False Java Update notification - MS Antispyware - de-activated windows 7 etc

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Re: False Java Update notification - MS Antispyware - de-activated windows 7 etc

Post by cybernazi on Thu Dec 22, 2011 6:24 am

Well, I notice that MS Security Essentials was not starting automatically, so I added the icon to the startup group.

Also I am trying to update Itunes and even when I run the install as admin I get the error:

The path "C:\Users\Kevin\AppData\Local\Apple\Apple Software Update\iTunes.msi cannot be found. Verity that you have access to this location and try again, or tyr to find the installation package "iTunes.msi" in a folder from which you can install the product iTunes.

Well the folder and file is there.... i finally just tried double clicking on the iTunes.msi file and it worked....

Something is just not right. Stumped.


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Re: False Java Update notification - MS Antispyware - de-activated windows 7 etc

Post by cybernazi on Thu Dec 22, 2011 7:23 am

I did the test again on the personal folders - still get the access denied and weird glif chinese characters - just as before.

So no beneficial change.

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Re: False Java Update notification - MS Antispyware - de-activated windows 7 etc

Post by cybernazi on Thu Dec 22, 2011 4:07 pm

I am heavily considering a full drive wipe and reinstall. Any comments?

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Re: False Java Update notification - MS Antispyware - de-activated windows 7 etc

Post by Superdave on Thu Dec 22, 2011 8:16 pm

I am heavily considering a full drive wipe and reinstall. Any comments?.
If you can save your important data, that could be the fastest way to go. We could be hacking away at this for another two weeks or more. If you do a re-format be sure to scan your documents, files, pictures, music with at least two good AV scanners before putting them back on your computer.

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Re: False Java Update notification - MS Antispyware - de-activated windows 7 etc

Post by cybernazi on Thu Dec 22, 2011 8:29 pm

I have a D drive with almost all my data on it - I don't like keeping all my data on the C - for just this reason.

I am very frustrated that we cannot get a handle on this. I never had a virus that I could not find and at least id.

With all the tools we have thrown at this I just don't have any more tricks!

Someone out there has come up with something very subtle and hard to find - and worse yet we don't know what it does.

I am willing to try one more round if you are but we need to step up to a new level - this aint no ordinary bug.

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Re: False Java Update notification - MS Antispyware - de-activated windows 7 etc

Post by Superdave on Fri Dec 23, 2011 7:27 pm

Please download the latest version of Kaspersky GetSystemInfo (GSI) from [You must be registered and logged in to see this link.] and save it to your Desktop.

Note: please close all other applications running on your system.

Double click GetSystemInfo.exe to open it. It will display an agreement. Click on I Agree to continue.

Click the Settings button.



Set the slider to Maximum.



IMPORTANT! Then, click Customize - choose Driver / Ports tab and uncheck Scan Ports.



On the General tab, make sure all of the boxes are checked.



On the Misc tab, make sure all the checkboxes are checked.

Then, click OK on the windows that you launched.


Click Create Report to run it.


It will begin scanning.

It will create a zip folder called GetSystemInfo_XXXXXXXXXXXXXX.zip on your Desktop.

It should automatically upload it to [You must be registered and logged in to see this link.] If it does not, then please submit it manually by going to the site and doing the upload process.

It will redirect to a page, where it will provide a sharing URL for specialists. Copy and paste the url of the GSI Parser report in your next reply..

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Re: False Java Update notification - MS Antispyware - de-activated windows 7 etc

Post by cybernazi on Mon Jan 02, 2012 4:29 pm

Sorry for the delay - I was out of town.

Here is the link:

[You must be registered and logged in to see this link.]

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Re: False Java Update notification - MS Antispyware - de-activated windows 7 etc

Post by Superdave on Wed Jan 04, 2012 8:34 pm

Please uninstall your version of MBAM and download the new one. Please post the log.

Please download Malwarebytes Anti-Malware from [You must be registered and logged in to see this link.]
Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Full Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • Please save the log to a location you will remember.
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.

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Re: False Java Update notification - MS Antispyware - de-activated windows 7 etc

Post by cybernazi on Thu Jan 05, 2012 2:41 am

Malwarebytes Anti-Malware 1.60.0.1800
[You must be registered and logged in to see this link.]

Database version: v2012.01.04.06

Windows 7 Service Pack 1 x86 NTFS
Internet Explorer 9.0.8112.16421
Kevin :: KEVINSDESKTOP [administrator]

1/4/2012 6:40:03 PM
mbam-log-2012-01-04 (18-40-03).txt

Scan type: Full scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 419659
Time elapsed: 48 minute(s), 13 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

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Re: False Java Update notification - MS Antispyware - de-activated windows 7 etc

Post by Superdave on Mon Jan 09, 2012 2:25 am

Sorry for being late.
[You must be registered and logged in to see this link.] link might help take ownership of the folders.

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Re: False Java Update notification - MS Antispyware - de-activated windows 7 etc

Post by cybernazi on Tue Jan 17, 2012 4:07 am

no effect.....

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Re: False Java Update notification - MS Antispyware - de-activated windows 7 etc

Post by Superdave on Tue Jan 17, 2012 7:21 pm

We are out of ideas as how to fix this problem. Sorry.

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