Suspected explorer.exe issue

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Re: Suspected explorer.exe issue

Post by megz1621 on Sun Oct 23, 2011 12:00 am

Hi Dave,
Just wanted to provide an update: I have been trying all afternoon to reinstall Trend, and it is not working.
It is suggesting that I have a corrupted

Microsoft Visual C++ 2005 SP1 Redistributable Package (x86)

and that I need to install/update it to complete the installation.

I have tried a fresh uninstall/reinstall of both Trend and this Microsoft Visual component, but it's still giving me this error.

Do you think that this is something the RootKit did?

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Re: Suspected explorer.exe issue

Post by Superdave on Sun Oct 23, 2011 6:12 pm

Do you think that this is something the RootKit did?.
Anything is possible. Please try this. Download and install MSE from MS and see if it will install. Also, get all your Windows updates.

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Re: Suspected explorer.exe issue

Post by megz1621 on Tue Oct 25, 2011 12:54 am

Hi Dave,
It installed. I seem to be having trouble with the updates though - apparently they have been failing for a while now.
There are multiple security updates that are failing to install. Is there anything I can do about this?

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Re: Suspected explorer.exe issue

Post by Superdave on Tue Oct 25, 2011 1:53 am

Please run a full scan with MSE and let me know if it finds anything.

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