Found 3 Trojans, wiped out programs, critical errors

View previous topic View next topic Go down

Found 3 Trojans, wiped out programs, critical errors

Post by mandn2001 on Sun 26 Feb 2012, 7:35 am

Screen resolution has changed, I have no desktop icons, getting an error message about Hard Drive Cluster Damage. Please help. I will go ahead and download and run malware bytes...and place the log in the next reply. Thank you!!

mandn2001

Unborn
Unborn

Posts : 3
Joined : 2012-02-26
Operating System : vista

View user profile

Back to top Go down

Re: Found 3 Trojans, wiped out programs, critical errors

Post by mandn2001 on Sun 26 Feb 2012, 9:21 am

Malwarebytes Anti-Malware 1.60.1.1000
[You must be registered and logged in to see this link.]

Database version: v2012.02.25.06

Windows Vista x86 NTFS
Internet Explorer 8.0.6001.18904
NATHAN & MICHELLE :: WHAT [administrator]

2/25/2012 2:39:14 PM
mbam-log-2012-02-25 (16-20-54).txt

Scan type: Full scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 350023
Time elapsed: 1 hour(s), 36 minute(s), 42 second(s)

Memory Processes Detected: 2
C:\ProgramData\NHYTdWMTgGQb.exe (Trojan.FakeAlert) -> 1544 -> No action taken.
C:\ProgramData\Vpajn55SBM7Lyh.exe (Rogue.FakeAlert) -> 4872 -> No action taken.

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 1
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (Adware.MyWebSearch) -> No action taken.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 2
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced|Start_ShowMyComputer (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> No action taken.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced|Start_ShowSearch (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> No action taken.

Folders Detected: 0
(No malicious items detected)

Files Detected: 3
C:\ProgramData\NHYTdWMTgGQb.exe (Trojan.FakeAlert) -> No action taken.
C:\ProgramData\Vpajn55SBM7Lyh.exe (Rogue.FakeAlert) -> No action taken.
C:\Users\NATHAN & MICHELLE\AppData\Local\Temp\uwTi3agrM0NKOP.exe.tmp (Trojan.FakeAlert) -> No action taken.

(end)

mandn2001

Unborn
Unborn

Posts : 3
Joined : 2012-02-26
Operating System : vista

View user profile

Back to top Go down

Re: Found 3 Trojans, wiped out programs, critical errors

Post by Superdave on Sun 26 Feb 2012, 12:55 pm

Hello and welcome to GeekPolice.Net My name is Dave. I will be helping you out with your particular problem on your computer.

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
*****************************************************************
SUPERAntiSpyware

If you already have SUPERAntiSpyware be sure to check for updates before scanning!


Download SuperAntispyware Free Edition (SAS)
* Double-click the icon on your desktop to run the installer.
* When asked to Update the program definitions, click Yes
* If you encounter any problems while downloading the updates, manually download and unzip them from here
* Next click the Preferences button.

•Under Start-Up Options uncheck Start SUPERAntiSpyware when Windows starts
* Click the Scanning Control tab.
* Under Scanner Options make sure only the following are checked:

•Close browsers before scanning
•Scan for tracking cookies
•Terminate memory threats before quarantining
Please leave the others unchecked

•Click the Close button to leave the control center screen.

* On the main screen click Scan your computer
* On the left check the box for the drive you are scanning.
* On the right choose Perform Complete Scan
* Click Next to start the scan. Please be patient while it scans your computer.
* After the scan is complete a summary box will appear. Click OK
* Make sure everything in the white box has a check next to it, then click Next
* It will quarantine what it found and if it asks if you want to reboot, click Yes

•To retrieve the removal information please do the following:
•After reboot, double-click the SUPERAntiSpyware icon on your desktop.
•Click Preferences. Click the Statistics/Logs tab.

•Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.

•It will open in your default text editor (preferably Notepad).
•Save the notepad file to your desktop by clicking (in notepad) File > Save As...

* Save the log somewhere you can easily find it. (normally the desktop)
* Click close and close again to exit the program.
*Copy and Paste the log in your post.
*********************************************
Please update and run MBAM again and, this time, clean the infections.

Download DDS from HERE or HERE and save it to your desktop.

Vista users right click on dds and select Run as administrator (you will receive a UAC prompt, please allow it)

* XP users Double click on dds to run it.
* If your antivirus or firewall try to block DDS then please allow it to run.
* When finished DDS will open two (2) logs.
* Save both reports to your desktop.
* The instructions here ask you to attach the Attach.txt.



1) DDS.txt
2) Attach.txt
Instead of attaching, please copy/past both logs into your Thread

Note: DDS will instruct you to post the Attach.txt log as an attachment.
Please just post it as you would any other log by copying and pasting it into the reply.

•Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run.
After downloading the tool, disconnect from the internet and disable all antivirus protection.
Run the scan, enable your A/V and reconnect to the internet.
Information on A/V control HERE .Then post your DDS logs. (DDS.txt and Attach.txt )

Superdave
Tech Staff


Tech Staff

Posts : 4193
Joined : 2010-02-01
Operating System : Windows 8.1 and a dual-boot with XP Home SP3

View user profile

Back to top Go down

Re: Found 3 Trojans, wiped out programs, critical errors

Post by mandn2001 on Wed 29 Feb 2012, 12:18 pm

Malwarebytes Anti-Malware 1.60.1.1000
[You must be registered and logged in to see this link.]

Database version: v2012.02.25.06
Malwarebytes Anti-Malware 1.60.1.1000
[You must be registered and logged in to see this link.]

Database version: v2012.02.25.06

Windows Vista x86 NTFS
Internet Explorer 8.0.6001.18904
NATHAN & MICHELLE :: WHAT [administrator]

2/25/2012 2:39:14 PM
mbam-log-2012-02-25 (16-20-54).txt

Scan type: Full scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 350023
Time elapsed: 1 hour(s), 36 minute(s), 42 second(s)

Memory Processes Detected: 2
C:\ProgramData\NHYTdWMTgGQb.exe (Trojan.FakeAlert) -> 1544 -> No action taken.
C:\ProgramData\Vpajn55SBM7Lyh.exe (Rogue.FakeAlert) -> 4872 -> No action taken.

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 1
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (Adware.MyWebSearch) -> No action taken.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 2
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced|Start_ShowMyComputer (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> No action taken.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced|Start_ShowSearch (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> No action taken.

Folders Detected: 0
(No malicious items detected)

Files Detected: 3
C:\ProgramData\NHYTdWMTgGQb.exe (Trojan.FakeAlert) -> No action taken.
C:\ProgramData\Vpajn55SBM7Lyh.exe (Rogue.FakeAlert) -> No action taken.
C:\Users\NATHAN & MICHELLE\AppData\Local\Temp\uwTi3agrM0NKOP.exe.tmp (Trojan.FakeAlert) -> No action taken.

(end)


Windows Vista x86 NTFS
Internet Explorer 8.0.6001.18904
NATHAN & MICHELLE :: WHAT [administrator]

2/28/2012 6:18:17 PM
mbam-log-2012-02-28 (18-18-17).txt

Scan type: Full scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 350631
Time elapsed: 57 minute(s), 19 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

mandn2001

Unborn
Unborn

Posts : 3
Joined : 2012-02-26
Operating System : vista

View user profile

Back to top Go down

Re: Found 3 Trojans, wiped out programs, critical errors

Post by Superdave on Wed 29 Feb 2012, 1:50 pm

MBAM still shows "no action taken." You need to run it and clean the infections.

Superdave
Tech Staff


Tech Staff

Posts : 4193
Joined : 2010-02-01
Operating System : Windows 8.1 and a dual-boot with XP Home SP3

View user profile

Back to top Go down

Re: Found 3 Trojans, wiped out programs, critical errors

Post by Sponsored content Today at 2:42 pm


Sponsored content


Back to top Go down

View previous topic View next topic Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum