Microsoft update error pop-up

View previous topic View next topic Go down

Solved Microsoft update error pop-up

Post by Chris Whitham on Fri Sep 23, 2011 4:51 pm

Hello!
Not on this computer, but on a laptop using MS Vista Home Basic, I am getting a pop-up saying that "Microsoft cannot update - click here to fix". This has been popping up every few hours for 3 weeks or so.

Checking the update log, the auto-update is "ON" and working perfectly (there are 30 - 40 updates downloaded and installed since the pop-up appeared first).

Is this a known scam, Afraid or some other error?

Thanks in advance,
Chris

Chris Whitham
Novice
Novice

Posts Posts : 14
Joined Joined : 2010-03-31
Gender Gender : Male
OS OS : windows XP
Points Points : 24552
# Likes # Likes : 0

View user profile

Back to top Go down

Solved Re: Microsoft update error pop-up

Post by Dr Jay on Tue Sep 27, 2011 10:48 am

We'll find out here...

We Need to Diagnose a Possible Problem with WGA
This may be preventing you from installing updates.
  1. Please download MGADiag and save it to your desktop.
  2. Double click the icon on your desktop.
  3. Push
  4. Push
  5. Go to Start -> Run and type in "Notepad"
  6. Go to Edit -> Paste in notepad.
  7. Copy and paste that log here.


Dr Jay
Head Administrator
Head Administrator

Posts Posts : 13717
Joined Joined : 2009-09-06
Gender Gender : Male
OS OS : Windows 10 Home & Pro
Protection Protection : Bitdefender Total Security
Points Points : 302127
# Likes # Likes : 10

View user profile

Back to top Go down

Solved Solved itself!

Post by Chris Whitham on Sat Jul 13, 2013 6:36 am

Hi.

Thanks for your suggestion - somehow I lost the thread.

The error 'solved itself' the day after I asked for your help - must be your influence! Roger that 

Thanks again for being there to help.

best, Chris


Chris Whitham
Novice
Novice

Posts Posts : 14
Joined Joined : 2010-03-31
Gender Gender : Male
OS OS : windows XP
Points Points : 24552
# Likes # Likes : 0

View user profile

Back to top Go down

View previous topic View next topic Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum