Facebook issues

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Facebook issues

Post by liseva on Sun 16 Dec 2012, 11:00 pm

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Cannot access facebook. Can surf anywhere else. Have norton 360. Help please.

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Cannot connect to Facebook

Post by liseva on Sun 16 Dec 2012, 11:08 pm

Hello
I am having a problem with connecting to facebook especially after have new updates from micro soft and windows. If I restore to previous time it works. As soon as it loads the new updates I cannot access facebook. I can however load all other sites. I currently have Norton 360 have run scans etc... no luck. Again the only time I can access facebook is if I restore my computer to an earlier time. I have tried the command prompt with flashdns and so on.... please help me save the last strand of hair that I have not pulled out of my head.

thanks
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Re: Facebook issues

Post by DragonMaster Jay on Mon 17 Dec 2012, 5:54 am

ComboFix scan

Please download ComboFix by sUBs
From BleepingComputer.com

Please save the file to your Desktop.

Important information about ComboFix


After the download:

  • Close any open browsers.
  • Very Important: Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results". Please visit here if you don't know how.
  • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
  • Please do not attempt to re-connect your machine back to the Internet until ComboFix has completely finished.
  • If there is no Internet connection after running ComboFix, then restart your computer to restore back your connection.

Running ComboFix:

  • Double click on ComboFix.exe & follow the prompts.
  • When ComboFix finishes, it will produce a report for you.
  • Please post the report, which will launch or be found at "C:\Combo-Fix.txt" in your next reply.

Troubleshooting ComboFix

Safe Mode:

If you still cannot get ComboFix to run, try booting into Safe Mode, and run it there.

(To boot into Safe Mode, tap F8 after BIOS, and just before the Windows
logo appears. A list of options will appear, select "Safe Mode.")

Re-downloading:

If this doesn't work either, try the same method (above method), but try to download it again, except name
ComboFix.exe to iexplore.exe, explorer.exe, or winlogon.exe.

Malware is known for blocking all "user" processes, except for its whitelist of system important processes such as iexplore.exe, explorer.exe, winlogon.exe.

NOTE: If you encounter a message "illegal operation attempted on registry key that has been marked for deletion" and no programs will run - please just reboot and that will resolve that error.


[You must be registered and logged in to see this link.] - Get $30 off Kaspersky products.

~DMJ
GeekPolice Academy Manager


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Re: Facebook issues

Post by Sponsored content Today at 4:28 am


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