Win7 Defender

Page 2 of 2 Previous  1, 2

View previous topic View next topic Go down

Solved Win7 Defender

Post by xqme4asking on Wed 19 Dec 2012, 8:37 am

First topic message reminder :

My Acer Aspire notebook has become infected with a virus or something stating Win7 Deferener. This has added an icon to my desktop screen, and is not allowing any program to run including Internet Explorer. I did run Panda which indicated virus removed etc, but on the re-start all programs are blocked and there are screens poping up asking me to either Activate Win7 Deferer or Stay unprotected.

I have tried running in safe mode & still I receive these messages etc from Win7 Defender; any ideas?

xqme4asking

Rookie Surfer
Rookie Surfer

Posts : 70
Joined : 2010-07-04
Operating System : Windows 7 Starter 32

View user profile

Back to top Go down


Solved Re: Win7 Defender

Post by DragonMaster Jay on Sun 23 Dec 2012, 3:12 am

Looks to be gone.

It all appears to be good, so we will finish up to make sure your computer is protected from malware in the future.

Clean up System Restore

Now, to get you off to a clean start, we will be creating a new Restore Point, then clearing the old ones to make sure you do not get reinfected, in case you need to "restore back."

To manually create a new Restore Point

  • Go to Control Panel and select System and Maintenance
  • Select System
  • On the left select Advance System Settings and accept the warning if you get one
  • Select System Protection Tab
  • Select Create at the bottom
  • Type in a name I.e. Clean
  • Select Create

Now we can purge the infected ones

  • Go back to the System and Maintenance page
  • Select Performance Information and Tools
  • On the left select Open Disk Cleanup
  • Select Files from all users and accept the warning if you get one
  • In the drop down box select your main drive I.e. C
  • For a few moments the system will make some calculations:

  • Select the More Options tab

  • In the System Restore and Shadow Backups select Clean up

  • Select Delete on the pop up
  • Select OK
  • Select Delete

Run OTC to remove our tools

To remove all of the tools we used and the files and folders they created, please do the following:
Please download OTC.exe by OldTimer:

  • Save it to your Desktop.
  • Double click OTC.exe.
  • Click the CleanUp! button.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes.

Note:If any tool, file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually.

Purge old temporary files

NOTE: If you already have this installed, you don't have to reinstall it.

Please download CCleaner Slim and save it to your Desktop - Alternate download link

When the file has been saved, go to your Desktop and double-click on ccsetupxxx_slim.exe
Follow the prompts to install the program.

  • Double-click the CCleaner shortcut on the desktop to start the program.
  • A prompt will ask you if you want CCleaner to do a check to see what cookies it needs to keep. Allow that operation.
  • On the Cleaner tab, click on Run Cleaner on the bottom-right to run the program.
  • Important: Make sure that ALL browser windows are closed before selecting Run Cleaner, or it will ask if you want the program to close them for you (when you do this, all unsaved data may be lost in the browser).


Caution: Only use the Registry feature if you are very familiar with the registry.
Always back up your registry before making any changes. Exit CCleaner after it has completed it's process.

Security Check

Please download Security Check by screen317 from SpywareInfoforum.org or Changelog.fr.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


[You must be registered and logged in to see this link.] - Get $30 off Kaspersky products.

~DMJ
GeekPolice Academy Manager


Donations/Contributions

DragonMaster Jay

Manager | Tech Officer
Manager | Tech Officer

Posts : 13451
Joined : 2009-09-07
Operating System : Windows 7 Ultimate

View user profile http://www.twitter.com/jaypfoutz

Back to top Go down

Solved Re: Win7 Defender

Post by xqme4asking on Sun 23 Dec 2012, 4:22 am

Please see log below

Results of screen317's Security Check version 0.99.56
Windows 7 x86 (UAC is disabled!)
Out of date service pack!!
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Panda Cloud Antivirus
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
McAfee SiteAdvisor
CCleaner
Java(TM) 6 Update 27
Java version out of Date!
Adobe Reader 9 Adobe Reader out of Date!
````````Process Check: objlist.exe by Laurent````````
Panda Security Panda Cloud Antivirus PSANHost.exe
Panda Security Panda Cloud Antivirus PSUAService.exe
Panda Security Panda Cloud Antivirus PSUAMain.exe
Google GoogleUpdateSetup_latest.exe
Symantec Norton Online Backup NOBuAgent.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 1%
````````````````````End of Log``````````````````````

xqme4asking

Rookie Surfer
Rookie Surfer

Posts : 70
Joined : 2010-07-04
Operating System : Windows 7 Starter 32

View user profile

Back to top Go down

Solved Re: Win7 Defender

Post by DragonMaster Jay on Sun 23 Dec 2012, 4:25 am

Adobe Reader Update!

Please download the newest version of Adobe Acrobat Reader from Adobe.com

Before installing: it is important to remove older versions of Acrobat Reader since it does not do so automatically and old versions still leave you vulnerable.
Go to the Control Panel and enter Add or Remove Programs (Programs and Features in Vista/7).
Search in the list for all previous installed versions of Adobe Acrobat Reader. Uninstall/Remove each of them.

Once old versions are gone, please install the newest version.


Java Update!

Please download the newest version of Java from Java.com.

Before installing: it is important to remove older versions of Java since it does not do so automatically and old versions still leave you vulnerable.
Go to the Control Panel and enter Add or Remove Programs (Programs and Features in Vista/7).
Search in the list for all previous installed versions of Java. (J2SE Runtime Environment). Please uninstall/remove each of them.

Once old versions are gone, please install the newest version.

Read more about Java exploit problems


Personal Tips on Preventing Malware

See this page for more info about malware and prevention.


Any other questions before I mark this topic solved?


[You must be registered and logged in to see this link.] - Get $30 off Kaspersky products.

~DMJ
GeekPolice Academy Manager


Donations/Contributions

DragonMaster Jay

Manager | Tech Officer
Manager | Tech Officer

Posts : 13451
Joined : 2009-09-07
Operating System : Windows 7 Ultimate

View user profile http://www.twitter.com/jaypfoutz

Back to top Go down

Solved Re: Win7 Defender

Post by xqme4asking on Sun 23 Dec 2012, 6:16 am

I have removed & downloaded the programs as advised; knowing what you know from the logs posted, do I need to download any other programs to prevent this in the future

xqme4asking

Rookie Surfer
Rookie Surfer

Posts : 70
Joined : 2010-07-04
Operating System : Windows 7 Starter 32

View user profile

Back to top Go down

Solved Re: Win7 Defender

Post by xqme4asking on Sun 23 Dec 2012, 6:38 am

I've noticed in my new programs I have a program that states Win7 Defender; this is the same pop up I was receiving over & over. What is this program?

xqme4asking

Rookie Surfer
Rookie Surfer

Posts : 70
Joined : 2010-07-04
Operating System : Windows 7 Starter 32

View user profile

Back to top Go down

Solved Re: Win7 Defender

Post by DragonMaster Jay on Sun 23 Dec 2012, 8:41 am

It is a rogue antivirus program.

Go into CCleaner, hit the Tools > Uninstall...search for the program, select it, and then hit the "Delete Entry" button on the right. It'll make it disappear. Otherwise, all the components of that are removed.


[You must be registered and logged in to see this link.] - Get $30 off Kaspersky products.

~DMJ
GeekPolice Academy Manager


Donations/Contributions

DragonMaster Jay

Manager | Tech Officer
Manager | Tech Officer

Posts : 13451
Joined : 2009-09-07
Operating System : Windows 7 Ultimate

View user profile http://www.twitter.com/jaypfoutz

Back to top Go down

Solved Re: Win7 Defender

Post by xqme4asking on Sun 23 Dec 2012, 9:22 am

Could not find it via CClean; I just deleted it via right clicking on it; based on what you see, we are now clean or virus free? What are tracking cookies how can I stop/prevent them, I noticed in a recent Panda scan tracking cookies were neutralized.

Thank you again for all of your assistance

xqme4asking

Rookie Surfer
Rookie Surfer

Posts : 70
Joined : 2010-07-04
Operating System : Windows 7 Starter 32

View user profile

Back to top Go down

Solved Re: Win7 Defender

Post by DragonMaster Jay on Sun 23 Dec 2012, 11:40 am

Should be fine. You're welcome.

Topic solved.


[You must be registered and logged in to see this link.] - Get $30 off Kaspersky products.

~DMJ
GeekPolice Academy Manager


Donations/Contributions

DragonMaster Jay

Manager | Tech Officer
Manager | Tech Officer

Posts : 13451
Joined : 2009-09-07
Operating System : Windows 7 Ultimate

View user profile http://www.twitter.com/jaypfoutz

Back to top Go down

Solved Re: Win7 Defender

Post by Sponsored content Today at 6:07 pm


Sponsored content


Back to top Go down

Page 2 of 2 Previous  1, 2

View previous topic View next topic Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum