Tidserv Activity 2

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Tidserv Activity 2

Post by rich_hilton on Thu 15 Dec 2011, 10:46 am

First topic message reminder :

Hello,
I have been struggling for the last three days to remove a tidserv trojan from my XP desktop.
I was "assisted" by Symantec's Indian subcontractors over a number of hours with no good result. Previously, I had applied Symantec's FixTDSS.exe and Kaspersky's TDSSKiller.exe to no avail - neither of them could find tidserv even though then (and now) I have a persistent little Norton popup box telling me "Threat requiring manual removal detected: System Infected: Tidserv Activity 2.”
I also have another persistent popup informing me that Malwarebytes has successfully blocked an (outgoing) attempt to connect with (one of several) potentially malicious websites.
I was unable to attach the requested log files in the usual manner or paste them in here so I had to upload them to my website cliveburton.com – please look for them there.
I certainly hope you can help me get rid of this nasty trojan which Norton Internet Security let through onto my system and they were of no use whatsoever in removing it.
I certainly do not want to go through the agony of reverting my system to factory state (as Symantec suggested) then spending many hours reinstating all my many applications from scratch (rather than from a backup image potentially still infected).
Any help you can give will be greatly appreciated!
Best regards
Clive Burton (PhD- physics)

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Re: Tidserv Activity 2

Post by rich_hilton on Sat 31 Dec 2011, 6:02 pm

Hi Dave
Well the good news is that, when I uninstalled and reinstalled my Ethernet adapter, I could then talk to the web. (The Device Manager previously indicated all was well with the Ethernet adapter but I thought I should do the uninstall/reinstall to make sure and - voila!)
So now the question is "in what order would you suggest I should run SAS and MBAM and whatever else to ensure (as far as possible) that I can use financial software like Quicken safely?"
Thanks again so much for your help.
Is there a useful tutorial on all this stuff?
Best regards
Clive

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Re: Tidserv Activity 2

Post by Superdave on Sun 01 Jan 2012, 4:32 am

So now the question is "in what order would you suggest I should run SAS and MBAM
It really doesn't matter.
Is there a useful tutorial on all this stuff?
You might be able to find something by googling.

I'd like to scan your machine with ESET OnlineScan

•Hold down Control and click on the following link to open ESET OnlineScan in a new window.
ESET OnlineScan
•Click the button.
•For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

  • Click on to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the icon on your desktop.

•Check
•Click the button.
•Accept any security warnings from your browser.
•Check
•Push the Start button.
•ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
•When the scan completes, push
•Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
•Push the button.
•Push
A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt

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Re: Tidserv Activity 2

Post by Sponsored content Today at 6:24 pm


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