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Computer Seems Glitchy

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Computer Seems Glitchy

Post by Xeciaris on Sun Mar 17, 2013 11:00 pm

Hi, can you please take a look over my computer. It seem glitchy and slower to react to some actions; program takes longer to start up, programs freeze up, etc.

AdwCleaner
# AdwCleaner v2.115 - Logfile created 03/17/2013 at 14:37:25
# Updated 17/03/2013 by Xplode
# Operating system : Windows 8 (64 bits)
# User : Apheera - SIMRAN
# Boot Mode : Normal
# Running from : C:\Users\Apheera\Desktop\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

Folder Deleted : C:\ProgramData\Ask
Folder Deleted : C:\Users\Apheera\AppData\LocalLow\boost_interprocess

***** [Registry] *****

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{7D86A08B-0A8F-4BE0-B693-F05E6947E780}

***** [Internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16519

[OK] Registry is clean.

-\\ Mozilla Firefox v19.0.2 (en-US)

File : C:\Users\Apheera\AppData\Roaming\Mozilla\Firefox\Profiles\v2htfukt.default\prefs.js

[OK] File is clean.

-\\ Google Chrome v26.0.1386.0

File : C:\Users\Apheera\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [1093 octets] - [17/03/2013 14:37:25]

########## EOF - C:\AdwCleaner[S1].txt - [1153 octets] ##########



MaleWareBytes
Malwarebytes Anti-Malware (Trial) 1.70.0.1100
[You must be registered and logged in to see this link.]

Database version: v2013.03.17.13

Windows 8 x64 NTFS
Internet Explorer 10.0.9200.16519
Apheera :: SIMRAN [administrator]

Protection: Enabled

3/17/2013 2:48:01 PM
mbam-log-2013-03-17 (14-48-01).txt

Scan type: Full scan (C:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 376631
Time elapsed: 44 minute(s), 47 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)


CheckUP

Results of screen317's Security Check version 0.99.61
x64 (UAC is enabled)
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Kaspersky Internet Security
Windows Defender
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.70.0.1100
Java 7 Update 11
Java version out of Date!
Adobe Flash Player 11.6.602.180
Adobe Reader XI
Mozilla Firefox (19.0.2)
Google Chrome 26.0.1386.0
````````Process Check: objlist.exe by Laurent````````
Malwarebytes Anti-Malware mbamservice.exe
Malwarebytes Anti-Malware mbamgui.exe
Malwarebytes' Anti-Malware mbamscheduler.exe
Kaspersky Lab Kaspersky Internet Security 2013 avp.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: %
````````````````````End of Log``````````````````````

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Re: Computer Seems Glitchy

Post by Superdave on Mon Mar 18, 2013 1:04 am

Hello and welcome to GeekPolice.Net My name is Dave. I will be helping you out with your particular problem on your computer.

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
*****************************************************************
Windows 8 has it's own Anti-virus program called Windows Defender. You also have Kaspersky Internet Security on your computer. You should disable Windows Defender because they may conflict. This could be what's happening with your computer now.

Update Your Java (JRE)

Old versions of Java have vulnerabilities that malware can use to infect your system.


First [You must be registered and logged in to see this link.]

If there are any other version(s) installed then update now.

Get the new version (if needed)

If your version is out of date install the newest version of the [You must be registered and logged in to see this link.].

Note: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Be sure to close ALL open web browsers before starting the installation.

Remove any old versions

1. Download [You must be registered and logged in to see this link.] and unzip the file to your Desktop.
2. Open JavaRA.exe and choose Remove Older Versions
3. Once complete exit JavaRA.

Additional Note: [You must be registered and logged in to see this link.] adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and reboot your computer.
***********************************************
Download Combofix from any of the links below, and save it to your DESKTOP.
If your version of Windows defaults to you download folder you will need to copy it to your desktop.

[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]

To prevent your anti-virus application interfering with ComboFix we need to disable it. See [You must be registered and logged in to see this link.] for a tutorial regarding how to do so if you are unsure.

  • Close any open windows and double click ComboFix.exe to run it.

    You will see the following image:



Click I Agree to start the program.

ComboFix will then extract the necessary files and you will see this:



As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. This will not occur in Windows Vista and 7

It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

If you did not have it installed, you will see the prompt below. Choose YES.



Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).

Leave your computer alone while ComboFix is running. ComboFix will restart your computer if malware is found; allow it to do so.

Note: Please Do NOT mouseclick combofix's window while its running because it may cause it to stall.

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Re: Computer Seems Glitchy

Post by Xeciaris on Wed Mar 20, 2013 4:44 pm

I updated my java, I think. But the ComboFix doens't support Windows 8.

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Re: Computer Seems Glitchy

Post by Superdave on Wed Mar 20, 2013 11:32 pm


  • Download [You must be registered and logged in to see this link.] on the desktop
  • Close all the running programs
  • Windows Vista/7 users: right click on RogueKiller.exe, click Run as Administrator
  • Otherwise just double-click on RogueKiller.exe
  • Pre-scan will start. Let it finish.
  • Click on SCAN button.
  • A report (RKreport.txt) should open. Post its content in your next reply. (RKreport could also be found on your desktop)
  • If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again

***********************************************
Please download [You must be registered and logged in to see this link.] and Save it to your desktop.

  • Double click it to start the tool.Vista and Windows7 run as administrator.
  • Click Scan.
  • Eventually, a Notepad file containing the report will open, also found at C:\Rooter.txt. Post that log in your next reply.

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Re: Computer Seems Glitchy

Post by Xeciaris on Thu Mar 21, 2013 2:53 am

Both don't work either. Roguekiller is incompatible with window 8 and rooter doesn't seem to start up no matter how many times I run it.

Should I just reformat my computer?

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Re: Computer Seems Glitchy

Post by Superdave on Thu Mar 21, 2013 10:41 pm

[You must be registered and logged in to see this link.] wrote:Both don't work either. Roguekiller is incompatible with window 8 and rooter doesn't seem to start up no matter how many times I run it.

Should I just reformat my computer?
At this point perhaps you should save your important data and do a reformat if you have your OS disks. If Windows 8 came pre-installed, you will need to run the Recovery Console.

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