100k searches issue

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100k searches issue

Post by spackler68 on Wed 03 Aug 2011, 5:51 am

First topic message reminder :

Hi,

I've got a something where my Google searches were redirected to 100K searches when I clicked on any of the search results. That lasted for one day and now my Symantec file system auto protect is malfuctioning and I'm denied access to any Windows installer.

I tried running OTL.com but got a a dialog box stating that "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item.

I do have administrators rights.

I ran aswMBR.exe and have this log file:

aswMBR version 0.9.8.977 Copyright(c) 2011 AVAST Software
Run date: 2011-07-29 19:11:47
-----------------------------
19:11:47.484 OS Version: Windows 5.1.2600 Service Pack 3
19:11:47.484 Number of processors: 4 586 0x2505
19:11:47.484 ComputerName: 9WS4WM1 UserName: pscully
19:12:01.796 Initialize success
19:12:31.281 AVAST engine defs: 11072900
19:12:36.093 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
19:12:36.093 Disk 0 Vendor: WDC_WD16 01.0 Size: 152627MB BusType: 3
19:12:36.109 Disk 0 MBR read successfully
19:12:36.109 Disk 0 MBR scan
19:12:36.359 Disk 0 Windows XP default MBR code
19:12:36.390 Disk 0 scanning sectors +312560640
19:12:36.484 Disk 0 scanning C:\WINDOWS\system32\drivers
19:13:22.171 Service scanning
19:13:23.906 Service SysPlant C:\WINDOWS\SYSTEM32\Drivers\SysPlant.sys **LOCKED** 32
19:13:23.906 Service Teefer2 C:\WINDOWS\system32\DRIVERS\teefer2.sys **LOCKED** 32
19:13:23.921 Service WGX C:\WINDOWS\System32\Drivers\WGX.SYS **LOCKED** 32
19:13:23.921 Service WPS C:\WINDOWS\system32\drivers\wpsdrvnt.sys **LOCKED** 32
19:13:23.921 Service WpsHelper C:\WINDOWS\system32\drivers\WpsHelper.sys **LOCKED** 32
19:13:24.421 Modules scanning
19:14:11.687 Disk 0 trace - called modules:
19:14:11.703 ntkrnlpa.exe CLASSPNP.SYS disk.sys iaStor.sys hal.dll
19:14:11.718 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x8a7b78a0]
19:14:11.718 3 CLASSPNP.SYS[ba108fd7] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0x8a20c028]
19:14:36.046 AVAST engine scan C:\WINDOWS
19:15:11.656 AVAST engine scan C:\WINDOWS\system32
19:17:55.375 AVAST engine scan C:\WINDOWS\system32\drivers
19:18:11.078 AVAST engine scan C:\Documents and Settings\pscully
19:57:55.250 AVAST engine scan C:\Documents and Settings\All Users
20:05:02.031 Scan finished successfully
20:06:50.062 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\pscully\Desktop\Fixes\MBR.dat"
20:06:50.078 The log file has been saved successfully to "C:\Documents and Settings\pscully\Desktop\Fixes\aswMBR.txt"

I then ran SecurityCheck.exe and got this log file:

Results of screen317's Security Check version 0.99.18
Windows XP Service Pack 3
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Security Center service is not running! This report may not be accurate!
Windows Firewall Disabled!
Symantec Endpoint Protection
Rockwell Windows Firewall Configuration Utility 1.00.03
Antivirus up to date! (On Access scanning disabled!)
```````````````````````````````
Anti-malware/Other Utilities Check:

Java(TM) 6 Update 26
Java 2 Runtime Environment, SE v1.4.2
Adobe Flash Player 10.3.181.34
Mozilla Firefox (3.6.18) Firefox Out of Date!
````````````````````````````````
Process Check:
objlist.exe by Laurent

Norton ccSvcHst.exe
``````````End of Log````````````

Any help will be appreciated.

Thanks in advance,

spackler68

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Re: 100k searches issue

Post by DragonMaster Jay on Mon 22 Aug 2011, 4:56 am

Not much of an issue...

do you want to try to reinstall your Symantec Product?


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Re: 100k searches issue

Post by spackler68 on Tue 23 Aug 2011, 5:06 am

Hi,

I will try the reinstall.

Thank you guys so much. I'll let you know how it goes.

spackler68

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Re: 100k searches issue

Post by DragonMaster Jay on Tue 23 Aug 2011, 7:43 am

OKAY


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Re: 100k searches issue

Post by Sponsored content Today at 11:18 am


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