Help formatting my Dell PC (Vista)

View previous topic View next topic Go down

Help formatting my Dell PC (Vista)

Post by aarono on 30th June 2011, 2:34 am

Hello, and thanks to anyone who can lend me some help on this.

Recently I've had some malware problems with my PC, and to deal with it I've decided that I am going to format.

I went to the Dell website, and began following their instructions, but I run into a bit of a problem whilst trying to format my PC.

I turn on my PC, and press F8 for advanced boot options.
Select Repair my PC.

It loads a bit, then I encounter a problem.

I am required to log in using an account with administrater credentials...
It is my personal computer and has only one user account. Mine, which is the administrator.
The problem is, that when I enter the information for this account, which is the only one on my PC, It says that it is not recognized or cannot be contacted.

If anyone has experienced similar problems, or if this is NOT referring to a user account but something else instead, I would greatly appreciate some help from you. Thanks!

aarono
Novice
Novice

Posts Posts : 5
Joined Joined : 2011-06-29
OS OS : Vista
Points Points : 19961
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Help formatting my Dell PC (Vista)

Post by aarono on 30th June 2011, 2:36 am

If it is of any importance, the screen before Username and Password screen is the one you would see if you locked your PC or logged off, except that instead of displaying the User account's picture, it displays an empty box titled "Other User"

aarono
Novice
Novice

Posts Posts : 5
Joined Joined : 2011-06-29
OS OS : Vista
Points Points : 19961
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Help formatting my Dell PC (Vista)

Post by Sir $wat on 1st July 2011, 12:15 am

My advice, reformat with windows 7 and not vista...

Do u have a windows 7 dvd?



Sir $wat
Top Dog
Top Dog

Posts Posts : 2078
Joined Joined : 2008-08-16
Gender Gender : Male
OS OS : Windows XP Professional SP3
Protection Protection : Panda Cloud
Points Points : 34221
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Help formatting my Dell PC (Vista)

Post by aarono on 1st July 2011, 8:33 pm

Thanks for the suggestion but I don't have a Windows 7 DVD : /

aarono
Novice
Novice

Posts Posts : 5
Joined Joined : 2011-06-29
OS OS : Vista
Points Points : 19961
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Help formatting my Dell PC (Vista)

Post by Sir $wat on 7th July 2011, 1:11 am

U need to obtain one....



Sir $wat
Top Dog
Top Dog

Posts Posts : 2078
Joined Joined : 2008-08-16
Gender Gender : Male
OS OS : Windows XP Professional SP3
Protection Protection : Panda Cloud
Points Points : 34221
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Help formatting my Dell PC (Vista)

Post by INeedHelp on 7th July 2011, 2:40 pm

Windows 7 is not the only DVD used for formatting, you can use a XP DVD and delete the partition. If you can get any of the two windows DVD's your in good hands.

INeedHelp
Intermediate
Intermediate

Posts Posts : 103
Joined Joined : 2009-01-17
Gender Gender : Male
OS OS : Windows Vista Ultimate 64-Bit/Windows 7 Pro x64-bit/Windows XP Pro SP3
Protection Protection : KasperSky
Points Points : 29880
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Help formatting my Dell PC (Vista)

Post by Sir $wat on 7th July 2011, 7:43 pm

windows 7 is better becuz support for xp wil stop at some point in the near future



Sir $wat
Top Dog
Top Dog

Posts Posts : 2078
Joined Joined : 2008-08-16
Gender Gender : Male
OS OS : Windows XP Professional SP3
Protection Protection : Panda Cloud
Points Points : 34221
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Help formatting my Dell PC (Vista)

Post by INeedHelp on 7th July 2011, 8:39 pm

True enough but what he/she needs NOW is a solution, not a solution for the future. Simply borrow from someone, don't go purchasing a expensive software.

INeedHelp
Intermediate
Intermediate

Posts Posts : 103
Joined Joined : 2009-01-17
Gender Gender : Male
OS OS : Windows Vista Ultimate 64-Bit/Windows 7 Pro x64-bit/Windows XP Pro SP3
Protection Protection : KasperSky
Points Points : 29880
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Help formatting my Dell PC (Vista)

Post by Buttons on 9th July 2011, 1:07 am

I don't see why you need to use F8. With the system shut down boot it and press F12 then load the Windows Vista disc and boot from the DVD drive. Then click Install and delete all partitions and click next.Smile

Buttons
Leader's Leader
Leader's Leader

Posts Posts : 869
Joined Joined : 2010-06-11
Gender Gender : Male
OS OS : 7 Ultimate x64
Points Points : 26336
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Help formatting my Dell PC (Vista)

Post by immisfit on 3rd March 2014, 7:35 am

I have the same problem. It was thought that maybe it is because the format was started in safe mode. I don't know if mine was or not *its been a few days ago when I started this trying to find answers* Could some one please help?

immisfit
Beginner
Beginner

Posts Posts : 3
Joined Joined : 2014-03-03
OS OS : vista
Points Points : 10170
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Help formatting my Dell PC (Vista)

Post by driver_ian on 3rd March 2014, 7:54 pm

Hi immisfit and welcome to the forum,
A little more information about your machine will hepl a lot here..
Make, Model and which version of Windows was/is installed.

As you cannot format your C: drive from within Windows (Normal or Safe Mode) there will be a procedure you need to follow. This will vary depending on the brand of pc and the Operating system you are wanting to re-install.

Do you have the Windows disc that came with the machine?

driver_ian
Novice
Novice

Posts Posts : 30
Joined Joined : 2012-02-24
Gender Gender : Male
OS OS : Windows 7 Ultimate
Protection Protection : Avast Free, MBAM, Windows Firewall
Points Points : 17851
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Help formatting my Dell PC (Vista)

Post by immisfit on 3rd March 2014, 9:39 pm

Thanks for replying! I have a dell inspiron 531 running windows vista home premium service pack 2. no back up cd's

immisfit
Beginner
Beginner

Posts Posts : 3
Joined Joined : 2014-03-03
OS OS : vista
Points Points : 10170
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Help formatting my Dell PC (Vista)

Post by driver_ian on 3rd March 2014, 9:51 pm


driver_ian
Novice
Novice

Posts Posts : 30
Joined Joined : 2012-02-24
Gender Gender : Male
OS OS : Windows 7 Ultimate
Protection Protection : Avast Free, MBAM, Windows Firewall
Points Points : 17851
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Help formatting my Dell PC (Vista)

Post by immisfit on 3rd March 2014, 10:20 pm

this is what I did try but this is where the problem is. after I select " Repair My Computer" it takes me to log in page with "other user" asking for password and id and when I put my info in It says that it is not recognized or cannot be contacted.

immisfit
Beginner
Beginner

Posts Posts : 3
Joined Joined : 2014-03-03
OS OS : vista
Points Points : 10170
# Likes # Likes : 0

View user profile

Back to top Go down

View previous topic View next topic Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum