google chrome is redirected to yahoo.genio can't uninstall

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google chrome is redirected to yahoo.genio can't uninstall

Post by pedionne on Sat 03 Nov 2012, 6:42 am

First topic message reminder :

I have windows 7 and tried to remove yahoo.genio but it will not uninstall and it is no longer listed in programs

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Re: google chrome is redirected to yahoo.genio can't uninstall

Post by DragonMaster Jay on Wed 19 Dec 2012, 5:08 am

Kaspersky GetSystemInfo Scan

Please download the latest version of Kaspersky GetSystemInfo (GSI) from Kaspersky and save it to your Desktop.

Note: please close all other applications running on your system.

Double click GetSystemInfo.exe to open it. It will display an agreement. Click on I Agree to continue.

Click the Settings button.



Set the slider to Maximum.



IMPORTANT! Then, click Customize - choose Driver / Ports tab and uncheck Scan Ports.




On the General tab, make sure all of the boxes are checked.




On the Misc tab, make sure all the checkboxes are checked.

Then, click OK on the windows that you launched.



Click Create Report to run it.


It will begin scanning.

It will create a zip folder called GetSystemInfo_XXXXXXXXXXXXXX.zip on your Desktop.

It should automatically upload it to [You must be registered and logged in to see this link.] If it does not, then please submit it manually by going to the site and doing the upload process.

It will redirect to a page, where it will provide a sharing URL for specialists. Copy and paste the url of the GSI Parser report in your next reply.


[You must be registered and logged in to see this link.] - Get $30 off Kaspersky products.

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Re: google chrome is redirected to yahoo.genio can't uninstall

Post by pedionne on Wed 19 Dec 2012, 11:38 am

Hi It would not stay on maximum I tried a couple times but here is the report
[You must be registered and logged in to see this link.]

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Re: google chrome is redirected to yahoo.genio can't uninstall

Post by DragonMaster Jay on Wed 19 Dec 2012, 12:01 pm

CCleaner Temporary Files Cleaning

NOTE: If you already have this installed, you don't have to reinstall it.

Please download CCleaner Slim and save it to your Desktop - Alternate download link

When the file has been saved, go to your Desktop and double-click on ccsetupxxx_slim.exe
Follow the prompts to install the program.

  • Double-click the CCleaner shortcut on the desktop to start the program.
  • A prompt will ask you if you want CCleaner to do a check to see what cookies it needs to keep. Allow that operation.
  • On the Cleaner tab, click on Run Cleaner on the bottom-right to run the program.
  • Important: Make sure that ALL browser windows are closed before selecting Run Cleaner, or it will ask if you want the program to close them for you (when you do this, all unsaved data may be lost in the browser).


Once you do that, also click the Tools > Startup... and then click "Save to text file..." in the right corner. Once you do that, post the log, please.


[You must be registered and logged in to see this link.] - Get $30 off Kaspersky products.

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Re: google chrome is redirected to yahoo.genio can't uninstall

Post by pedionne on Thu 20 Dec 2012, 9:01 am

Yes HKCU:Run RoboForm Siber Systems "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
Yes HKLM:Run Adobe ARM Adobe Systems Incorporated "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
Yes HKLM:Run avast AVAST Software "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
Yes HKLM:Run HotKeysCmds Intel Corporation C:\Windows\system32\hkcmd.exe
Yes HKLM:Run IgfxTray Intel Corporation C:\Windows\system32\igfxtray.exe
Yes HKLM:Run Persistence Intel Corporation C:\Windows\system32\igfxpers.exe
Yes HKLM:Run QlbCtrl.exe Hewlett-Packard Development Company, L.P. C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
Yes HKLM:Run ROC_ROC_JULY_P1 "C:\Program Files\AVG Secure Search\ROC_ROC_JULY_P1.exe" / /PROMPT /CMPID=ROC_JULY_P1
Yes HKLM:Run ROC_ROC_NT "C:\Program Files\AVG Secure Search\ROC_ROC_NT.exe" / /PROMPT /CMPID=ROC_NT
Yes HKLM:Run RtHDVCpl Realtek Semiconductor RtHDVCpl.exe
Yes HKLM:Run SunJavaUpdateSched Sun Microsystems, Inc. "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
Yes HKLM:Run SynTPEnh Synaptics Incorporated %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
Yes HKLM:Run vProt "C:\Program Files\AVG Secure Search\vprot.exe"
Yes Startup User Dropbox.lnk Dropbox, Inc. C:\Users\Paul\AppData\Roaming\Dropbox\bin\Dropbox.exe

pedionne

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Re: google chrome is redirected to yahoo.genio can't uninstall

Post by DragonMaster Jay on Thu 20 Dec 2012, 9:11 am

Download and run the following program (which you can keep for the future, if you like):

[You must be registered and logged in to see this link.]

It automatically reconfigures your startup. Let me know if it has helped. It's best to reboot the system and then mess around for a while so you can get an idea.


[You must be registered and logged in to see this link.] - Get $30 off Kaspersky products.

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DragonMaster Jay

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Re: google chrome is redirected to yahoo.genio can't uninstall

Post by pedionne on Sat 29 Dec 2012, 1:55 am

startup is a little faster but on sites where you need to scroll like facebook it is slow scrolling

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Re: google chrome is redirected to yahoo.genio can't uninstall

Post by DragonMaster Jay on Sat 29 Dec 2012, 4:35 am

DxDiag
  1. Click Start and then click Run.
  2. Type dxdiag in the Open box, and then click OK.
  3. Click Save all information, and it will collect information and it will prompt you to save the file. Save the file to the Desktop.
  4. Find DxDiag.txt on your Desktop, and post the contents of it in your next reply.


We need to check out your devices. Please download DevDiag, and save it to your Desktop:
Direct Download

  • If you are using Vista or Windows 7, please right-click DevDiag.exe and select Run As Administrator. Otherwise, simply double-click the program to run it.
  • At the options screen, please type 2 and hit Enter.
  • The tool will take a few moments to scan. When finished, a report should pop-up, also available on your Desktop (DevDiag.txt).
  • Please do not copy/paste the report into your next reply. Instead, Attach it by clicking Add Reply, and scrolling down to the Attachments section.



Please download TCP Optimizer by SpeedGuide and save to your Desktop.
  • Double-click on it to start the program.
  • For connection speed, if you know it, go ahead and drag the slider to the speed for which you are subscribed to. (For example, if your connection speed is 1 MBPS, then set it at 1024 KB.)
  • At the bottom right of the window, click Optimal Settings, then click Apply.
  • Then, click on Exit. Please restart your computer for the changes to take effect.


[You must be registered and logged in to see this link.] - Get $30 off Kaspersky products.

~DMJ
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DragonMaster Jay

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Re: google chrome is redirected to yahoo.genio can't uninstall

Post by pedionne on Thu 10 Jan 2013, 8:09 am

where is add reply??

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Re: google chrome is redirected to yahoo.genio can't uninstall

Post by pedionne on Thu 10 Jan 2013, 8:21 am

TCP optimizer will not work when I hit apply it says needs to be run by administrator but there is no option for that

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Re: google chrome is redirected to yahoo.genio can't uninstall

Post by DragonMaster Jay on Thu 10 Jan 2013, 9:28 am

Move on to next step, please.


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Re: google chrome is redirected to yahoo.genio can't uninstall

Post by pedionne on Fri 11 Jan 2013, 11:46 am

TPC optimiser was the next step I could not get it to run

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Re: google chrome is redirected to yahoo.genio can't uninstall

Post by DragonMaster Jay on Fri 11 Jan 2013, 12:28 pm

You ran DXDiag and DevDiag?


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DragonMaster Jay

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Re: google chrome is redirected to yahoo.genio can't uninstall

Post by pedionne on Mon 14 Jan 2013, 12:11 pm

I did but could not send you info because i could not find add reply to send the results how should I send that?

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Re: google chrome is redirected to yahoo.genio can't uninstall

Post by DragonMaster Jay on Tue 15 Jan 2013, 2:52 am

You can test against these:

[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.] < Most accurate!

Let me know of any results, please.


[You must be registered and logged in to see this link.] - Get $30 off Kaspersky products.

~DMJ
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DragonMaster Jay

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Re: google chrome is redirected to yahoo.genio can't uninstall

Post by pedionne on Tue 15 Jan 2013, 12:11 pm

21.91mbps download
3.59 mbps upload speed

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Re: google chrome is redirected to yahoo.genio can't uninstall

Post by DragonMaster Jay on Wed 16 Jan 2013, 4:46 am

Good!

And we go again: (replace any old copies)

avast! aswMBR

Please download aswMBR from here

  • Save aswMBR.exe to your Desktop
  • Double click aswMBR.exe to run it
  • Uncheck "Trace disk IO calls".
  • Click the Scan button to start the scan as illustrated below


Note: Do not take action against any **Rootkit** entries until I have reviewed the log. Often there are false positives.

  • Once the scan finishes click Save log to save the log to your Desktop

  • Copy and paste the contents of aswMBR.txt back here for review
  • Please also find MBR.dat on your Desktop, and rename it to MBRscan.txt. Upload that as well. Do not copy and paste MBR.dat/txt, it needs to be uploaded.


[You must be registered and logged in to see this link.] - Get $30 off Kaspersky products.

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DragonMaster Jay

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Re: google chrome is redirected to yahoo.genio can't uninstall

Post by pedionne on Sun 20 Jan 2013, 8:00 am

aswMBR version 0.9.9.1707 Copyright(c) 2011 AVAST Software
Run date: 2013-01-17 18:51:30
-----------------------------
18:51:30.651 OS Version: Windows 6.1.7601 Service Pack 1
18:51:30.651 Number of processors: 2 586 0xF0A
18:51:30.656 ComputerName: PAUL-PC UserName: Paul
18:51:56.047 Initialize success
18:51:58.823 AVAST engine defs: 13011701
18:52:07.010 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP2T0L0-4
18:52:07.018 Disk 0 Vendor: ST9160821AS 3.BHD Size: 152627MB BusType: 11
18:52:07.048 Disk 0 MBR read successfully
18:52:07.052 Disk 0 MBR scan
18:52:07.058 Disk 0 Windows 7 default MBR code
18:52:07.088 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 144153 MB offset 63
18:52:07.110 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 8471 MB offset 295226505
18:52:07.171 Disk 0 scanning sectors +312576705
18:52:07.345 Disk 0 scanning C:\Windows\system32\drivers
18:52:30.228 Service scanning
18:53:03.954 Modules scanning
18:53:27.682 AVAST engine scan C:\Windows
18:53:30.004 AVAST engine scan C:\Windows\system32
18:56:37.604 AVAST engine scan C:\Windows\system32\drivers
18:56:54.705 AVAST engine scan C:\Users\Paul
20:02:42.274 AVAST engine scan C:\ProgramData
20:05:56.480 Scan finished successfully
19:24:14.053 Disk 0 MBR has been saved successfully to "C:\Users\Paul\Desktop\MBR.dat"
19:24:14.324 The log file has been saved successfully to "C:\Users\Paul\Desktop\aswMBR.txt"


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Re: google chrome is redirected to yahoo.genio can't uninstall

Post by pedionne on Sun 20 Jan 2013, 8:04 am

Code:
http://speedy.sh/u2JzZ/aswMBR.txt

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Re: google chrome is redirected to yahoo.genio can't uninstall

Post by Sponsored content Today at 1:04 am


Sponsored content


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