My Mozilla Firefox is infected

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My Mozilla Firefox is infected

Post by blakman74 on 23rd August 2012, 7:21 am

I need help with my Dell laptop. I am currently running Windows7. Mozilla Firefox will not open. I recieved an error when I attempted to open the browser. What should I do?

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Re: My Mozilla Firefox is infected

Post by T0k3n on 1st September 2012, 1:07 pm

What was the error you received?
Can you connect with other browsers? (IE,Chrome,Opera)
Try uninstalling and re-installing the firefox browser.

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Re: My Mozilla Firefox is infected

Post by blakman74 on 3rd September 2012, 4:05 am

Chrome is not responding either. However, I can utilize IE. I have uninstalled and reinstalled with no success

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Re: My Mozilla Firefox is infected

Post by T0k3n on 3rd September 2012, 11:30 pm

Have you checked the PC for malware. Update and run anti-virus scan.

Also may want to check the link below and follow the steps.

Read This Before Posting

What is the error message that you receive when attempting to open the browser?

Boot the PC into Safe Mode w/Networking and see if you have the same problems.

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