Computer Freezes - no specific error msg sorry

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Re: Computer Freezes - no specific error msg sorry

Post by Ashton ClouD on Sun Aug 14, 2011 2:58 am

oh also he did have avg installed, but it has since been uninstalled.

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Re: Computer Freezes - no specific error msg sorry

Post by Sneakyone on Sun Aug 14, 2011 4:09 am

Hi,

Run this: [You must be registered and logged in to see this link.]


I'm livin' life in the fast lane.

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Re: Computer Freezes - no specific error msg sorry

Post by Ashton ClouD on Tue Aug 16, 2011 2:35 am

I downloaded and ran it on his computer. Do you want me to post the log it created on his desktop?

Also, he is still having the same freezing problems. No change there.

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Re: Computer Freezes - no specific error msg sorry

Post by Sneakyone on Wed Aug 17, 2011 10:19 pm

Hi,

Please download Malwarebytes Anti-Malware from [You must be registered and logged in to see this link.].


Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.


I'm livin' life in the fast lane.

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Re: Computer Freezes - no specific error msg sorry

Post by Ashton ClouD on Fri Aug 26, 2011 2:36 am

sorry took forever to respond here is the log no threats found, but still having major freezing problems only able to run in safe mode.

Malwarebytes' Anti-Malware 1.51.1.1800
[You must be registered and logged in to see this link.]

Database version: 7465

Windows 6.0.6001 Service Pack 1 (Safe Mode)
Internet Explorer 7.0.6001.18000

8/25/2011 8:23:18 PM
mbam-log-2011-08-25 (20-23-18).txt

Scan type: Quick scan
Objects scanned: 156770
Time elapsed: 5 minute(s), 11 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)



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