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factory restore for acer aspire 5741G. no disc.

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factory restore for acer aspire 5741G. no disc.

Post by richardkara1 on Wed Feb 27, 2013 9:17 am

hi. brother inlaw has given me his laptop to try and fix. the problem is he didn't have antivirus software installed on it and now it has a virus. i've tried everything i know (which isn't that much) to try and get it to restore point, but it keeps taking me to a blank desktop page with an arrow, which isn't any help because there is nothing to click on. The only other option I can see is to do a factory restore but he did not supply any discs and he has just left for Hawaii. Can somebody please help me??
Thanks, richardkara1

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