Very slow to start and run programs

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Re: Very slow to start and run programs

Post by Superdave on Wed Feb 08, 2012 7:29 pm

That looks good. How's your computer running now? Any other issues?

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Re: Very slow to start and run programs

Post by CRC on Wed Feb 08, 2012 10:03 pm

Did I need to post the other log Eset produced? If so I'll need help locating it on the computer.

One of the problems is Skype and Spotify were slowing the log on time. I uninstalled them during this process to help with the reboot time. How can I use them but not have them start up upon logging in?

Which of all the downloads done during this process do I need to keep amd which can I delete?

I will be restarting the computer to check the operation and let you know



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Re: Very slow to start and run programs

Post by Superdave on Wed Feb 08, 2012 11:19 pm

Did I need to post the other log Eset produced? If so I'll need help locating it on the computer.
No. That's ok.
How can I use them but not have them start up upon logging in?
You can still use them. They don't need to be in your startup.
Which of all the downloads done during this process do I need to keep amd which can I delete?
We'll do some cleanup once you report back.

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Re: Very slow to start and run programs

Post by CRC on Thu Feb 09, 2012 1:45 am

Ok I restarted the computer to see how it is working.

Desktop comes up with icons within a minute/half. AVG shows on the bottom tool bar, lower right corner. Then the screen freezes for about 8 minutes. After it comes to life, the AVG shows that it is updating, and SuperAntiSpyware shows it has an update also. It takes 4 more minutes for the HP software indicator (flag) and WLAN to show on the same tool bar. It takes about 15 minutes for League of Legends Replay to show in the tool bar.

Thinking it is ready I click on the internet Explorer and it takes about 15 more minutes to load my homepage, Yahoo.

Do you think there is another problem or is it the programs I already had on the computer?

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Re: Very slow to start and run programs

Post by Superdave on Thu Feb 09, 2012 7:53 pm

Please download [You must be registered and logged in to see this link.] ( 511KB ) to your desktop.

Double click the aswMBR.exe to run it



Click the "Scan" button to start scan

Note: Do not take action against any **Rootkit** entries until I have reviewed the log. Often there are false positives



On completion of the scan click save log, save it to your desktop and post in your next reply

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Re: Very slow to start and run programs

Post by CRC on Fri Feb 10, 2012 7:47 am

aswMBR version 0.9.9.1532 Copyright(c) 2011 AVAST Software
Run date: 2012-02-09 23:44:52
-----------------------------
23:44:52.167 OS Version: Windows x64 6.1.7601 Service Pack 1
23:44:52.167 Number of processors: 2 586 0x170A
23:44:52.167 ComputerName: FAMILY-PC UserName: wills
00:13:56.141 Initialize success
00:34:41.796 AVAST engine defs: 12020903
00:34:48.333 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
00:34:48.333 Disk 0 Vendor: ST932032 0005 Size: 305245MB BusType: 3
00:34:48.348 Disk 0 MBR read successfully
00:34:48.348 Disk 0 MBR scan
00:34:48.348 Disk 0 unknown MBR code
00:34:48.364 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 199 MB offset 2048
00:34:48.380 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 290292 MB offset 409600
00:34:48.411 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 14649 MB offset 594927616
00:34:48.426 Disk 0 Partition 4 00 0C FAT32 LBA MSDOS5.0 103 MB offset 624928768
00:34:48.442 Service scanning
00:34:50.408 Modules scanning
00:34:50.408 Disk 0 trace - called modules:
00:34:50.470 ntoskrnl.exe CLASSPNP.SYS disk.sys iaStor.sys hal.dll
00:34:50.470 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa80030246c0]
00:34:50.486 3 CLASSPNP.SYS[fffff88001bae43f] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa8002ead050]
00:34:53.216 AVAST engine scan C:\Windows
00:34:56.289 AVAST engine scan C:\Windows\system32
00:38:50.030 AVAST engine scan C:\Windows\system32\drivers
00:39:10.700 AVAST engine scan C:\Users\wills
00:54:18.376 AVAST engine scan C:\ProgramData
00:57:57.417 Scan finished successfully
01:34:22.285 Disk 0 MBR has been saved successfully to "C:\Users\wills\Desktop\MBR.dat"
01:34:22.285 The log file has been saved successfully to "C:\Users\wills\Desktop\aswMBR.txt"



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Re: Very slow to start and run programs

Post by Superdave on Fri Feb 10, 2012 7:00 pm

Please download MBRCheck.exe by a_d_13 from one of the links provided below and save it to your desktop.

[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]

•Double-click on MBRCheck.exe to run it.

•It will open a black window...please do not fix anything (if it gives you an option).

•When complete, you should see Done! Press ENTER to exit.... Press Enter on the keyboard.

•A log named MBRCheck_date_time.txt (i.e. MBRCheck_07.21.10_10.22.51.txt) will appear on the desktop.
•Please copy and paste the contents of that log in your next reply.

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Re: Very slow to start and run programs

Post by CRC on Sat Feb 11, 2012 5:15 am

MBRCheck, version 1.2.3
(c) 2010, AD

Command-line:
Windows Version: Windows 7 Home Premium Edition
Windows Information: Service Pack 1 (build 7601), 64-bit
Base Board Manufacturer: Hewlett-Packard
BIOS Manufacturer: Hewlett-Packard
System Manufacturer: Hewlett-Packard
System Product Name: HP G72 Notebook PC
Logical Drives Mask: 0x0001003c

Kernel Drivers (total 158):
0x02C61000 \SystemRoot\system32\ntoskrnl.exe
0x02C18000 \SystemRoot\system32\hal.dll
0x00BD3000 \SystemRoot\system32\kdcom.dll
0x00CCD000 \SystemRoot\system32\mcupdate_GenuineIntel.dll
0x00D1C000 \SystemRoot\system32\PSHED.dll
0x00D30000 \SystemRoot\system32\CLFS.SYS
0x00C00000 \SystemRoot\system32\CI.dll
0x00E40000 \SystemRoot\system32\drivers\Wdf01000.sys
0x00EE4000 \SystemRoot\system32\drivers\WDFLDR.SYS
0x00EF3000 \SystemRoot\system32\drivers\ACPI.sys
0x00F4A000 \SystemRoot\system32\drivers\WMILIB.SYS
0x00F53000 \SystemRoot\system32\drivers\msisadrv.sys
0x00F5D000 \SystemRoot\system32\drivers\pci.sys
0x00F90000 \SystemRoot\system32\drivers\vdrvroot.sys
0x00F9D000 \SystemRoot\System32\drivers\partmgr.sys
0x00FB2000 \SystemRoot\system32\DRIVERS\compbatt.sys
0x00FBB000 \SystemRoot\system32\DRIVERS\BATTC.SYS
0x00FC7000 \SystemRoot\system32\drivers\volmgr.sys
0x00D8E000 \SystemRoot\System32\drivers\volmgrx.sys
0x00FDC000 \SystemRoot\System32\drivers\mountmgr.sys
0x0102E000 \SystemRoot\system32\DRIVERS\iaStor.sys
0x01238000 \SystemRoot\system32\drivers\atapi.sys
0x01241000 \SystemRoot\system32\drivers\ataport.SYS
0x0126B000 \SystemRoot\system32\drivers\msahci.sys
0x01276000 \SystemRoot\system32\drivers\PCIIDEX.SYS
0x01286000 \SystemRoot\system32\drivers\amdxata.sys
0x01291000 \SystemRoot\system32\drivers\fltmgr.sys
0x012DD000 \SystemRoot\system32\drivers\fileinfo.sys
0x01457000 \SystemRoot\System32\Drivers\Ntfs.sys
0x012F1000 \SystemRoot\System32\Drivers\msrpc.sys
0x01400000 \SystemRoot\System32\Drivers\ksecdd.sys
0x0134F000 \SystemRoot\System32\Drivers\cng.sys
0x0141B000 \SystemRoot\System32\drivers\pcw.sys
0x0142C000 \SystemRoot\System32\Drivers\Fs_Rec.sys
0x01641000 \SystemRoot\system32\drivers\ndis.sys
0x01734000 \SystemRoot\system32\drivers\NETIO.SYS
0x01794000 \SystemRoot\System32\Drivers\ksecpkg.sys
0x01866000 \SystemRoot\System32\drivers\tcpip.sys
0x01A6A000 \SystemRoot\System32\drivers\fwpkclnt.sys
0x01AB4000 \SystemRoot\system32\drivers\volsnap.sys
0x01B00000 \SystemRoot\System32\Drivers\spldr.sys
0x01B08000 \SystemRoot\System32\drivers\rdyboost.sys
0x01B42000 \SystemRoot\System32\Drivers\mup.sys
0x01B54000 \SystemRoot\System32\drivers\hwpolicy.sys
0x01B5D000 \SystemRoot\System32\DRIVERS\fvevol.sys
0x01B97000 \SystemRoot\system32\DRIVERS\disk.sys
0x01BAD000 \SystemRoot\system32\DRIVERS\CLASSPNP.SYS
0x01BDD000 \SystemRoot\system32\DRIVERS\avgrkx64.sys
0x01BE9000 \SystemRoot\system32\DRIVERS\AVGIDSEH.Sys
0x03F01000 \SystemRoot\system32\drivers\cdrom.sys
0x03F2B000 \SystemRoot\system32\DRIVERS\avgmfx64.sys
0x03F3B000 \SystemRoot\System32\Drivers\Null.SYS
0x03F44000 \SystemRoot\System32\Drivers\Beep.SYS
0x03F4B000 \SystemRoot\System32\drivers\vga.sys
0x03F59000 \SystemRoot\System32\drivers\VIDEOPRT.SYS
0x03F7E000 \SystemRoot\System32\drivers\watchdog.sys
0x03F8E000 \SystemRoot\System32\DRIVERS\RDPCDD.sys
0x03F97000 \SystemRoot\system32\drivers\rdpencdd.sys
0x03FA0000 \SystemRoot\system32\drivers\rdprefmp.sys
0x03FA9000 \SystemRoot\System32\Drivers\Msfs.SYS
0x03FB4000 \SystemRoot\System32\Drivers\Npfs.SYS
0x03FC5000 \SystemRoot\system32\DRIVERS\tdx.sys
0x03FE7000 \SystemRoot\system32\DRIVERS\TDI.SYS
0x03C00000 \SystemRoot\system32\DRIVERS\avgtdia.sys
0x03C60000 \SystemRoot\System32\DRIVERS\netbt.sys
0x040B7000 \SystemRoot\system32\drivers\afd.sys
0x04140000 \SystemRoot\system32\drivers\ws2ifsl.sys
0x0414B000 \SystemRoot\system32\DRIVERS\wfplwf.sys
0x04154000 \SystemRoot\system32\DRIVERS\pacer.sys
0x0417A000 \SystemRoot\system32\DRIVERS\vwififlt.sys
0x04190000 \SystemRoot\system32\DRIVERS\netbios.sys
0x0419F000 \SystemRoot\system32\DRIVERS\wanarp.sys
0x041BA000 \SystemRoot\system32\drivers\termdd.sys
0x041CE000 \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL64.SYS
0x041D8000 \??\C:\Program Files\SUPERAntiSpyware\SASDIFSV64.SYS
0x04000000 \SystemRoot\system32\DRIVERS\rdbss.sys
0x04051000 \SystemRoot\system32\drivers\nsiproxy.sys
0x0405D000 \SystemRoot\system32\drivers\mssmbios.sys
0x04068000 \SystemRoot\System32\drivers\discache.sys
0x04077000 \SystemRoot\System32\Drivers\dfsc.sys
0x04095000 \SystemRoot\system32\DRIVERS\blbdrive.sys
0x0180E000 \SystemRoot\system32\DRIVERS\avgldx64.sys
0x03CA5000 \SystemRoot\system32\DRIVERS\tunnel.sys
0x041E2000 \SystemRoot\system32\DRIVERS\intelppm.sys
0x041F8000 \SystemRoot\system32\DRIVERS\CmBatt.sys
0x04A74000 \SystemRoot\system32\DRIVERS\igdkmd64.sys
0x05493000 \SystemRoot\System32\drivers\dxgkrnl.sys
0x05587000 \SystemRoot\System32\drivers\dxgmms1.sys
0x055CD000 \SystemRoot\system32\drivers\usbuhci.sys
0x04A00000 \SystemRoot\system32\drivers\USBPORT.SYS
0x04A56000 \SystemRoot\system32\drivers\usbehci.sys
0x055DA000 \SystemRoot\system32\drivers\HDAudBus.sys
0x04273000 \SystemRoot\system32\DRIVERS\rtl8192se.sys
0x0439B000 \SystemRoot\system32\DRIVERS\vwifibus.sys
0x043A8000 \SystemRoot\system32\DRIVERS\Rt64win7.sys
0x04200000 \SystemRoot\system32\DRIVERS\i8042prt.sys
0x0421E000 \SystemRoot\system32\drivers\kbdclass.sys
0x0422D000 \SystemRoot\system32\DRIVERS\mouclass.sys
0x0423C000 \SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
0x04249000 \SystemRoot\system32\drivers\wmiacpi.sys
0x04252000 \SystemRoot\system32\drivers\CompositeBus.sys
0x03CCB000 \SystemRoot\system32\DRIVERS\AgileVpn.sys
0x017BF000 \SystemRoot\system32\DRIVERS\rasl2tp.sys
0x04262000 \SystemRoot\system32\DRIVERS\ndistapi.sys
0x01600000 \SystemRoot\system32\DRIVERS\ndiswan.sys
0x017E3000 \SystemRoot\system32\DRIVERS\raspppoe.sys
0x01436000 \SystemRoot\system32\DRIVERS\raspptp.sys
0x013C1000 \SystemRoot\system32\DRIVERS\rassstp.sys
0x040A6000 \SystemRoot\system32\DRIVERS\serscan.sys
0x040AE000 \SystemRoot\system32\drivers\ksthunk.sys
0x04461000 \SystemRoot\system32\drivers\ks.sys
0x044A4000 \SystemRoot\system32\drivers\swenum.sys
0x044A6000 \SystemRoot\system32\drivers\umbus.sys
0x044B8000 \SystemRoot\system32\DRIVERS\usbhub.sys
0x04512000 \SystemRoot\System32\Drivers\NDProxy.SYS
0x05A3A000 \SystemRoot\system32\drivers\RTKVHD64.sys
0x05C9A000 \SystemRoot\system32\drivers\portcls.sys
0x05CD7000 \SystemRoot\system32\drivers\drmk.sys
0x05CF9000 \SystemRoot\system32\drivers\IntcHdmi.sys
0x05D21000 \SystemRoot\System32\Drivers\fastfat.SYS
0x05D95000 \SystemRoot\System32\Drivers\crashdmp.sys
0x03CE1000 \SystemRoot\System32\Drivers\dump_iaStor.sys
0x05DA3000 \SystemRoot\System32\Drivers\dump_dumpfve.sys
0x00040000 \SystemRoot\System32\win32k.sys
0x05DB6000 \SystemRoot\System32\drivers\Dxapi.sys
0x05DC2000 \SystemRoot\system32\DRIVERS\monitor.sys
0x005D0000 \SystemRoot\System32\TSDDD.dll
0x00620000 \SystemRoot\System32\cdd.dll
0x00960000 \SystemRoot\System32\ATMFD.DLL
0x05DD0000 \SystemRoot\system32\drivers\luafv.sys
0x05DF3000 \SystemRoot\system32\DRIVERS\Sftvollh.sys
0x05A00000 \SystemRoot\system32\drivers\WudfPf.sys
0x05A21000 \SystemRoot\system32\DRIVERS\lltdio.sys
0x04527000 \SystemRoot\system32\DRIVERS\nwifi.sys
0x05D57000 \SystemRoot\system32\DRIVERS\ndisuio.sys
0x05D6A000 \SystemRoot\system32\DRIVERS\rspndr.sys
0x028B8000 \SystemRoot\system32\drivers\HTTP.sys
0x02981000 \SystemRoot\system32\DRIVERS\bowser.sys
0x0299F000 \SystemRoot\System32\drivers\mpsdrv.sys
0x029B7000 \SystemRoot\system32\DRIVERS\mrxsmb.sys
0x02800000 \SystemRoot\system32\DRIVERS\mrxsmb10.sys
0x0284E000 \SystemRoot\system32\DRIVERS\mrxsmb20.sys
0x02872000 \SystemRoot\system32\DRIVERS\AVGIDSFilter.Sys
0x036CD000 \SystemRoot\system32\drivers\peauth.sys
0x03773000 \SystemRoot\System32\Drivers\secdrv.SYS
0x03600000 \SystemRoot\system32\DRIVERS\Sftfslh.sys
0x0377E000 \SystemRoot\system32\DRIVERS\Sftplaylh.sys
0x037CB000 \SystemRoot\System32\DRIVERS\srvnet.sys
0x0287D000 \SystemRoot\System32\drivers\tcpipreg.sys
0x0457A000 \SystemRoot\system32\DRIVERS\AVGIDSDriver.Sys
0x06280000 \SystemRoot\System32\DRIVERS\srv2.sys
0x062E9000 \SystemRoot\system32\DRIVERS\Sftredirlh.sys
0x062F4000 \SystemRoot\System32\DRIVERS\srv.sys
0x0638C000 \SystemRoot\system32\DRIVERS\hamachi.sys
0x06271000 \??\C:\Users\wills\AppData\Local\Temp\aswMBR.sys
0x77A00000 \Windows\System32\ntdll.dll
0x47C40000 \Windows\System32\smss.exe
0xFFD20000 \Windows\System32\apisetschema.dll

Processes (total 87):
0 System Idle Process
4 System
264 C:\Windows\System32\smss.exe
360 C:\PROGRA~2\AVG\AVG2012\avgrsa.exe
392 C:\Program Files (x86)\AVG\AVG2012\avgcsrva.exe
740 csrss.exe
796 C:\Windows\System32\wininit.exe
808 csrss.exe
856 C:\Windows\System32\services.exe
884 C:\Windows\System32\winlogon.exe
896 C:\Windows\System32\lsass.exe
904 C:\Windows\System32\lsm.exe
1020 C:\Windows\System32\svchost.exe
616 C:\Windows\System32\svchost.exe
684 C:\Windows\System32\svchost.exe
752 C:\Windows\System32\svchost.exe
812 C:\Windows\System32\svchost.exe
1104 C:\Windows\System32\svchost.exe
1300 C:\Windows\System32\svchost.exe
1452 C:\Windows\System32\spoolsv.exe
1488 C:\Windows\System32\svchost.exe
1588 C:\Windows\System32\svchost.exe
1616 C:\Program Files\SUPERAntiSpyware\SASCore64.exe
1636 C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
1660 C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
1756 C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe
1788 C:\Program Files\Bonjour\mDNSResponder.exe
1908 C:\Program Files\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
2032 C:\Program Files (x86)\InstallBrainService\InstallBrainService.exe
1092 C:\Windows\SysWOW64\PnkBstrA.exe
1328 C:\Program Files (x86)\InstallBrainService\InstallBrainService.exe
1396 C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
2068 C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
2104 C:\Windows\System32\svchost.exe
2168 C:\Program Files (x86)\TeamViewer\Version6\TeamViewer_Service.exe
2260 C:\Program Files (x86)\TeamViewer\Version7\TeamViewer_Service.exe
2360 C:\Program Files (x86)\AVG\AVG2012\avgnsa.exe
2396 C:\Program Files (x86)\AVG\AVG2012\avgemca.exe
2564 C:\Program Files (x86)\TomTom HOME 2\TomTomHOMEService.exe
2604 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
2652 C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
2892 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE
2944 C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
2996 C:\Program Files (x86)\AVG\AVG2012\AVGIDSAgent.exe
3124 C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE
3348 C:\Windows\System32\svchost.exe
3832 C:\Windows\System32\taskhost.exe
3908 C:\Windows\System32\dwm.exe
3960 C:\Windows\explorer.exe
4052 C:\Windows\System32\rundll32.exe
3680 C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
3672 C:\Program Files (x86)\Realtek\Audio\OSD\RtVOsd64.exe
3724 C:\Program Files\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
3856 C:\Program Files\Java\jre6\bin\jusched.exe
4028 C:\Windows\System32\igfxtray.exe
3444 WmiPrvSE.exe
2752 C:\Windows\System32\hkcmd.exe
3808 C:\Windows\System32\igfxpers.exe
3560 C:\Program Files (x86)\Steam\Steam.exe
4172 C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE
4312 C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
4324 C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
4352 C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
4368 C:\Program Files (x86)\AVG\AVG2012\avgtray.exe
4376 C:\Program Files (x86)\iTunes\iTunesHelper.exe
4616 C:\Program Files\iPod\bin\iPodService.exe
4280 C:\Program Files (x86)\LOLReplay\LOLRecorder.exe
3276 C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
3400 C:\Program Files\Realtek\RtVOsd\RtVOsdService.exe
2724 C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
2956 C:\Program Files\Windows Media Player\wmpnetwk.exe
4148 C:\Program Files (x86)\Hewlett-Packard\Shared\HpqToaster.exe
3772 C:\Program Files (x86)\Hewlett-Packard\Shared\hpCaslNotification.exe
2720 C:\Windows\System32\svchost.exe
4032 C:\Program Files (x86)\Common Files\Steam\SteamService.exe
3716 dllhost.exe
5528 C:\Program Files (x86)\Internet Explorer\iexplore.exe
5704 C:\Program Files (x86)\Internet Explorer\iexplore.exe
3372 C:\ProgramData\WeCareReminder\ReminderHelper.exe
1888 C:\Windows\System32\taskeng.exe
3328 C:\Users\wills\AppData\Local\Google\Update\GoogleUpdate.exe
6564
1348 C:\Windows\System32\SearchIndexer.exe
3968 C:\Users\wills\Desktop\MBRCheck.exe
4876 C:\Windows\System32\conhost.exe
7028 C:\Windows\System32\WerFault.exe
5988

\\.\C: --> \\.\PhysicalDrive0 at offset 0x00000000`0c800000 (NTFS)
\\.\D: --> \\.\PhysicalDrive0 at offset 0x00000046`ebc00000 (NTFS)
\\.\E: --> \\.\PhysicalDrive0 at offset 0x0000004a`7f500000 (FAT32)
\\.\Q: --> error 5

PhysicalDrive0 Model Number: ST9320325AS, Rev: 0005HPM1

Size Device Name MBR Status
--------------------------------------------
298 GB \\.\PhysicalDrive0 Unknown MBR code
SHA1: D747D5A81550FD73CAB2E88DBA027A757C7384DE


Found non-standard or infected MBR.
Enter 'Y' and hit ENTER for more options, or 'N' to exit:

Done!

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Re: Very slow to start and run programs

Post by Superdave on Sat Feb 11, 2012 7:18 pm

Here I'm assuming that you have the Windows 7 Recovery Console installed on your hard drive. If is not there you will have a Recovery disk. If this is the case, let me know.


Run the Windows 7 Recovery Console.

1. Eject and remove any discs or memory cards from your computer.

2. Click the "Start" button on the desktop to open the Start menu, click the small arrow icon to the right of the lock icon and select "Restart".

3. Hold the "F8" key on your computer's keyboard as Windows 7 reboots.

4. Highlight and select "Repair your computer" choose your keyboard type and click "Next".

5. Choose your user name, type your password if prompted and click "OK" to access the System Recovery Options menu.

6. Next type bootrec /fixmbr

7. If it ask if you're sure you want to write a new MBR, answer 'Y'

8. Then type EXIT to reboot the machine.

9.With that done, please post back and let me know how things are now.


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Re: Very slow to start and run programs

Post by CRC on Sat Feb 11, 2012 7:29 pm

How do I know if I have the recovery console?

There is a recovery Drive "d"

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Re: Very slow to start and run programs

Post by Superdave on Sat Feb 11, 2012 11:54 pm

[You must be registered and logged in to see this link.] wrote:How do I know if I have the recovery console?

There is a recovery Drive "d"
That's the Recovery Console. You should be able to access it by pressing F8 while the computer is starting.

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Re: Very slow to start and run programs

Post by CRC on Sun Feb 12, 2012 5:47 am

The F8 key does not work on the restart. just restarts normally

disregard the previous line

Alright I am at the System Recovery Options window. I have several choices, Which one before I go further?
The choices are:
Startup Repair
System Restore
System Image Recovery
Windows Memory Diagnostics
Command Prompt
Recovery Manager

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Re: Very slow to start and run programs

Post by Superdave on Tue Feb 14, 2012 7:22 pm

[You must be registered and logged in to see this link.] wrote:The F8 key does not work on the restart. just restarts normally

disregard the previous line

Alright I am at the System Recovery Options window. I have several choices, Which one before I go further?
The choices are:
Startup Repair
System Restore
System Image Recovery
Windows Memory Diagnostics
Command Prompt
Recovery Manager
Can you go into Startup Repair and do what I suggested in my previous post?

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Re: Very slow to start and run programs

Post by CRC on Tue Feb 14, 2012 9:48 pm

The choices on my computer does not exactly match the previous post.
I am restarting again to be sure

After highlighting repair computer It asks me to press "enter" to choose

It loads files and then brings up the blue screen with a small System Recovery Options window. It asks to Select a keyboard input method, I select US (choices are countries) and press "next".

I select the user name and enter the password and press "ok".

Which brings up the Afore mentioned Sys Rec options window with the choices.

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Re: Very slow to start and run programs

Post by CRC on Tue Feb 14, 2012 9:53 pm

Ok I chose Start up Repair

It reads Startup repair could not detect a problem. There are two items at the bottom of the window:

View diagnostic and repair details
View advanced options for system revcovery and support

Other than that there are finish and cancel buttons at the bottom of the window

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Re: Very slow to start and run programs

Post by Superdave on Tue Feb 14, 2012 11:19 pm

Could you please hold on for a bit. I'm checking with a colleague about this problem.

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Re: Very slow to start and run programs

Post by CRC on Mon Feb 20, 2012 5:26 pm

Bump

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Re: Very slow to start and run programs

Post by Superdave on Mon Feb 20, 2012 8:03 pm

[You must be registered and logged in to see this link.] wrote:Bump
I'm really sorry for the delay but I haven't received a reply for assistance from my colleague. I'm going to send another request. I haven't forgotten and won't forget about this problem.

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Re: Very slow to start and run programs

Post by Superdave on Tue Feb 21, 2012 2:43 am

I'm back. Let's try this.

Please [You must be registered and logged in to see this link.]
If you have Windows 7 installation disc, just insert a DVD to the drive, restart computer and it should load automatically (option two presented in the article).
It's possible also that your computer has a pre-installed recovery partition instead - in such a case use a method one (by pressing F8 before Windows starts loading)...
NOTE. If none of the above apply you can create System Repair Disc (link in "Option two") and boot from it.

On the System Recovery Options menu you will get the following options:


  • Startup Repair
  • System Restore
  • Windows Complete PC Restore
  • Windows Memory Diagnostic Tool
  • Command Prompt


Choose Command Prompt
You should see X:\SOURCES>...

Execute the following commands in bold.
Press Enter after every one of them.

bootrec /fixmbr (<--- there is a "space" after "bootrec")

bootrec /fixboot (<--- there is a "space" after "bootrec")

exit

Restart computer.

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Re: Very slow to start and run programs

Post by CRC on Tue Feb 21, 2012 1:30 pm

At the Command Prompt the line read:

X:\windows\system32>

I entered the info and received a response of successfully submitted for each entry

Not any better so far


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Re: Very slow to start and run programs

Post by Superdave on Tue Feb 21, 2012 6:52 pm

Ok. Please run this again. You should already have this on your computer. Please post the log.

Please download MBRCheck.exe by a_d_13 from one of the links provided below and save it to your desktop.

[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]

•Double-click on MBRCheck.exe to run it.

•It will open a black window...please do not fix anything (if it gives you an option).

•When complete, you should see Done! Press ENTER to exit.... Press Enter on the keyboard.

•A log named MBRCheck_date_time.txt (i.e. MBRCheck_07.21.10_10.22.51.txt) will appear on the desktop.
•Please copy and paste the contents of that log in your next reply.

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Re: Very slow to start and run programs

Post by CRC on Tue Feb 21, 2012 11:08 pm

MBRCheck, version 1.2.3
(c) 2010, AD

Command-line:
Windows Version: Windows 7 Home Premium Edition
Windows Information: Service Pack 1 (build 7601), 64-bit
Base Board Manufacturer: Hewlett-Packard
BIOS Manufacturer: Hewlett-Packard
System Manufacturer: Hewlett-Packard
System Product Name: HP G72 Notebook PC
Logical Drives Mask: 0x0001003c

Kernel Drivers (total 157):
0x02C1B000 \SystemRoot\system32\ntoskrnl.exe
0x03204000 \SystemRoot\system32\hal.dll
0x00BA4000 \SystemRoot\system32\kdcom.dll
0x00CE6000 \SystemRoot\system32\mcupdate_GenuineIntel.dll
0x00D35000 \SystemRoot\system32\PSHED.dll
0x00D49000 \SystemRoot\system32\CLFS.SYS
0x00C00000 \SystemRoot\system32\CI.dll
0x00E91000 \SystemRoot\system32\drivers\Wdf01000.sys
0x00F35000 \SystemRoot\system32\drivers\WDFLDR.SYS
0x00F44000 \SystemRoot\system32\drivers\ACPI.sys
0x00F9B000 \SystemRoot\system32\drivers\WMILIB.SYS
0x00FA4000 \SystemRoot\system32\drivers\msisadrv.sys
0x00FAE000 \SystemRoot\system32\drivers\pci.sys
0x00FE1000 \SystemRoot\system32\drivers\vdrvroot.sys
0x00E00000 \SystemRoot\System32\drivers\partmgr.sys
0x00E15000 \SystemRoot\system32\DRIVERS\compbatt.sys
0x00E1E000 \SystemRoot\system32\DRIVERS\BATTC.SYS
0x00E2A000 \SystemRoot\system32\drivers\volmgr.sys
0x010B8000 \SystemRoot\System32\drivers\volmgrx.sys
0x01114000 \SystemRoot\System32\drivers\mountmgr.sys
0x01264000 \SystemRoot\system32\DRIVERS\iaStor.sys
0x0146E000 \SystemRoot\system32\drivers\atapi.sys
0x01477000 \SystemRoot\system32\drivers\ataport.SYS
0x014A1000 \SystemRoot\system32\drivers\msahci.sys
0x014AC000 \SystemRoot\system32\drivers\PCIIDEX.SYS
0x014BC000 \SystemRoot\system32\drivers\amdxata.sys
0x014C7000 \SystemRoot\system32\drivers\fltmgr.sys
0x01513000 \SystemRoot\system32\drivers\fileinfo.sys
0x0160E000 \SystemRoot\System32\Drivers\Ntfs.sys
0x01527000 \SystemRoot\System32\Drivers\msrpc.sys
0x017B1000 \SystemRoot\System32\Drivers\ksecdd.sys
0x01585000 \SystemRoot\System32\Drivers\cng.sys
0x017CC000 \SystemRoot\System32\drivers\pcw.sys
0x017DD000 \SystemRoot\System32\Drivers\Fs_Rec.sys
0x01861000 \SystemRoot\system32\drivers\ndis.sys
0x01954000 \SystemRoot\system32\drivers\NETIO.SYS
0x019B4000 \SystemRoot\System32\Drivers\ksecpkg.sys
0x01A10000 \SystemRoot\System32\drivers\tcpip.sys
0x01C14000 \SystemRoot\System32\drivers\fwpkclnt.sys
0x01C5E000 \SystemRoot\system32\drivers\volsnap.sys
0x01CAA000 \SystemRoot\System32\Drivers\spldr.sys
0x01CB2000 \SystemRoot\System32\drivers\rdyboost.sys
0x01CEC000 \SystemRoot\System32\Drivers\mup.sys
0x01CFE000 \SystemRoot\System32\drivers\hwpolicy.sys
0x01D07000 \SystemRoot\System32\DRIVERS\fvevol.sys
0x01D41000 \SystemRoot\system32\DRIVERS\disk.sys
0x01D57000 \SystemRoot\system32\DRIVERS\CLASSPNP.SYS
0x01D87000 \SystemRoot\system32\DRIVERS\avgrkx64.sys
0x01D93000 \SystemRoot\system32\DRIVERS\AVGIDSEH.Sys
0x04078000 \SystemRoot\system32\drivers\cdrom.sys
0x040A2000 \SystemRoot\system32\DRIVERS\avgmfx64.sys
0x040B2000 \SystemRoot\System32\Drivers\Null.SYS
0x040BB000 \SystemRoot\System32\Drivers\Beep.SYS
0x040C2000 \SystemRoot\System32\drivers\vga.sys
0x040D0000 \SystemRoot\System32\drivers\VIDEOPRT.SYS
0x040F5000 \SystemRoot\System32\drivers\watchdog.sys
0x04105000 \SystemRoot\System32\DRIVERS\RDPCDD.sys
0x0410E000 \SystemRoot\system32\drivers\rdpencdd.sys
0x04117000 \SystemRoot\system32\drivers\rdprefmp.sys
0x04120000 \SystemRoot\System32\Drivers\Msfs.SYS
0x0412B000 \SystemRoot\System32\Drivers\Npfs.SYS
0x0413C000 \SystemRoot\system32\DRIVERS\tdx.sys
0x0415E000 \SystemRoot\system32\DRIVERS\TDI.SYS
0x0416B000 \SystemRoot\system32\DRIVERS\avgtdia.sys
0x03E00000 \SystemRoot\System32\DRIVERS\netbt.sys
0x0112E000 \SystemRoot\system32\drivers\afd.sys
0x03E45000 \SystemRoot\system32\drivers\ws2ifsl.sys
0x03E50000 \SystemRoot\system32\DRIVERS\wfplwf.sys
0x041CB000 \SystemRoot\system32\DRIVERS\pacer.sys
0x01DAB000 \SystemRoot\system32\DRIVERS\vwififlt.sys
0x041F1000 \SystemRoot\system32\DRIVERS\netbios.sys
0x01DC1000 \SystemRoot\system32\DRIVERS\wanarp.sys
0x01DDC000 \SystemRoot\system32\drivers\termdd.sys
0x01DF0000 \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL64.SYS
0x01A00000 \??\C:\Program Files\SUPERAntiSpyware\SASDIFSV64.SYS
0x01800000 \SystemRoot\system32\DRIVERS\rdbss.sys
0x01851000 \SystemRoot\system32\drivers\nsiproxy.sys
0x019DF000 \SystemRoot\system32\drivers\mssmbios.sys
0x019EA000 \SystemRoot\System32\drivers\discache.sys
0x01200000 \SystemRoot\System32\Drivers\dfsc.sys
0x017E7000 \SystemRoot\system32\DRIVERS\blbdrive.sys
0x011B7000 \SystemRoot\system32\DRIVERS\avgldx64.sys
0x0121E000 \SystemRoot\system32\DRIVERS\tunnel.sys
0x01244000 \SystemRoot\system32\DRIVERS\intelppm.sys
0x01A0A000 \SystemRoot\system32\DRIVERS\CmBatt.sys
0x04C81000 \SystemRoot\system32\DRIVERS\igdkmd64.sys
0x056A0000 \SystemRoot\System32\drivers\dxgkrnl.sys
0x05794000 \SystemRoot\System32\drivers\dxgmms1.sys
0x057DA000 \SystemRoot\system32\drivers\usbuhci.sys
0x04C00000 \SystemRoot\system32\drivers\USBPORT.SYS
0x04C56000 \SystemRoot\system32\drivers\usbehci.sys
0x01000000 \SystemRoot\system32\drivers\HDAudBus.sys
0x0308B000 \SystemRoot\system32\DRIVERS\rtl8192se.sys
0x031B3000 \SystemRoot\system32\DRIVERS\vwifibus.sys
0x03000000 \SystemRoot\system32\DRIVERS\Rt64win7.sys
0x03057000 \SystemRoot\system32\DRIVERS\i8042prt.sys
0x03075000 \SystemRoot\system32\drivers\kbdclass.sys
0x031C0000 \SystemRoot\system32\DRIVERS\mouclass.sys
0x031CF000 \SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
0x031DC000 \SystemRoot\system32\drivers\wmiacpi.sys
0x031E5000 \SystemRoot\system32\drivers\CompositeBus.sys
0x04C67000 \SystemRoot\system32\DRIVERS\AgileVpn.sys
0x01024000 \SystemRoot\system32\DRIVERS\rasl2tp.sys
0x057E7000 \SystemRoot\system32\DRIVERS\ndistapi.sys
0x01048000 \SystemRoot\system32\DRIVERS\ndiswan.sys
0x01077000 \SystemRoot\system32\DRIVERS\raspppoe.sys
0x01092000 \SystemRoot\system32\DRIVERS\raspptp.sys
0x00E3F000 \SystemRoot\system32\DRIVERS\rassstp.sys
0x031F5000 \SystemRoot\system32\DRIVERS\hamachi.sys
0x057F3000 \SystemRoot\system32\DRIVERS\serscan.sys
0x03084000 \SystemRoot\system32\drivers\ksthunk.sys
0x00DA7000 \SystemRoot\system32\drivers\ks.sys
0x057FB000 \SystemRoot\system32\drivers\swenum.sys
0x00E59000 \SystemRoot\system32\drivers\umbus.sys
0x046C8000 \SystemRoot\system32\DRIVERS\usbhub.sys
0x04722000 \SystemRoot\System32\Drivers\NDProxy.SYS
0x05A81000 \SystemRoot\system32\drivers\RTKVHD64.sys
0x05CE1000 \SystemRoot\system32\drivers\portcls.sys
0x05D1E000 \SystemRoot\system32\drivers\drmk.sys
0x05D40000 \SystemRoot\system32\drivers\IntcHdmi.sys
0x05D68000 \SystemRoot\System32\Drivers\fastfat.SYS
0x05DDC000 \SystemRoot\System32\Drivers\crashdmp.sys
0x03E59000 \SystemRoot\System32\Drivers\dump_iaStor.sys
0x05DEA000 \SystemRoot\System32\Drivers\dump_dumpfve.sys
0x00060000 \SystemRoot\System32\win32k.sys
0x05A00000 \SystemRoot\System32\drivers\Dxapi.sys
0x05A0C000 \SystemRoot\system32\DRIVERS\monitor.sys
0x00590000 \SystemRoot\System32\TSDDD.dll
0x00630000 \SystemRoot\System32\cdd.dll
0x00920000 \SystemRoot\System32\ATMFD.DLL
0x05A1A000 \SystemRoot\system32\drivers\luafv.sys
0x05A3D000 \SystemRoot\system32\DRIVERS\Sftvollh.sys
0x05A48000 \SystemRoot\system32\drivers\WudfPf.sys
0x05A69000 \SystemRoot\system32\DRIVERS\lltdio.sys
0x04737000 \SystemRoot\system32\DRIVERS\nwifi.sys
0x05D9E000 \SystemRoot\system32\DRIVERS\ndisuio.sys
0x05DB1000 \SystemRoot\system32\DRIVERS\rspndr.sys
0x02AED000 \SystemRoot\system32\drivers\HTTP.sys
0x02BB6000 \SystemRoot\system32\DRIVERS\bowser.sys
0x02BD4000 \SystemRoot\System32\drivers\mpsdrv.sys
0x02A00000 \SystemRoot\system32\DRIVERS\mrxsmb.sys
0x02A2D000 \SystemRoot\system32\DRIVERS\mrxsmb10.sys
0x02A7B000 \SystemRoot\system32\DRIVERS\mrxsmb20.sys
0x02A9F000 \SystemRoot\system32\DRIVERS\AVGIDSFilter.Sys
0x04600000 \SystemRoot\system32\drivers\peauth.sys
0x02AAA000 \SystemRoot\System32\Drivers\secdrv.SYS
0x044EC000 \SystemRoot\system32\DRIVERS\Sftfslh.sys
0x045AD000 \SystemRoot\system32\DRIVERS\Sftplaylh.sys
0x04400000 \SystemRoot\System32\DRIVERS\srvnet.sys
0x04431000 \SystemRoot\System32\drivers\tcpipreg.sys
0x04443000 \SystemRoot\system32\DRIVERS\AVGIDSDriver.Sys
0x0446E000 \SystemRoot\System32\DRIVERS\srv2.sys
0x044D7000 \SystemRoot\system32\DRIVERS\Sftredirlh.sys
0x062CF000 \SystemRoot\System32\DRIVERS\srv.sys
0x76CE0000 \Windows\System32\ntdll.dll
0x478A0000 \Windows\System32\smss.exe
0xFF000000 \Windows\System32\apisetschema.dll

Processes (total 82):
0 System Idle Process
4 System
300 C:\Windows\System32\smss.exe
396 C:\PROGRA~2\AVG\AVG2012\avgrsa.exe
428 C:\Program Files (x86)\AVG\AVG2012\avgcsrva.exe
680 csrss.exe
736 csrss.exe
744 C:\Windows\System32\wininit.exe
796 C:\Windows\System32\winlogon.exe
848 C:\Windows\System32\services.exe
860 C:\Windows\System32\lsass.exe
872 C:\Windows\System32\lsm.exe
108 C:\Windows\System32\svchost.exe
660 C:\Windows\System32\svchost.exe
628 C:\Windows\System32\svchost.exe
1020 C:\Windows\System32\svchost.exe
612 C:\Windows\System32\svchost.exe
1116 C:\Windows\System32\svchost.exe
1188 C:\Windows\System32\svchost.exe
1352 C:\Windows\System32\spoolsv.exe
1384 C:\Windows\System32\svchost.exe
1484 C:\Windows\System32\svchost.exe
1512 C:\Program Files\SUPERAntiSpyware\SASCore64.exe
1532 C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
1556 C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
1632 C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe
1668 C:\Program Files\Bonjour\mDNSResponder.exe
1720 C:\Program Files (x86)\LogMeIn Hamachi\hamachi-2.exe
1776 C:\Program Files\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
1908 C:\Program Files (x86)\InstallBrainService\InstallBrainService.exe
1944 C:\Program Files (x86)\InstallBrainService\InstallBrainService.exe
1988 C:\Windows\SysWOW64\PnkBstrA.exe
2020 C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
2068 C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
2184 C:\Program Files (x86)\AVG\AVG2012\avgnsa.exe
2192 C:\Program Files (x86)\AVG\AVG2012\avgemca.exe
2432 C:\Program Files (x86)\TeamViewer\Version6\TeamViewer_Service.exe
2452 C:\Program Files (x86)\TeamViewer\Version7\TeamViewer_Service.exe
2484 C:\Program Files (x86)\TomTom HOME 2\TomTomHOMEService.exe
2524 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
2576 C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
2684 C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
2752 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE
2824 C:\Program Files (x86)\AVG\AVG2012\AVGIDSAgent.exe
2376 C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE
3504 C:\Windows\System32\svchost.exe
1700 C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe
2536 C:\Program Files\Realtek\RtVOsd\RtVOsdService.exe
1292 C:\Program Files\Realtek\RtVOsd\RtVOsd.exe
1676 C:\Program Files\Windows Media Player\wmpnetwk.exe
3876 C:\Windows\System32\taskhost.exe
4068 C:\Windows\System32\dwm.exe
3912 C:\Windows\explorer.exe
4048 C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
3120 C:\Program Files (x86)\Realtek\Audio\OSD\RtVOsd64.exe
812 C:\Program Files\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
3528 C:\Program Files\Java\jre6\bin\jusched.exe
3888 C:\Windows\System32\igfxtray.exe
3784 C:\Windows\System32\hkcmd.exe
4024 C:\Windows\System32\igfxpers.exe
3352 WmiPrvSE.exe
2272 C:\Program Files (x86)\Hewlett-Packard\HP Advisor\Dock\HPAdvisorDock.exe
580 C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE
3404 C:\Program Files (x86)\LOLReplay\LOLRecorder.exe
2540 C:\Program Files (x86)\Adobe\Reader 9.0\Reader\reader_sl.exe
1364 C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
4100 C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
4152 C:\Program Files (x86)\AVG\AVG2012\avgtray.exe
4176 C:\Windows\System32\GfxUI.exe
4196 C:\Program Files (x86)\iTunes\iTunesHelper.exe
4316 C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
4348 C:\Windows\System32\SearchIndexer.exe
4540 C:\Program Files\iPod\bin\iPodService.exe
4860 C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
3532 C:\Windows\System32\WerFault.exe
3220 C:\Program Files\Java\jre6\bin\javaws.exe
3344 C:\Program Files\Java\jre6\bin\javaw.exe
4172 C:\Windows\System32\audiodg.exe
4976 C:\Users\wills\Desktop\MBRCheck.exe
4696 C:\Windows\System32\conhost.exe
1868 C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
4408

\\.\C: --> \\.\PhysicalDrive0 at offset 0x00000000`0c800000 (NTFS)
\\.\D: --> \\.\PhysicalDrive0 at offset 0x00000046`ebc00000 (NTFS)
\\.\E: --> \\.\PhysicalDrive0 at offset 0x0000004a`7f500000 (FAT32)
\\.\Q: --> error 5

PhysicalDrive0 Model Number: ST9320325AS, Rev: 0005HPM1

Size Device Name MBR Status
--------------------------------------------
298 GB \\.\PhysicalDrive0 Windows 7 MBR code detected
SHA1: 4379A3D43019B46FA357F7DD6A53B45A3CA8FB79


Done!

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Re: Very slow to start and run programs

Post by CRC on Sat Feb 25, 2012 5:42 pm

Bump

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Re: Very slow to start and run programs

Post by Superdave on Sat Feb 25, 2012 8:28 pm

[You must be registered and logged in to see this link.] wrote:Bump
Sorry, my notifications are not working again. Please give me an update on your computer.

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Re: Very slow to start and run programs

Post by CRC on Sun Feb 26, 2012 5:22 pm

I have restarted it again. It is quicker to load to the desktop but it is still taking approx. 20-30 minutes at times to load internet explorer. Once Explorer is running it runs pretty quick. I took the time to uninstall a couple more programs, Team Viewer, Steam and League of Legends Recorder. Those seemed to be the programs taking the longest to load on the desktop.

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Re: Very slow to start and run programs

Post by Superdave on Sun Feb 26, 2012 6:27 pm

Did running StartUpLite make any difference? I really don't know why it's running so slowly. Was it always like this?

[You must be registered and logged in to see this link.] for free cleaning/maintenance tools to help keep your computer running smoothly.

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Re: Very slow to start and run programs

Post by CRC on Mon Feb 27, 2012 9:42 pm

It wasn't always this slow, it started at the time the antivirus expired and the computer was infected. I ran start up lite again and restarted. It is quick to load to the desktop but for some reason it takes 30 min to load internet explorer. I tried Google Chrome and it took just as long.

ETA: I ran the Ccleaner as suggested in the link on your last reply. I can notice a big difference in the speed.

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Re: Very slow to start and run programs

Post by Superdave on Tue Feb 28, 2012 12:42 am

Why are you using IE 8? You should upgrade to 9 or 10.
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Re: Very slow to start and run programs

Post by CRC on Wed Feb 29, 2012 12:10 am

I upgraded to IE9, it seems to be running very well now. I restarted aftre downloading IE9 and it loaded to the desktop quickly and then loaded IE9 quickly as well.

What's next?

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Re: Very slow to start and run programs

Post by Superdave on Wed Feb 29, 2012 2:57 am

What's next?.
Cleanup time.

To uninstall ComboFix


  • Click the Start button. Click Run. For Vista: type in Run in the Start search, and click on Run in the results pane.
  • In the field, type in ComboFix /uninstall




(Note: Make sure there's a space between the word ComboFix and the forward-slash.)


  • Then, press Enter, or click OK.
  • This will uninstall ComboFix, delete its folders and files, hides System files and folders, and resets System Restore.

****************************************************
To remove all of the tools we used and the files and folders they created do the following:
Double click OTL.exe.

  • Click the CleanUp button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes.

Note: If any tool, file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually.
**************************************************
Clean out your temporary internet files and temp files.

Download [You must be registered and logged in to see this link.] to your desktop.

Double-click TFC.exe to run it.

Note: If you are running on Vista, right-click on the file and choose Run As Administrator

TFC will close all programs when run, so make sure you have saved all your work before you begin.

* Click the Start button to begin the cleaning process.
* Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two.
* Please let TFC run uninterrupted until it is finished.

Once TFC is finished it should restart your computer. If it does not, please manually restart the computer yourself to ensure a complete cleaning.
****************************************************
Update Your Java (JRE)

Old versions of Java have vulnerabilities that malware can use to infect your system.


First [You must be registered and logged in to see this link.]

If there are any other version(s) installed then update now.

Get the new version (if needed)

If your version is out of date install the newest version of the [You must be registered and logged in to see this link.].

Note: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Be sure to close ALL open web browsers before starting the installation.

Remove any old versions

1. Download [You must be registered and logged in to see this link.] and unzip the file to your Desktop.
2. Open JavaRA.exe and choose Remove Older Versions
3. Once complete exit JavaRA.

Additional Note: [You must be registered and logged in to see this link.] adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and reboot your computer.
*************************************************
Looking over your log it seems you don't have any evidence of a third party firewall.

Firewalls protect against hackers and malicious intruders. You need to download a free firewall from one of these reliable vendors.

Remember only install ONE firewall

1) [You must be registered and logged in to see this link.] (Uncheck during installation "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage" and uncheck any HopSurf and/or Ask.com options if you choose this one)
2) [You must be registered and logged in to see this link.]
3) [You must be registered and logged in to see this link.]
4) [You must be registered and logged in to see this link.]

If you are using the built-in Windows XP firewall, it is not recommended as it does not block outgoing connections. This means that any malware on your computer is free to "phone home" for more instructions. Simply put, Windows XP contains a mediocre firewall. This firewall is NO replacement for a dedicated software solution. Remember to use only one firewall at the same time.
****************************************************
Use the [You must be registered and logged in to see this link.] to check for out of date software.

•Click Start Now

•Check the box next to Enable thorough system inspection.

•Click Start

•Allow the scan to finish and scroll down to see if any updates are needed.
•Update anything listed.
.
----------

Go to [You must be registered and logged in to see this link.] and get all critical updates.

----------

I suggest using [You must be registered and logged in to see this link.]. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

[You must be registered and logged in to see this link.]- Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox.
* [You must be registered and logged in to see this link.] from Spyware and Malware
* If you don't know what ActiveX controls are, see [You must be registered and logged in to see this link.]

Protect yourself against spyware using the Immunize feature in [You must be registered and logged in to see this link.] Guide: [You must be registered and logged in to see this link.] to prevent spyware infection in real-time. Note: To ensure you have the latest Immunizations always update Spybot - Search & Destroy before Immunizing. [You must be registered and logged in to see this link.]

Check out [You must be registered and logged in to see this link.] for tips and free tools to help keep you safe in the future.

Also see [You must be registered and logged in to see this link.] for free cleaning/maintenance tools to help keep your computer running smoothly.
Safe Surfing!

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Re: Very slow to start and run programs

Post by CRC on Wed Feb 29, 2012 5:32 am

Should I delete the following programs and their logs:

MBRcheck
aswMBR
SecurityCheck
Eset scan log

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Re: Very slow to start and run programs

Post by Superdave on Wed Feb 29, 2012 7:00 pm

[You must be registered and logged in to see this link.] wrote:Should I delete the following programs and their logs:

MBRcheck
aswMBR
SecurityCheck
Eset scan log

Yes, please. You no longer have any use for them.

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