Windows Protection Suite Removal Help

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Windows Protection Suite Removal Help

Post by ausummer on Sun 10 Jun 2012, 2:46 pm

This ugly thing reared it's head several hours ago and after numerous false leads, I ended up here. I realize it is ubiquitous and has probably been dealt with many times here, but I will ask again. Please?

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Re: Windows Protection Suite Removal Help

Post by DragonMaster Jay on Mon 11 Jun 2012, 6:59 am

Please visit this webpage for a tutorial on downloading and running ComboFix:

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See the area: Using ComboFix, and when done, post the log back here.


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Re: Windows Protection Suite Removal Help

Post by ausummer on Mon 11 Jun 2012, 9:26 am

very funny! I followed the directions and got a load of ads, junk mail and no removal of the Windows Protection Suite. Thanks but not thanks!! DO NOT WANT YOUR KIND OF HELP!!!

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Re: Windows Protection Suite Removal Help

Post by DragonMaster Jay on Tue 12 Jun 2012, 3:48 am

As far as I can tell, there are only a couple of banner/box ads on the page. It contains clear instructions from my end.

The advertising, popups, fake Internet Explorer pages, etc., are coming as a result of the infection(s) on your computer, not from our end or on Bleeping Computer's end.

Our services along with our corresponding services are all completely trusted from thousands of helped users every year.

We have not, never have had, and never will have any junk mail services to anyone!


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Re: Windows Protection Suite Removal Help

Post by ausummer on Tue 12 Jun 2012, 2:15 pm

I understand where the junk is coming from. My computer...but I am too dense to follow the instructions and follow the program. I'll just get another PC. These things are a waste of money and time. Get a MAC and be done with this nonsense. Thanks for your time and consideration.

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Re: Windows Protection Suite Removal Help

Post by ausummer on Tue 12 Jun 2012, 3:25 pm

Okay! I ran it and got rid of the "Windows Protection Suite"...what do you want me to do with the Log Report?

Thanks!

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Re: Windows Protection Suite Removal Help

Post by DragonMaster Jay on Wed 13 Jun 2012, 3:59 am

Post that here please, and I will take a quick look at it.

Remember, learning about computers takes a bit of patience. We're here to help.

If there is anything that you don't understand, please let us know. We help to "Discover New Computer Knowledge" as the subtitle says in our logo.

We purposely write instructions so they are very easy to understand.

You could go and buy a new computer, or go and have somebody overcharge you to fix it. But, we don't charge. I muster to say that 90% of the computer problems we see here on the forums get solved!

Anyway, go ahead with that ComboFix log, if you wish, and I will check and get your computer cleaned up!


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Re: Windows Protection Suite Removal Help

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