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Cant install OS on laptop

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Cant install OS on laptop

Post by becca21669 on Tue Nov 15, 2011 7:22 pm

I went to format my system and reinstall Vista but now I cant get the OS to install. When it boots up all I get is:

"Install Windows
The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click "OK" to restart the computer, and then restart the installation."

I have the boot order set to boot from CD/DVD drive first and i've tried different Vista images ive burned and I cant get it passed that.

What can I do??

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Re: Cant install OS on laptop

Post by INeedHelp on Tue Nov 15, 2011 7:31 pm

Hi becca21669,

If you have a Windows CD, delete the partition and then try installing the OS. If that does not work you will need to find a copy of legit Windows 7 and copy all the data from the dvd to your USB drive and install from there. Hope this helps.


Last edited by INeedHelp on Tue Nov 15, 2011 7:31 pm; edited 1 time in total (Reason for editing : entered wrong name of topic creater)

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Re: Cant install OS on laptop

Post by Buttons on Tue Nov 15, 2011 11:41 pm

Hi Smile

It's possible the disc image is corrupted. Did you buy this online?

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Re: Cant install OS on laptop

Post by becca21669 on Wed Nov 16, 2011 5:49 am

Thanks SOLVED!

I had to burn a new image....the others must have been corrupted and no I didnt but any online.

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Re: Cant install OS on laptop

Post by Buttons on Wed Nov 16, 2011 5:41 pm

Glad you solved it. Smile You're welcome. Smile

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