Win 7 Home Security 2012

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Win 7 Home Security 2012

Post by Celina268 on Sun 08 Jan 2012, 10:19 am

First topic message reminder :

I got this virus today by going to a sports website. I didn't even download anything, but I did try to access a link. Within seconds, this appeared and said I had a trojan and to download they're software. I didn't but now I can't get on any browsers (I just have IE and Firefox) and I even tried in safe mode. If I click on the browser icon, it pops up saying Win 7 Home Security 2012 Alert, and the (whichever browser) has been detected as unsafe. Yes download Win 7 or No...I always choose No. But then I can't go anywhere or do anything. I have tried downloading Spyware Doctor, but it doesn't let me run anything. I am not sure what to do at this point. Please help. I also tried to run the OTL, but it didn't let me. I am thinking my comp is toast. I can, sometimes, get into Firefox, so I thought I would try you guys! HELP!!!

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Re: Win 7 Home Security 2012

Post by Celina268 on Mon 09 Jan 2012, 4:54 pm

OMG, I am an idiot. I freakin saved the wrong report. Since it doesn't save itself and deletes after it runs I don't think I can get it back. There were four of them. 3 backdoor something and a trojan..... UGH, sorry. Do you want me to run it again?

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Re: Win 7 Home Security 2012

Post by Celina268 on Mon 09 Jan 2012, 4:59 pm

(not like running it again would do anything since I deleted the things it found.) Grrrr....

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Re: Win 7 Home Security 2012

Post by Celina268 on Wed 11 Jan 2012, 5:04 pm

Bump

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Re: Win 7 Home Security 2012

Post by Superdave on Thu 12 Jan 2012, 7:27 am

Sorry. I check this site at least three times a day but I missed your response.

There were four of them. 3 backdoor something and a trojan..... UGH, sorry. Do you want me to run it again?.
Yes please. That Backdoor thing doesn't sound good.

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Re: Win 7 Home Security 2012

Post by Celina268 on Thu 12 Jan 2012, 12:55 pm

Ok. Good news, I guess. I ran it again and it didn't find anything this time, so deleting it worked.

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Re: Win 7 Home Security 2012

Post by Celina268 on Fri 13 Jan 2012, 1:03 am

I should note that I just tried opening programs in 'regular' mode (ie not in safe mode) and I am able to do so. I am really leary though, as just a little while ago everything was saying "illegal operation attempted on a registry key that has been marked for deletion". I can only guess that Kaspersky got what was causing that issue. Should I continue in safe mode or is it ok to be in the normal area?

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Re: Win 7 Home Security 2012

Post by Superdave on Fri 13 Jan 2012, 6:39 am

Should I continue in safe mode or is it ok to be in the normal area?.
Please continue in Normal mode unless I request something else.

Download Security Check by screen317 from one of the following links and save it to your desktop.

Link 1
Link 2

* Double-click Security Check.bat
* Follow the on-screen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt
* Post the contents of that document in your next reply.

Note: If a security program requests permission from dig.exe to access the Internet, allow it to do so.
**********************************************************
Please download Rooter and Save it to your desktop.

  • Double click it to start the tool.Vista and Windows7 run as administrator.
  • Click Scan.
  • Eventually, a Notepad file containing the report will open, also found at C:\Rooter.txt. Post that log in your next reply.

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Re: Win 7 Home Security 2012

Post by Celina268 on Fri 13 Jan 2012, 8:53 am

Security Check.bat document:

Results of screen317's Security Check version 0.99.30
Windows 7 x64 (UAC is enabled)
Internet Explorer 9
``````````````````````````````
Antivirus/Firewall Check:

ESET Online Scanner v3
Norton Internet Security
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Sophos Anti-Rootkit 1.5.4
Java(TM) 6 Update 26
Java version out of date!
Adobe Flash Player 10.1.85.3 Flash Player out of Date!
Adobe Reader 9 Adobe Reader out of date!
Mozilla Firefox (3.6.25) Firefox out of Date!
````````````````````````````````
Process Check:
objlist.exe by Laurent

Norton ccSvcHst.exe
``````````End of Log````````````

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Re: Win 7 Home Security 2012

Post by Celina268 on Fri 13 Jan 2012, 8:58 am

Just to let you know, both the Security check and Rooter said, "the publisher of *each* (security check or rooter) couldn't be verified." I closed that window.


Rooter log:

Rooter.exe (v1.0.2) by Eric_71
.
SeDebugPrivilege granted successfully ...
.
Windows 7 Home Edition (6.1.7601) Service Pack 1
[32_bits] - AMD64 Family 16 Model 6 Stepping 2, AuthenticAMD
.
[wscsvc] (Security Center) RUNNING (state:4)
Error OpenService (MpsSvc) : 1060
Windows Defender -> Enabled
User Account Control (UAC) -> Enabled
.
Internet Explorer 9.0.8112.16421
Mozilla Firefox 3.6.25 (en-US)
.
C:\ [Fixed-NTFS] .. ( Total:686 Go - Free:601 Go )
D:\ [CD_Rom]
E:\ [Removable]
F:\ [Removable]
G:\ [Removable]
H:\ [Removable]
I:\ [Removable]
.
Scan : 15:55.23
Path : C:\Users\Clark\Desktop\Rooter.exe
User : Clark ( Administrator -> YES )
.
----------------------\\ Processes
.
Locked [System Process] (0)
Locked System (4)
______ ?????????? (256)
______ ?????????? (396)
______ ?????????? (456)
______ ?????????? (464)
______ ?????????? (500)
______ ?????????? (560)
______ ?????????? (568)
______ ?????????? (576)
______ ?????????? (672)
______ ?????????? (736)
______ ?????????? (776)
______ ?????????? (876)
______ ?????????? (916)
______ ?????????? (940)
______ ?????????? (408)
______ ?????????? (640)
______ ?????????? (1140)
______ ?????????? (1264)
______ ?????????? (1292)
______ ?????????? (1404)
______ C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe (1424)
______ ?????????? (1608)
______ ?????????? (1708)
______ C:\Program Files (x86)\Bonjour\mDNSResponder.exe (1756)
______ ?????????? (1772)
______ C:\Program Files (x86)\eMachines\Registration\GregHSRW.exe (1848)
______ C:\Windows\SysWOW64\svchost.exe (1956)
______ C:\Program Files (x86)\Norton Internet Security\Engine\16.8.3.6\ccSvcHst.exe (2044)
______ ?????????? (2004)
______ ?????????? (1156)
______ ?????????? (2040)
______ C:\Program Files\eMachines\eMachines Updater\UpdaterService.exe (2112)
______ ?????????? (2268)
______ ?????????? (2372)
______ ?????????? (2552)
______ C:\Program Files (x86)\W3i\InstallIQUpdater\InstallIQUpdater.exe (2668)
______ C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe (2764)
______ C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe (2652)
______ C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe (760)
______ C:\Program Files (x86)\iTunes\iTunesHelper.exe (1008)
______ C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe (1092)
______ C:\Program Files (x86)\Norton Internet Security\Engine\16.8.3.6\ccSvcHst.exe (3096)
______ ?????????? (3172)
______ ?????????? (3264)
______ ?????????? (3856)
______ ?????????? (3984)
______ ?????????? (3408)
______ C:\Program Files (x86)\Yahoo!\Messenger\ymsgr_tray.exe (4224)
______ C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe (4368)
______ C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe (4492)
______ C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe (4616)
______ C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10u_ActiveX.exe (3928)
______ ?????????? (2868)
______ C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (4280)
Locked audiodg.exe (3296)
______ ?????????? (648)
______ ?????????? (3728)
______ C:\Users\Clark\Desktop\Rooter.exe (4420)
.
----------------------\\ Device\Harddisk0\
.
\Device\Harddisk0 [Sectors : 63 x 512 Bytes]
.
\Device\Harddisk0\Partition1 (Start_Offset:1048576 | Length:12884901888)
\Device\Harddisk0\Partition2 --[ MBR ]-- (Start_Offset:12885950464 | Length:104857600)
\Device\Harddisk0\Partition3 (Start_Offset:12990808064 | Length:737163608064)
.
----------------------\\ Scheduled Tasks
.
C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-464309943-274483538-4150013216-1000Core.job
C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-464309943-274483538-4150013216-1000UA.job
C:\Windows\Tasks\SA.DAT
C:\Windows\Tasks\SCHEDLGU.TXT
.
----------------------\\ Registry
.
.
----------------------\\ Files & Folders
.
----------------------\\ Scan completed at 15:55.38
.
C:\Rooter$\Rooter_4.txt - (12/01/2012 | 15:55.38)




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Re: Win 7 Home Security 2012

Post by Superdave on Fri 13 Jan 2012, 10:20 am

Please give me an update about your computer.

Update Your Java (JRE)

Old versions of Java have vulnerabilities that malware can use to infect your system.


First Verify your Java Version

If there are any other version(s) installed then update now.

Get the new version (if needed)

If your version is out of date install the newest version of the Sun Java Runtime Environment.

Note: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Be sure to close ALL open web browsers before starting the installation.

Remove any old versions

1. Download JavaRa and unzip the file to your Desktop.
2. Open JavaRA.exe and choose Remove Older Versions
3. Once complete exit JavaRA.

Additional Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and reboot your computer.
******************************************************
I'd like to scan your machine with ESET OnlineScan

•Hold down Control and click on the following link to open ESET OnlineScan in a new window.
ESET OnlineScan
•Click the button.
•For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

  • Click on to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the icon on your desktop.

•Check
•Click the button.
•Accept any security warnings from your browser.
•Check
•Push the Start button.
•ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
•When the scan completes, push
•Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
•Push the button.
•Push
A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt

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Re: Win 7 Home Security 2012

Post by Celina268 on Fri 13 Jan 2012, 5:32 pm

ESET scan log:

C:\Windows\assembly\temp\U\80000032.@ probably a variant of Win32/Olmarik.AVQ trojan cleaned by deleting - quarantined

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Re: Win 7 Home Security 2012

Post by Superdave on Sat 14 Jan 2012, 10:35 am

That looks good. How's your computer running? Any other issues?

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Re: Win 7 Home Security 2012

Post by Celina268 on Sat 14 Jan 2012, 11:55 am

There haven't been so far. I went to different sites and there doesn't seem to be anything else. Thanks! I can't believe it's working!

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Re: Win 7 Home Security 2012

Post by Superdave on Sat 14 Jan 2012, 1:24 pm

Ok. Let's do some cleanup.

To uninstall ComboFix


  • Click the Start button. Click Run. For Vista: type in Run in the Start search, and click on Run in the results pane.
  • In the field, type in ComboFix /uninstall




(Note: Make sure there's a space between the word ComboFix and the forward-slash.)


  • Then, press Enter, or click OK.
  • This will uninstall ComboFix, delete its folders and files, hides System files and folders, and resets System Restore.

*******************************************
Clean out your temporary internet files and temp files.

Download TFC by OldTimer to your desktop.

Double-click TFC.exe to run it.

Note: If you are running on Vista, right-click on the file and choose Run As Administrator

TFC will close all programs when run, so make sure you have saved all your work before you begin.

* Click the Start button to begin the cleaning process.
* Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two.
* Please let TFC run uninterrupted until it is finished.

Once TFC is finished it should restart your computer. If it does not, please manually restart the computer yourself to ensure a complete cleaning.
**********************************************
Use the Secunia Software Inspector to check for out of date software.

•Click Start Now

•Check the box next to Enable thorough system inspection.

•Click Start

•Allow the scan to finish and scroll down to see if any updates are needed.
•Update anything listed.
.
----------

Go to Microsoft Windows Update and get all critical updates.

----------

I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

SpywareBlaster- Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox.
* Using SpywareBlaster to protect your computer from Spyware and Malware
* If you don't know what ActiveX controls are, see here

Protect yourself against spyware using the Immunize feature in Spybot - Search & Destroy. Guide: Use Spybot's Immunize Feature to prevent spyware infection in real-time. Note: To ensure you have the latest Immunizations always update Spybot - Search & Destroy before Immunizing. Spybot - Search & Destroy FAQ

Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

Also see Slow Computer? It may not be Malware for free cleaning/maintenance tools to help keep your computer running smoothly.
Safe Surfing!

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Re: Win 7 Home Security 2012

Post by Celina268 on Sun 15 Jan 2012, 4:48 am

Done! Thank you!

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Re: Win 7 Home Security 2012

Post by Superdave on Sun 15 Jan 2012, 5:47 am

Celina268 wrote:Done! Thank you!
You're welcome. Please tell your friends about our site.

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Re: Win 7 Home Security 2012

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