Computer Suddenly Extremly SLOW 100% CPU Usage

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Computer Suddenly Extremly SLOW 100% CPU Usage

Post by GypsyCowgirl on Mon 25 Feb 2013, 4:12 am

First topic message reminder :

My husband's, Windows XP Computer was working fine, haven't installed any new programs or downloaded anything new. Suddenly computer stalled. It takes more than 40 minutes for any browser to open. Have tried Firefox and Internet Explorer. Once the browser opens it takes hours to open a page and then you can't scroll down the page. Task Manager shows the CPU is at 100%.

I have attempted to perform Malwarebytes Scan, and SuperantiSpyware, but I am unable to do these scans. I did a Malewarebytes Scan in Safe Mode, which was a black screen that popped up.

The computer runs fine is Safe Mode. I was able to download OLT in Safe Mode, but when I start the computer in normal mode OLT locks up and will not scan. I attempted to run OLT in Safe Mode, but the Custom Scans/Fixes box will not expand and when I attempt to copy and paste in the field it doesn't appear anything has pasted.

I am stumped. Any ideas what to do next without the OLT scan? Is there any way I can work around these issues to perform the scan? Possibly a way to do the scan in Safe Mode?

Thank you,

Gypsy

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Re: Computer Suddenly Extremly SLOW 100% CPU Usage

Post by GypsyCowgirl on Wed 06 Mar 2013, 2:20 pm

This is the scan information.
C:\Program Files\MusicMatch\MusicMatch Jukebox\HWUpdateMove.exe Win32/Adware.HiWire application cleaned by deleting - quarantined
C:\Documents and Settings\Robert\Desktop\couponprinter.exe probably a variant of Win32/Adware.Softomate.AD application cleaned by deleting - quarantined

I did a search and I could not find
C:\Program Files\ESET\ESET Online Scanner\log.txt


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Re: Computer Suddenly Extremly SLOW 100% CPU Usage

Post by Superdave on Thu 07 Mar 2013, 6:05 am

How's your computer running now? Any other issues?

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Re: Computer Suddenly Extremly SLOW 100% CPU Usage

Post by GypsyCowgirl on Fri 08 Mar 2013, 3:01 pm

It seems to be doing okay.

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Re: Computer Suddenly Extremly SLOW 100% CPU Usage

Post by Superdave on Sat 09 Mar 2013, 5:42 am

Ok. We can do some cleanup.

Click Start> Computer> right click the C Drive and choose Properties> enter
Click Disk Cleanup from there.



Click OK on the Disk Cleanup Screen.
Click Yes on the Confirmation screen.



This runs the Disk Cleanup utility along with other selections if you have chosen any. (if you had a lot System Restore points, you will see a significant change in the free space in C drive)
**************************************************
To turn off Windows XP System Restore:

NOTE: These instructions assume that you are using the default Windows XP Start Menu and have not changed to the Classic Start menu. To re-enable the default menu, right-click Start, click Properties, click Start menu (not Classic) and then click OK.

1. Click Start.
2. Right-click the My Computer icon, and then click Properties.
3. Click the System Restore tab.
4. Check "Turn off System Restore" or "Turn off System Restore on all drives"
5. Click Apply.
6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
7. Click OK.
8. Restart the computer and follow the instructions in the next section to turn on System Restore.

To turn on Windows XP System Restore:

1. Click Start.
2. Right-click My Computer, and then click Properties.
3. Click the System Restore tab.
4. Uncheck "Turn off System Restore" or "Turn off System Restore on all drives."
5. Click Apply, and then click OK.
********************************************
Go to Microsoft Windows Update and get all critical updates.

----------

I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

SpywareBlaster- Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox.
* Using SpywareBlaster to protect your computer from Spyware and Malware
* If you don't know what ActiveX controls are, see here

Protect yourself against spyware using the Immunize feature in Spybot - Search & Destroy. Guide: Use Spybot's Immunize Feature to prevent spyware infection in real-time. Note: To ensure you have the latest Immunizations always update Spybot - Search & Destroy before Immunizing. Spybot - Search & Destroy FAQ

Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

Also see Slow Computer? It may not be Malware for free cleaning/maintenance tools to help keep your computer running smoothly.
Safe Surfing!

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Re: Computer Suddenly Extremly SLOW 100% CPU Usage

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