Unresponsive Dell Dimension E521

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Unresponsive Dell Dimension E521

Post by bigblaqq on 10th January 2012, 9:06 pm

My Dell Dimension E521 is totally non responsive none of the peripherals work. I get a blue screen saying something like " A problem has been detected and windows has shut down to prevent damages." It also says to press F8 select start up then select safe mode " and which none of that can be done..I got some sort of error code STOP: OX000000BE (Ox806CF800, Ox006CF121,OXF78A2788,OX0000000B)

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Re: Unresponsive Dell Dimension E521

Post by Jan2011 on 11th January 2012, 12:28 am

I'm not following you fully. Can you get it started in Safe Mode?

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Re: Unresponsive Dell Dimension E521

Post by bigblaqq on 11th January 2012, 3:23 am

My mouse nor keyboard does not respond so therefore am unable to start in safe mode.

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Re: Unresponsive Dell Dimension E521

Post by Jan2011 on 11th January 2012, 1:39 pm

Yipes - that's not good. Can you boot to the recovery disk that came with your computer?

Here's how: Insert the recovery disk and start the computer. Hit the F12 key to get to the Boot Menu. Arrow down to the CD and hit Enter.

If you can't boot to the recovery disk then you have a hardware problem. You can try swapping keyboard and mouse. You can also open the machine and pull a memory card. Just be careful doing that because in the low humidity, the card are suspectible to Electrostatic Discharge (ESD).

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Re: Unresponsive Dell Dimension E521

Post by bigblaqq on 13th January 2012, 10:20 pm

Of course wouldnt you know it?? I can not find the reboot disc anywhere. Am I done ??

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Re: Unresponsive Dell Dimension E521

Post by Jan2011 on 13th January 2012, 10:39 pm

There may be a key that allows you to boot to a recovery utility. I'm not sure this machine has that option. When you boot, hit the F12 key and see if there's an option to boot to a recovery partition.

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Re: Unresponsive Dell Dimension E521

Post by bigblaqq on 15th January 2012, 3:09 am

I tried the other mouse and key board didnt work .Tried the F12 nothing...

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