Black screen O Death Please Help

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Black screen O Death Please Help

Post by horahack on Thu 16 Feb 2012, 2:21 pm

First topic message reminder :

Can't even boot up in safe mode to run AV. Downloaded Boot up OTLexe to flash drive, now says insert boot disk and hit any key, but will not boot. Shows client mac address no boot filename received.

E-Machine Vista Home:

Please help

Hora

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Re: Black screen O Death Please Help

Post by Superdave on Sat 03 Mar 2012, 7:18 am

Does it require a ISO burner?
Yes, an ISO burner. It should create a bootable disk.

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Re: Black screen O Death Please Help

Post by horahack on Sun 04 Mar 2012, 12:03 am

Where can I get one? The one you recommended before has expired.

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Re: Black screen O Death Please Help

Post by Superdave on Sun 04 Mar 2012, 5:50 am

This is the only one I could find but I couldn't investigate further because I don't know what model of computer you have.

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Re: Black screen O Death Please Help

Post by horahack on Tue 06 Mar 2012, 12:52 am

The above link won't open. This is a new Toshiba Satellite L775. Should I just uninstall the ISO burner and try reinstalling it. It was working but the 7 day trial demo timed out.

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Re: Black screen O Death Please Help

Post by Superdave on Tue 06 Mar 2012, 5:11 am

This is a new Toshiba Satellite L775. Should I just uninstall the ISO burner and try reinstalling it. It was working but the 7 day trial demo timed out..
If it's a new laptop why not go back for your warranty? Yes, you can download a new ISO burner.

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Re: Black screen O Death Please Help

Post by horahack on Tue 06 Mar 2012, 6:50 pm

Because the laptop is not the machine that.s down. I'm pretty sure the burner on the laptop is an ISO burrner.

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Re: Black screen O Death Please Help

Post by Superdave on Wed 07 Mar 2012, 6:38 am

Because the laptop is not the machine that.s down. I'm pretty sure the burner on the laptop is an ISO burrner..
The ISO burner is a separate program that you need to download and use to create the ISO disk.

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Re: Black screen O Death Please Help

Post by horahack on Wed 07 Mar 2012, 11:56 pm

Ok. I downloaded another ISO burner. It's called Soft32 Downloader, that is bundled with some other spam, evidently, if I do the quick install. I have to do advanced to keep the unwanted toolbars off my machine. But I can't figure out how to burn the 7510801 file. When I click on the desktop icon it says it is already running. It is version 8.25 I do NOT want to run the "Free Scan on this laptop, just burn the boot disk.

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Re: Black screen O Death Please Help

Post by Superdave on Thu 08 Mar 2012, 6:16 am

Ok. I downloaded another ISO burner. It's called Soft32 Downloader, that is bundled with some other spam, evidently, if I do the quick install. I have to do advanced to keep the unwanted toolbars off my machine. But I can't figure out how to burn the 7510801 file. When I click on the desktop icon it says it is already running. It is version 8.25 I do NOT want to run the "Free Scan on this laptop, just burn the boot disk..
I downloaded that file and I'm afraid that it's no good for your problem. It does not create a bootable disk and, even if you could create such a disk, I don't think your CD ROM is working correctly. The only solution I can see now is to install a new harddrive and install your OS on it. You can try slaving your present harddrive to another computer and retrieve all you important data.

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Re: Black screen O Death Please Help

Post by horahack on Thu 08 Mar 2012, 9:44 am

How can I slave the infected harddrive without infecting the new computer?

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Re: Black screen O Death Please Help

Post by Superdave on Thu 08 Mar 2012, 10:32 am

horahack wrote:How can I slave the infected harddrive without infecting the new computer?

You're problem with a defective hard drive.

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Re: Black screen O Death Please Help

Post by horahack on Thu 08 Mar 2012, 2:38 pm

I think the harddrive was infected before it crashed. The virus maybe caused the crash?

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Re: Black screen O Death Please Help

Post by Superdave on Fri 09 Mar 2012, 1:59 am

The virus maybe caused the crash?
It may have caused it to crash but I doubt it caused it to become defective.

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Re: Black screen O Death Please Help

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