Malwarebytes crashed, followed by Dr. Watson debugger... with OTL log

View previous topic View next topic Go down

Malwarebytes crashed, followed by Dr. Watson debugger... with OTL log

Post by Damnion on Fri 20 Jul 2012, 5:07 pm

Hello. I'm ashamed to say that once again, I have stumbled upon another problem... I hope you guys are still willing to help!

So earlier I was trying to do a full scan with Malwarebytes. The scan worked fine for 21 minutes until an error message popped (one which said "Malwarebytes has encountered a problem" and offered to send error report). I clicked on "Don't Send", then immediately after that another error message emerged, this time for Dr. Watson postmortem debugger. MBAM became non-responsive and I had to use task manager to close it. When I tried to run MBAM again, it said "Malwarebytes is already running". After restarting my PC, I tried a quick scan but the same problem occurred after like 7 minutes.

Avast full scan gave a result of no infections.

About two weeks ago, avast detected a threat (malware I think) from the web and blocked it. I scanned with MBAM and fixed the threat (which was just 1 file). Last Monday, avast blocked another threat but I haven't got the chance to scan my PC with MBAM until today. But that crash problem happened...

Is this because of an infection or some other things? Either way, I've included an OTL log.

Any help would be greatly appreciated!

EDIT: It keeps saying "uploaded file is not valid" for the .txt log file. I've tried zipping it, copying the contents into a new .txt but no positive results. So I uploaded it to mediafire.

[You must be registered and logged in to see this link.]


Last edited by Damnion on Fri 20 Jul 2012, 5:20 pm; edited 2 times in total

Damnion

Newbie Surfer
Newbie Surfer

Posts : 15
Joined : 2010-09-15
Operating System : XP

View user profile

Back to top Go down

Re: Malwarebytes crashed, followed by Dr. Watson debugger... with OTL log

Post by Gabethebabe on Fri 20 Jul 2012, 6:45 pm

Hi there Damnion!

I am Gabethebabe and I will be helping you with this issue. Before we start some general remarks/rules:
  • Whilst Im helping you, please follow my instructions carefully and do not experiment on your own or accept help from other persons.
  • Feel free to ask questions! Especially if my instructions are not clear. Im here to help, not confuse you.
  • I will try and respond quickly, but please understand I do have a real life (job, wife, 3 kids, kinky hobbies).
  • Stick with me till the end. If your computer starts running better, doesnt mean it is clean yet!

====================

I don't see anything that worries me in your OTL log. This could not be a problem of MBAM itself? Have you tried uninstalling and reinstalling it?

Gabethebabe

Tech Advisor
Tech Advisor

Posts : 1568
Joined : 2010-03-07
Operating System : WIN7 64bit, Ubuntu 12.04 LTS

View user profile

Back to top Go down

Re: Malwarebytes crashed, followed by Dr. Watson debugger... with OTL log

Post by Damnion on Fri 20 Jul 2012, 7:25 pm

Hi Gabethebabe! Thank you for the fast reply

Haven't tried that, I'll try it now...

Damnion

Newbie Surfer
Newbie Surfer

Posts : 15
Joined : 2010-09-15
Operating System : XP

View user profile

Back to top Go down

Re: Malwarebytes crashed, followed by Dr. Watson debugger... with OTL log

Post by Damnion on Sat 21 Jul 2012, 2:56 am

Uninstalling and reinstalling worked, just did a full scan (for almost 4 hours) and MBAM reported in 4 infections. Here's the log.

Malwarebytes Anti-Malware (PRO) 1.62.0.1300
[You must be registered and logged in to see this link.]

Database version: v2012.07.20.04

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
DamionNemesis :: TOCCHI-AB4A7963 [administrator]

Protection: Enabled

7/20/2012 4:16:49 PM
mbam-log-2012-07-20 (16-16-49).txt

Scan type: Full scan (C:\|D:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 388017
Time elapsed: 3 hour(s), 35 minute(s), 29 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 1
HKCR\AppID\{D2083641-E57F-4eab-BB85-0582424F4A29} (Adware.HotBar.CP) -> Quarantined and deleted successfully.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 3
C:\Documents and Settings\DamionNemesis\Local Settings\temp\KMP_3.2.0.0.exe (PUP.ToolbarDownloader) -> Quarantined and deleted successfully.
D:\DamionNemesis\Portable CorelDRAW X3\Settings\4000003000002h\CorelDRW.exe (Trojan.Agent) -> Quarantined and deleted successfully.
D:\DamionNemesis\Portable CorelDRAW X3\Settings\400000500002h\AcroRd32Info.exe (Trojan.Agent) -> Quarantined and deleted successfully.

(end)

Am I clean now??

Damnion

Newbie Surfer
Newbie Surfer

Posts : 15
Joined : 2010-09-15
Operating System : XP

View user profile

Back to top Go down

Re: Malwarebytes crashed, followed by Dr. Watson debugger... with OTL log

Post by Sponsored content Today at 2:58 am


Sponsored content


Back to top Go down

View previous topic View next topic Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum