white screen then wall paper with arrow cursor

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white screen then wall paper with arrow cursor

Post by dawn0615 on 16th February 2013, 5:03 pm

windows vista home premium starts then desktop and icons appear then disappear. wallpaper appears then turns to white screen. i click the mouse then wallpapers appears with arrow cursor with no icons. it seems to freeze. restart with safemode does not work, it just shuts down pc automatically.help please! i dnt have the recovery cd. it did not come with it. are there 2 kinds of windows vista home premium?


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