McAfee NDIS light filter

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McAfee NDIS light filter

Post by paulray on 27th November 2012, 11:01 am

I just did a AVG tune up scan and it said McAfee Inc.mfehidk and McAfee NDIS light filter devices aren't working properly,i followed there instructions but it said the system can not find the file specifed,can you help me fix it please,
Paul

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Re: McAfee NDIS light filter

Post by Superdave on 27th November 2012, 8:08 pm

Hello and welcome to GeekPolice.Net My name is Dave. I will be helping you out with your particular problem on your computer.

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
*****************************************************************
First, let me check your security.

Download Security Check by screen317 from one of the following links and save it to your desktop.

[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]

* Double-click Security Check.bat
* Follow the on-screen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt
* Post the contents of that document in your next reply.

Note: If a security program requests permission from dig.exe to access the Internet, allow it to do so.

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Re: McAfee NDIS light filter

Post by paulray on 27th November 2012, 9:41 pm

Results of screen317's Security Check version 0.99.56
Windows 7 x64 (UAC is enabled)
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Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
AVG PC TuneUp
TuneUp 2.4.6.4
AVG PC TuneUp
AVG PC TuneUp Language Pack (en-US)
Java(TM) 6 Update 20
Java 7 Update 7
Java version out of Date!
Adobe Reader 9 Adobe Reader out of Date!
Google Chrome 21.0.1180.89
````````Process Check: objlist.exe by Laurent````````
AVG avgwdsvc.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 16% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````

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Re: McAfee NDIS light filter

Post by Superdave on 27th November 2012, 11:09 pm

Looking over your log it seems you don't have any antivirus software.

Before we continue download and install a free antivirus.

Remember to only install one antivirus!

1) [You must be registered and logged in to see this link.]
2) [You must be registered and logged in to see this link.]
3) [You must be registered and logged in to see this link.]
4) [You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.]
4-a) [You must be registered and logged in to see this link.]
5) [You must be registered and logged in to see this link.] (Uncheck during installation "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage" if you choose this one)
6) [You must be registered and logged in to see this link.]
7) [You must be registered and logged in to see this link.]

It is strongly recommended that you run only one antivirus program at a time. Having more than one antivirus program active in memory uses additional resources and can result in program conflicts and false virus alerts. If you choose to install more than one antivirus program on your computer, then only one of them should be active in memory at a time.
*****************************************************
Update Your Java (JRE)

Old versions of Java have vulnerabilities that malware can use to infect your system.


First [You must be registered and logged in to see this link.]

If there are any other version(s) installed then update now.

Get the new version (if needed)

If your version is out of date install the newest version of the [You must be registered and logged in to see this link.].

Note: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Be sure to close ALL open web browsers before starting the installation.

Remove any old versions

1. Download [You must be registered and logged in to see this link.] and unzip the file to your Desktop.
2. Open JavaRA.exe and choose Remove Older Versions
3. Once complete exit JavaRA.

Additional Note: [You must be registered and logged in to see this link.] adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and reboot your computer.
***********************************************
Update your Adobe Reader. [You must be registered and logged in to see this link.].

Be sure to uncheck the Free McAfee Security Scan so it isn't installed.

***********************************************
Total Fragmentation on Drive C: 16% Defragment your hard drive soon! (Do NOT defrag if SSD!)
Please defrag your C drive soon. You can use the Windows defragger or the one below. SSD means Solid State Drive.

[You must be registered and logged in to see this link.] is very effective and easy to use.

Important! Be sure to uncheck Install optional Yahoo! Toolbar or Google Chrome during the install process to avoid installing them.

Note: Be sure to clean out temp files and restart the computer just before beginning a defrag.

**********************************************
Go to [You must be registered and logged in to see this link.] and get all critical updates.

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Re: McAfee NDIS light filter

Post by paulray on 28th November 2012, 3:19 am

i went to windows update but failed, it said errors found code 80240016,any ideas.

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Re: McAfee NDIS light filter

Post by Superdave on 28th November 2012, 7:10 pm

Please try [You must be registered and logged in to see this link.]

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Re: McAfee NDIS light filter

Post by paulray on 29th November 2012, 3:19 am

that fixed it,thanks.

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Re: McAfee NDIS light filter

Post by Superdave on 29th November 2012, 7:22 pm

Any other issues with your computer?

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Re: McAfee NDIS light filter

Post by paulray on 30th November 2012, 2:00 am

yes,the device status of McAfee Inc mfehidk and McAfee NDIS LightFilter is still not present not working properly or does not have all it's drivers installed (Code 24) and when i went to start it said it could not find the file specifed.

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Re: McAfee NDIS light filter

Post by Superdave on 30th November 2012, 2:44 am

The security log shows that you don't have any AV program on your computer. Did you install one? Did you ever have McAfee on your computer?

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Re: McAfee NDIS light filter

Post by paulray on 1st December 2012, 2:23 am

yes,i had AVG AV program when i run the security check i had just disabled it and i had McAfee with the laptop but i uninstalled it to switch to AVG.

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Re: McAfee NDIS light filter

Post by Superdave on 1st December 2012, 8:22 pm

You can use this McAfee Removal Tool to remove all traces of McAfee. That should get rid of those Code 24 warnings.

McAfee Consumer Products Removal Tool - Use on McAfee, AOL distributions of McAfee, CA distributions of McAfee - [You must be registered and logged in to see this link.](MCPR.exe)

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Re: McAfee NDIS light filter

Post by paulray on 2nd December 2012, 3:10 am

i've done that,but the windows update error has come back.it says to reinstall windows 7 but as i didn't download it or got a installation disk i don't know how.can you help please

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Re: McAfee NDIS light filter

Post by Superdave on 3rd December 2012, 1:47 am

Could you please give me a screenshot of that warning?

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Re: McAfee NDIS light filter

Post by paulray on 3rd December 2012, 12:32 pm

i wasn't able to take a screenshot so i'm pasting it instead-

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Re: McAfee NDIS light filter

Post by Superdave on 3rd December 2012, 10:56 pm

This is the first time I've seen something like this. Your best bet is to save your data and re-install Windows 7.

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Re: McAfee NDIS light filter

Post by paulray on 4th December 2012, 8:10 pm

can you tell me how to reinstall windows 7 if i haven't downloaded it or got a installation disk please.

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Re: McAfee NDIS light filter

Post by Superdave on 4th December 2012, 11:27 pm

You can try MS Fix-it. If you don't have the disk and didn't download Win7 you should have the Recovery Console on your computer. You can try to do a repair from there.

Please download and run MS Fix-it from [You must be registered and logged in to see this link.]

These are instructions for Vista but they should work for Win7.

Run the Recovery Console.

1. Eject and remove any discs or memory cards from your computer.

2. Click the "Start" button on the desktop to open the Start menu, click the small arrow icon to the right of the lock icon and select "Restart".

3. Hold the "F8" key on your computer's keyboard as Windows Vista reboots.

4. Highlight and select "Repair your computer" choose your keyboard type and click "Next".

5. Choose your user name, type your password if prompted and click "OK" to access the System Recovery Options menu.

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