Trojan.Dropper, Trojan.Generic, Trojan.Crypt and more

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Re: Trojan.Dropper, Trojan.Generic, Trojan.Crypt and more

Post by Superdave on Tue Sep 13, 2011 11:09 pm

Are you sure that you're doing this?
Make sure that the "Make Hosts Writable?" button in the upper right corner is enabled

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Re: Trojan.Dropper, Trojan.Generic, Trojan.Crypt and more

Post by reginaac on Sat Sep 17, 2011 4:48 am

Hi Dave,

Yes, I'm sure.

This is what I see...

It's a big box that's white and it has a left hand column.

The titles in the column are:

File Handling (to the right of that is a picture of a pencil)

"Make Read only?" and it shows an unlocked lock (because it's writeable)
"Make Writeable?" and it shows a locked lock (so I can't write)

Backup/Restore

Import Options

Restore MS Hosts Files

File Handling

Editing

Download

Tools

Help

I've tried it both ways (I've always done it with the lock unlocked). When it's locked I can't create a backup.

So, with the lock unlocked I'm able to click on the Backup/Restore button and create a backup. Then it confirms that did happen.

Then I go to Restore MS Hosts File and it asks if I want to do this I click on OK and then the error appears.

I believe I'm doing it correctly, but if I'm not, please tell me what I'm doing wrong.

Thanks

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Re: Trojan.Dropper, Trojan.Generic, Trojan.Crypt and more

Post by Superdave on Mon Sep 19, 2011 7:29 pm

Please try the information in [You must be registered and logged in to see this link.] to set your hosts file back to default.

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Re: Trojan.Dropper, Trojan.Generic, Trojan.Crypt and more

Post by reginaac on Wed Sep 21, 2011 1:07 am

Hi Dave,

I went to the link and clicked on the icon so it would make the changes automatically.

What should I do now?

Thanks

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Re: Trojan.Dropper, Trojan.Generic, Trojan.Crypt and more

Post by Superdave on Wed Sep 21, 2011 1:15 am

Click on the FixIt icon and when the box comes up click Run and follow the directions.

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Re: Trojan.Dropper, Trojan.Generic, Trojan.Crypt and more

Post by reginaac on Wed Sep 21, 2011 3:25 pm

[You must be registered and logged in to see this link.] wrote:Click on the FixIt icon and when the box comes up click Run and follow the directions.

Hi Dave,

I'm sorry, I didn't explain myself properly. I already did this when I click on the icon. I did run the fix it program.

Is there something else I need to do to check it...or do I need to run any reports for you?

Thanks

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Re: Trojan.Dropper, Trojan.Generic, Trojan.Crypt and more

Post by Superdave on Wed Sep 21, 2011 6:25 pm

I did run the fix it program.

Is there something else I need to do to check it...or do I need to run any reports for you?
Sorry. I've never run this program before. Could you describe to me what happens after you let it run?

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Re: Trojan.Dropper, Trojan.Generic, Trojan.Crypt and more

Post by reginaac on Sat Oct 01, 2011 3:24 am

Hi Dave,

I'm sorry I hadn't been on sooner, I've been ill.

Anyway, I just clicked on the icon for it to run. It did run and that was it. That's why I was wondering if there was some way I should check it or something.

Thanks

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Re: Trojan.Dropper, Trojan.Generic, Trojan.Crypt and more

Post by Superdave on Sat Oct 01, 2011 5:05 pm

Anyway, I just clicked on the icon for it to run. It did run and that was it. That's why I was wondering if there was some way I should check it or something.
That should have reset your hosts file. It's been so long. Do you have any more problems with your computer?

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Re: Trojan.Dropper, Trojan.Generic, Trojan.Crypt and more

Post by reginaac on Sat Oct 08, 2011 6:40 am

Hi Dave,

Just little things that weren't there before, so other than those, nothing else.

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Re: Trojan.Dropper, Trojan.Generic, Trojan.Crypt and more

Post by Superdave on Sat Oct 08, 2011 6:41 pm

[You must be registered and logged in to see this link.] wrote:Hi Dave,

Just little things that weren't there before, so other than those, nothing else.
That's good. Just do the cleanup I suggested earlier in this thread and you're good to go.

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Re: Trojan.Dropper, Trojan.Generic, Trojan.Crypt and more

Post by reginaac on Tue Oct 11, 2011 5:01 pm

Hi Dave,

I want to thank you so much for all of your help. I really appreciate everything you've done.

Sincerely,
Gina

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Re: Trojan.Dropper, Trojan.Generic, Trojan.Crypt and more

Post by Superdave on Tue Oct 11, 2011 7:27 pm

[You must be registered and logged in to see this link.] wrote:Hi Dave,

I want to thank you so much for all of your help. I really appreciate everything you've done.

Sincerely,
Gina
You're welcome, Gina. I will lock this thread. If you need it re-opened, please send me a pm.

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