 - BHO: (cellphonespy Toolbar) - {cbc7be8d-196f-415e-aae1-5ed6cfaca568} - C:\Program Files (x86)\cellphonespy\tbcel0.dll (Conduit Ltd.)
O2 - BHO: (ooVoo toolbar, powered by Ask.com) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
O3:64bit: - HKLM\..\Toolbar: (McAfee SiteAdvisor Toolbar) - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - C:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll (McAfee, Inc.)
O3 - HKLM\..\Toolbar: (McAfee SiteAdvisor Toolbar) - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - C:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O3 - HKLM\..\Toolbar: (ooVoo Toolbar) - {59c6f12b-f004-43e5-9997-08f2123119b6} - C:\Program Files (x86)\oovootoolbar\oovootoolbarX.dll ()
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\coieplg.dll (Symantec Corporation)
O3 - HKLM\..\Toolbar: (MediaBar) - {c2d64ff7-0ab8-4263-89c9-ea3b0f8f050c} - C:\Program Files (x86)\BearShare Applications\MediaBar\Datamngr\ToolBar\bsdtxmltbpi.dll ()
O3 - HKLM\..\Toolbar: (cellphonespy Toolbar) - {cbc7be8d-196f-415e-aae1-5ed6cfaca568} - C:\Program Files (x86)\cellphonespy\tbcel0.dll (Conduit Ltd.)
O3 - HKLM\..\Toolbar: (ooVoo toolbar, powered by Ask.com) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
O3 - HKU\S-1-5-21-1640703197-3449990695-2111621568-1000\..\Toolbar\WebBrowser: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\coieplg.dll (Symantec Corporation)
O3 - HKU\S-1-5-21-1640703197-3449990695-2111621568-1000\..\Toolbar\WebBrowser: (cellphonespy Toolbar) - {CBC7BE8D-196F-415E-AAE1-5ED6CFACA568} - C:\Program Files (x86)\cellphonespy\tbcel0.dll (Conduit Ltd.)
O3 - HKU\S-1-5-21-1640703197-3449990695-2111621568-1000\..\Toolbar\WebBrowser: (ooVoo toolbar, powered by Ask.com) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
O4:64bit: - HKLM..\Run: [HotKeysCmds] File not found
O4:64bit: - HKLM..\Run: [HPWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\DelayedAppStarter.exe ()
O4:64bit: - HKLM..\Run: [IgfxTray] File not found
O4:64bit: - HKLM..\Run: [Persistence] File not found
O4:64bit: - HKLM..\Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe (Realtek Semiconductor)
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [ApnUpdater] C:\Program Files (x86)\Ask.com\Updater\Updater.exe (Ask)
O4 - HKLM..\Run: [APSDaemon] C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)
O4 - HKLM..\Run: [avast5] C:\Program Files\Alwil Software\Avast5\avastUI.exe (AVAST Software)
O4 - HKLM..\Run: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe (Hewlett-Packard Company)
O4 - HKLM..\Run: [iCall Internet Phone] C:\iCall\iCall.exe ()
O4 - HKLM..\Run: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe (Symantec Corporation)
O4 - HKU\S-1-5-19..\Run: [Sidebar] C:\Program Files (x86)\Windows Sidebar\Sidebar.exe (Microsoft Corporation)
O4 - HKU\S-1-5-20..\Run: [Sidebar] C:\Program Files (x86)\Windows Sidebar\Sidebar.exe (Microsoft Corporation)
O4 - HKU\S-1-5-21-1640703197-3449990695-2111621568-1000..\Run: [Facebook Update] C:\Users\Xsy\AppData\Local\Facebook\Update\FacebookUpdate.exe (Facebook Inc.)
O4 - HKU\S-1-5-21-1640703197-3449990695-2111621568-1000..\Run: [GameXN] C:\ProgramData\GameXN\GameXNGO.exe (EasyBits Software AS)
O4 - HKU\S-1-5-21-1640703197-3449990695-2111621568-1000..\Run: [GameXN (news)] C:\ProgramData\GameXN\GameXNGO.exe (EasyBits Software AS)
O4 - HKU\S-1-5-21-1640703197-3449990695-2111621568-1000..\Run: [GameXN (update)] C:\ProgramData\GameXN\GameXNGO.exe (EasyBits Software AS)
O4 - HKU\S-1-5-21-1640703197-3449990695-2111621568-1000..\Run: [HPAdvisorDock] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\Dock\HPAdvisorDock.exe ()
O4 - HKU\S-1-5-21-1640703197-3449990695-2111621568-1000..\Run: [Logitech Vid] C:\Program Files (x86)\Logitech\Vid HD\Vid.exe (Logitech Inc.)
O4 - HKU\S-1-5-21-1640703197-3449990695-2111621568-1000..\Run: [ooVoo.exe] C:\Program Files (x86)\ooVoo\oovoo.exe (ooVoo LLC)
O4 - HKU\S-1-5-19..\RunOnce: [mctadmin] File not found
O4 - HKU\S-1-5-20..\RunOnce: [mctadmin] File not found
O4 - Startup: C:\Users\Sonia\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Adobe Gamma.lnk = File not found
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O9 - Extra Button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra 'Tools' menuitem : Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O10:64bit: - NameSpace_Catalog5\Catalog_Entries\000000000001 [] - mswsock.dll (Microsoft Corporation)
O10:64bit: - NameSpace_Catalog5\Catalog_Entries\000000000002 [] - mswsock.dll (Microsoft Corporation)
O10:64bit: - NameSpace_Catalog5\Catalog_Entries\000000000009 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O10:64bit: - Protocol_Catalog9\Catalog_Entries\000000000001 - File not found
O10:64bit: - Protocol_Catalog9\Catalog_Entries\000000000002 - File not found
O10:64bit: - Protocol_Catalog9\Catalog_Entries\000000000003 - File not found
O10:64bit: - Protocol_Catalog9\Catalog_Entries\000000000004 - File not found
O10:64bit: - Protocol_Catalog9\Catalog_Entries\000000000005 - File not found
O10:64bit: - Protocol_Catalog9\Catalog_Entries\000000000006 - File not found
O10:64bit: - Protocol_Catalog9\Catalog_Entries\000000000007 - File not found
O10:64bit: - Protocol_Catalog9\Catalog_Entries\000000000008 - File not found
O10:64bit: - Protocol_Catalog9\Catalog_Entries\000000000009 - File not found
O10:64bit: - Protocol_Catalog9\Catalog_Entries\000000000010 - File not found
O10 - NameSpace_Catalog5\Catalog_Entries\000000000001 [] - mswsock.dll (Microsoft Corporation)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000002 [] - mswsock.dll (Microsoft Corporation)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000009 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - Protocol_Catalog9\Catalog_Entries\000000000001 - File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000002 - File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000003 - File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000004 - File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000005 - File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000006 - File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000007 - File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000008 - File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000009 - File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000010 - File not found
O13:64bit: - gopher Prefix: missing
O13 - gopher Prefix: missing
O16:64bit: - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} [You must be registered and logged in to see this link.] (Java Plug-in 1.6.0_20)
O16:64bit: - DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} [You must be registered and logged in to see this link.] (Java Plug-in 1.6.0_20)
O16:64bit: - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} [You must be registered and logged in to see this link.] (Java Plug-in 1.6.0_20)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} [You must be registered and logged in to see this link.] (Java Plug-in 1.6.0_22)
O16 - DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} [You must be registered and logged in to see this link.] (Java Plug-in 1.6.0_22)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} [You must be registered and logged in to see this link.] (Java Plug-in 1.6.0_22)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.254
O18:64bit: - Protocol\Handler\dssrequest {5513F07E-936B-4E52-9B00-067394E91CC5} - C:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll (McAfee, Inc.)
O18:64bit: - Protocol\Handler\livecall {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\msnim {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\sacore {5513F07E-936B-4E52-9B00-067394E91CC5} - C:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll (McAfee, Inc.)
O18:64bit: - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\wlmailhtml {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - Reg Error: Key error. File not found
O18 - Protocol\Handler\dssrequest {5513F07E-936B-4E52-9B00-067394E91CC5} - C:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O18 - Protocol\Handler\sacore {5513F07E-936B-4E52-9B00-067394E91CC5} - C:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O18:64bit: - Protocol\Filter\application/octet-stream {1E66F26B-79EE-11D2-8710-00C04F79ED0D} - mscoree.dll (Microsoft Corporation)
O18:64bit: - Protocol\Filter\application/x-complus {1E66F26B-79EE-11D2-8710-00C04F79ED0D} - mscoree.dll (Microsoft Corporation)
O18:64bit: - Protocol\Filter\application/x-msdownload {1E66F26B-79EE-11D2-8710-00C04F79ED0D} - mscoree.dll (Microsoft Corporation)
O18 - Protocol\Filter\application/octet-stream {1E66F26B-79EE-11D2-8710-00C04F79ED0D} - mscoree.dll (Microsoft Corporation)
O18 - Protocol\Filter\application/x-complus {1E66F26B-79EE-11D2-8710-00C04F79ED0D} - mscoree.dll (Microsoft Corporation)
O18 - Protocol\Filter\application/x-msdownload {1E66F26B-79EE-11D2-8710-00C04F79ED0D} - mscoree.dll (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - SystemPropertiesPerformance.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20 - HKLM Winlogon: Shell - (explorer.exe) - explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (userinit.exe) - userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - SystemPropertiesPerformance.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20:64bit: - Winlogon\Notify\igfxcui: DllName - Reg Error: Key error. - File not found
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O29:64bit: - HKLM SecurityProviders - (credssp.dll) - credssp.dll (Microsoft Corporation)
O29 - HKLM SecurityProviders - (credssp.dll) - credssp.dll (Microsoft Corporation)
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2006/03/24 03:06:41 | 000,000,053 | R--- | M] () - E:\AUTORUN.INF -- [ CDFS ]
O32 - AutoRun File - [2010/05/07 01:01:54 | 000,000,162 | ---- | M] () - F:\Autorun.inf -- [ NTFS ]
O33 - MountPoints2\{4c5cd554-e269-11df-84e1-806e6f6e6963}\Shell - "" = AutoRun
O33 - MountPoints2\{4c5cd554-e269-11df-84e1-806e6f6e6963}\Shell\AutoRun\command - "" = E:\reatogoMenu.exe -- [2005/07/16 13:36:50 | 000,240,128 | R--- | M] ()
O33 - MountPoints2\{674e5688-06e5-11e2-a6a6-60eb69364fc0}\Shell - "" = AutoRun
O33 - MountPoints2\{674e5688-06e5-11e2-a6a6-60eb69364fc0}\Shell\AutoRun\command - "" = F:\setup.exe -- [2009/01/16 01:14:08 | 000,156,312 | ---- | M] (Seagate Technology LLC)
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
64bit: O35 - HKLM\..comfile [open] -- "%1" %* File not found
64bit: O35 - HKLM\..exefile [open] -- "%1" %* File not found
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37:64bit: - HKU\S-1-5-21-1640703197-3449990695-2111621568-1000\...exe [@ = 6Gh] -- "C:\Users\Xsy\AppData\Local\fdv.exe" -a "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKU\S-1-5-21-1640703197-3449990695-2111621568-1000\...exe [@ = 6Gh] -- "C:\Users\Xsy\AppData\Local\fdv.exe" -a "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2013/12/10 17:47:47 | 000,000,000 | ---D | C] -- C:\Windows\system64
[2 C:\Program Files (x86)\*.tmp files -> C:\Program Files (x86)\*.tmp -> ]
[1 C:\Windows\SysWow64\*.tmp files -> C:\Windows\SysWow64\*.tmp -> ]
[1 C:\Windows\System32\*.tmp files -> C:\Windows\System32\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2013/12/14 07:26:20 | 000,000,892 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2013/12/14 07:23:03 | 000,000,888 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2013/12/14 07:21:54 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2013/12/14 07:21:12 | 1556,287,488 | -HS- | M] () -- C:\hiberfil.sys
[2013/12/13 15:52:00 | 000,000,920 | ---- | M] () -- C:\Windows\tasks\FacebookUpdateTaskUserS-1-5-21-1640703197-3449990695-2111621568-1000UA.job
[2013/12/13 15:47:52 | 000,000,898 | ---- | M] () -- C:\Windows\tasks\FacebookUpdateTaskUserS-1-5-21-1640703197-3449990695-2111621568-1000Core.job
[2013/12/09 17:25:13 | 000,002,183 | ---- | M] () -- C:\Users\Public\Desktop\Google Chrome.lnk
[2 C:\Program Files (x86)\*.tmp files -> C:\Program Files (x86)\*.tmp -> ]
[1 C:\Windows\SysWow64\*.tmp files -> C:\Windows\SysWow64\*.tmp -> ]
[1 C:\Windows\System32\*.tmp files -> C:\Windows\System32\*.tmp -> ]

========== Files Created - No Company Name ==========

[2011/12/15 10:24:39 | 000,008,382 | -HS- | C] () -- C:\Users\Xsy\AppData\Local\081243v1x487u460c587d8mor7x3
[2011/12/15 10:24:39 | 000,008,382 | -HS- | C] () -- C:\ProgramData\081243v1x487u460c587d8mor7x3
[2010/11/11 18:12:19 | 000,000,056 | -H-- | C] () -- C:\ProgramData\ezsidmv.dat
[2010/11/10 02:45:32 | 000,102,744 | ---- | C] () -- C:\Windows\SysWow64\LogiDPPApp.exe
[2010/11/10 02:45:30 | 010,871,128 | ---- | C] () -- C:\Windows\SysWow64\LogiDPP.dll
[2010/11/10 02:45:20 | 000,316,248 | ---- | C] () -- C:\Windows\SysWow64\DevManagerCore.dll
[2010/08/17 00:34:06 | 000,451,072 | ---- | C] () -- C:\Windows\SysWow64\ISSRemoveSP.exe
[2010/08/17 00:30:03 | 000,208,896 | ---- | C] () -- C:\Windows\SysWow64\iglhsip32.dll
[2010/08/17 00:30:03 | 000,143,360 | ---- | C] () -- C:\Windows\SysWow64\iglhcp32.dll
[2010/08/17 00:30:02 | 000,982,240 | ---- | C] () -- C:\Windows\SysWow64\igkrng500.bin
[2010/08/17 00:30:02 | 000,439,308 | ---- | C] () -- C:\Windows\SysWow64\igcompkrng500.bin
[2010/08/17 00:30:02 | 000,092,356 | ---- | C] () -- C:\Windows\SysWow64\igfcg500m.bin
[2010/08/17 00:29:42 | 000,000,282 | ---- | C] () -- C:\Windows\SysWow64\RStoneLog2.ini
[2010/08/17 00:29:42 | 000,000,223 | ---- | C] () -- C:\Windows\SysWow64\RStoneLog.ini
[2010/07/10 21:06:40 | 000,000,188 | ---- | C] () -- C:\Windows\SysWow64\HPWA.ini
[2010/07/10 20:02:49 | 000,000,186 | ---- | C] () -- C:\Windows\SysWow64\HP Documentation.ini
[2010/02/09 17:58:12 | 000,012,800 | ---- | C] () -- C:\Windows\LPRES.DLL
[2009/07/13 21:38:36 | 000,067,584 | --S- | C] () -- C:\Windows\bootstat.dat
[2009/07/13 18:35:51 | 000,000,741 | ---- | C] () -- C:\Windows\SysWow64\NOISE.DAT
[2009/07/13 18:34:42 | 000,215,943 | ---- | C] () -- C:\Windows\SysWow64\dssec.dat
[2009/07/13 16:10:29 | 000,043,131 | ---- | C] () -- C:\Windows\mib.bin
[2009/07/13 15:42:10 | 000,064,000 | ---- | C] () -- C:\Windows\SysWow64\BWContextHandler.dll
[2009/07/13 13:59:36 | 001,498,564 | ---- | C] () -- C:\Windows\SysWow64\igkrng400.bin
[2009/07/13 13:59:36 | 000,139,824 | ---- | C] () -- C:\Windows\SysWow64\igfcg500.bin
[2009/07/13 13:03:59 | 000,364,544 | ---- | C] () -- C:\Windows\SysWow64\msjetoledb40.dll
[2009/06/10 13:26:10 | 000,673,088 | ---- | C] () -- C:\Windows\SysWow64\mlang.dat

========== LOP Check ==========

[2011/12/11 23:17:35 | 000,000,000 | ---D | M] -- C:\Users\Xsy\AppData\Roaming\FrostWire
[2011/12/19 19:27:30 | 000,000,000 | ---D | M] -- C:\Users\Xsy\AppData\Roaming\go
[2011/02/17 00:31:24 | 000,000,000 | ---D | M] -- C:\Users\Xsy\AppData\Roaming\Leadertech
[2011/08/02 01:35:17 | 000,000,000 | ---D | M] -- C:\Users\Xsy\AppData\Roaming\MusicNet
[2011/09/18 04:03:15 | 000,000,000 | ---D | M] -- C:\Users\Xsy\AppData\Roaming\ooVoo Details
[2011/01/23 10:56:01 | 000,000,000 | ---D | M] -- C:\Users\Xsy\AppData\Roaming\Tific
[2011/11/09 08:56:12 | 000,000,000 | ---D | M] -- C:\Users\Xsy\AppData\Roaming\UpdateTemp1651132819
[2010/12/16 12:35:49 | 000,000,000 | ---D | M] -- C:\Users\Xsy\AppData\Roaming\WildTangent
[2010/10/27 19:31:41 | 000,000,000 | ---D | M] -- C:\ProgramData\Alwil Software
[2009/07/13 21:08:56 | 000,000,000 | -HSD | M] -- C:\ProgramData\Application Data
[2011/08/02 01:27:51 | 000,000,000 | ---D | M] -- C:\ProgramData\BearShare
[2012/05/06 19:53:04 | 000,000,000 | ---D | M] -- C:\ProgramData\CinemaNow
[2009/07/13 21:08:56 | 000,000,000 | -HSD | M] -- C:\ProgramData\Desktop
[2009/07/13 21:08:56 | 000,000,000 | -HSD | M] -- C:\ProgramData\Documents
[2011/08/31 21:43:29 | 000,000,000 | ---D | M] -- C:\ProgramData\Easybits GO
[2009/07/13 21:08:56 | 000,000,000 | -HSD | M] -- C:\ProgramData\Favorites
[2011/12/19 19:27:30 | 000,000,000 | ---D | M] -- C:\ProgramData\GameXN
[2010/12/15 08:56:16 | 000,000,000 | ---D | M] -- C:\ProgramData\Recovery
[2009/07/13 21:08:56 | 000,000,000 | -HSD | M] -- C:\ProgramData\Start Menu
[2013/12/10 17:47:25 | 000,000,000 | ---D | M] -- C:\ProgramData\Tarma Installer
[2010/08/17 00:45:12 | 000,000,000 | ---D | M] -- C:\ProgramData\Temp
[2009/07/13 21:08:56 | 000,000,000 | -HSD | M] -- C:\ProgramData\Templates
[2010/08/17 00:45:03 | 000,000,000 | ---D | M] -- C:\ProgramData\Uninstall
[2010/12/16 12:37:17 | 000,000,000 | ---D | M] -- C:\ProgramData\WildTangent
[2010/12/23 15:19:30 | 000,000,000 | ---D | M] -- C:\ProgramData\{23D58E70-3B83-4B83-A227-68770F84F5EC}
[2011/08/02 01:37:05 | 000,000,000 | -H-D | M] -- C:\ProgramData\{309C802B-A076-4563-B164-B62C0C145153}
[2010/10/27 20:00:10 | 000,000,000 | ---D | M] -- C:\ProgramData\{93E26451-CD9A-43A5-A2FA-C42392EA4001}
[2010/07/10 20:53:17 | 000,000,000 | ---D | M] -- C:\ProgramData\{B3E4AC03-E4D6-4B87-BD2D-22E100E3AE90}
[2013/12/13 15:47:52 | 000,000,898 | ---- | M] () -- C:\Windows\Tasks\FacebookUpdateTaskUserS-1-5-21-1640703197-3449990695-2111621568-1000Core.job
[2013/12/13 15:52:00 | 000,000,920 | ---- | M] () -- C:\Windows\Tasks\FacebookUpdateTaskUserS-1-5-21-1640703197-3449990695-2111621568-1000UA.job
[2011/12/11 23:07:54 | 000,032,588 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT

========== Purity Check ==========


< End of report >

lachatnoir
Intermediate
Intermediate

Status :
Online
Offline

Posts : 99
Joined : 2009-06-28
Gender : Female
OS : Windows 7
Points : 28386
# Likes : 0

View user profile

Back to top Go down

Re: Black Screen - does not boot

Post by Superdave on Sat Dec 14, 2013 6:52 pm

Don't bother with OTL just yet. Try this instead.
Also run the usual scans such as MBAM, AdwCleaner and Junkware Removal tool.


Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.
Save Rkill to your desktop.

There are 3 different versions. If one of them won't run then download and try to run the other one.

Vista and Win7 users need to right click Rkill and choose Run as Administrator


You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]

Once you've gotten one of them to run then try to immediately run the following.

Now download and Run exeHelper.

Please download [You must be registered and logged in to see this link.] to your desktop.Double-click on exeHelper.com to run the fix. A black window should pop up, press any key to close once the fix is completed. A log file named log.txt will be created in the directory where you ran exeHelper.com Attach the log.txt file to your next message.

Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).

Superdave
Captain
Captain

Status :
Online
Offline

Posts : 4202
Joined : 2010-02-01
Gender : Male
OS : Windows 8.1 and a dual-boot with XP Home SP3
Points : 83141
# Likes : 0

View user profile

Back to top Go down

Re: Black Screen - does not boot

Post by lachatnoir on Sat Dec 14, 2013 10:16 pm

Here is the log from Raktor:
exeHelper by Raktor
Build 20100414
Run at 13:28:11 on 12/14/13
Now searching...
Checking for numerical processes...
Checking for sysguard processes...
Checking for bad processes...
Checking for bad files...
Checking for bad registry entries...
Resetting filetype association for .exe
Resetting filetype association for .com
Resetting userinit and shell values...
Resetting policies...
--Finished--

lachatnoir
Intermediate
Intermediate

Status :
Online
Offline

Posts : 99
Joined : 2009-06-28
Gender : Female
OS : Windows 7
Points : 28386
# Likes : 0

View user profile

Back to top Go down

Re: Black Screen - does not boot

Post by Superdave on Sun Dec 15, 2013 1:45 am

Any change?

Superdave
Captain
Captain

Status :
Online
Offline

Posts : 4202
Joined : 2010-02-01
Gender : Male
OS : Windows 8.1 and a dual-boot with XP Home SP3
Points : 83141
# Likes : 0

View user profile

Back to top Go down

Re: Black Screen - does not boot

Post by lachatnoir on Mon Dec 16, 2013 5:56 pm

Yes, I was able to get on the internet. It is still running slow. Malwarebytes took off quite a few things. Is there anything else I should do?

lachatnoir
Intermediate
Intermediate

Status :
Online
Offline

Posts : 99
Joined : 2009-06-28
Gender : Female
OS : Windows 7
Points : 28386
# Likes : 0

View user profile

Back to top Go down

Re: Black Screen - does not boot

Post by Superdave on Mon Dec 16, 2013 7:57 pm

[You must be registered and logged in to see this link.] wrote:Yes, I was able to get on the internet. It is still running slow. Malwarebytes took off quite a few things. Is there anything else I should do?
Please start a new thread and post the logs from MBAM, AdwCleaner and Junkware Removal.

Superdave
Captain
Captain

Status :
Online
Offline

Posts : 4202
Joined : 2010-02-01
Gender : Male
OS : Windows 8.1 and a dual-boot with XP Home SP3
Points : 83141
# Likes : 0

View user profile

Back to top Go down

Re: Black Screen - does not boot

Post by lachatnoir on Mon Dec 16, 2013 11:46 pm

OK, thank you so much for your help!!!!

lachatnoir
Intermediate
Intermediate

Status :
Online
Offline

Posts : 99
Joined : 2009-06-28
Gender : Female
OS : Windows 7
Points : 28386
# Likes : 0

View user profile

Back to top Go down

Re: Black Screen - does not boot

Post by Superdave on Tue Dec 17, 2013 1:11 am

You're welcome. I will lock this thread. If you need it re-opened, please send me a pm.

Superdave
Captain
Captain

Status :
Online
Offline

Posts : 4202
Joined : 2010-02-01
Gender : Male
OS : Windows 8.1 and a dual-boot with XP Home SP3
Points : 83141
# Likes : 0

View user profile

Back to top Go down

View previous topic View next topic Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum