HELP ME SIREFEF INFECTION!!! services.exe affected by trojan virus

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HELP ME SIREFEF INFECTION!!! services.exe affected by trojan virus

Post by littlethings33 on Thu Aug 02, 2012 11:00 pm

Can anyone help me fix this problem? At first i stated that it will shut down my computer in 60 seconds but my AVG Antivirus whitlisted it but cannot fix nor delete the said virus. AVG informs me during start up of this virus isolated but not removed. Anything I can do to remove it please?

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Re: HELP ME SIREFEF INFECTION!!! services.exe affected by trojan virus

Post by Superdave on Sat Aug 04, 2012 12:19 am

Hello and welcome to GeekPolice.Net My name is Dave. I will be helping you out with your particular problem on your computer.

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
*****************************************************************
Download [You must be registered and logged in to see this link.] and save it to a flash drive.


Depending on your type of system, you will have to select 32-bit or 64-bit accordingly. [You must be registered and logged in to see this link.]

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:

  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Choose your language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.

To enter System Recovery Options by using Windows installation disc:

  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Choose your language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.

On the System Recovery Options menu you will get the following options:

      Startup Repair
      System Restore
      Windows Complete PC Restore
      Windows Memory Diagnostic Tool
      Command Prompt


  • Select Command Prompt
  • In the command window type in notepad and press Enter.
  • The notepad opens. Under File menu select Open.
  • Select "Computer" and find your flash drive letter and close the notepad.
  • In the command window type e:\frst.exe and press Enter
    Note: Replace letter e with the drive letter of your flash drive.
  • The tool will start to run.
  • When the tool opens click Yes to the disclaimer.
  • Place a check next to List Drivers MD5 as well as the default check marks that are already there
  • Press Scan button.
  • type exit and reboot the computer normally
  • FRST will make a log (FRST.txt) on the flash drive, please copy and paste the log in your reply.

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