Very slow computer, on and offline.

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Re: Very slow computer, on and offline.

Post by Dr Jay on Wed Aug 31, 2011 10:31 am

Please use Internet Explorer and run a [You must be registered and logged in to see this link.]

  • Please check I agree with the Terms and Conditions and click Start Here
  • You will need to allow an Active X install for the scan to run.
  • Leave the scanning options at default and click Start Scan
Please post the results in your next reply.


Dr. Jay (DJ)


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Re: Very slow computer, on and offline.

Post by Crofter on Wed Aug 31, 2011 11:51 am


QuickScan Beta 32-bit v0.9.9.99
-------------------------------
Scan date: Wed Aug 31 12:48:07 2011
Machine ID: A0470293



No infection found.
-------------------



Processes
---------
avast! Antivirus 1564 C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
Content Transfer Walkman Detector 2016 C:\Program Files\Sony\Content Transfer\ContentTransferWMDetector.exe
CwService 2580 C:\WINDOWS\system32\FsUsbExService.Exe
Cyberlink PowerCinema 3.0 1784 C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
Drive Letter Access Component 1792 C:\WINDOWS\system32\dla\tfswctrl.exe
DVB-T EPG Service 1972 C:\PROGRA~1\WinTV\EPG Services\System\EPGClient.exe
EPGService Module 2536 C:\PROGRA~1\WinTV\EPG Services\System\EPGService.exe
InstallShield Update Service 1800 C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
Intel Modem Event Monitor Application 1776 C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
Intel(R) Common User Interface 1928 C:\WINDOWS\system32\hkcmd.exe
Intel(R) Common User Interface 1948 C:\WINDOWS\system32\igfxpers.exe
Java(TM) Platform SE 6 U26 2656 C:\Program Files\Java\jre6\bin\jqs.exe
Java(TM) Platform SE Auto Updater 2 0 140 C:\Program Files\Common Files\Java\Java Update\jusched.exe
KODAK AiO Printer Driver 2720 C:\WINDOWS\system32\spool\drivers\w32x86\3\EKIJ5000MUI.exe
mcci+McciCMService 2908 C:\Program Files\Common Files\Motive\McciCMService.exe
mcci+McciTrayApp 1956 C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe
Microsoft® Windows® Operating System 400 C:\Program Files\Internet Explorer\iexplore.exe
Microsoft® Windows® Operating System 1852 C:\WINDOWS\system32\spoolsv.exe
Samsung PC Studio 228 C:\Program Files\Samsung\Samsung New PC Studio\NPSAgent.exe
Skype 204 C:\Program Files\Skype\Phone\Skype.exe
YCommon Exe Module 2232 C:\PROGRA~1\Yahoo!\browser\ycommon.exe
(verified) Microsoft® Windows® Operating System 1660 C:\WINDOWS\explorer.exe
(verified) Microsoft® Windows® Operating System 2456 C:\WINDOWS\system32\alg.exe
(verified) Microsoft® Windows® Operating System 672 C:\WINDOWS\system32\csrss.exe
(verified) Microsoft® Windows® Operating System 752 C:\WINDOWS\system32\lsass.exe
(verified) Microsoft® Windows® Operating System 740 C:\WINDOWS\system32\services.exe
(verified) Microsoft® Windows® Operating System 616 C:\WINDOWS\system32\smss.exe
(verified) Microsoft® Windows® Operating System 1400 C:\WINDOWS\system32\svchost.exe
(verified) Microsoft® Windows® Operating System 1284 C:\WINDOWS\system32\svchost.exe
(verified) Microsoft® Windows® Operating System 1152 C:\WINDOWS\system32\svchost.exe
(verified) Microsoft® Windows® Operating System 1116 C:\WINDOWS\system32\svchost.exe
(verified) Microsoft® Windows® Operating System 1000 C:\WINDOWS\system32\svchost.exe
(verified) Microsoft® Windows® Operating System 2368 C:\WINDOWS\system32\svchost.exe
(verified) Microsoft® Windows® Operating System 2396 C:\WINDOWS\system32\svchost.exe
(verified) Microsoft® Windows® Operating System 932 C:\WINDOWS\system32\svchost.exe
(verified) Microsoft® Windows® Operating System 3188 C:\WINDOWS\system32\svchost.exe
(verified) Microsoft® Windows® Operating System 696 C:\WINDOWS\system32\winlogon.exe


Network activity
----------------
Process AvastSvc.exe (1564) connected on port 80 (HTTP) --> 217.32.28.27
Process AvastSvc.exe (1564) connected on port 80 (HTTP) --> 217.32.28.43
Process AvastSvc.exe (1564) connected on port 80 (HTTP) --> 209.85.229.100
Process AvastSvc.exe (1564) connected on port 80 (HTTP) --> 69.63.191.11
Process svchost.exe (2396) connected on port 443 (HTTP over SSL) --> 217.212.238.149

Process svchost.exe (1000) listens on ports: 135 (RPC)
Process svchost.exe (2396) listens on ports: 1040
Process EPGService.exe (2536) listens on ports: 80 (HTTP)


Autoruns and critical files
---------------------------
Adobe Acrobat C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
Adobe Reader and Acrobat Manager C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
Content Transfer Walkman Detector C:\Program Files\Sony\Content Transfer\ContentTransferWMDetector.exe
Cyberlink PowerCinema 3.0 C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
dreamsp.exe C:\DREAMSP\dreamsp.exe
Drive Letter Access Component C:\WINDOWS\system32\dla\tfswctrl.exe
DVB-T EPG Service C:\Program Files\WinTV\EPG Services\System\EPGClient.exe
Hauppauge Computer Works IR C:\Program Files\WinTV\Ir.exe
InstallShield Update Service C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
InstallShield Update Service c:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe
Intel Modem Event Monitor Application C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
Intel(R) Common User Interface C:\WINDOWS\system32\hkcmd.exe
Intel(R) Common User Interface C:\WINDOWS\system32\igfxdev.dll
Intel(R) Common User Interface C:\WINDOWS\system32\igfxpers.exe
Intel(R) Common User Interface C:\WINDOWS\system32\igfxtray.exe
Java(TM) Platform SE Auto Updater 2 0 C:\Program Files\Common Files\Java\Java Update\jusched.exe
KODAK AiO Printer Driver C:\WINDOWS\system32\spool\drivers\w32x86\3\EKIJ5000MUI.exe
mcci+McciTrayApp C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe
Microsoft Office XP C:\Program Files\Microsoft Office\Office10\OSA.EXE
Microsoft® Windows® Operating System C:\WINDOWS\system32\BROWSEUI.dll
Microsoft® Windows® Operating System C:\WINDOWS\system32\conime.exe
Microsoft® Windows® Operating System C:\WINDOWS\system32\CRYPT32.dll
Microsoft® Windows® Operating System C:\WINDOWS\system32\cryptnet.dll
Microsoft® Windows® Operating System C:\WINDOWS\System32\CSCDLL.dll
Microsoft® Windows® Operating System C:\WINDOWS\System32\dimsntfy.dll
Microsoft® Windows® Operating System C:\WINDOWS\system32\logon.scr
Microsoft® Windows® Operating System C:\WINDOWS\system32\SHELL32.dll
Microsoft® Windows® Operating System c:\windows\system32\userinit.exe
Microsoft® Windows® Operating System C:\WINDOWS\system32\webcheck.dll
Microsoft® Windows® Operating System C:\WINDOWS\system32\WlNotify.dll
Samsung PC Studio C:\Program Files\Samsung\Samsung New PC Studio\NPSAgent.exe
Skype C:\Program Files\Skype\Phone\Skype.exe
Windows Genuine Advantage C:\WINDOWS\system32\WgaLogon.dll
(verified) Google Update C:\Documents and Settings\Dave\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
(verified) Google Update C:\Program Files\Google\Update\GoogleUpdate.exe
(verified) Microsoft® Windows® Operating System C:\WINDOWS\system32\logonui.exe
(verified) Microsoft® Windows® Operating System C:\WINDOWS\system32\sclgntfy.dll
(verified) Microsoft® Windows® Operating System C:\WINDOWS\system32\stobject.dll
(verified) Microsoft® Windows® Operating System C:\WINDOWS\system32\WPDShServiceObj.dll


Browser plugins
---------------
AcroIEHelperShim Library C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
Adobe Acrobat C:\Program Files\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll
Adobe Acrobat C:\Program Files\Internet Explorer\plugins\nppdf32.dll
Adobe Acrobat C:\Program Files\Mozilla Firefox\plugins\nppdf32.dll
Adobe® Flash® Player ActiveX C:\WINDOWS\Downloaded Program Files\FP_AX_CAB_INSTALLER.exe
Bebo Uploader C:\WINDOWS\Downloaded Program Files\BeboUploader.ocx
BitDefender QuickScan C:\WINDOWS\Downloaded Program Files\qsax.dll
btmailcontrol Module C:\WINDOWS\Downloaded Program Files\btmailcontrol.dll
Drive Letter Access Component C:\WINDOWS\system32\dla\tfswshx.dll
Google Earth Plugin C:\Program Files\Google\Google Earth\plugin\npgeplugin.dll
Google Update C:\Documents and Settings\Dave\Local Settings\Application Data\Google\Update\1.3.21.65\npGoogleUpdate3.dll
Google Update C:\Program Files\Google\Update\1.3.21.65\npGoogleUpdate3.dll
IE Services C:\Program Files\Yahoo!\Common\yiesrvc.dll
IEAWSDC.DLL C:\WINDOWS\Downloaded Program Files\IEAWSDC.DLL
InstallShield C:\WINDOWS\Downloaded Program Files\isetup.dll
InstallShield C:\WINDOWS\Downloaded Program Files\isetup.EXE
InstallShield Update Service C:\WINDOWS\Downloaded Program Files\isusweb.dll
Java Deployment Toolkit 6.0.260.3 C:\Program Files\Mozilla Firefox\plugins\npdeployJava1.dll
Java(TM) Platform SE 6 U26 C:\Program Files\Java\jre6\bin\jp2ssv.dll
Java(TM) Platform SE 6 U26 C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll
Java(TM) Platform SE 6 U26 C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
Messenger C:\Program Files\Messenger\msmsgs.exe
Microsoft® Windows® Operating System C:\WINDOWS\system32\mswsock.dll
Microsoft® Windows® Operating System C:\WINDOWS\system32\rsvpsp.dll
Microsoft® Windows® Operating System C:\WINDOWS\System32\winrnr.dll
Motive Plugin C:\Program Files\Common Files\Motive\npMotive.dll
NPSWF32.dll C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll
QuickTime Plug-in 7.6.9 C:\Program Files\Internet Explorer\plugins\npqtplugin.dll
QuickTime Plug-in 7.6.9 C:\Program Files\Internet Explorer\plugins\npqtplugin2.dll
QuickTime Plug-in 7.6.9 C:\Program Files\Internet Explorer\plugins\npqtplugin3.dll
QuickTime Plug-in 7.6.9 C:\Program Files\Internet Explorer\plugins\npqtplugin4.dll
QuickTime Plug-in 7.6.9 C:\Program Files\Internet Explorer\plugins\npqtplugin5.dll
QuickTime Plug-in 7.6.9 C:\Program Files\Internet Explorer\plugins\npqtplugin6.dll
QuickTime Plug-in 7.6.9 C:\Program Files\Internet Explorer\plugins\npqtplugin7.dll
QuickTime Plug-in 7.6.9 C:\Program Files\Mozilla Firefox\plugins\npqtplugin.dll
QuickTime Plug-in 7.6.9 C:\Program Files\Mozilla Firefox\plugins\npqtplugin2.dll
QuickTime Plug-in 7.6.9 C:\Program Files\Mozilla Firefox\plugins\npqtplugin3.dll
QuickTime Plug-in 7.6.9 C:\Program Files\Mozilla Firefox\plugins\npqtplugin4.dll
QuickTime Plug-in 7.6.9 C:\Program Files\Mozilla Firefox\plugins\npqtplugin5.dll
QuickTime Plug-in 7.6.9 C:\Program Files\Mozilla Firefox\plugins\npqtplugin6.dll
QuickTime Plug-in 7.6.9 C:\Program Files\Mozilla Firefox\plugins\npqtplugin7.dll
RealJukebox NS Plugin C:\Program Files\Real\RealPlayer\Netscape6\nprjplug.dll
RealPlayer Download and Record Plugin f C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
RealPlayer(tm) G2 LiveConnect-Enabled P C:\Program Files\Real\RealPlayer\Netscape6\nppl3260.dll
Skype Toolbars C:\Documents and Settings\Dave\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl\5.5.0.8013_0\npSkypeChromePlugin.dll
Skype Toolbars C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
ToolBand Module C:\Program Files\FreeRIP3\toolband.dll
VLC Multimedia Plug-in C:\Program Files\VideoLAN\VLC\npvlc.dll
Windows Presentation Foundation c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll
Yahoo! Toolbar c:\program files\yahoo!\companion\installs\cpn0\yt.dll
(verified) InstallShield Update Service C:\WINDOWS\Downloaded Program Files\dwusplay.dll
(verified) InstallShield Update Service C:\WINDOWS\Downloaded Program Files\dwusplay.exe
(verified) Microsoft® Windows® Operating System C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
(verified) RealPlayer Version Plugin C:\Program Files\Real\RealPlayer\Netscape6\nprpjplug.dll


Scan
----
MD5: f0313ca43a04ab07b87d021811345667 C:\Documents and Settings\Dave\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl\5.5.0.8013_0\npSkypeChromePlugin.dll
MD5: 87bbf47f728aeee862f9823d5b4c0bbc C:\Documents and Settings\Dave\Local Settings\Application Data\Google\Update\1.3.21.65\npGoogleUpdate3.dll
MD5: 4393dcb856a2a109e266e6f59e2ef31a C:\Program Files\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll
MD5: 69169586efad19f53c2012ffd8fdcf45 C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
MD5: 08914bc785004fb29cb58ff435ec0a7b C:\Program Files\Alwil Software\Avast5\1033\Base.dll
MD5: 48d892b1b3adb0a6502095ab0014d368 C:\Program Files\Alwil Software\Avast5\Aavm4h.dll
MD5: b14242184207da229a3ac25168ffc44a C:\Program Files\Alwil Software\Avast5\AavmRpch.dll
MD5: 14e6721d9883753a3c4bcf0159fa9ca8 C:\Program Files\Alwil Software\Avast5\AhResBhv.dll
MD5: 8b476d677dfe35efe7b3edbf377f0038 C:\Program Files\Alwil Software\Avast5\AhResJs.dll
MD5: 958eae9951d450c33785aaa3e8c18643 C:\Program Files\Alwil Software\Avast5\AhResMai.dll
MD5: fae73418fe3e9d62d1dc275c1a6470f7 C:\Program Files\Alwil Software\Avast5\AhResMes.dll
MD5: ea273c786c0f7537b84cb91dafc33079 C:\Program Files\Alwil Software\Avast5\AhResNS.dll
MD5: 8941988b4aaf4713a3b3fcb294b2edf7 C:\Program Files\Alwil Software\Avast5\AhResP2P.dll
MD5: a333dd2e324c6ba76a3d3e4bbcb94f3c C:\Program Files\Alwil Software\Avast5\AhResStd.dll
MD5: 9fb89dbf8a2a3c26d036b8569b154590 C:\Program Files\Alwil Software\Avast5\AhResWS.dll
MD5: ace9981252e1f262ac276b7615ef6feb C:\Program Files\Alwil Software\Avast5\ashBase.dll
MD5: effc885db306a3677cc3a62647c6ad08 C:\Program Files\Alwil Software\Avast5\ashMaiSv.dll
MD5: f0fe90c1f71fe7f6ddeaef8c0b6c4a24 C:\Program Files\Alwil Software\Avast5\ashServ.dll
MD5: f24bdd5c07249766e15078d6a7bf9055 C:\Program Files\Alwil Software\Avast5\ashShell.dll
MD5: 96ffbb4c8e32325c1b49a393284f77ee C:\Program Files\Alwil Software\Avast5\ashTask.dll
MD5: 53fa4e859b6440eaf6673e813caa7c4e C:\Program Files\Alwil Software\Avast5\ashTaskEx.dll
MD5: af4a3cca045eee5f7a2280284052e361 C:\Program Files\Alwil Software\Avast5\ashWebSv.dll
MD5: 5a312e660ba43a3233efc11146d3a318 C:\Program Files\Alwil Software\Avast5\ashWsFtr.dll
MD5: 9ad6a0464da99fada8677f495ff84043 C:\Program Files\Alwil Software\Avast5\aswAux.dll
MD5: 3992d00ea19fcde5710e31b1768efa20 C:\Program Files\Alwil Software\Avast5\aswCmnBS.dll
MD5: a822e400eb848449368a2d6c99dee8e8 C:\Program Files\Alwil Software\Avast5\aswCmnIS.dll
MD5: d662f9567979fcacac8301b6ce18971b C:\Program Files\Alwil Software\Avast5\aswCmnOS.dll
MD5: 2fd69aee607066766930ceb925db0459 C:\Program Files\Alwil Software\Avast5\aswDld.dll
MD5: dc9ec6dbb7b5ac6d1ec070df4e8ed903 C:\Program Files\Alwil Software\Avast5\aswEngLdr.dll
MD5: 95ffe45120788d0bac3071a913172a58 C:\Program Files\Alwil Software\Avast5\aswIdle.dll
MD5: fd2d867fe775cc5357cecf2f14515b61 C:\Program Files\Alwil Software\Avast5\aswLog.dll
MD5: 464fdfa22c63d742de476a83042d53f9 C:\Program Files\Alwil Software\Avast5\aswProperty.dll
MD5: acd4e66d0abdcd3e74a1673cdeb38fcc C:\Program Files\Alwil Software\Avast5\aswSqLt.dll
MD5: d16c826f375a44802bf317982e81a7e2 C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
MD5: b17fbd8b0fd3ea04ef3e4c968d057a02 C:\Program Files\Alwil Software\Avast5\defs\11083100\algo.dll
MD5: 9f8c5a89fa81a5ef951ceb64272868d3 C:\Program Files\Alwil Software\Avast5\defs\11083100\arPot.dll
MD5: da4db6fc5ef0430db451c265ed2f2935 C:\Program Files\Alwil Software\Avast5\defs\11083100\aswCmnBS.dll
MD5: ab5d73223ef120e437f01e737c8789c2 C:\Program Files\Alwil Software\Avast5\defs\11083100\aswCmnIS.dll
MD5: 1c12f1dc5c52ed1fca37211645b29e13 C:\Program Files\Alwil Software\Avast5\defs\11083100\aswCmnOS.dll
MD5: e4384ddbb9b718bec0f270c05a003a18 C:\Program Files\Alwil Software\Avast5\defs\11083100\aswEngin.dll
MD5: b9f612c1fa74adabea3e095e980db17d C:\Program Files\Alwil Software\Avast5\defs\11083100\aswRep.dll
MD5: ac64a4ce1ff490cc1d28d22b038ea458 C:\Program Files\Alwil Software\Avast5\defs\11083100\aswScan.dll
MD5: fa97ad1885871c3184427138b7c1dd41 C:\Program Files\Alwil Software\Avast5\snxhk.dll
MD5: 7012901fb0b5487426a9af963a61d97b C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe
MD5: c3104be7d2b689ebe47e2aac64c07530 C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
MD5: 203a74767eb81f96a5166b1933db46d0 C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
MD5: ff575e76da89a3cede920bb71ee2f3c7 C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\PDFShell.dll
MD5: 47c1de0a890613ffcff1d67648eedf90 C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
MD5: 1675e645ec400a7f4b2c8bd38fe074b4 c:\program files\common files\akamai\netsession_win_2da1ebd.dll
MD5: 763dab43bdab27316dbf3373192823d7 C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
MD5: 13e7cfe8e269ed15e7fc9c3ebbcb7e2b C:\Program Files\Common Files\Java\Java Update\jusched.exe
MD5: 10cb1703238ae7185c0c3613fd991c6e C:\Program Files\Common Files\Microsoft Shared\VGX\vgx.dll
MD5: f8b823414a22dbf3bec10dcaa5f93cd8 C:\Program Files\Common Files\Motive\McciCMService.exe
MD5: 78e0218a43a6f0f68aca8fc69bca11cf C:\Program Files\Common Files\Motive\McciContextDetectorEmail_DSR.dll
MD5: 4b68eeb632edfb6f0bc62503077eaa2a C:\Program Files\Common Files\Motive\McciContextDetectorWin32_DSR.dll
MD5: 24c508cf65fbb091d58bc33b9511eff1 C:\Program Files\Common Files\Motive\McciContextHook_DSR.dll
MD5: d2972e06c2bb14ef93951fe832bfaf10 C:\Program Files\Common Files\Motive\McciContextX.dll
MD5: eb260e1beb8f174d8bb77436bae53bde C:\Program Files\Common Files\Motive\npMotive.dll
MD5: b3e3c57fd22e71ce20389372d972c6dc C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
MD5: 6a5ceba91de0d93aa97982ad5f977ce1 C:\Program Files\FreeRIP3\toolband.dll
MD5: 0f445b821549f9ff471bba56c69953d4 C:\Program Files\Google\Google Earth\plugin\npgeplugin.dll
MD5: 87bbf47f728aeee862f9823d5b4c0bbc C:\Program Files\Google\Update\1.3.21.65\npGoogleUpdate3.dll
MD5: bc02e491e88492b02363ce1b384ff7a7 C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
MD5: 02d0798f376fcbd0210eda58476d0b1b C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
MD5: 55794b97a7faabd2910873c85274f409 C:\Program Files\Internet Explorer\iexplore.exe
MD5: 4393dcb856a2a109e266e6f59e2ef31a C:\Program Files\Internet Explorer\plugins\nppdf32.dll
MD5: 840b4c97c7ef119834780fa09258dcd1 C:\Program Files\Internet Explorer\plugins\npqtplugin.dll
MD5: 840b4c97c7ef119834780fa09258dcd1 C:\Program Files\Internet Explorer\plugins\npqtplugin2.dll
MD5: 840b4c97c7ef119834780fa09258dcd1 C:\Program Files\Internet Explorer\plugins\npqtplugin3.dll
MD5: 840b4c97c7ef119834780fa09258dcd1 C:\Program Files\Internet Explorer\plugins\npqtplugin4.dll
MD5: 840b4c97c7ef119834780fa09258dcd1 C:\Program Files\Internet Explorer\plugins\npqtplugin5.dll
MD5: 840b4c97c7ef119834780fa09258dcd1 C:\Program Files\Internet Explorer\plugins\npqtplugin6.dll
MD5: 840b4c97c7ef119834780fa09258dcd1 C:\Program Files\Internet Explorer\plugins\npqtplugin7.dll
MD5: e7d55e121ff1951cb86c7e0dc6a33877 C:\Program Files\Java\jre6\bin\jp2ssv.dll
MD5: 9dba73c2f1e76ec4cb837e67c5743596 C:\Program Files\Java\jre6\bin\jqs.exe
MD5: 1040bd9bf3ddab7cda2346f8375480a2 C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll
MD5: 2c003d049cd5e45bb88b6f8583561035 C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
MD5: 1a8d8cb042e2724385227f1a19a8decc C:\Program Files\Kodak\AiO\Center\ekdiscovery.exe
MD5: 3e930c641079443d4de036167a69caa2 C:\Program Files\Messenger\msmsgs.exe
MD5: 72a0df237f9118f18ad136e99266e816 C:\Program Files\Microsoft Office\Office10\msohev.dll
MD5: 5bc65464354a9fd3beaa28e18839734a C:\Program Files\Microsoft Office\Office10\OSA.EXE
MD5: 5eb6f21d95e728c61bcfc89f899d6bb0 C:\Program Files\Mozilla Firefox\plugins\npdeployJava1.dll
MD5: 4393dcb856a2a109e266e6f59e2ef31a C:\Program Files\Mozilla Firefox\plugins\nppdf32.dll
MD5: 840b4c97c7ef119834780fa09258dcd1 C:\Program Files\Mozilla Firefox\plugins\npqtplugin.dll
MD5: 840b4c97c7ef119834780fa09258dcd1 C:\Program Files\Mozilla Firefox\plugins\npqtplugin2.dll
MD5: 840b4c97c7ef119834780fa09258dcd1 C:\Program Files\Mozilla Firefox\plugins\npqtplugin3.dll
MD5: 840b4c97c7ef119834780fa09258dcd1 C:\Program Files\Mozilla Firefox\plugins\npqtplugin4.dll
MD5: 840b4c97c7ef119834780fa09258dcd1 C:\Program Files\Mozilla Firefox\plugins\npqtplugin5.dll
MD5: 840b4c97c7ef119834780fa09258dcd1 C:\Program Files\Mozilla Firefox\plugins\npqtplugin6.dll
MD5: 840b4c97c7ef119834780fa09258dcd1 C:\Program Files\Mozilla Firefox\plugins\npqtplugin7.dll
MD5: 29b060079a9129553e3fa75edb8243bb C:\Program Files\Real\RealPlayer\Netscape6\nppl3260.dll
MD5: 4c23e74ef7f99d8b07c9aa7dc087e200 C:\Program Files\Real\RealPlayer\Netscape6\nprjplug.dll
MD5: 33440a3ef90af7ed74ee55ca634a9cfa C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
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MD5: 736b12b725aeb2b07f0241a9f680cb10 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\comctl32.dll
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No file uploaded.

Scan finished - communication took 1 sec
Total traffic - 0.02 MB sent, 1.08 KB recvd
Scanned 696 files and modules - 57 seconds

==============================================================================


Crofter
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Re: Very slow computer, on and offline.

Post by Crofter on Wed Aug 31, 2011 11:58 am

Hope this is OK. Took ages to post it!

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Re: Very slow computer, on and offline.

Post by Dr Jay on Thu Sep 01, 2011 11:12 am

I don't see any more issues from my end. What else is going on?


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Re: Very slow computer, on and offline.

Post by Crofter on Thu Sep 01, 2011 9:04 pm

Hi

Computer just seems very slow compared to a few weeks ago. I realize you have checked through everything I've sent but there has been no improvement really. If I mistakenly ask it to do more than one thing at once, for instance check e-mail whilst online it usually freezes. If left alone it will sort itself out in 5 or 6 minutes.
Still often get "program not responding" on Firefox or Outlook Express, maybe 2 or 3 times a day.
As I said before, it's not crippling and we work around it, I just thought I'd ask you guys if there was anything obviously wrong.
Thanks for trying to help.

Dave

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Re: Very slow computer, on and offline.

Post by Dr Jay on Sat Sep 03, 2011 11:31 am

Please follow this tutorial on using MEMTEST

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Let me know how it works.


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Re: Very slow computer, on and offline.

Post by Crofter on Sat Sep 03, 2011 9:51 pm

Hi
I'm struggling with this one. I can get into "boot menu" by pressing f12 on startup. if I select option 4 (IDE CD ROM Device) it appears to start as normal and the disc does not start. If I press f2 I go into the setup menu, I can scroll down to "boot setup" and press enter. This gives an option of "Hard drive C" and "IDE CD ROM Device" both are checked. If I uncheck Hard drive C and leave CD Rom checked and try to start it it gives a message "No boot device available".
I don't know where to go from here as I have never worked with these menus before.

I don't know if the age of the machine is relevant but we bought this computer 9 years ago, is it just getting old?

Dave

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Re: Very slow computer, on and offline.

Post by Dr Jay on Mon Sep 05, 2011 11:21 am

Can you try the USB version?


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Re: Very slow computer, on and offline.

Post by Crofter on Mon Sep 05, 2011 12:48 pm

Hi

The options in the "boot menu" are as follows:

1.Normal
2.Primary Master Drive
3.Hard Disc Drive C
4.IDE CD-ROM Device

5.System Setup
6.IDE Drive Diagnostic
7.Boot to utility partition

Which of these would I use to boot from a USB stick or does this computer not have that option?
If it is possible let me know and I'll get a USB stick next time I'm in town.

Thank you

Dave

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Re: Very slow computer, on and offline.

Post by Dr Jay on Wed Sep 07, 2011 11:20 am

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Re: Very slow computer, on and offline.

Post by Crofter on Wed Sep 14, 2011 11:58 am

Hi

Sorry to be away for so long. I've tried to follow these instructions but so much of it I don't understand!
I've found a temporary fix for the slow running problem. The computer has two lights, power on and "working". When it's slow the "working" light is on constantly. I checked the processes running and what they were using. By far the highest usage was by "wuauclt.exe". A bit of research showed this was the Windows Update process. The temporary fix is just to switch Updates off. Computer is now back to normal but I suspect I'll have to do manual updates every so often. Skype also uses a lot but I don't want to do without that and just stopping the updates seems to be enough.

Any thoughts?

Dave

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Re: Very slow computer, on and offline.

Post by Dr Jay on Wed Sep 14, 2011 5:21 pm

Yeah...frequently that can happen with Windows Updates.


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Re: Very slow computer, on and offline.

Post by Crofter on Wed Sep 14, 2011 6:11 pm

So there's no problem to fix then? I'll just continue with manual updates and leave the automatic switched off.

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Re: Very slow computer, on and offline.

Post by Dr Jay on Thu Sep 15, 2011 1:29 am

Great. Is there anything else I can help you solve?


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Re: Very slow computer, on and offline.

Post by Crofter on Thu Sep 15, 2011 7:16 am

No. Thank you very much for the help. I'll send a donation to help the cause!

Dave

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Re: Very slow computer, on and offline.

Post by Dr Jay on Fri Sep 16, 2011 12:18 pm

Very well. Smile


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