Itunes Installation Failure...

View previous topic View next topic Go down

Itunes Installation Failure...

Post by arkyma07 on 13th February 2012, 9:40 pm

Hi there,


I tried updating my system to the current version of itunes (vers 10) so i can update my iphone 4. The itunes site directed me to remove previous versions of itunes, which i did, but on loading and installation the following error comes up:


Microsoft.VC80.CRT.type="win32".version="8.0.50727.4053".publicKeyToken="1fe8b3b 9a1e18e3b".processorArchitecture="amd64". HRESULT: 0x80070308


I have no idea what is going on. Any assistance would be greatly appreciated.


thank you

arkyma07
Beginner
Beginner

Posts Posts : 4
Joined Joined : 2009-06-23
Gender Gender : Male
OS OS : windows 7
Protection Protection : bitdefender
Points Points : 27273
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Itunes Installation Failure...

Post by Jan2011 on 14th February 2012, 3:52 pm

Hello,

I haven't seen this personally, but I did a bit of searching and you're not alone. It's suggested that there's a problem with Windows permissions.

This thread was helpful: https://discussions.apple.com/thread/2686619?threadID=2686619&tstart=90

These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up +en passant.+

Go into your Windows update and try to check for new updates. Do they fail to install? If so, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? Are they also 800736B3s, or a different error code? If they're different, what codes are you getting in Windows Update?

Was a problem with a Microsoft service not running. Starting the process 'Windows Module Installer' worked for me.

Jan2011
Leader
Leader

Posts Posts : 615
Joined Joined : 2011-01-17
OS OS : xp
Points Points : 25574
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Itunes Installation Failure...

Post by arkyma07 on 16th February 2012, 1:02 am

thanks heaps, there is a problem with windows update...

im attempting to fix it now

arkyma07
Beginner
Beginner

Posts Posts : 4
Joined Joined : 2009-06-23
Gender Gender : Male
OS OS : windows 7
Protection Protection : bitdefender
Points Points : 27273
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Itunes Installation Failure...

Post by Buttons on 16th February 2012, 2:59 am

The error indicates something wrong with the Visual C++ 2008 x64 Redistrubtable package. You may want to try and manually (re)install it.

http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=15336

Buttons
Leader's Leader
Leader's Leader

Posts Posts : 869
Joined Joined : 2010-06-11
Gender Gender : Male
OS OS : 7 Ultimate x64
Points Points : 26296
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Itunes Installation Failure...

Post by arkyma07 on 16th February 2012, 6:16 am

nah i got the same problem when installing Visual C++ 2008 x64 Redistrubtable package, and bitdefender... The error code i continue to get is 80070308, even when i start windows update i have 22 important updates that fail to install... The other page recommends starting the process 'Windows Module Installer' but i have no idea where to find it?? any suggestions??

arkyma07
Beginner
Beginner

Posts Posts : 4
Joined Joined : 2009-06-23
Gender Gender : Male
OS OS : windows 7
Protection Protection : bitdefender
Points Points : 27273
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Itunes Installation Failure...

Post by Buttons on 16th February 2012, 8:10 am

This is a topic I found on technet. I don't know if it'll work, but you may want to give it a shot. Smile

http://social.technet.microsoft.com/forums/en-US/itprovistaapps/thread/17b35f3e-82c3-4491-b94e-6a01c3abf854/

Buttons
Leader's Leader
Leader's Leader

Posts Posts : 869
Joined Joined : 2010-06-11
Gender Gender : Male
OS OS : 7 Ultimate x64
Points Points : 26296
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Itunes Installation Failure...

Post by arkyma07 on 18th February 2012, 12:18 am

both those threads have been helpful, but theres something seriously wrong here... i have made some progress by disabling windows error reporting service it at least attempts to install the updates now ,but im still getting the error message code 80070308... im all out of ideas :sad:

arkyma07
Beginner
Beginner

Posts Posts : 4
Joined Joined : 2009-06-23
Gender Gender : Male
OS OS : windows 7
Protection Protection : bitdefender
Points Points : 27273
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Itunes Installation Failure...

Post by Buttons on 18th February 2012, 12:28 am

Unfortunately this is as far as I'll be able to go in helping you without getting into something I'm not familiar with. Hopefully somebody will be able to help. Smile You might get better help at the Microsoft support forums like the one I posted. Smile Good luck!

Buttons
Leader's Leader
Leader's Leader

Posts Posts : 869
Joined Joined : 2010-06-11
Gender Gender : Male
OS OS : 7 Ultimate x64
Points Points : 26296
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Itunes Installation Failure...

Post by Jan2011 on 18th February 2012, 1:18 am

I thought I posted this, but I don't see it. Forgive me if this comes twice. I found this link and maybe it can help in addition to Buttons' link:

http://social.technet.microsoft.com/Forums/en-AU/w7itproperf/thread/181ded9f-29e4-4552-8400-e006d9e83f26

Generally, the Windows Update issue can be caused by one of the following factors:

1. The Windows Update service has been stopped.
2. Corrupted Windows Update Temporary folder.

In order to narrow down the cause of this issue and resolve it, I suggest you refer to the following steps. ...

Jan2011
Leader
Leader

Posts Posts : 615
Joined Joined : 2011-01-17
OS OS : xp
Points Points : 25574
# Likes # Likes : 0

View user profile

Back to top Go down

View previous topic View next topic Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum