Cannot run .exes and they disappear into thin air

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Cannot run .exes and they disappear into thin air

Post by Perpleks on Tue Aug 21, 2012 6:01 am

I've tried to download a few games lately, primarily Zenith and Charles Barkley: Shut Up and Jam and with both files after I double click the .exe to install it shows up for a second before going away and taking the .exe with it to who knows where. I've tried running the files with AVG and Comodo anti-virus on and off, neither making any change whatsoever.

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Re: Cannot run .exes and they disappear into thin air

Post by NightFury12 on Tue Aug 21, 2012 11:15 am

Perpleks
The download, is it getting completed or its interrupted?
What browser you are experiencing this?
Have you tried with a different browser like chrome or firefox?
http://www.whatbrowser.org/en/browser/

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Re: Cannot run .exes and they disappear into thin air

Post by Perpleks on Tue Aug 21, 2012 2:58 pm

The problem isn't during mid download, it's after completion. I'm using a chrome derivative but I'll try it on firefox now and post the results here. The file doesn't disappear until I double click it in windows, however

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Re: Cannot run .exes and they disappear into thin air

Post by Perpleks on Tue Aug 21, 2012 3:24 pm

Same problem as before after downloading through firefox, and also the exact same thing happens if I try to run as admin.

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Re: Cannot run .exes and they disappear into thin air

Post by NightFury12 on Tue Aug 21, 2012 3:33 pm

Try to download the file to the desktop and Check.

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Re: Cannot run .exes and they disappear into thin air

Post by Perpleks on Tue Aug 21, 2012 3:41 pm

Still no good. Does the exact same thing as before

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Re: Cannot run .exes and they disappear into thin air

Post by NightFury12 on Tue Aug 21, 2012 3:44 pm

Open Firefox --> on the address bar type about:config --> among the entries search for browser.download.manager.scanWhenDone --> Double click on that entry, the value will change from true to false --> Restart firefox and then try to download the file again.

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Re: Cannot run .exes and they disappear into thin air

Post by Perpleks on Tue Aug 21, 2012 4:05 pm

Same as it ever was, as soon as I run the application after extracting, it starts to pull up and the just stops working immediately.

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Re: Cannot run .exes and they disappear into thin air

Post by NightFury12 on Tue Aug 21, 2012 4:08 pm

Turn-Off the AVG protection for a while (do this if you are sure the file you are downloading is safe) and then download and run the file. Also, provide us the file name of the file you are trying to download.


Last edited by NightFury12 on Tue Aug 21, 2012 4:52 pm; edited 1 time in total

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Re: Cannot run .exes and they disappear into thin air

Post by Perpleks on Tue Aug 21, 2012 4:14 pm

Still nothing. I'm trying to run zineth.exe from http://arcanekids.com/

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Re: Cannot run .exes and they disappear into thin air

Post by NightFury12 on Tue Aug 21, 2012 4:21 pm

Remove the file avgoff2k.dll from this location :
"C:\Program Files\AVG\AVG(Version)\avgoff2k.dll"
for 64bit Operating System:
"C:\Program Files (x86)\AVG\AVG(Version)\avgoff2k.dll")
and check the download again.

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Re: Cannot run .exes and they disappear into thin air

Post by Perpleks on Tue Aug 21, 2012 4:28 pm

I haven't got a file named "avgoff2k.dll", I ran a search and it didn't come up and I can't see it in the "C:\Program Files (x86)\AVG\AVG2012"

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Re: Cannot run .exes and they disappear into thin air

Post by NightFury12 on Tue Aug 21, 2012 4:39 pm

It looks like its a known issue with AVG(got the info from their forums), as I can see the zenith file is a ZIP file and once you extract it, it is getting removed. SO Disconnect from the Internet --> Remove AVG from Control panel --> Programs and features.
Restart the Computer --> Extract the file from the zip file and try to run it.

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Re: Cannot run .exes and they disappear into thin air

Post by Perpleks on Tue Aug 21, 2012 4:43 pm

Alright, I'll update here in just a minute

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Re: Cannot run .exes and they disappear into thin air

Post by NightFury12 on Tue Aug 21, 2012 4:55 pm

As you've mentioned you are running two AV's AVG and Comodo, running more than one AV can cause a lot of problems and pave the way for infections to get in easily. Choose between one of those two.

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Re: Cannot run .exes and they disappear into thin air

Post by Perpleks on Tue Aug 21, 2012 5:04 pm

Even after deleting AVG it still has the issue, perhaps it has something to do with running Comodo?
Now that I've gotten rid of AVG I've only got the one, decision was made for me.

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Re: Cannot run .exes and they disappear into thin air

Post by NightFury12 on Tue Aug 21, 2012 5:05 pm

Is Comodo a Free version or a purchased product?

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Re: Cannot run .exes and they disappear into thin air

Post by Perpleks on Tue Aug 21, 2012 5:07 pm

Free version, as was AVG

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Re: Cannot run .exes and they disappear into thin air

Post by NightFury12 on Tue Aug 21, 2012 5:11 pm

As both are free versions, you can install them back again from the Internet.

Create a New Administrator account and check the Download once again.

Let me confirm one more time: The zineth.zip is downloaded without issues and it is not getting removed. Once you extract the .exe inside it --> that file is getting removed, correct?

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Re: Cannot run .exes and they disappear into thin air

Post by Perpleks on Tue Aug 21, 2012 5:17 pm

I wasn't worried about getting them back, was just saying I'm not really worried about making a choice I'll stick with Comodo.

The problem isn't during the extraction, I extract the file and one I try running the .exe the file activates for around 2 seconds before stopping running, and then being removed.

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Re: Cannot run .exes and they disappear into thin air

Post by NightFury12 on Tue Aug 21, 2012 5:19 pm

Thanks for the summary...Have you tried creating a New Account and checked the Download?

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Re: Cannot run .exes and they disappear into thin air

Post by Perpleks on Tue Aug 21, 2012 5:23 pm

Just created the account, about to try it out

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Re: Cannot run .exes and they disappear into thin air

Post by NightFury12 on Tue Aug 21, 2012 5:39 pm

Whats the status?

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Re: Cannot run .exes and they disappear into thin air

Post by Perpleks on Tue Aug 21, 2012 5:43 pm

It failed to run the .exe, but it didn't disappear this time. I'll try running the .exe as admin this time

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Re: Cannot run .exes and they disappear into thin air

Post by Perpleks on Tue Aug 21, 2012 5:45 pm

Still no luck, but also still didn't get removed

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Re: Cannot run .exes and they disappear into thin air

Post by NightFury12 on Tue Aug 21, 2012 6:12 pm

Download the Zip file again and check.

Download Comodo and do a over install on your Computer:
http://antivirus.comodo.com/internet-security-for-home.php

See if you can download the Comodo from the above link.

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Re: Cannot run .exes and they disappear into thin air

Post by Perpleks on Tue Aug 21, 2012 8:09 pm

I was able to download the new comodo, and everything there went smoothly. I tried running Zineth again and that didn't run, but the exe didn't get removed this time.

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Re: Cannot run .exes and they disappear into thin air

Post by NightFury12 on Wed Aug 22, 2012 12:19 am

Run the AVG Remover(x64) from here: http://www.avg.com/ww-en/utilities

Restart the computer--> tap the F8 continuously --> in the Advanced Boot menu options select safe mode--> Hit enter --> Once you are logged in try to extract the file once again from the zineth.zip file and then try to Run it.

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Re: Cannot run .exes and they disappear into thin air

Post by Perpleks on Wed Aug 22, 2012 4:17 am

Ran the remover, still nothing doing. Didn't work in safe mode either

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Re: Cannot run .exes and they disappear into thin air

Post by NightFury12 on Wed Aug 22, 2012 4:42 am

Download Google Chrome and then try to download the zip file once again and check.

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Re: Cannot run .exes and they disappear into thin air

Post by NightFury12 on Wed Aug 22, 2012 4:59 am

Try to download the zip file from here: http://sdrv.ms/PEiIIK

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Re: Cannot run .exes and they disappear into thin air

Post by Perpleks on Thu Aug 23, 2012 12:17 am

Trying the download now

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Re: Cannot run .exes and they disappear into thin air

Post by Perpleks on Thu Aug 23, 2012 12:33 am

Same as it ever was

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Re: Cannot run .exes and they disappear into thin air

Post by NightFury12 on Thu Aug 23, 2012 1:57 am

Open Comodo --> click on View Antivirus Events --> Check the entries and see if you can find any entry related to the removal of the zenith.exe

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Re: Cannot run .exes and they disappear into thin air

Post by Perpleks on Fri Aug 24, 2012 3:40 am

Found it, last quarantine was 8/21/2012

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Re: Cannot run .exes and they disappear into thin air

Post by Perpleks on Fri Aug 24, 2012 3:41 am

But that was two days ago, and I still can't run it

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Re: Cannot run .exes and they disappear into thin air

Post by Perpleks on Fri Aug 24, 2012 3:43 am

Malware name "TrojWare.Win32.Game"Thief.Magania.~YB@225330048

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Re: Cannot run .exes and they disappear into thin air

Post by Perpleks on Fri Aug 24, 2012 3:44 am

GameThief* not Game"Thief


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Re: Cannot run .exes and they disappear into thin air

Post by NightFury12 on Fri Aug 24, 2012 4:15 am

Perpleks,
Before proceeding further, start a thread in the Virus, Spyware & Malware Removal: http://www.GeekPolice.net/f11-virus-spyware-malware-removal
Request their assistance regarding this infection, I'm not trained in Malware Removals and infections.
I would say if the AV says that the file is malicious I'll stay away from that file.

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Re: Cannot run .exes and they disappear into thin air

Post by Perpleks on Fri Aug 24, 2012 3:52 pm

Mmkay, I'll go check there, but it also says there's this file "redblade" and in fact it is the virus on every quarantine since August 12th


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Re: Cannot run .exes and they disappear into thin air

Post by NightFury12 on Fri Aug 24, 2012 3:59 pm

You had two AV's AVG and Comodo, having more than AV running in a computer can cause some terrible things like making it easier for an infection to get in.
We came to know that this file is an infection according to Comodo. So I directed you to the experts to get a clean system health certificate, to make sure nothing else is lurking in the background. Better safe than sorry.

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