PC running slow

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PC running slow

Post by efcdcdb on 9th November 2011, 1:02 am

HI - my PC is running slower and slower. I am primarily referring to web browaing which is mostly what I do. I am running Windows XP, and I alternate between IE 7 and Firefox. Here is my Hijack This log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:55:58 PM, on 11/8/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17103)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\WMP54GS Wireless Network Monitor\WLService.exe
C:\Program Files\WMP54GS Wireless Network Monitor\WMP54G.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Zone Labs\Integrity Client\iclient.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIABA.EXE
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.6406.1642\swg.dll
O2 - BHO: AIM Toolbar Loader - {b0cda128-b425-4eef-a174-61a11ac5dbf8} - C:\Program Files\AIM Toolbar\aimtb.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O2 - BHO: Yontoo Layers - {FD72061E-9FDE-484D-A58A-0BAB4151CAD8} - C:\Program Files\Yontoo Layers Runtime\YontooIEClient.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: AIM Toolbar - {61539ecd-cc67-4437-a03c-9aaccbd14326} - C:\Program Files\AIM Toolbar\aimtb.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\Integrity Client\iclient.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [EPSON Stylus C88 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIABA.EXE /P23 "EPSON Stylus C88 Series" /O6 "USB003" /M "Stylus C88"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [SmartDefrag] "C:\Program Files\IObit\IObit SmartDefrag\IObit SmartDefrag.exe" /StartUp
O4 - HKLM\..\Run: [ArcSoft Connection Service] C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [NativeMobileNotifier] rundll32.exe "C:\Documents and Settings\Cheryl\Local Settings\Application Data\smpWebIde\NativeMobileNotifier.dll",AgereMainCmds AgereCommonlib
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O9 - Extra button: AIM Toolbar - {0b83c99c-1efa-4259-858f-bcb33e007a5b} - C:\Program Files\AIM Toolbar\aimtb.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: Garmin Internet Explorer Plug-In - https://my.garmin.com/mygarmin/m/GarminAxControl.CAB
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://supportcenter.rr.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.4.3.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1253763868375
O16 - DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} (Microsoft RDP Client Control (redist)) - http://comrcn01bssmwol.mandtbank.com/wolnew/msrdp.cab
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
O16 - DPF: {E008A543-CEFB-4559-912F-C27C2B89F13B} (Domino Web Access 7 Control) - https://lotus2.sunyit.edu/dwa7W.cab
O16 - DPF: {E1861630-32C2-4FF4-ADE8-D9BE7F2EE4D4} (StmtsCacheControl.StmtsCacheDeleter) - https://vpn.mtb.com/TAS/PayStatements/,DanaInfo=.aiovdtuyGujxo5oo20Qu76,SSL+StmtsCacheControl.CAB
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} (JuniperSetupClientControl Class) - https://vpn.mtb.com/dana-cached/sc/JuniperSetupClient.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\ssrc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: WMP54GSVC - GEMTEKS - C:\Program Files\WMP54GS Wireless Network Monitor\WLService.exe

--
End of file - 11697 bytes

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efcdcdb
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Re: PC running slow

Post by Buttons on 9th November 2011, 2:06 am

Please read here and post here to receive malware assistance.

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Re: PC running slow

Post by imran.lakhani1 on 6th December 2011, 7:00 am

The following steps to cleanup computer,

The first things I do is to empty the Recycle Bin and Windows temp folder. steps are next.
Recycle Bin is on the Desktop, right click on it and choose Empty Recycle Bin.

Next go to Start-Accessories-Windows Explorer-My Computer-(C:) WINDOWS (double click to open)-TEMP folder, double click the temp folder to open it, then go to Edit-click it once to open it-choose-Select All, everything will be highlighted blue. Then right click on a highlighted file and choose Delete. Yes you want to delete everything, when you do this make sure you have all programs closed. If it says it can not delete something, try right clicking on each separate file and delete it if you can't delete a file just leave it, you have a program running that has a file there.

Next go to Start-Control Panel-Internet Options, double click it to open it. Then go to the General tab, should be at that tab when you open options. Go to Browsing History and click the Settings Button, I am using IE 7, if you have 7 then click the Delete Files under Temporary Internet Files. I usually click the bottom button, Delete ALL, ( I do not save passwords or usernames with IE or any browser, I use Password Safe and copy and paste them into the forms, that is why I delete them all ), if you use Windows IE auto complete, just delete the Temporary Internet Files, check the cookies with a Spyware program like AVG Free Spyware software. If you are using an earlier version, check the delete offline box and then the delete button. Ok, that clears your cache. Click Close and OK.

Next step msconfig. Go to Start-Run-type in, msconfig go to the Startup tab. These are little programs that startup when your computer boots into Windows, are they needed, yes, some of them are necessary, but not all of them. To find out if you really need it, open Google and type in the name plus .exe at the end of the name, see what the program does, then decide whether it is necessary. I keep avgcc.exe checked because it is part of my AVG free Anti virus program and SFAgent.exe is my Spam Blocker program. I have a nwiz.exe that is part of my GeForce driver program, but it will at times use 100% of my CPU and is not needed, so I uncheck it. You can also check my Startup page Startup Programs. Some of the ones I have unchecked are, Adobe Gamma, Adobe Reader Synchronizer, Adobe Reader Speed Launch, jusched, nwiz, NvMctray, NvCpl, Nero Check, Hpcmpmgr, CTSysVol, Reader_sl, some of these are auto updaters, some are options for my graphic card, some just launch the software faster, I like my computer to run as fast as it can so I disable them. You will have to reboot the computer, when it boots back up there will be a popup telling you there have been changes, check the box on the bottom left corner then OK and then it will not popup every time you bootup. If later you miss one of those startup programs just follow the same steps, but this time Uncheck it.

Next step go to the Control Panel-Add/Remove and see if there are is any Software installed that is no longer used or that has been installed without you knowing it. If there is Remove them, if you are not sure what they are, do a search on Google and find out about it. If you know what they are but forgot what they do, go to the start menu and start it up. When you buy a computer from a store it comes preloaded with a lot of software that has a 30 day free trial period and then it bugs you to buy it. I just remove it right from the getgo and download free versions, like anti-virus I use AVG Free Version,
Anti-spyware I use AVG free Anti-spyware, Office program I use OpenOffice.org, Registry Cleaner I use RegCleaner all are free and work just as good if not better then the $$$ ones.

Next we want to check for Viruses and Spyware, if you have a virus program, update it and run a full system scan. If you do not have one go here and run a full system check for viruses and your Anti-Spyware software for spyware, I use free Anti virus and Spyware programs AVG free Anti-Virus, for Spyware I use AVG free Anti-Spyware.

Next we want to cleanup any errors on the drive using Scandisk, so go to Start-My Computer-right click on the C: drive and choose Properties-Tools Tab-Error checking-click the Check Now button-check the Automatically fix system errors-click Start. It will tell you it cannot run now and will run at the next boot, click Ok and restart the computer. Once that is done and the computer has boot back into Windows, next step.

Next we are going to run Defragmenter, Start-My Computer-right click on the C: drive and choose Properties-Tools Tab-click the Defragment Now button-click the Analyze button. It may say that the drive does not need to be Defragmented, go ahead and click the Defragment button, take a break and let it finish, may take 30 min to a few hours depending on how much stuff you have on your drive. When it is done a little popup box will be displayed, click OK and close the program.

One last thing you can do is turn off some of Windows Services go to this page for Services info, I would for sure disable the Indexing Service, BIG resource hog, it makes searching for files on your computer faster, but slows your computer down when you are not searching, you don't need it running.

Make sure that you only run one Anti-virus, one Anti-Spyware and One Firewall program, if you run two of those, like two Firewall programs it will create problems, remember Windows Firewall is on by default so if you buy a suite of programs, like Norton Internet Suite (where the A-V, A-S and Firewall are all together) remove any others that are on your computer before you install a new one and disable Windows Firewall if you bought one.

Ok we should be done and your computer should be running much faster. One more thing to consider is how much RAM or Memory does your computer have. Go to Start-Accessories-System Tools-System Information, look at the Total Physical Memory, if you only have 256.00 MB you may want to add more. XP should have a min of 512MB and if you do any gaming or have multiple programs running put in a 1 gig. Go to this page on how to install RAM.

View more at: http://www.techyv.com/questions/my-computer-running-slow-even-if-my-computer-new

imran.lakhani1
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