CONNOT REREGISTER Mshtml.dll

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CONNOT REREGISTER Mshtml.dll

Post by Ubangy on Thu Jun 21, 2012 3:49 pm

After a week long battle with a nasty trojan rogue anti-malware P.O.S. and all its effects and pieces using the anti-malware forum I am left with one issue unresolved. hyperlinks in e-mail would not work. it was recommended that i re-register 6 DLL files.

I re-registered 5 out of 6 DLL files ...BUT for one I get an error message that reads: "Mshtml.dll was loaded but, the Dllregisterserver entry point was not found. This file cannot be registered."

How can I fix this?

Chris


Last edited by Ubangy on Thu Jun 21, 2012 4:16 pm; edited 1 time in total (Reason for editing : spelling error)

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Re: CONNOT REREGISTER Mshtml.dll

Post by Dr Jay on Thu Jun 21, 2012 9:24 pm

Hi

Do you remember what the threat was called?

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Re: CONNOT REREGISTER Mshtml.dll

Post by Ubangy on Thu Jun 21, 2012 10:08 pm

Yes it was LIVE SECURITY PLATINUM. I was assisted very well by SUPERDAVE It was he who directed me here for the last bit.and here is the thread http://www.GeekPolice.net/t28857-infected-by-live-security-platinum.

Thanks

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Re: CONNOT REREGISTER Mshtml.dll

Post by Dr Jay on Fri Jun 22, 2012 2:41 pm

What happens when you go to http://update.microsoft.com ? Let me know about that so we can move on with diagnosis of the underlying issue.

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Re: CONNOT REREGISTER Mshtml.dll

Post by Ubangy on Fri Jun 22, 2012 9:54 pm

This is what happens when i try to proceed;




[Error number: 0x8007050A]
The website has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem.
For self-help options:

Frequently Asked Questions

Find Solutions

Windows Update Newsgroup
For assisted support options:

Microsoft Online Assisted Support (no-cost for Windows Update issues)





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Re: CONNOT REREGISTER Mshtml.dll

Post by Ubangy on Sun Jun 24, 2012 3:04 pm

DMJ???

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Re: CONNOT REREGISTER Mshtml.dll

Post by Dr Jay on Sun Jun 24, 2012 7:06 pm

Don't mean for the delay, weekends are a bit tough to get work done. Got lots of family wanting my time on weekends.

I want to take a closer look at your system, please.

Please download the latest version of Kaspersky GetSystemInfo (GSI) from Kaspersky and save it to your Desktop.

Note: please close all other applications running on your system.

Double click GetSystemInfo.exe to open it. It will display an agreement. Click on I Agree to continue.

Click the Settings button.



Set the slider to Maximum.



IMPORTANT! Then, click Customize - choose Driver / Ports tab and uncheck Scan Ports.




On the General tab, make sure all of the boxes are checked.




On the Misc tab, make sure all the checkboxes are checked.

Then, click OK on the windows that you launched.



Click Create Report to run it.


It will begin scanning.

It will create a zip folder called GetSystemInfo_XXXXXXXXXXXXXX.zip on your Desktop.

It should automatically upload it to http://www.getsysteminfo.com. If it does not, then please submit it manually by going to the site and doing the upload process.

It will redirect to a page, where it will provide a sharing URL for specialists. Copy and paste the url of the GSI Parser report in your next reply.

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Re: CONNOT REREGISTER Mshtml.dll

Post by Ubangy on Tue Jun 26, 2012 2:05 am

Sorry for the impatience I will cross my legs next time and wait quietly. Thanks for your time. i am grateful to all of you.
Congratulations!
Your report has been successfully created!


You can have your report analyzed by specialists by sharing the following link:

http://www.getsysteminfo.com/read.php?file=a432cf21a891b6db3c64f7204bdfce07


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Re: CONNOT REREGISTER Mshtml.dll

Post by Dr Jay on Tue Jun 26, 2012 7:49 pm

Visit this page and hit the big green "Run now" button: http://support.microsoft.com/mats/windows_update/


We've got more options to try, but go ahead and see if this works out. (Try to run updates after doing the Microsoft Fix-it.)

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Re: CONNOT REREGISTER Mshtml.dll

Post by Ubangy on Tue Jun 26, 2012 11:58 pm

It could not repair problems with the Window Update components and the original problem still persists

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Re: CONNOT REREGISTER Mshtml.dll

Post by Ubangy on Wed Jun 27, 2012 12:02 am

Tried manual updates and it choked. Message said it could not display somehing and stopped.

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Re: CONNOT REREGISTER Mshtml.dll

Post by Dr Jay on Thu Jun 28, 2012 10:45 am

Fixing the update issue
  1. Create a new System Restore Point
  2. Close all programs, as this method will automatically shut down the computer.
    Click on START then click Run and copy & paste the following entry into the box and click OK
    Code:
    CMD /C ECHO Y|CHKDSK C: /R | SHUTDOWN /R /T 30
    • Download and install CCleaner
    • CCleaner
    • Double-click on the downloaded file "ccsetup229_slim.exe" and install the application.
    • Keep the default installation folder "C:\Program Files\CCleaner"
    • Click finish when done and close ALL PROGRAMS including your Web Browser
    • Start the CCleaner program.
    • Click on Registry and Uncheck Registry Integrity so that it does not run (basically the very top, uncheck it)
    • Click on Options - Advanced and Uncheck "Only delete files in Windows Temp folders older than 48 hours"
    • Click back to Cleaner and under SYSTEM uncheck the Memory Dumps and Windows Log Files
    • Click on Run Cleaner button on the bottom right side of the program.
    • Click OK to any prompts
    • Close the program now and Restart the computer again

  • Please open Notepad and enter in the following:
    @ECHO OFF
    CLS
    REM http://support.microsoft.com/kb/910359
    REM http://support.microsoft.com/kb/555989
    REM http://support.microsoft.com/kb/943144

    ECHO This batch file will rename software distribution
    ECHO folders and reregister files but should only be ran
    ECHO on systems having troubles running the Windows Update Site
    ECHO.
    ECHO This link should be run when finished to get all updates
    ECHO http://update.microsoft.com/microsoftupdate
    ECHO.
    ECHO Please press CTRL C to stop this batch file now... or
    ECHO.
    PAUSE
    regsvr32 /s c:\windows\system32\actxprxy.dll
    regsvr32 /s c:\windows\system32\jscript.dll
    regsvr32 /s c:\windows\system32\mshtml.dll
    regsvr32 /s c:\windows\system32\msjava.dll
    regsvr32 /s c:\windows\system32\msxml.dll
    regsvr32 /s c:\windows\system32\shdocvw.dll
    regsvr32 /s c:\windows\system32\vbscript.dll
    net stop wuauserv
    net stop bits
    net stop cryptsvc
    ren %systemroot%\System32\Catroot2 Catroot2OLDER
    net start cryptsvc
    ren %systemroot%\SoftwareDistribution SoftwareDistributionOLDER
    regsvr32 /s Actxprxy.dll
    regsvr32 /s atl.dll
    regsvr32 /s Browseui.dll
    regsvr32 /s cryptdlg.dll
    regsvr32 /s dssenh.dll
    regsvr32 /s gpkcsp.dll
    regsvr32 /s initpki.dll
    regsvr32 /s jscript.dll
    regsvr32 /s Mshtml.dll
    regsvr32 /s Msjava.dll
    regsvr32 /s Mssip32.dll
    regsvr32 /s Mssip32.dll
    regsvr32 /s msxml.dll
    regsvr32 /s msxml2.dll
    regsvr32 /s msxml3.dll
    regsvr32 /s Oleaut32.dll
    regsvr32 /s qmgr.dll
    regsvr32 /s qmgrprxy.dll
    regsvr32 /s rsaenh.dll
    regsvr32 /s sccbase.dll
    regsvr32 /s Shdocvw.dll
    regsvr32 /s shell32.dll
    regsvr32 /s slbcsp.dll
    regsvr32 /s softpub.dll
    regsvr32 /s Softpub.dll
    regsvr32 /s Urlmon.dll
    regsvr32 /s wintrust.dll
    regsvr32 /s wuapi.dll
    regsvr32 /s wuaueng.dll
    regsvr32 /s wuaueng1.dll
    regsvr32 /s wucltui.dll
    regsvr32 /s wups.dll
    regsvr32 /s wups2.dll
    regsvr32 /s wuweb.dll
    net start bits
    net start wuauserv
    net start Eventlog
    PAUSE
    Then, click File > Save as...
    Save as fixWinUpd.bat to your Desktop.
    Choose Save as type... All Files.
    Click Save.

    Then, exit Notepad.

    Double-click on fixWinUpd.bat. You may see some errors, but let it run. Allow it to finish, then restart your computer. Try the update again.

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    Re: CONNOT REREGISTER Mshtml.dll

    Post by Ubangy on Thu Jun 28, 2012 10:50 am

    I already have cc cleaner. cant I use that or uninstall and download new?

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    Re: CONNOT REREGISTER Mshtml.dll

    Post by Dr Jay on Thu Jun 28, 2012 10:56 am

    You can use the version you have, that's fine!

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    Re: CONNOT REREGISTER Mshtml.dll

    Post by Ubangy on Fri Jun 29, 2012 2:02 am

    Ok I checked for updates an it is now Version 3.20.1750

    "9.Click on Registry and Uncheck Registry Integrity so that it does not run (basically the very top, uncheck it)"

    These exact words do not appear as an option so I unchecked all. is this correct? Also nothing is checked under the windows tab of Cleaner and lots are checked in Applications. I dont wish to delete the internet and dowload histories. Is this ok?

    I dont want to proceed until i am clear on this.

    Thank you


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    Re: CONNOT REREGISTER Mshtml.dll

    Post by Dr Jay on Fri Jun 29, 2012 10:55 am

    Yeah, just run the Cleaner tab, click on Run Cleaner.

    That should be fine!

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    Re: CONNOT REREGISTER Mshtml.dll

    Post by Ubangy on Sat Jun 30, 2012 7:00 pm

    This is he result from the windows update attempt




    [Error number: 0x8007050A]
    The website has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem.
    For self-help options:

    Frequently Asked Questions

    Find Solutions

    Windows Update Newsgroup
    For assisted support options:

    Microsoft Online Assisted Support (no-cost for Windows Update issues)





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    Re: CONNOT REREGISTER Mshtml.dll

    Post by Dr Jay on Sat Jun 30, 2012 7:36 pm

    Darn!

    Please go to this page and download Fix Windows Update by Ramesh Kumar and save to your Desktop.
    (Click on the hard drive icon with a downward arrow).
    • Extract it to your Desktop.
    • Then, double-click on the program and click the Fix Windows Update button.
    • Reboot your computer and see if it will work now.

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    Re: CONNOT REREGISTER Mshtml.dll

    Post by Ubangy on Sat Jun 30, 2012 9:15 pm

    it keeps asking for Vista and I run XP

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    Re: CONNOT REREGISTER Mshtml.dll

    Post by Dr Jay on Sun Jul 01, 2012 5:42 pm

    Please have Internet Explorer reset: http://support.microsoft.com/kb/923737#fixit4me

    Click on the Fix-it button.

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    Re: CONNOT REREGISTER Mshtml.dll

    Post by Ubangy on Tue Jul 03, 2012 2:00 am

    Internet out since saturday
    Reset was done.
    Still can't run updates

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    Re: CONNOT REREGISTER Mshtml.dll

    Post by Dr Jay on Tue Jul 03, 2012 7:46 pm

    Let's try this:

    Unregister and re-register the mshtml.dll and then check if you come across the issue.
    Step 1:
    a. Click on Start.

    b. Click on Run and then type

    regsvr32 /u mshtml.dll

    c. Click on OK.


    Step 2:

    a. Click on Start.

    b. Click on Run, type:

    regsvr32 mshtml.dll

    c. Click OK.


    Let me know if that was successful!

    The hotfix mentioned here might work: http://support.microsoft.com/?kbid=281679

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    Re: CONNOT REREGISTER Mshtml.dll

    Post by Ubangy on Sat Jul 07, 2012 6:57 pm

    The rsults for both parts was the following message


    "Mshtml.dll was loaded but, the Dllregisterserver entry point was not found. This file cannot be registered."


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    Re: CONNOT REREGISTER Mshtml.dll

    Post by Ubangy on Sun Jul 08, 2012 1:24 am

    one was register one ws unregister.. my bad

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    Re: CONNOT REREGISTER Mshtml.dll

    Post by Dr Jay on Sun Jul 08, 2012 10:35 am

    Download LockSearch to your desktop

    • A window will pop up, Press 2 and then Enter. A scan will start, let it run uninterrupted. It should only take a few minutes.
    • A log will appear when it is finished, it will also be saved in the same location as LockSearch, which should be on your desktop. Post the contents of the log in your reply

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    Re: CONNOT REREGISTER Mshtml.dll

    Post by Ubangy on Sun Jul 08, 2012 2:52 pm

    LockSearch by jpshortstuff (05.11.09.1)
    Log created at 10:39 on 08/07/2012 (HP_Administrator)
    Scanning C:\


    C:\hiberfil.sys
    -------------------------


    C:\pagefile.sys
    -------------------------

    -=E.O.F=-

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    Re: CONNOT REREGISTER Mshtml.dll

    Post by Dr Jay on Mon Jul 09, 2012 9:23 pm

    Are you up for a data-safe Windows XP repair install?

    If so, I will point you to the tutorial for it...

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    Re: CONNOT REREGISTER Mshtml.dll

    Post by Ubangy on Tue Jul 10, 2012 1:55 am

    How hard can it be? Send it on dude! I am backed up to an external drive as well

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    Re: CONNOT REREGISTER Mshtml.dll

    Post by Dr Jay on Tue Jul 10, 2012 7:44 pm


    Dr Jay
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    Re: CONNOT REREGISTER Mshtml.dll

    Post by Ubangy on Mon Jul 16, 2012 12:57 am

    Jay I am going to be off line for a week or so. Can you keep the thread active till i get back to you with results?

    Chris

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    Re: CONNOT REREGISTER Mshtml.dll

    Post by Dr Jay on Tue Jul 17, 2012 10:11 am

    Sure.

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    Re: CONNOT REREGISTER Mshtml.dll

    Post by Ubangy on Wed Nov 21, 2012 3:24 am

    Jay a week turned into many moths...My HP came preinstalled with XP so I have no disks to do the frepair with... other options?

    Might this help?http://social.microsoft.com/Forums/is/genuinewindowsxp/thread/8fd47490-5c80-4b88-bd38-9b65370a0f9b

    found it tonite

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