HD constantly polled

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Re: HD constantly polled

Post by madmac283 on 28th December 2012, 9:09 pm

Well I guess I spoke too soon. iTunes updated and the hard drive is back to constantly running.

Trying to uninstall iTunes now... That hard drive is so bogged down that the uninstall program has been running for about 15 minutes now.

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Re: HD constantly polled

Post by Dr Jay on 29th December 2012, 9:04 pm

Did we ever try out a hard drive test?


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Re: HD constantly polled

Post by madmac283 on 29th December 2012, 9:28 pm

I'm not sure, but I don't think so. I'm thinking of formating that drive to see if that will do it. It's a storage drive for the most part anyway. The OS runs off if the main SSD drive.

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Re: HD constantly polled

Post by Dr Jay on 29th December 2012, 9:46 pm

This hard drive that is giving trouble is a SSD drive, or your main drive is a SSD drive?


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Re: HD constantly polled

Post by madmac283 on 30th December 2012, 5:14 am

Main drive is SSD and seems fine. It's the secondary drive that has the issue.

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Re: HD constantly polled

Post by Dr Jay on 30th December 2012, 10:30 pm

I'm curious about something...

Make sure the Indexing service is disabled...

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Let me know if this helps resolve it or not...


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Re: HD constantly polled

Post by madmac283 on 31st December 2012, 10:36 am

Made the change, but still same problem. It seems to be the worst right after reboot. The hard drive light stays on constantly for about 20 minutes, and then it will just flicker constantly. Accessing or transferring files on that drive is very slow and commands are delayed.

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Re: HD constantly polled

Post by Dr Jay on 1st January 2013, 12:06 am

  • Open up Task Manager by right clicking on the Task Bar
  • Select the Processes tab
  • Select the View menu item, then select the Select columns menu item
  • Select I/O Reads and I/O Other, then click OK to accept those changes
  • Select the "Show processes for all users" button in the lower left of the window
  • Resize the Task Manager window so you can see all the columns
  • Double click on the I/O Reads column header (to sort by that column)
  • Look for values that are excessively high in the I/O Reads or I/O Other.
  • Let us know the Image name for the processes that are causing this.


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Re: HD constantly polled

Post by madmac283 on 1st January 2013, 9:00 am

The highest I/O Reads is "avgrsa.exe" with 2,910,104

The two with the highest I/O Other are "avgidsagent.exe *32 with 38,593,481
and "wmpnetwk.exe" with 14,587,182

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Re: HD constantly polled

Post by Dr Jay on 1st January 2013, 9:19 am

As I figured. :\ AVG Antivirus is not being nice to your computer. I got to thinking this morning, while working on my non-online job that it could be AVG or some other crazy antivirus like Trend Micro...

Ready to get a new antivirus? Probably one of the only ways to dwindle down hard drive usage.

It usually has to do with a virus infecting the computer, or an antivirus that always works overtime. AVG is one of the antivirus programs that work overtime. Goofy

wmpnetwk.exe is normal for it to have a lot of reads, as that is Windows Media Player networking service. If you have other music players like iTunes (which I saw you use in your process log) or Spotify, they will also read a lot too.


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Re: HD constantly polled

Post by madmac283 on 1st January 2013, 10:59 am

It's just weird that it started messing with that drive all of a sudden. I have used AVG for years with no apparent issues.

I did delete about 99% of the files that I was storing on that drive and it seems to be working a lot better now. I don't know why that would make a difference because it was only about 60% full.

I also uninstalled iTunes. I guess I'll look for another free antivirus and uninstall AVG.

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Re: HD constantly polled

Post by Dr Jay on 1st January 2013, 1:10 pm

If AVG is constantly scanning that drive (especially if it's fragmented), it will take a long time depending on the settings in AVG and also how much is on the drive.


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Re: HD constantly polled

Post by madmac283 on 1st January 2013, 1:12 pm

Yeah. I uninstalled AVG and installed avast. Seems to be working pretty good now.

Thanks again for all of your help. I guess we'll see how it goes now Smile

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Re: HD constantly polled

Post by Dr Jay on 1st January 2013, 3:41 pm

Okie dokie. Smile


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