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email was sent to all in my outlook address book with link to trojan

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Re: email was sent to all in my outlook address book with link to trojan

Post by pointman on Fri Jan 11, 2013 9:50 pm

I'm a little confused with your last instructions. I ran the 5 stages of Chkdsk. I then tried to run step 3 of Windows Repair and got the same message when asked to insert my windows cd. Should I try to run sfc /scannow next or go to the regedit run next?

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Re: email was sent to all in my outlook address book with link to trojan

Post by pointman on Fri Jan 11, 2013 9:51 pm

BTW it took about 3 hours to run the 5 stages of Chkdsk (for waht its worth).

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Re: email was sent to all in my outlook address book with link to trojan

Post by Dr Jay on Sat Jan 12, 2013 5:23 pm

1. [You must be registered and logged in to see this link.]
2. Unzip downloaded memtest86 -....iso.zip file.
3. Inside, you'll find memtest86 -....iso file.
4. Download, and install ImgBurn: [You must be registered and logged in to see this link.]
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:



8. Locate memtest86 -....iso file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:



10. Once the CD is created, boot from it, and memtest will automatically start to run.

The running program will look something like this depending on the size and number of ram modules installed:



It's recommended to run 5-6 passes. Each pass contains very same

8 tests.

This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.



The following image is the test results area:



The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.


Dr. Jay (DJ)


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Re: email was sent to all in my outlook address book with link to trojan

Post by pointman on Tue Jan 15, 2013 2:15 am

I ran 6 passes with no errors. The dvd player was able to write and perform as a boot drive. Not sure what this tells me except my RAM is ok.
Internet Explorer has been much faster so that problem seems to be addressed. What next?

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Re: email was sent to all in my outlook address book with link to trojan

Post by Dr Jay on Tue Jan 15, 2013 5:48 pm

All the diagnostic reports came back okay...so no hardware issues.

Might be doing this again:

avast! aswMBR

Please download aswMBR from [You must be registered and logged in to see this link.]

  • Save aswMBR.exe to your Desktop
  • Double click aswMBR.exe to run it
  • Uncheck "Trace disk IO calls".
  • Click the Scan button to start the scan as illustrated below


Note: Do not take action against any **Rootkit** entries until I have reviewed the log. Often there are false positives.

  • Once the scan finishes click Save log to save the log to your Desktop

  • Copy and paste the contents of aswMBR.txt back here for review
  • Please also find MBR.dat on your Desktop, and rename it to MBRscan.txt. Upload that as well. Do not copy and paste MBR.dat/txt, it needs to be uploaded.


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Re: email was sent to all in my outlook address book with link to trojan

Post by pointman on Tue Jan 15, 2013 9:34 pm

aswMBR version 0.9.9.1707 Copyright(c) 2011 AVAST Software
Run date: 2013-01-15 15:35:11
-----------------------------
15:35:11.375 OS Version: Windows 5.1.2600 Service Pack 3
15:35:11.375 Number of processors: 4 586 0xF0B
15:35:11.375 ComputerName: QUADCORE UserName: Owner
15:35:12.812 Initialize success
15:35:12.906 AVAST engine defs: 13011501
15:36:35.921 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP3T0L0-9
15:36:35.921 Disk 0 Vendor: MAXTOR_STM3320620AS 3.AAE Size: 305245MB BusType: 3
15:36:35.937 Disk 0 MBR read successfully
15:36:35.937 Disk 0 MBR scan
15:36:35.937 Disk 0 Windows XP default MBR code
15:36:35.937 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 305234 MB offset 63
15:36:35.937 Disk 0 scanning sectors +625121280
15:36:35.984 Disk 0 scanning C:\WINDOWS\system32\drivers
15:36:41.687 Service scanning
15:36:52.015 Modules scanning
15:36:57.046 AVAST engine scan C:\WINDOWS
15:37:03.968 AVAST engine scan C:\WINDOWS\system32
15:39:08.625 AVAST engine scan C:\WINDOWS\system32\drivers
15:39:23.015 AVAST engine scan C:\Documents and Settings\Owner
16:06:26.453 AVAST engine scan C:\Documents and Settings\All Users
16:18:23.687 Scan finished successfully
16:27:30.765 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\Owner\My Documents\MBR.dat"
16:27:30.765 The log file has been saved successfully to "C:\Documents and Settings\Owner\My Documents\aswMBR.txt"



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Re: email was sent to all in my outlook address book with link to trojan

Post by pointman on Tue Jan 15, 2013 9:46 pm

I'm still unable to upload the MBRscan.txt file. Message "uploaded file is not valid".

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Re: email was sent to all in my outlook address book with link to trojan

Post by Dr Jay on Tue Jan 15, 2013 10:08 pm

Go to Start > right-click on My Computer and select Manage.

Press the Device Manager tab on the left. Look for any yellow exclamation marks and post it in your next reply.



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Re: email was sent to all in my outlook address book with link to trojan

Post by pointman on Tue Jan 15, 2013 11:28 pm

No yellow exclamation marks were shown on the device mgr. tab.

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Re: email was sent to all in my outlook address book with link to trojan

Post by Dr Jay on Tue Jan 15, 2013 11:29 pm

We need to check out your devices. Please download DevDiag, and save it to your Desktop:
[You must be registered and logged in to see this link.]

  • If you are using Vista or Windows 7, please right-click DevDiag.exe and select Run As Administrator. Otherwise, simply double-click the program to run it.
  • At the options screen, please type 2 and hit Enter.
  • The tool will take a few moments to scan. When finished, a report should pop-up, also available on your Desktop (DevDiag.txt).
  • Please do not copy/paste the report into your next reply. Instead, Attach it by clicking Add Reply, and scrolling down to the Attachments section.


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Re: email was sent to all in my outlook address book with link to trojan

Post by pointman on Wed Jan 16, 2013 2:46 am

Still unable to attach a file. I go to Post Reply, attach file, browse for the file and "submit Query". I still get error message"Uploaded file is invalid".

DevDiag by jpshortstuff (10.08.09)
Log created at 21:32 on 15/01/2013 (Owner)

========== Problematic Devices =========

(No problematic devices found)

========== Device List =========

[*] = Hidden
[!] = Problem (listed above)
[-] = Not present

--Battery--
CyberPower Battery Backup

--CDROM--
CD-ROM Drive

--Computer--
ACPI Multiprocessor PC

--DiskDrive--
Disk drive

--Display--
NVIDIA GeForce 8800 GT

--hdc--
Intel(R) ICH8 2 port Serial ATA Storage Controller - 2825
Intel(R) ICH8 4 port Serial ATA Storage Controller - 2820
Primary IDE Channel (2)
Secondary IDE Channel (2)

--HIDClass--
USB Human Interface Device

--Keyboard--
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard

--LegacyDriver--
AFD
aswRdr
avast! Asynchronous Virus Monitor
avast! Network Shield Support
avast! Self Protection
Beep
catchme
Creative 20X HAL Driver
Creative AC3 Software Decoder
Creative DVD-Audio Device Driver
Creative OS Services Driver
Creative Proxy Driver
Creative SoundFont Management Device Driver
dmboot
dmload
E-mu Plug-in Architecture Driver
Fips
Generic Packet Classifier
HTTP
IP Network Address Translator
IP Traffic Filter Driver
IPSEC driver
ksecdd
Link-Layer Topology Discovery Responder
MCSTRM
mnmdd
mountmgr
MRENDIS5 NDIS Protocol Driver
MRESP50 NDIS Protocol Driver
NDIS System Driver
NDIS Usermode I/O Protocol
NDProxy
NetBios over Tcpip
Null
OAmon
OAnet
Online Armor helper driver
PartMgr
ParVdm
RDPCDD
Remote Access Auto Connection Driver
Remote Access IP ARP Driver
Remote Access NDIS TAPI Driver
Secdrv
TCP/IP Protocol Driver
VgaSave
VolSnap
Windows Driver Foundation - User-mode Driver Framework Platform Driver
Windows Socket 2.0 Non-IFS Service Provider Support Environment

--MEDIA--
[*]Microsoft Kernel System Audio Device
[*]Microsoft Kernel Wave Audio Mixer
[*]Microsoft WINMM WDM Audio Compatibility Driver
Audio Codecs
Creative X-Fi Audio Processor (WDM)
Legacy Audio Drivers
Legacy Video Capture Devices
Media Control Devices
Realtek High Definition Audio
Video Codecs

--Monitor--
SyncMaster P2250/P2250G(Digital)

--Mouse--
Microsoft PS/2 Mouse

--MultiFunction--
PCI Multi-IO Controller
[-]Officejet J4680 series

--Net--
[*]Direct Parallel
[*]WAN Miniport (IP)
[*]WAN Miniport (L2TP)
[*]WAN Miniport (PPPOE)
[*]WAN Miniport (PPTP)
Attansic L1 Gigabit Ethernet 10/100/1000Base-T Controller

--Ports--
Communications Port
ECP Printer Port
PCI Parallel Port

--Printer--
HP LaserJet 4V

--Processor--
Intel Processor (4)

--SCSIAdapter--
JMicron JMB36X Controller

--System--
[*]ACPI Power Button
[*]Logical Disk Manager
[*]Printer Port Logical Interface (2)
[*]Terminal Server Keyboard Driver
[*]Terminal Server Mouse Driver
[*]Volume Manager
ACPI Fixed Feature Button
ATK0110 ACPI UTILITY
Intel(R) 82801 PCI Bridge - 244E
Intel(R) ICH8 Family PCI Express Root Port 1 - 283F
Intel(R) ICH8 Family PCI Express Root Port 3 - 2843
Intel(R) ICH8 Family PCI Express Root Port 4 - 2845
Intel(R) ICH8/ICH8R Family LPC Interface Controller - 2810
Intel(R) P965/G965 PCI Express Root Port - 29A1
Intel(R) P965/G965 Processor to I/O Controller - 29A0
ISAPNP Read Data Port
Microcode Update Device
Microsoft ACPI-Compliant System
Microsoft Composite Battery
Microsoft System Management BIOS Driver
Microsoft UAA Bus Driver for High Definition Audio
PCI bus
Plug and Play Software Device Enumerator
System CMOS/real time clock
Terminal Server Device Redirector
[-]Direct memory access controller
[-]Intel(R) ICH8 Family SMBus Controller - 283E
[-]Motherboard resources (4)
[-]Numeric data processor
[-]Programmable interrupt controller
[-]System board (2)
[-]System speaker
[-]System timer

--USB--
Intel(R) ICH8 Family USB Universal Host Controller - 2830
Intel(R) ICH8 Family USB Universal Host Controller - 2831
Intel(R) ICH8 Family USB Universal Host Controller - 2832
Intel(R) ICH8 Family USB Universal Host Controller - 2834
Intel(R) ICH8 Family USB Universal Host Controller - 2835
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A
USB Root Hub (7)

--USBSTUBDRIVER--
USBDeviceShare USB Device Stub (2)

--Volume--
[*]Generic volume

-=E.O.F=-

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Re: email was sent to all in my outlook address book with link to trojan

Post by Dr Jay on Wed Jan 16, 2013 7:05 pm

What other issues? We may have resolved as much as we could...


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Re: email was sent to all in my outlook address book with link to trojan

Post by pointman on Thu Jan 17, 2013 7:15 pm

I just updated my Avast free anti-virus software and now none of my browsers or my email will work unless I disable the avast. I went to the avast support site but did not find a fix for this problem. any ideas??

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Re: email was sent to all in my outlook address book with link to trojan

Post by pointman on Fri Jan 25, 2013 9:22 pm

I guess I'm good for now. Should I clean-up and un-install all the scanning programs?

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Re: email was sent to all in my outlook address book with link to trojan

Post by pointman on Fri Feb 01, 2013 12:21 am

Bump

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Re: email was sent to all in my outlook address book with link to trojan

Post by pointman on Mon Feb 04, 2013 10:53 pm

Bump

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