Internet and router doesnt work??

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Internet and router doesnt work??

Post by tahmid on 14th August 2012, 2:06 pm

Everytime i go on the internet it says internet cannot be displayed or something. I got a netgear router and three of the lights are green, the 1)power 2)internet and 3) wifi. My internet stopped working oneday not sure what caused it. How can i fix this??

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Re: Internet and router doesnt work??

Post by tahmid on 14th August 2012, 3:08 pm

Also it shows that i am connected to the internet.

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Re: Internet and router doesnt work??

Post by NightFury12 on 14th August 2012, 5:06 pm

Hi tahmid
Download Mini-Toolbox by Farbar from here: http://download.bleepingcomputer.com/farbar/MiniToolBox.exe

Check the following boxes: Flush DNS, Reset IE Proxy Settings, Reset FF Proxy Settings, List Content of Host file, List IP Configuration . Then click Go.

A Notepad will open with logs, copy and post the logs in your next post.

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Re: Internet and router doesnt work??

Post by tahmid on 14th August 2012, 6:19 pm

How can i download this if my internet doesn't work?

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Re: Internet and router doesnt work??

Post by NightFury12 on 14th August 2012, 6:20 pm

Download it from the machine you are posting Reply...and then Copy the file to that Computer and run it.

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Re: Internet and router doesnt work??

Post by tahmid on 16th August 2012, 12:58 am

The machine im using to post this is my iphone and it doest let me download it from my phone

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Re: Internet and router doesnt work??

Post by NightFury12 on 16th August 2012, 12:57 pm

Open Command Prompt --> Type ipconfig --> post the output here ( Regarding IP Address and default Gateway post it like this eg: 192.XXX.1.X)

After completing the above type this command in command prompt
ping google.com

Let us know the packets sent, received and Failed.

Command Prompt: Press and hold down the windows key on your keyboard then press r --> type cmd then hit OK.

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