BSOD on restart

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BSOD on restart

Post by rlslagle on 22nd August 2012, 5:59 pm

Hi guys,
I am having issues getting the BSOD. It has happened fairly frequently over the past few days. I think it happens more commonly right after a re-start after a windows update. I have tried restoring the computer to a previous date. I have also ran Malwarebytes anti-malware. It shows 2 infected files with the information as follows:
1: Vendor: Trojan.Agent Category: File Item: c:\Windows\svchost.exe Other:
2: Vendor: Trojan.Agent Category: Memory process Item: c:\Windows\svchost.exe Other: 1652

I don't know if that has anything to do with it or not. anti-malware says the system must be rebooted to completely get rid of the files. After it reboots, if I run the anti-malware, I get the same results, but usually a different number under other. Sometimes, after the reboot, it will load most everything and then go to the BSOD.
I have uploaded the SF Diag Tool v. 4 zip file entitled rlslagle.zip to Windows Sky Drive. Here is the download link:
https://skydrive.live.com/redir.aspx?cid=082906026fee0df8&page=self&resid=82906026FEE0DF8!107&parid=82906026FEE0DF8!103&authkey=!&Bpub=SDX.SkyDrive&Bsrc=Share

I'm hoping you can help.
Thank you in advance,
rlslagle

rlslagle
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Re: BSOD on restart

Post by T0k3n on 1st September 2012, 1:12 pm

You may want to take a look at the link below and follow the steps to make sure that you are not still infected with malware.

http://www.GeekPolice.net/t3821-read-this-before-posting

What is the info on the BSOD? Can you upload the dump files?

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