remove windows web helper

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Solved remove windows web helper

Post by sqounk on Wed 09 May 2012, 9:37 am

OTL logfile created on: 5/8/2012 8:29:22 AM - Run 1
OTL by OldTimer - Version 3.2.42.1 Folder = C:\Users\Valentina\Downloads
64bit- Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.75 Gb Total Physical Memory | 0.95 Gb Available Physical Memory | 34.76% Memory free
5.49 Gb Paging File | 3.52 Gb Available in Paging File | 64.15% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 136.95 Gb Total Space | 88.39 Gb Free Space | 64.54% Space Free | Partition Type: NTFS
Drive D: | 7.41 Gb Total Space | 0.00 Gb Free Space | 0.00% Space Free | Partition Type: UDF

Computer Name: VALENTINA-PC | User Name: Valentina | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2012/05/08 08:29:07 | 000,595,968 | ---- | M] (OldTimer Tools) -- C:\Users\Valentina\Downloads\OTL.com
PRC - [2012/02/23 12:29:05 | 000,307,824 | ---- | M] (Google Inc.) -- C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
PRC - [2012/02/03 14:14:44 | 000,108,032 | ---- | M] (Eastman Kodak Company) -- C:\Program Files (x86)\Kodak\KODAK Share Button App\Listener.exe
PRC - [2012/01/03 17:31:34 | 001,391,272 | ---- | M] (Ask) -- C:\Program Files (x86)\Ask.com\Updater\Updater.exe
PRC - [2011/06/09 13:06:06 | 000,507,624 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
PRC - [2011/04/16 20:45:11 | 000,130,008 | R--- | M] (Symantec Corporation) -- C:\Program Files (x86)\Norton 360\Engine\5.2.0.13\ccsvchst.exe
PRC - [2010/11/04 11:29:10 | 047,117,656 | ---- | M] (Slimware Utilities, Inc.) -- C:\Program Files (x86)\FixCleaner\FixCleaner.exe
PRC - [2010/11/01 15:15:12 | 000,886,752 | ---- | M] () -- C:\Program Files (x86)\SelectRebates\SelectRebates.exe
PRC - [2009/08/06 13:18:54 | 000,311,592 | ---- | M] (Egis Technology Inc.) -- C:\Program Files (x86)\EgisTec\MyWinLocker 3\x86\MWLService.exe
PRC - [2009/08/06 13:18:42 | 000,349,480 | ---- | M] (Egis Technology Inc.) -- C:\Program Files (x86)\EgisTec\MyWinLocker 3\x86\mwlDaemon.exe
PRC - [2009/08/04 01:09:34 | 000,199,464 | ---- | M] (Egis Technology Inc.) -- C:\Program Files (x86)\EgisTec Egis Software Update\EgisUpdate.exe
PRC - [2009/07/27 20:50:32 | 001,157,128 | ---- | M] (Dritek System Inc.) -- C:\Program Files (x86)\Launch Manager\LManager.exe
PRC - [2009/07/03 21:47:12 | 000,240,160 | ---- | M] (Acer) -- C:\Program Files\Acer\Acer Updater\UpdaterService.exe
PRC - [2009/06/04 09:04:50 | 001,150,496 | ---- | M] (Acer Incorporated) -- C:\Program Files (x86)\Acer\Registration\GregHSRW.exe


========== Modules (No Company Name) ==========

MOD - [2010/11/01 15:15:12 | 000,886,752 | ---- | M] () -- C:\Program Files (x86)\SelectRebates\SelectRebates.exe
MOD - [2010/11/01 15:15:10 | 000,177,616 | ---- | M] () -- C:\Program Files (x86)\SelectRebates\SRebates.dll
MOD - [2010/01/26 22:04:48 | 002,771,120 | ---- | M] () -- C:\Program Files (x86)\Search Toolbar\tbcore3.dll


========== Win32 Services (SafeList) ==========

SRV:64bit: - [2012/01/18 06:22:44 | 000,995,744 | ---- | M] (Enigma Software Group USA, LLC.) [Auto | Running] -- C:\Program Files\Enigma Software Group\SpyHunter\SH4Service.exe -- (SpyHunter 4 Service)
SRV:64bit: - [2009/08/06 00:30:58 | 000,844,320 | ---- | M] (Acer Incorporated) [Auto | Running] -- C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe -- (ePowerSvc)
SRV:64bit: - [2009/07/29 08:03:42 | 000,203,264 | ---- | M] (AMD) [Auto | Running] -- C:\Windows\SysNative\atiesrxx.exe -- (AMD External Events Utility)
SRV:64bit: - [2009/07/13 21:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2009/07/03 21:47:12 | 000,240,160 | ---- | M] (Acer) [Auto | Running] -- C:\Program Files\Acer\Acer Updater\UpdaterService.exe -- (Updater Service)
SRV - [2012/04/04 01:53:50 | 000,063,928 | ---- | M] (Adobe Systems Incorporated) [Auto | Stopped] -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
SRV - [2011/04/16 20:45:11 | 000,130,008 | R--- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files (x86)\Norton 360\Engine\5.2.0.13\ccSvcHst.exe -- (N360)
SRV - [2010/10/12 13:59:12 | 000,206,072 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe -- (GamesAppService)
SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2009/08/06 13:18:54 | 000,311,592 | ---- | M] () [Auto | Running] -- C:\Program Files (x86)\EgisTec\MyWinLocker 3\x86\\MWLService.exe -- (MWLService)
SRV - [2009/06/10 17:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
SRV - [2009/06/04 09:04:50 | 001,150,496 | ---- | M] (Acer Incorporated) [Auto | Running] -- C:\Program Files (x86)\Acer\Registration\GregHSRW.exe -- (Greg_Service)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2012/03/01 02:54:38 | 000,022,896 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2011/07/06 12:44:00 | 000,034,288 | ---- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)
DRV:64bit: - [2011/05/24 19:48:05 | 000,174,200 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SYMEVENT64x86.SYS -- (SymEvent)
DRV:64bit: - [2011/04/20 21:37:49 | 000,386,168 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\N360x64\0502000.00D\symnets.sys -- (SymNetS)
DRV:64bit: - [2011/03/30 23:00:09 | 000,744,568 | R--- | M] (Symantec Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\N360x64\0502000.00D\srtsp64.sys -- (SRTSP)
DRV:64bit: - [2011/03/30 23:00:09 | 000,040,568 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\N360x64\0502000.00D\srtspx64.sys -- (SRTSPX) Symantec Real Time Storage Protection (PEL)
DRV:64bit: - [2011/03/14 22:31:23 | 000,912,504 | R--- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\N360x64\0502000.00D\symefa64.sys -- (SymEFA)
DRV:64bit: - [2011/03/11 02:22:41 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/03/11 02:22:40 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2011/03/02 17:17:20 | 000,013,088 | ---- | M] () [Kernel | On_Demand | Running] -- C:\Program Files\Enigma Software Group\SpyHunter\esgiguard.sys -- (esgiguard)
DRV:64bit: - [2011/01/27 02:47:10 | 000,450,680 | R--- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\N360x64\0502000.00D\symds64.sys -- (SymDS)
DRV:64bit: - [2011/01/27 01:07:06 | 000,171,128 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\N360x64\0502000.00D\ironx64.sys -- (SymIRON)
DRV:64bit: - [2009/07/29 18:11:24 | 006,038,016 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atikmdag.sys -- (atikmdag)
DRV:64bit: - [2009/07/27 03:04:36 | 000,058,880 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\L1C62x64.sys -- (L1C) NDIS Miniport Driver for Atheros AR8131/AR8132 PCI-E Ethernet Controller (NDIS 6.20)
DRV:64bit: - [2009/07/16 07:33:44 | 001,488,384 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\athrx.sys -- (athr)
DRV:64bit: - [2009/07/13 21:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 21:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 21:47:48 | 000,077,888 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2009/07/13 21:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/06/18 08:12:32 | 000,272,432 | ---- | M] (Synaptics Incorporated) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SynTP.sys -- (SynTP)
DRV:64bit: - [2009/06/10 16:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 16:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 16:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 16:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2009/06/02 07:15:30 | 000,060,464 | ---- | M] (Egis Technology Inc.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\mwlPSDVDisk.sys -- (mwlPSDVDisk)
DRV:64bit: - [2009/06/02 07:15:30 | 000,022,576 | ---- | M] (Egis Technology Inc.) [File_System | System | Running] -- C:\Windows\SysNative\drivers\mwlPSDFilter.sys -- (mwlPSDFilter)
DRV:64bit: - [2009/06/02 07:15:30 | 000,020,016 | ---- | M] (Egis Technology Inc.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\mwlPSDNserv.sys -- (mwlPSDNServ)
DRV:64bit: - [2009/05/05 04:46:08 | 000,018,432 | ---- | M] (NewTech Infosystems, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\NTIDrvr.sys -- (NTIDrvr)
DRV:64bit: - [2009/05/05 04:46:08 | 000,016,896 | ---- | M] (NewTech Infosystems Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\UBHelper.sys -- (UBHelper)
DRV:64bit: - [2009/05/04 09:30:28 | 000,016,440 | ---- | M] (Advanced Micro Devices Inc.) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\AtiPcie.sys -- (AtiPcie) AMD PCI Express (3GIO)
DRV:64bit: - [2009/04/03 09:39:58 | 000,034,872 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\usbfilter.sys -- (usbfilter)
DRV - [2012/03/15 23:28:07 | 002,048,632 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.1.0.29\Definitions\VirusDefs\20120402.002\EX64.SYS -- (NAVEX15)
DRV - [2012/03/15 23:28:07 | 000,117,880 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.1.0.29\Definitions\VirusDefs\20120402.002\ENG64.SYS -- (NAVENG)
DRV - [2012/03/06 17:04:10 | 000,488,568 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.1.0.29\Definitions\IPSDefs\20120401.001\IDSviA64.sys -- (IDSVia64)
DRV - [2012/03/02 14:58:01 | 001,157,240 | ---- | M] (Symantec Corporation) [Kernel | System | Stopped] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.1.0.29\Definitions\BASHDefs\20120317.002\BHDrvx64.sys -- (BHDrvx64)
DRV - [2012/02/04 02:36:42 | 000,482,936 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys -- (eeCtrl)
DRV - [2012/02/04 02:36:42 | 000,138,360 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2009/07/13 21:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = [You must be registered and logged in to see this link.]
IE:64bit: - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = [You must be registered and logged in to see this link.]
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
IE - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = [You must be registered and logged in to see this link.]
IE - HKLM\..\SearchScopes\{67A2568C-7A0A-4EED-AECC-B5405DE63B64}: "URL" = [You must be registered and logged in to see this link.]
IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = [You must be registered and logged in to see this link.]
IE - HKLM\..\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}: "URL" = [You must be registered and logged in to see this link.]

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Restore = [You must be registered and logged in to see this link.]
IE - HKCU\..\URLSearchHook: {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
IE - HKCU\..\URLSearchHook: {167d9323-f7cc-48f5-948a-6f012831a69f} - No CLSID value found
IE - HKCU\..\URLSearchHook: {CA3EB689-8F09-4026-AA10-B9534C691CE0} - C:\Program Files (x86)\Search Toolbar\tbhelper.dll ()
IE - HKCU\..\SearchScopes,DefaultScope = {67A2568C-7A0A-4EED-AECC-B5405DE63B64}
IE - HKCU\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = [You must be registered and logged in to see this link.]
IE - HKCU\..\SearchScopes\{112A7E09-6595-D1C3-2C4E-CDFD9E56B66C}: "URL" = [You must be registered and logged in to see this link.]
IE - HKCU\..\SearchScopes\{40AD0DE8-1943-44C8-B4BD-792D41F18CD1}: "URL" = [You must be registered and logged in to see this link.]
IE - HKCU\..\SearchScopes\{67A2568C-7A0A-4EED-AECC-B5405DE63B64}: "URL" = [You must be registered and logged in to see this link.]
IE - HKCU\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = [You must be registered and logged in to see this link.]
IE - HKCU\..\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}: "URL" = [You must be registered and logged in to see this link.]
IE - HKCU\..\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}: "URL" = [You must be registered and logged in to see this link.]
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0


========== FireFox ==========

FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/VirtualEarth3D,version=4.0: C:\Program Files (x86)\Virtual Earth 3D\ [2010/09/14 21:00:39 | 000,000,000 | ---D | M]
FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@Google.com/GoogleEarthPlugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll (Google)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\4.1.10111.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/VirtualEarth3D,version=4.0: C:\Program Files (x86)\Virtual Earth 3D\ [2010/09/14 21:00:39 | 000,000,000 | ---D | M]
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=14.0.8064.0206: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@WildTangent.com/GamesAppPresenceDetector,Version=1.0: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\1\NP_wtapp.dll ()
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF - HKCU\Software\MozillaPlugins\@yahoo.com/BrowserPlus,version=2.9.2: C:\Users\Valentina\AppData\Local\Yahoo!\BrowserPlus\2.9.2\Plugins\npybrowserplus_2.9.2.dll (Yahoo! Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.1.0.29\IPSFFPlgn\ [2012/04/13 14:57:13 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.1.0.29\coFFPlgn_2011_7_6_3 [2012/04/13 14:57:12 | 000,000,000 | ---D | M]


========== Chrome ==========

CHR - default_search_provider: Google ()
CHR - default_search_provider: search_url = {google:baseURL}search?{google:RLZ}{google:acceptedSuggestion}{google:originalQueryForSuggestion}sourceid=chrome&ie={inputEncoding}&q={searchTerms}
CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?client=chrome&hl={language}&q={searchTerms}

O1 HOSTS File: ([2011/11/10 13:10:44 | 000,000,002 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O2:64bit: - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O2 - BHO: (DealScout) - {467013BB-D67E-45BE-A7D7-C29E3CCA8AAD} - C:\Program Files (x86)\DealScout\dealscout.dll (DealScout)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O2 - BHO: (Symantec NCO BHO) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\5.2.0.13\coieplg.dll (Symantec Corporation)
O2 - BHO: (Symantec Intrusion Prevention) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\5.2.0.13\ips\ipsbho.dll (Symantec Corporation)
O2 - BHO: (Ask Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
O2 - BHO: (ShopAtHomeIEHelper Class) - {E8DAAA30-6CAA-4b58-9603-8E54238219E2} - C:\Program Files (x86)\SelectRebates\Toolbar\ShopAtHomeToolbar.dll (ShopAtHome.com)
O2 - BHO: (TBSB05974 Class) - {FCBCCB87-9224-4B8D-B117-F56D924BEB18} - C:\Program Files (x86)\Search Toolbar\tbcore3.dll ()
O3:64bit: - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKLM\..\Toolbar: (Search Toolbar) - {0C8413C1-FAD1-446C-8584-BE50576F863E} - C:\Program Files (x86)\Search Toolbar\tbcore3.dll ()
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\5.2.0.13\coieplg.dll (Symantec Corporation)
O3 - HKLM\..\Toolbar: (ShopAtHome.com Toolbar) - {98279C38-DE4B-4bcf-93C9-8EC26069D6F4} - C:\Program Files (x86)\SelectRebates\Toolbar\ShopAtHomeToolbar.dll (ShopAtHome.com)
O3 - HKLM\..\Toolbar: (Ask Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (Search Toolbar) - {0C8413C1-FAD1-446C-8584-BE50576F863E} - C:\Program Files (x86)\Search Toolbar\tbcore3.dll ()
O3:64bit: - HKCU\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\5.2.0.13\coieplg.dll (Symantec Corporation)
O3 - HKCU\..\Toolbar\WebBrowser: (ShopAtHome.com Toolbar) - {98279C38-DE4B-4BCF-93C9-8EC26069D6F4} - C:\Program Files (x86)\SelectRebates\Toolbar\ShopAtHomeToolbar.dll (ShopAtHome.com)
O3 - HKCU\..\Toolbar\WebBrowser: (Ask Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
O4:64bit: - HKLM..\Run: [Acer ePower Management] C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe (Acer Incorporated)
O4:64bit: - HKLM..\Run: [EKIJ5000StatusMonitor] C:\Windows\SysNative\spool\drivers\x64\3\EKIJ5000MUI.exe (Eastman Kodak Company)
O4:64bit: - HKLM..\Run: [mwlDaemon] C:\Program Files (x86)\EgisTec\MyWinLocker 3\x86\mwlDaemon.exe (Egis Technology Inc.)
O4:64bit: - HKLM..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Realtek Semiconductor)
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [Acer Assist Launcher] C:\Program Files (x86)\Acer\Acer Assist\launcher.exe ()
O4 - HKLM..\Run: [ApnUpdater] C:\Program Files (x86)\Ask.com\Updater\Updater.exe (Ask)
O4 - HKLM..\Run: [EgisTecLiveUpdate] C:\Program Files (x86)\EgisTec Egis Software Update\EgisUpdate.exe (Egis Technology Inc.)
O4 - HKLM..\Run: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe (Dritek System Inc.)
O4 - HKLM..\Run: [SelectRebates] C:\Program Files (x86)\SelectRebates\SelectRebates.exe ()
O4 - HKCU..\Run: [Inspector] C:\Users\Valentina\AppData\Roaming\Protector-tnny.exe (cvbvcxbcv)
O4 - HKCU..\Run: [KGShareApp] C:\Program Files (x86)\Kodak\KODAK Share Button App\KGShare_App.exe (Eastman Kodak Company)
O4 - HKCU..\RunOnce: [FlashPlayerUpdate] C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11e_ActiveX.exe (Adobe Systems, Inc.)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: EnableLUA = 0
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HideSCAHealth = 1
O1364bit: - gopher Prefix: missing
O13 - gopher Prefix: missing
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} [You must be registered and logged in to see this link.] (Shockwave ActiveX Control)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} [You must be registered and logged in to see this link.] (Java Plug-in 1.6.0_29)
O16 - DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} [You must be registered and logged in to see this link.] (Java Plug-in 1.6.0_29)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} [You must be registered and logged in to see this link.] (Java Plug-in 1.6.0_29)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} [You must be registered and logged in to see this link.] (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 209.18.47.61 209.18.47.62
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{0FC82E72-327F-425E-88EA-DA1C841F8D4C}: DhcpNameServer = 209.18.47.61 209.18.47.62
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{25B43BE2-156C-41BE-82C5-21FD7D02B0DA}: DhcpNameServer = 172.16.2.5 172.18.82.11 4.2.2.1
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\ms-help - No CLSID value found
O18:64bit: - Protocol\Handler\ms-itss - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\SysNative\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\Windows\SysWow64\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O27:64bit: - HKLM IFEO\AlphaAV: Debugger - C:\Windows\SysNative\svchost.exe (Microsoft Corporation)
O27:64bit: - HKLM IFEO\AntivirusPlus: Debugger - C:\Windows\SysNative\svchost.exe (Microsoft Corporation)
O27:64bit: - HKLM IFEO\AntivirusXP: Debugger - C:\Windows\SysNative\svchost.exe (Microsoft Corporation)
O27:64bit: - HKLM IFEO\control: Debugger - C:\Windows\SysNative\svchost.exe (Microsoft Corporation)
O27:64bit: - HKLM IFEO\init32.exe : Debugger - C:\Windows\SysNative\svchost.exe (Microsoft Corporation)
O27:64bit: - HKLM IFEO\msconfig: Debugger - C:\Windows\SysNative\svchost.exe (Microsoft Corporation)
O27:64bit: - HKLM IFEO\personalguard: Debugger - C:\Windows\SysNative\svchost.exe (Microsoft Corporation)
O27:64bit: - HKLM IFEO\rwg: Debugger - C:\Windows\SysNative\svchost.exe (Microsoft Corporation)
O27 - HKLM IFEO\AlphaAV: Debugger - C:\Windows\SysWow64\svchost.exe (Microsoft Corporation)
O27 - HKLM IFEO\AntivirusPlus: Debugger - C:\Windows\SysWow64\svchost.exe (Microsoft Corporation)
O27 - HKLM IFEO\AntivirusXP: Debugger - C:\Windows\SysWow64\svchost.exe (Microsoft Corporation)
O27 - HKLM IFEO\control: Debugger - C:\Windows\SysWow64\svchost.exe (Microsoft Corporation)
O27 - HKLM IFEO\init32.exe : Debugger - C:\Windows\SysWow64\svchost.exe (Microsoft Corporation)
O27 - HKLM IFEO\msconfig: Debugger - C:\Windows\SysWow64\svchost.exe (Microsoft Corporation)
O27 - HKLM IFEO\personalguard: Debugger - C:\Windows\SysWow64\svchost.exe (Microsoft Corporation)
O27 - HKLM IFEO\rwg: Debugger - C:\Windows\SysWow64\svchost.exe (Microsoft Corporation)
O32 - HKLM CDRom: AutoRun - 1
O33 - MountPoints2\{7f568442-8647-11e1-b602-0026224edc7f}\Shell - "" = AutoRun
O33 - MountPoints2\{7f568442-8647-11e1-b602-0026224edc7f}\Shell\AutoRun\command - "" = E:\KODAK_Camera_Setup_App.exe
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2012/05/08 08:11:50 | 000,000,000 | ---D | C] -- C:\Users\Valentina\AppData\Roaming\SpeedMaxPc
[2012/05/08 08:11:44 | 000,000,000 | ---D | C] -- C:\Users\Valentina\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\SpeedMaxPc
[2012/05/08 08:11:39 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\SpeedMaxPc
[2012/05/08 08:11:38 | 000,000,000 | ---D | C] -- C:\ProgramData\SpeedMaxPc
[2012/05/08 08:11:38 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\SpeedMaxPc
[2012/05/08 07:17:43 | 000,000,000 | ---D | C] -- C:\Users\Valentina\AppData\Roaming\SpeedyPC Software
[2012/05/08 07:17:43 | 000,000,000 | ---D | C] -- C:\Users\Valentina\AppData\Roaming\DriverCure
[2012/05/08 07:17:35 | 000,000,000 | ---D | C] -- C:\Users\Valentina\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\SpeedyPC Software
[2012/05/08 07:17:32 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\SpeedyPC Software
[2012/05/08 07:17:31 | 000,000,000 | ---D | C] -- C:\ProgramData\SpeedyPC Software
[2012/05/08 07:17:31 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\SpeedyPC Software
[2012/05/07 22:51:48 | 000,000,000 | ---D | C] -- C:\Users\Valentina\AppData\Local\Symantec
[2012/05/07 22:44:33 | 000,000,000 | ---D | C] -- C:\Users\Valentina\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\SpyHunter
[2012/05/07 22:44:31 | 000,000,000 | ---D | C] -- C:\sh4ldr
[2012/05/07 22:44:31 | 000,000,000 | ---D | C] -- C:\Program Files\Enigma Software Group
[2012/05/07 22:43:39 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\Wise Installation Wizard
[2012/05/05 15:13:13 | 000,000,000 | ---D | C] -- C:\Users\Valentina\AppData\Roaming\Kodak
[2012/05/05 15:12:57 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\KODAK
[2012/05/05 15:12:14 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Kodak
[2012/05/05 15:12:14 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\Kodak
[2012/05/05 15:11:15 | 000,000,000 | ---D | C] -- C:\ProgramData\{FD7CAB3E-E895-4E98-9D68-A307CC601204}
[2012/05/04 06:01:59 | 002,297,344 | ---- | C] (cvbvcxbcv) -- C:\Users\Valentina\AppData\Roaming\Protector-tnny.exe
[2012/04/22 19:03:28 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\Adobe
[2012/04/22 19:03:11 | 000,000,000 | -HSD | C] -- C:\Config.Msi
[2012/04/14 10:15:15 | 000,096,256 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\mshtmled.dll
[2012/04/14 10:15:15 | 000,072,704 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\mshtmled.dll
[2012/04/14 10:15:13 | 002,311,168 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\jscript9.dll
[2012/04/14 10:15:12 | 000,248,320 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\ieui.dll
[2012/04/14 10:15:12 | 000,237,056 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\url.dll
[2012/04/14 10:15:12 | 000,231,936 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\url.dll
[2012/04/14 10:15:12 | 000,176,640 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\ieui.dll
[2012/04/14 10:15:11 | 000,716,800 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\jscript.dll
[2012/04/14 10:15:10 | 001,493,504 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\inetcpl.cpl
[2012/04/14 10:15:10 | 001,427,456 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\inetcpl.cpl
[2012/04/14 10:15:10 | 000,818,688 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\jscript.dll
[2012/04/14 10:10:01 | 000,080,896 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\imagehlp.dll
[2012/04/14 10:10:01 | 000,022,896 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\drivers\fs_rec.sys
[2012/04/14 10:09:59 | 000,220,672 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\wintrust.dll
[2012/04/13 15:50:43 | 005,504,880 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\ntoskrnl.exe
[2012/04/13 15:50:42 | 003,958,128 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\ntkrnlpa.exe
[2012/04/13 15:50:41 | 003,902,320 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\ntoskrnl.exe
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2012/05/08 08:30:27 | 000,009,920 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2012/05/08 08:30:27 | 000,009,920 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2012/05/08 08:11:54 | 000,000,472 | ---- | M] () -- C:\Windows\tasks\SpeedMaxPc Registration3.job
[2012/05/08 08:11:44 | 000,001,140 | ---- | M] () -- C:\Users\Valentina\Videos\Desktop\SpeedMaxPc.lnk
[2012/05/08 08:11:44 | 000,000,430 | ---- | M] () -- C:\Windows\tasks\SpeedMaxPc Update3.job
[2012/05/08 08:11:41 | 000,000,408 | ---- | M] () -- C:\Windows\tasks\SpeedMaxPc.job
[2012/05/08 07:46:00 | 000,000,904 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2012/05/08 07:24:17 | 000,001,165 | ---- | M] () -- C:\Users\Valentina\Videos\Desktop\SpeedyPC Pro.lnk
[2012/05/08 07:17:48 | 000,000,500 | ---- | M] () -- C:\Windows\tasks\SpeedyPC Registration3.job
[2012/05/08 07:17:35 | 000,000,472 | ---- | M] () -- C:\Windows\tasks\SpeedyPC Update Version3.job
[2012/05/08 07:17:34 | 000,000,428 | ---- | M] () -- C:\Windows\tasks\SpeedyPC Pro.job
[2012/05/08 06:54:02 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2012/05/07 22:44:33 | 000,002,272 | ---- | M] () -- C:\Users\Valentina\Videos\Desktop\SpyHunter.lnk
[2012/05/07 22:41:36 | 000,000,900 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2012/05/07 12:31:19 | 000,000,470 | ---- | M] () -- C:\Windows\tasks\FixCleaner Scan.job
[2012/05/06 17:59:53 | 000,000,410 | -H-- | M] () -- C:\Windows\tasks\Norton Security Scan for Valentina.job
[2012/05/05 15:12:57 | 000,002,128 | ---- | M] () -- C:\Users\Public\Desktop\KODAK Share Button App.lnk
[2012/05/05 15:12:44 | 001,983,600 | ---- | M] () -- C:\Windows\SysNative\drivers\N360x64\0502000.00D\Cat.DB
[2012/05/05 12:19:21 | 000,000,000 | ---- | M] () -- C:\Users\Valentina\AppData\Roaming\result.db
[2012/05/04 06:13:41 | 000,000,832 | ---- | M] () -- C:\Users\Valentina\Videos\Desktop\Windows Pro Web Helper.lnk
[2012/05/04 06:01:59 | 002,297,344 | ---- | M] (cvbvcxbcv) -- C:\Users\Valentina\AppData\Roaming\Protector-tnny.exe
[2012/05/03 10:21:11 | 000,002,344 | ---- | M] () -- C:\Users\Public\Desktop\Google Chrome.lnk
[2012/04/29 15:15:43 | 000,726,444 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2012/04/29 15:15:43 | 000,624,412 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2012/04/29 15:15:43 | 000,106,756 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2012/04/24 22:43:48 | 000,002,033 | ---- | M] () -- C:\Users\Valentina\Documents\PassportWizardMain - Shortcut.lnk
[2012/04/24 22:27:21 | 000,090,890 | ---- | M] () -- C:\Users\Valentina\Documents\PassportWizardMain.pdf
[2012/04/22 19:03:42 | 000,001,983 | ---- | M] () -- C:\Users\Public\Desktop\Adobe Reader X.lnk
[2012/04/14 11:47:52 | 000,000,410 | ---- | M] () -- C:\Windows\tasks\FixCleaner Startup.job
[2012/04/14 11:35:59 | 2211,483,648 | -HS- | M] () -- C:\hiberfil.sys
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files Created - No Company Name ==========

[2012/05/08 08:11:53 | 000,000,472 | ---- | C] () -- C:\Windows\tasks\SpeedMaxPc Registration3.job
[2012/05/08 08:11:44 | 000,001,140 | ---- | C] () -- C:\Users\Valentina\Videos\Desktop\SpeedMaxPc.lnk
[2012/05/08 08:11:41 | 000,000,430 | ---- | C] () -- C:\Windows\tasks\SpeedMaxPc Update3.job
[2012/05/08 08:11:40 | 000,000,408 | ---- | C] () -- C:\Windows\tasks\SpeedMaxPc.job
[2012/05/08 07:17:48 | 000,000,500 | ---- | C] () -- C:\Windows\tasks\SpeedyPC Registration3.job
[2012/05/08 07:17:35 | 000,001,165 | ---- | C] () -- C:\Users\Valentina\Videos\Desktop\SpeedyPC Pro.lnk
[2012/05/08 07:17:35 | 000,000,472 | ---- | C] () -- C:\Windows\tasks\SpeedyPC Update Version3.job
[2012/05/08 07:17:33 | 000,000,428 | ---- | C] () -- C:\Windows\tasks\SpeedyPC Pro.job
[2012/05/07 22:44:33 | 000,002,272 | ---- | C] () -- C:\Users\Valentina\Videos\Desktop\SpyHunter.lnk
[2012/05/05 15:12:57 | 000,002,128 | ---- | C] () -- C:\Users\Public\Desktop\KODAK Share Button App.lnk
[2012/05/04 06:13:41 | 000,000,882 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Windows Pro Web Helper.lnk
[2012/05/04 06:13:41 | 000,000,832 | ---- | C] () -- C:\Users\Valentina\Videos\Desktop\Windows Pro Web Helper.lnk
[2012/05/04 06:03:37 | 000,000,000 | ---- | C] () -- C:\Users\Valentina\AppData\Roaming\result.db
[2012/04/24 22:43:48 | 000,002,033 | ---- | C] () -- C:\Users\Valentina\Documents\PassportWizardMain - Shortcut.lnk
[2012/04/24 22:27:21 | 000,090,890 | ---- | C] () -- C:\Users\Valentina\Documents\PassportWizardMain.pdf
[2012/04/22 19:03:42 | 000,002,441 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Reader X.lnk
[2012/04/22 19:03:42 | 000,001,983 | ---- | C] () -- C:\Users\Public\Desktop\Adobe Reader X.lnk
[2011/05/18 19:43:50 | 000,001,940 | ---- | C] () -- C:\Users\Valentina\AppData\Local\{96C87F53-AC72-4604-A9CC-186A49F17F3C}.ini
[2011/05/10 15:54:10 | 000,000,284 | ---- | C] () -- C:\Windows\wininit.ini
[2011/04/10 21:04:32 | 000,000,094 | ---- | C] () -- C:\Users\Valentina\AppData\Roaming\wklnhst.dat

< End of report >
I hope I did this right. Got scammed actully paid for my virus.

sqounk

Newbie Surfer
Newbie Surfer

Posts : 8
Joined : 2012-05-08
Operating System : windows 7 home premium

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Solved Re: remove windows web helper

Post by houndmom on Wed 09 May 2012, 9:59 am

Hello, Welcome to GeekPolice! I am Houndmom and I will be helping you get your computer cleaned up.


Please note the following information about the malware forum:


    * Only Tech Officers, Global Moderators, Administrators, Malware Advisors,and Tech Advisors are allowed to give advice on removing malware from your computer.
    * From this point on, please do not make any more changes to your computer; such as install/uninstall programs, use special fix tools, delete files, edit the registry, etc. - unless advised by the staff I noted above.
    * Please do not ask for help elsewhere (in this site or other sites). Doing so can result in system changes, which may not show up in the logs you post.
    * If you have already asked for help somewhere, please post the link to the topic you were helped.
    * We try our best to reply quickly, but for any reason we do not reply in two days, do one of two things:

    Reply to this topic with the word BUMP, or
    see [You must be registered and logged in to see this link.].

    * Lastly, keep in mind that we are volunteers, so you do not have to pay for malware removal. Persist in this topic until its close, and your computer is declared clean.


Some of the results seem to be missing, I also need the extras log.


houndmom

Tech Advisor
Tech Advisor

Posts : 1053
Joined : 2010-04-28
Operating System : 7 ultimate

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Solved Re: remove windows web helper

Post by sqounk on Fri 11 May 2012, 9:24 am

OTL Extras logfile created on: 5/10/2012 4:43:17 PM - Run 1
OTL by OldTimer - Version 3.2.42.1 Folder = C:\Users\Valentina\Downloads
64bit- Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.75 Gb Total Physical Memory | 1.31 Gb Available Physical Memory | 47.64% Memory free
5.49 Gb Paging File | 3.60 Gb Available in Paging File | 65.52% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 136.95 Gb Total Space | 89.60 Gb Free Space | 65.43% Space Free | Partition Type: NTFS
Drive D: | 7.41 Gb Total Space | 0.00 Gb Free Space | 0.00% Space Free | Partition Type: UDF

Computer Name: VALENTINA-PC | User Name: Valentina | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\]
.url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\]
.cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htafile [open] -- "%1" %*
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htafile [open] -- "%1" %*
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

========== Authorized Applications List ==========


========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{084B566E-6052-4F6A-965C-A6BDD3123345}" = lport=10243 | protocol=6 | dir=in | app=system |
"{12AC34E9-E680-4DCF-9B73-105DD6C5ADC0}" = lport=2869 | protocol=6 | dir=in | app=system |
"{1E2ED6E6-463D-4CD5-B402-0D07306C6BEC}" = lport=2177 | protocol=6 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{37877604-940B-4DFD-A1B0-5ABCDF0B635F}" = lport=139 | protocol=6 | dir=in | app=system |
"{45502E8E-8B59-40A9-B946-54075BAECBBF}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=svchost.exe |
"{46CDEBB3-3DFB-49BA-ACD4-E30C99263F70}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | name=@firewallapi.dll,-28539 |
"{48D4A7CE-7DF3-4349-A9C1-945702ECECF0}" = lport=445 | protocol=6 | dir=in | app=system |
"{49C97747-4825-4356-BBB0-96B2E79B8C31}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{4AF6742A-8CBA-4719-9842-C1C7D3781260}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{56E5426C-CED7-46A3-813A-FA9EBA73AD23}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{5E5100B2-2F44-4398-8E47-A7A91D2FF0D4}" = rport=10243 | protocol=6 | dir=out | app=system |
"{5F33B335-4F74-4C0B-8EFD-B1678626DEA6}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{6BFA5956-23B2-49F4-9FEF-75E32B7B0471}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{76F19532-C656-4006-B656-EBDE4473FF29}" = lport=2869 | protocol=6 | dir=in | app=system |
"{7DA49114-888E-4425-B0C3-430BDFEE00D6}" = lport=2177 | protocol=17 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{7F761416-0789-478B-82AB-681794E68080}" = rport=138 | protocol=17 | dir=out | app=system |
"{849EAF94-A934-44D5-A43D-02F152D87B86}" = lport=138 | protocol=17 | dir=in | app=system |
"{8D2D0BDB-8FFE-478B-82A5-A7EEB951A56A}" = rport=2177 | protocol=17 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{8E2FAED6-F5D8-4AF2-8E19-070E4553E67D}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe |
"{A5D77E32-F906-4A34-8CBB-538420B957C3}" = rport=139 | protocol=6 | dir=out | app=system |
"{BDA5DC52-048C-40F7-9BCB-F89F0E27B5AD}" = rport=2177 | protocol=6 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{CBE5BC2B-3794-4192-891F-82C13C2C667B}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{CE210D5E-B013-406B-BC40-E3D7976E76B2}" = rport=137 | protocol=17 | dir=out | app=system |
"{DDB35B70-46CE-472F-A618-A43A6702A246}" = lport=137 | protocol=17 | dir=in | app=system |
"{EA5AF6A5-4E29-4A32-9E67-F2C57C29A861}" = lport=5353 | protocol=17 | dir=in | name=bonjour port 5353 |
"{F6042D77-0AA1-4F31-B241-6908C224A181}" = rport=445 | protocol=6 | dir=out | app=system |

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{07C3E8A8-4A6C-4D12-80D8-B98D85E932A8}" = protocol=58 | dir=in | name=@firewallapi.dll,-28545 |
"{2976E300-F7C0-48F7-A792-61D6A9CE3A17}" = protocol=6 | dir=in | app=c:\program files (x86)\newtech infosystems\nti backup now 5\schedulersvc.exe |
"{2EBE566A-3E75-4EFF-913D-E988AE7F455E}" = protocol=6 | dir=in | app=c:\program files (x86)\microsoft office\office12\onenote.exe |
"{362ED7CF-B2D2-439B-A277-AA5637F6591B}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{393F48A2-D596-46C3-9D0A-0AF21AD0CBDC}" = protocol=17 | dir=in | app=c:\program files (x86)\newtech infosystems\nti backup now 5\backupsvc.exe |
"{3B446CDF-A1B0-496E-8310-DF3331CD407C}" = protocol=17 | dir=in | app=c:\program files (x86)\newtech infosystems\nti backup now 5\schedulersvc.exe |
"{403FD17B-9877-48F4-8F90-3DA009BEED6C}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
"{51312005-621E-4CF3-A325-B1996EDF3E2F}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |
"{583F51F4-81C2-437F-9984-0B8385E53274}" = protocol=6 | dir=out | app=system |
"{6BC1C19F-0C49-46BA-9F0D-92170ECE0BF4}" = protocol=6 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
"{710B419A-9E5E-4FB5-942E-BEA7087662EE}" = protocol=1 | dir=in | name=@firewallapi.dll,-28543 |
"{7FDC27E8-474C-46A7-8FE4-D62F881A6E56}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |
"{83A3728A-EC70-43E0-89B3-5008E0452F69}" = protocol=17 | dir=in | app=c:\program files (x86)\microsoft office\office12\onenote.exe |
"{8BCA0022-F531-4707-A50D-CD1E274C6521}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{8C6A1EF0-629B-4F8A-9AC6-6D8BCB8B97E4}" = protocol=6 | dir=in | app=c:\programdata\fb49979\smfb49_302.exe |
"{8CA6D255-3A2B-40BE-8CA3-AFE458224FF3}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{95478F56-6391-4A54-A779-09345E5E8535}" = protocol=6 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{95BEF0B6-C5F7-45B2-BEB8-BF6D55339B41}" = protocol=17 | dir=in | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{9938233A-78EF-49C6-AF2E-1BED3FD525AC}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
"{BC30B1A9-648E-4692-BEE2-583CD00F84CF}" = dir=in | app=c:\program files (x86)\windows live\sync\windowslivesync.exe |
"{BEBFCF81-BE37-4D42-BAB1-5B5FBF360759}" = dir=in | app=c:\program files (x86)\windows live\messenger\msnmsgr.exe |
"{C76E12C5-7F07-4F69-838D-46AE8E84ABAA}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{C7B2F697-05F1-4E2E-AFEA-52B02C4B675B}" = protocol=58 | dir=out | name=@firewallapi.dll,-28546 |
"{CA74F1DC-1C1E-4AD7-B4B3-A22F855D571E}" = dir=in | app=c:\program files (x86)\windows live\messenger\wlcsdk.exe |
"{CEB0BCF7-5151-4F85-B878-3854D709CDD3}" = protocol=17 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{D059B856-99A1-48A0-8309-D0E4FC3EDBC8}" = protocol=1 | dir=out | name=@firewallapi.dll,-28544 |
"{D1B0AC46-83CB-4EA2-A268-3427F904FDB1}" = protocol=17 | dir=in | app=c:\programdata\fb49979\smfb49_302.exe |
"{D28D6ECA-7A48-4992-9945-34909F68F2E4}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
"{E61B4D61-FEE7-4076-94A4-2383DF4DF441}" = protocol=6 | dir=in | app=c:\program files (x86)\newtech infosystems\nti backup now 5\backupsvc.exe |
"{F87D73F0-9881-4DBF-B3FF-C8ED53C167F5}" = protocol=6 | dir=out | svc=upnphost | app=%systemroot%\system32\svchost.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{6ACE7F46-FACE-4125-AE86-672F4F2A6A28}" = Bing Maps 3D
"{90120000-002A-0000-1000-0000000FF1CE}" = Microsoft Office Office 64-bit Components 2007
"{90120000-002A-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit MUI (English) 2007
"{90120000-0116-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
"{ACCA82EB-7088-919E-5E1C-100A24F11CCF}" = ATI Catalyst Install Manager
"{E2FCA441-6D7B-CD78-3ADF-42EA9FA06065}" = ccc-utility64
"{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile
"3D970B9F930E7AAE23C06D39A1AC98548C90B442" = Windows Driver Package - Eastman Kodak KODAK Digital Camera (01/29/2010 1.4.1.0)
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX 64-bit
"DX Studio Player v3.2.68_is1" = DX Studio Player v3.2.68
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"SynTPDeinstKey" = Synaptics Pointing Device Driver

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{061F7D1F-A74E-4262-A835-AF4DF0F91F02}" = Rosetta Stone 2.1.5.3A
"{0AAA9C97-74D4-47CE-B089-0B147EF3553C}" = Windows Live Messenger
"{120a0630-0f8e-4b82-aef0-5d21698730b5}" = Slots Jungle Casino
"{12EFA1A4-AC3B-443C-8143-237EDE760403}" = NTI Backup Now Standard
"{15D967B5-A4BE-42AE-9E84-64CD062B25AA}" = eSobi v2
"{16B2498C-C6C1-4AE7-95EF-D2A09F50071C}" = KODAK Share Button App
"{183F0908-AD5E-8B3B-5F06-28B1A8C65C62}" = CCC Help Japanese
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{205C6BDD-7B73-42DE-8505-9A093F35A238}" = Windows Live Upload Tool
"{22B775E7-6C42-4FC5-8E10-9A5E3257BD94}" = MSVCRT
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{23E9588B-05ED-BC2F-EB69-101A96511EF1}" = ccc-core-static
"{2413930C-8309-47A6-BC61-5EF27A4222BC}" = NTI Media Maker 8
"{2484D1EA-CBA4-60BB-82B9-F8477D25C47A}" = CCC Help Dutch
"{26A24AE4-039D-4CA4-87B4-2F83216025FF}" = Java(TM) 6 Update 29
"{287ECFA4-719A-2143-A09B-D6A12DE54E40}" = Acrobat.com
"{293c8461-5817-46ce-936e-6d326e961de0}" = Casino Titan
"{29802D65-9514-DB20-36CD-E47A94C8AEB9}" = Catalyst Control Center Graphics Full Existing
"{2F61E9D7-CD05-643E-A04E-CC1A8B6610BA}" = CCC Help Finnish
"{2FA3CDD8-1436-497D-6339-789936561E99}" = CCC Help German
"{2FA94A64-C84E-49d1-97DD-7BF06C7BBFB2}.WildTangent Games App" = Update Installer for WildTangent Games App
"{3108C217-BE83-42E4-AE9E-A56A2A92E549}" = Atheros Communications Inc.(R) AR81Family Gigabit/Fast Ethernet Driver
"{34123E80-BE96-6282-1167-6696730AF6D2}" = CCC Help Korean
"{3B4E636E-9D65-4D67-BA61-189800823F52}" = Windows Live Communications Platform
"{3C52E7DA-C431-4239-B66B-1BF703D5B194}" = Windows Live Photo Gallery
"{3D20EF26-2E9A-D388-851D-E7675BBACFF5}" = Catalyst Control Center Core Implementation
"{3DB0448D-AD82-4923-B305-D001E521A964}" = Acer ePower Management
"{4024F49B-65D4-D6B2-2A1D-6DBF6F09F181}" = CCC Help Greek
"{45338B07-A236-4270-9A77-EBB4115517B5}" = Windows Live Sign-in Assistant
"{49A63237-FD38-AE77-6DF6-FFB41499A4E6}" = CCC Help Hungarian
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4DE3E3D9-AE81-45DE-9195-3015F7B1DBF3}" = Junk Mail filter update
"{4F0C7CCF-5666-474B-B02E-AC514A95EC93}" = NVIDIA GAME System Software 2.8.1
"{4F0FC827-B693-F166-612E-EA89D798540C}" = CCC Help Chinese Traditional
"{52FBF90E-D2EF-A2A3-1CCA-6984596B1B02}" = CCC Help English
"{5A3C1721-F8ED-11E0-8AFB-B8AC6F97B88E}" = Google Earth
"{604CD5A1-4520-4844-B064-A3D884B77E91}" = SpeedyPC Pro
"{628CBFE4-3823-67FB-26D2-566899C3BB5C}" = CCC Help Italian
"{63C1109E-D977-49ED-BCE3-D00D0BF187D6}" = Windows Live Mail
"{63F26DAE-CB0D-98B6-3019-D4FC3D0DD203}" = Catalyst Control Center InstallProxy
"{652EB559-6865-DEF4-2409-D506963C15FD}" = CCC Help Polish
"{67E03279-F703-408F-B4BF-46B5FC8D70CD}" = Microsoft Works
"{68301905-2DEA-41CE-A4D4-E8B443B099BA}" = MyWinLocker
"{68987945-A387-4C25-0C59-21F2AF657E65}" = CCC Help Thai
"{6A92E5C5-0578-443D-91F3-92ECE5F2CAE2}" = Windows Live Writer
"{6B45E33B-6BB4-234B-2F5F-65B1A103801D}" = CCC Help Russian
"{6B99737C-9FDC-50F9-C9A4-AB7DA5C9A336}" = Catalyst Control Center Graphics Full New
"{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-acer" = WildTangent Games App (Acer Games)
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{7BE74C0E-F300-D0A6-780B-C93BB78DE58C}" = CCC Help Norwegian
"{7E75ACC5-B0EC-7006-183A-374974019911}" = Catalyst Control Center Graphics Light
"{7F811A54-5A09-4579-90E1-C93498E230D9}" = Acer eRecovery Management
"{82809116-D1EE-443C-AE31-F19E709DDF7A}" = AMD USB Filter Driver
"{86D4B82A-ABED-442A-BE86-96357B70F4FE}" = Ask Toolbar
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8FFC5648-FAF8-43A3-BC8F-42BA1E275C4E}" = Choice Guard
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_HOMESTUDENTR_{1FF96026-A04A-4C3E-B50A-BB7022654D0F}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_HOMESTUDENTR_{71F055E8-E2C6-4214-BB3D-BFE03561B89E}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_HOMESTUDENTR_{2314F9A1-126F-45CC-8A5E-DFAF866F3FBC}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{90120000-002A-0000-1000-0000000FF1CE}_HOMESTUDENTR_{664655D8-B9BB-455D-8A58-7EAF7B0B2862}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-002A-0409-1000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007
"{90120000-00A1-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0116-0409-1000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{91120000-002F-0000-0000-0000000FF1CE}" = Microsoft Office Home and Student 2007
"{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)
"{96AE7E41-E34E-47D0-AC07-1091A8127911}" = Realtek USB 2.0 Card Reader
"{97124B44-C17B-C352-44B1-403D0D706173}" = CCC Help Czech
"{9ACA8261-11D1-F8A1-C154-7F8B23515C79}" = CCC Help Swedish
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{A1BF9950-8CDB-468E-83FA-EACFB00EA7D5}" = Windows Live Sync
"{A210A6F0-EF13-4DF0-A65C-06C6D1D8834E}" = FixCleaner
"{A2BCA9F1-566C-4805-97D1-7FDC93386723}" = Adobe AIR
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{A9574A7E-C024-EED1-7A81-CC4786A1915A}" = CCC Help Portuguese
"{AA32D2A6-1299-0F05-BF8D-04075A9F69EB}" = CCC Help Turkish
"{AAF89271-2594-468D-B578-96B2E30C41C4}" = eBay Worldwide
"{AC76BA86-7AD7-1033-7B44-AA1000000001}" = Adobe Reader X (10.1.3)
"{BCC05B1F-7397-799A-9EDB-AC10123BB17A}" = CCC Help Chinese Standard
"{BEF4FD8A-29FF-C250-468A-5FC55F0E3451}" = Catalyst Control Center Localization All
"{C57BCDE1-7CB9-467D-B3BA-7E119916CDC1}" = Norton Online Backup
"{C6CA8874-5F22-4AF0-9BE3-016BF299C536}" = Windows Live Essentials
"{CF7A62B6-F712-412E-9914-D80033A7F8B8}" = Catalyst Control Center - Branding
"{D41301F8-90FD-9CE8-CD2C-ED2B9D5F07E3}" = CCC Help Spanish
"{D43AD08C-BE76-8C5B-FD90-4B665EF60E2E}" = CCC Help Danish
"{DA4CA661-5ABF-9218-6E42-84BF89F43655}" = CCC Help French
"{E503B4BF-F7BB-3D5F-8BC8-F694B1CFF942}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022.218
"{E50AE784-FABE-46DA-A1F8-7B6B56DCB22E}" = Microsoft Office Suite Activation Assistant
"{EE171732-BEB4-4576-887D-CB62727F01CA}" = Acer Updater
"{EF4F8650-7710-4CA0-831D-4AA9C1CF6D87}" = SpeedMaxPc
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F6BD194C-4190-4D73-B1B1-C48C99921BFE}" = Windows Live Call
"Acer Assist" = Acer Assist
"Acer Registration" = Acer Registration
"Acer Screensaver" = Acer ScreenSaver
"Acer Welcome Center" = Welcome Center
"Adobe AIR" = Adobe AIR
"Adobe Shockwave Player" = Adobe Shockwave Player 11.5
"Bodog Casino" = Bodog Casino
"Cool Cat Casino" = Cool Cat Casino
"DealScout" = DealScout for Internet Explorer
"facetheme" = Facetheme
"FLV Direct Player" = FLV Direct Player
"GoldenCherryCasino" = Golden Cherry Casino
"Google Chrome" = Google Chrome
"GridVista" = Acer GridVista
"HOMESTUDENTR" = Microsoft Office Home and Student 2007
"Identity Card" = Identity Card
"InstallShield_{061F7D1F-A74E-4262-A835-AF4DF0F91F02}" = Rosetta Stone 2.1.5.3A
"InstallShield_{12EFA1A4-AC3B-443C-8143-237EDE760403}" = NTI Backup Now 5
"InstallShield_{15D967B5-A4BE-42AE-9E84-64CD062B25AA}" = eSobi v2
"InstallShield_{2413930C-8309-47A6-BC61-5EF27A4222BC}" = NTI Media Maker 8
"LManager" = Launch Manager
"N360" = Norton 360
"NSS" = Norton Security Scan
"Search Toolbar" = Search Toolbar
"SelectRebatesUninstall" = ShopAtHome.com Toolbar
"WildTangent acer Master Uninstall" = Acer Games
"WinLiveSuite_Wave3" = Windows Live Essentials
"WT077675" = Jewel Quest Solitaire
"WT077755" = Slingo Deluxe
"WT080325" = Boggle
"WT080712" = Final Drive Fury
"WT081416" = Solitaire Pop
"WT081622" = WordJong
"WT081624" = Word Krispies

========== HKEY_CURRENT_USER Uninstall List ==========

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{79A765E1-C399-405B-85AF-466F52E918B0}" = Ask Toolbar Updater
"f031ef6ac137efc5" = Dell Driver Download Manager
"Yahoo! BrowserPlus" = Yahoo! BrowserPlus 2.9.2

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 3/7/2012 8:35:15 AM | Computer Name = Valentina-PC | Source = Microsoft-Windows-CAPI2 | ID = 4107
Description = Failed extract of third-party root list from auto update cab at:
with error: A required certificate is not within its validity period when verifying
against the current system clock or the timestamp in the signed file. .

Error - 3/7/2012 8:35:41 AM | Computer Name = Valentina-PC | Source = Microsoft-Windows-CAPI2 | ID = 4107
Description = Failed extract of third-party root list from auto update cab at:
with error: A required certificate is not within its validity period when verifying
against the current system clock or the timestamp in the signed file. .

Error - 3/8/2012 8:48:47 AM | Computer Name = Valentina-PC | Source = SideBySide | ID = 16842815
Description = Activation context generation failed for "c:\Program Files (x86)\Common
Files\Adobe AIR\Versions\1.0\Adobe AIR.dll".Error in manifest or policy file "c:\Program
Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll" on line 3. The value
"MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute
"version" in element "assemblyIdentity" is invalid.

Error - 3/11/2012 1:06:30 PM | Computer Name = Valentina-PC | Source = SideBySide | ID = 16842815
Description = Activation context generation failed for "c:\Program Files (x86)\Common
Files\Adobe AIR\Versions\1.0\Adobe AIR.dll".Error in manifest or policy file "c:\Program
Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll" on line 3. The value
"MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute
"version" in element "assemblyIdentity" is invalid.

Error - 3/11/2012 1:08:08 PM | Computer Name = Valentina-PC | Source = SideBySide | ID = 16842785
Description = Activation context generation failed for "c:\Windows\Installer\{67E03279-F703-408F-B4BF-46B5FC8D70CD}\WksCal.exe".
Dependent
Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"
could not be found. Please use sxstrace.exe for detailed diagnosis.

Error - 3/11/2012 1:08:09 PM | Computer Name = Valentina-PC | Source = SideBySide | ID = 16842785
Description = Activation context generation failed for "c:\Windows\Installer\{67E03279-F703-408F-B4BF-46B5FC8D70CD}\wksdb.exe".
Dependent
Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"
could not be found. Please use sxstrace.exe for detailed diagnosis.

Error - 3/11/2012 1:08:09 PM | Computer Name = Valentina-PC | Source = SideBySide | ID = 16842785
Description = Activation context generation failed for "C:\Windows\Installer\{67E03279-F703-408F-B4BF-46B5FC8D70CD}\wksss.exe".
Dependent
Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"
could not be found. Please use sxstrace.exe for detailed diagnosis.

Error - 3/11/2012 1:08:09 PM | Computer Name = Valentina-PC | Source = SideBySide | ID = 16842785
Description = Activation context generation failed for "c:\Windows\Installer\{67E03279-F703-408F-B4BF-46B5FC8D70CD}\WksWP.exe".
Dependent
Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"
could not be found. Please use sxstrace.exe for detailed diagnosis.

Error - 3/13/2012 9:39:34 PM | Computer Name = Valentina-PC | Source = Application Hang | ID = 1002
Description = The program iexplore.exe version 9.0.8112.16421 stopped interacting
with Windows and was closed. To see if more information about the problem is available,
check the problem history in the Action Center control panel. Process ID: 15f4 Start
Time: 01cd01821d9ba995 Termination Time: 5878 Application Path: C:\Program Files
(x86)\Internet Explorer\iexplore.exe Report Id:

Error - 3/15/2012 7:27:01 AM | Computer Name = Valentina-PC | Source = System Restore | ID = 8193
Description =

[ System Events ]
Error - 5/9/2012 12:24:46 PM | Computer Name = Valentina-PC | Source = atikmdag | ID = 43029
Description = Display is not active

Error - 5/9/2012 1:13:08 PM | Computer Name = Valentina-PC | Source = atikmdag | ID = 43029
Description = Display is not active

Error - 5/9/2012 4:25:17 PM | Computer Name = Valentina-PC | Source = atikmdag | ID = 43029
Description = Display is not active

Error - 5/9/2012 5:36:02 PM | Computer Name = Valentina-PC | Source = atikmdag | ID = 43029
Description = Display is not active

Error - 5/9/2012 6:05:43 PM | Computer Name = Valentina-PC | Source = atikmdag | ID = 43029
Description = Display is not active

Error - 5/9/2012 9:07:40 PM | Computer Name = Valentina-PC | Source = atikmdag | ID = 43029
Description = Display is not active

Error - 5/10/2012 11:05:06 AM | Computer Name = Valentina-PC | Source = atikmdag | ID = 43029
Description = Display is not active

Error - 5/10/2012 12:25:52 PM | Computer Name = Valentina-PC | Source = atikmdag | ID = 43029
Description = Display is not active

Error - 5/10/2012 3:28:45 PM | Computer Name = Valentina-PC | Source = atikmdag | ID = 43029
Description = Display is not active

Error - 5/10/2012 4:29:51 PM | Computer Name = Valentina-PC | Source = atikmdag | ID = 43029
Description = Display is not active


< End of report >

sqounk

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Solved Re: remove windows web helper

Post by sqounk on Fri 11 May 2012, 9:24 am

Hope that helped?


Please download aswMBR from here



•Save aswMBR.exe to your Desktop

•Double click aswMBR.exe to run it

•Click the Scan button to start the scan as illustrated below

Don't know what the above caption means nor how to "Download" it???

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Solved Re: remove windows web helper

Post by houndmom on Fri 11 May 2012, 9:37 am

there are three items you need to uninstall:
Remove Adware Program

You have a program on in your program list known to be adware.
It would be a good idea to remove:
Ask Toolbar
search toolbar
SelectRebatesUninstall" = ShopAtHome.com Toolbar
from your program list.
To do this, Go to Control Panel>>Add/Remove Programs.


Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.


Let's also run:

Sorry please use the blue word here in the instructions to download aswMBR.

Please download aswMBR from here


  • Save aswMBR.exe to your Desktop
  • Double click aswMBR.exe to run it
  • Click the Scan button to start the scan as illustrated below




Note: Do not take action against any **Rootkit** entries until I have reviewed the log. Often there are false positives


  • Once the scan finishes click Save log to save the log to your Desktop


  • Copy and paste the contents of aswMBR.txt back here for review

houndmom

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Solved Re: remove windows web helper

Post by sqounk on Thu 14 Jun 2012, 4:14 am

aswMBR version 0.9.9.1665 Copyright(c) 2011 AVAST Software
Run date: 2012-06-13 13:03:48
-----------------------------
13:03:48.471 OS Version: Windows x64 6.1.7600
13:03:48.471 Number of processors: 1 586 0x7C02
13:03:48.471 ComputerName: VALENTINA-PC UserName: Valentina
13:03:58.673 Initialize success
13:05:09.495 AVAST engine defs: 12061300
13:05:14.815 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0
13:05:14.831 Disk 0 Vendor: TOSHIBA_MK1655GSX FG011J Size: 152627MB BusType: 11
13:05:14.846 Disk 0 MBR read successfully
13:05:14.862 Disk 0 MBR scan
13:05:14.877 Disk 0 Windows 7 default MBR code
13:05:14.877 Disk 0 Partition 1 00 27 Hidden NTFS WinRE NTFS 12291 MB offset 63
13:05:14.893 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 101 MB offset 25173855
13:05:14.924 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 140232 MB offset 25382700
13:05:14.955 Disk 0 scanning C:\Windows\system32\drivers
13:05:27.857 Service scanning
13:06:17.808 Modules scanning
13:06:17.824 Disk 0 trace - called modules:
13:06:17.886 ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys ataport.SYS PCIIDEX.SYS hal.dll msahci.sys
13:06:18.401 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8003042060]
13:06:18.416 3 CLASSPNP.SYS[fffff8800119143f] -> nt!IofCallDriver -> [0xfffffa800304fe40]
13:06:18.432 5 ACPI.sys[fffff88000ed0781] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-0[0xfffffa8002fef060]
13:06:19.633 AVAST engine scan C:\Windows
13:06:22.550 AVAST engine scan C:\Windows\system32
13:11:43.568 AVAST engine scan C:\Windows\system32\drivers
13:12:01.274 AVAST engine scan C:\Users\Valentina
13:13:41.615 Disk 0 MBR has been saved successfully to "C:\Users\Valentina\Videos\Desktop\MBR.dat"
13:13:41.630 The log file has been saved successfully to "C:\Users\Valentina\Videos\Desktop\aswMBR.txt"



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Solved Re: remove windows web helper

Post by sqounk on Thu 14 Jun 2012, 4:21 am

Did theone theMalware one did not downlad properly, I LL HAVE A GO LATER.Thanks

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Solved Re: remove windows web helper

Post by houndmom on Fri 22 Jun 2012, 6:26 am

Did theone theMalware one did not downlad properly
Was there some sort of error?

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Solved blew it "out"

Post by sqounk on Mon 25 Mar 2013, 3:06 am

Thanks for all the help I have received thus far, I had more problems culminating with Me "Resetting to factory settings" ia recovery mode. Windows web helper gone but I have new troubles... I instlled norton and th tech said I hae Windows registry errors that need to be removed by a windows tech. Offered Me a service contract and a fix (169.00$) I CANT afford it. I posted arequest in what I thought was the correct area Operating Platform subforum I beleive? I would appreciate any help to now fix my regisrty? Thanks sqounk

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Solved Re: remove windows web helper

Post by Superdave on Mon 25 Mar 2013, 12:14 pm

Hello and welcome to Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer.

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
*************************************************************************
Please download AdwCleaner by Xplode onto your Desktop.

  • Double click on AdwCleaner.exe to run the tool.
  • Click on Search.
  • A logfile will automatically open after the scan has finished.
  • Please post the content of that logfile in your reply.
  • You can find the logfile at C:\AdwCleaner[Rn].txt as well - n is the order number.

*********************************************
Please download Malwarebytes Anti-Malware from here.
Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Full Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • Please save the log to a location you will remember.
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.
*************************************************
Download Security Check by screen317 from one of the following links and save it to your desktop.

Link 1
Link 2

* Double-click Security Check.bat
* Follow the on-screen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt
* Post the contents of that document in your next reply.

Note: If a security program requests permission from dig.exe to access the Internet, allow it to do so.

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Solved Re: remove windows web helper

Post by Sponsored content Today at 7:53 am


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