this shortcut cannot be accessed. you may not have the appropriate permissions.

Page 2 of 2 Previous  1, 2

View previous topic View next topic Go down

this shortcut cannot be accessed. you may not have the appropriate permissions.

Post by MatthewATate on Sun 28 Oct 2012, 5:26 am

First topic message reminder :

I know that there's another topic similar to this, but I didn't want to horn in on that one so I'm starting a new one, I'm following the steps outlined in that topic and will post results from each scan as they come up. I hope I can solve this, but if not I hope someone out there has knowledge on this. Thank you for your assistance in advance.

MatthewATate

Newbie Surfer
Newbie Surfer

Posts : 17
Joined : 2012-10-28
Operating System : windows 7 home premium service pack 1

View user profile

Back to top Go down


Re: this shortcut cannot be accessed. you may not have the appropriate permissions.

Post by DragonMaster Jay on Thu 08 Nov 2012, 8:36 pm

Open OTL, press Quick Scan button, post log(s) please.


[You must be registered and logged in to see this link.] - Get $30 off Kaspersky products.

~DMJ
GeekPolice Academy Manager


Donations/Contributions

DragonMaster Jay

Manager | Tech Officer
Manager | Tech Officer

Posts : 13451
Joined : 2009-09-07
Operating System : Windows 7 Ultimate

View user profile http://www.twitter.com/jaypfoutz

Back to top Go down

Re: this shortcut cannot be accessed. you may not have the appropriate permissions.

Post by MatthewATate on Fri 09 Nov 2012, 8:10 am

[You must be registered and logged in to see this link.]

MatthewATate

Newbie Surfer
Newbie Surfer

Posts : 17
Joined : 2012-10-28
Operating System : windows 7 home premium service pack 1

View user profile

Back to top Go down

Re: this shortcut cannot be accessed. you may not have the appropriate permissions.

Post by DragonMaster Jay on Sat 10 Nov 2012, 5:11 am

OTL Fix

Please run OTL
  • Under the Custom Scans/Fixes box at the bottom, copy and paste in the following:

    :OTL
    O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {7473B6BD-4691-4744-A82B-7854EB3D70B6} - No CLSID value found.
    O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 60
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
    O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
    O20:64bit: - HKLM Winlogon: Shell - (Explorer.exe) - Explorer.exe (Microsoft Corporation)
    O20 - HKLM Winlogon: Shell - (explorer.exe) - explorer.exe (Microsoft Corporation)
    O35:64bit: - HKLM\..comfile [open] -- "%1" %*
    O35:64bit: - HKLM\..exefile [open] -- "%1" %*
    O35 - HKLM\..comfile [open] -- "%1" %*
    O35 - HKLM\..exefile [open] -- "%1" %*
    O37:64bit: - HKLM\...com [@ = ComFile] -- "%1" %*
    O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
    O37 - HKLM\...com [@ = ComFile] -- "%1" %*
    O37 - HKLM\...exe [@ = exefile] -- "%1" %*
    [2012/11/08 15:53:52 | 000,000,000 | ---D | C] -- C:\Users\Matthew Tate\AppData\Local\{3626761D-4335-4C94-894C-DDDE909B3D60}
    [2012/11/07 15:44:25 | 000,000,000 | ---D | C] -- C:\Users\Matthew Tate\AppData\Local\{17B0E49F-CAE0-4E52-A2E7-91DC8EB673D3}
    [2012/11/06 15:43:43 | 000,000,000 | ---D | C] -- C:\Users\Matthew Tate\AppData\Local\{520F2AFD-89C9-406E-A25A-B87E6725AE88}
    [2012/11/05 14:09:28 | 000,000,000 | ---D | C] -- C:\Users\Matthew Tate\AppData\Local\{0F21496F-48F6-4B01-B6E1-7F68C7DF3D2F}
    [2012/11/04 12:49:57 | 000,000,000 | ---D | C] -- C:\Users\Matthew Tate\AppData\Local\{9E823BBA-6EF6-4E7E-89DB-8FB1FC762222}
    [2012/11/04 00:25:08 | 000,000,000 | ---D | C] -- C:\Users\Matthew Tate\AppData\Local\{30C3CB49-D14C-41CA-909F-E8015D39F832}
    [2012/11/03 12:24:30 | 000,000,000 | ---D | C] -- C:\Users\Matthew Tate\AppData\Local\{19ECDA31-8A9A-4C77-9FC0-B891DD227840}
    [2012/11/02 23:46:06 | 000,000,000 | ---D | C] -- C:\Users\Matthew Tate\AppData\Local\{8197B13D-8D21-4634-B7E4-5D9115A696EC}

    :files
    ipconfig /flushdns /c

    :commands
    [emptytemp]
    [reboot]

  • Then click the Run Fix button at the top.
  • Note: The fix for OTL automatically hides your Desktop and Start menu so the fix can be completed. Do not be alerted, as this is normal.
  • Please do not exit the program. It might take a while to fix, but allow it to run. If it asks to reboot the computer, allow it to reboot. If the program freezes, and the computer fails to reboot - let me know.
    Lastly, post the contents of the log. (Located at C:\_OTL\Moved Files)


[You must be registered and logged in to see this link.] - Get $30 off Kaspersky products.

~DMJ
GeekPolice Academy Manager


Donations/Contributions

DragonMaster Jay

Manager | Tech Officer
Manager | Tech Officer

Posts : 13451
Joined : 2009-09-07
Operating System : Windows 7 Ultimate

View user profile http://www.twitter.com/jaypfoutz

Back to top Go down

Re: this shortcut cannot be accessed. you may not have the appropriate permissions.

Post by MatthewATate on Sat 17 Nov 2012, 10:27 am

it doesn't freeze, but when it does reboot it sits at a black screen and I've had to do a system restore on it to be able to use it, there's no log for it at all either

MatthewATate

Newbie Surfer
Newbie Surfer

Posts : 17
Joined : 2012-10-28
Operating System : windows 7 home premium service pack 1

View user profile

Back to top Go down

Re: this shortcut cannot be accessed. you may not have the appropriate permissions.

Post by DragonMaster Jay on Sat 17 Nov 2012, 8:39 pm

Not good. Post new OTL log, please.


[You must be registered and logged in to see this link.] - Get $30 off Kaspersky products.

~DMJ
GeekPolice Academy Manager


Donations/Contributions

DragonMaster Jay

Manager | Tech Officer
Manager | Tech Officer

Posts : 13451
Joined : 2009-09-07
Operating System : Windows 7 Ultimate

View user profile http://www.twitter.com/jaypfoutz

Back to top Go down

Re: this shortcut cannot be accessed. you may not have the appropriate permissions.

Post by MatthewATate on Tue 20 Nov 2012, 3:29 am

I can't post a log because it doesn't create one

MatthewATate

Newbie Surfer
Newbie Surfer

Posts : 17
Joined : 2012-10-28
Operating System : windows 7 home premium service pack 1

View user profile

Back to top Go down

Re: this shortcut cannot be accessed. you may not have the appropriate permissions.

Post by DragonMaster Jay on Tue 20 Nov 2012, 7:49 am

DDS Scanning

Please download DDS by sUBs from BleepingComputer.com or Forospyware.com and save it to your Desktop.

Note: Before scanning, make sure all other running programs are closed. There shouldn't be any scheduled antivirus scans running while the scan is being performed. Do not use your computer for anything else during the scan.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results, click Yes to the Optional_Scan
  • Please follow the instructions that pop up for posting the results. Post only the contents of both logs.
  • Close the program window, and delete the program from your Desktop.


[You must be registered and logged in to see this link.] - Get $30 off Kaspersky products.

~DMJ
GeekPolice Academy Manager


Donations/Contributions

DragonMaster Jay

Manager | Tech Officer
Manager | Tech Officer

Posts : 13451
Joined : 2009-09-07
Operating System : Windows 7 Ultimate

View user profile http://www.twitter.com/jaypfoutz

Back to top Go down

Re: this shortcut cannot be accessed. you may not have the appropriate permissions.

Post by Sponsored content Today at 9:38 pm


Sponsored content


Back to top Go down

Page 2 of 2 Previous  1, 2

View previous topic View next topic Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum