Virus in my Yahoo email account

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Virus in my Yahoo email account

Post by jlnutter on 17th March 2013, 2:20 am

I am getting emails telling me that I am sending strange emails out to friends that I know I am not the one sending. Sometimes I get "delivery failure" emails as well. I suppose I have a virus but I'm almost computer illiterate to be honest. I'm learning though. Please help!


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Re: Virus in my Yahoo email account

Post by Superdave on 17th March 2013, 5:33 pm

Hello and welcome to GeekPolice.Net My name is Dave. I will be helping you out with your particular problem on your computer.

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
Your Yahoo account has been hacked. You will need to change your password. Please make sure that it is a strong password.


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