Mcafee wont turn on firewall?

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Mcafee wont turn on firewall?

Post by megatails5 on Sat 17 Sep 2011, 10:33 pm

Every time i turn on my computer, mcafee displays a warning saying my computer isnt fully protected, i i open the alert and find either firewall turned off, or realtime scanning off, or anti spam off.
I recently had a scan turn back 1 trojan virus, a later scan with MBAM revealed many more trojan viruses, but since MBAM has revealed nothing, yet mcafee will not even scan when i press scan...so i dont know whats wrong...
something strange keeps happening with hijackthis, so i cant save a log file, it just says it already exists and asks to replace it, i cant ever see a logfile...

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Re: Mcafee wont turn on firewall?

Post by Sneakyone on Sun 18 Sep 2011, 1:32 am

Hi,

Please download OTL to your Desktop. (If you already have it downloaded, then just follow the instructions below).
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Under the Custom Scan box paste this in

    %systemroot%\*. /mp /s
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\system32\*.exe /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\drivers\*.sys /lockedfiles
    %systemroot%\System32\config\*.sav
    %systemroot%\system32\*.sys
    %systemroot%\system32\drivers\*.dll
    %systemroot%\system32\drivers\*.ini
    %systemroot%\system32\drivers\*.exe
    %SYSTEMDRIVE%\*.*
    %PROGRAMFILES%\*.
    %appdata%\*.*
    netsvcs
    msconfig
    safebootminimal
    safebootnetwork
    activex
    drivers32
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    disk.sys
    nvstor32.sys
    ahcix86s.sys
    nvrd32.sys
    symmpi.sys
    adp3132.sys
    mv61xx.sys
    usbstor.sys
    /md5stop
    CREATERESTOREPOINT
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs


  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.

    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) and paste (Edit->Paste) the contents of these files, one at a time


Note: in the event that OTL fails to run, please use alternate download links to try again:

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Re: Mcafee wont turn on firewall?

Post by megatails5 on Sun 18 Sep 2011, 6:33 pm

the program when finished scanning opens up two blank logfiles, notepad docs with no text in them..i have no idea whjere to go from here, what else can we try?

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Re: Mcafee wont turn on firewall?

Post by megatails5 on Wed 21 Sep 2011, 5:15 pm

need to bump, i really need an answer soon, the computer is still doing all of the above without actually giving a useable logifle to be able for me and my inferior skills to judge it, is there an alternative?

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Re: Mcafee wont turn on firewall?

Post by megatails5 on Wed 05 Oct 2011, 8:44 pm

havnt had any reply, could really use some help, also, the confugration settings for everything appeared in folders and on the desktop suddenly, mum being clueless sent to recycle bin, but didnt clear it, ive restored them, but we are unable to access areas like my music or my pictures...

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Re: Mcafee wont turn on firewall?

Post by Belahzur on Fri 07 Oct 2011, 3:13 pm

Sorry for the delay, dunno where Sneaky is.

Please read this topic:
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Run aswMBR and post the log back here.


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