Please help me with this virus.

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Please help me with this virus.

Post by aarono on 29th June 2011, 7:54 pm

Hello, and thank you in advance for any help you can give me.

My computer began freezing a few days ago, along with browser redirects ,and ad pop-ups while trying to use google.

By "freezing" I mean that my computer crashes, My monitor appears as if in "Power Save Mode" (goes black, status light appears orange), Audio loops, and I am unable to see or do anything until I do a hard reset.
Freezing occurs while doing Virus scans and running other programs such as games.

I have been using 'Malwarebytes' to try and deal with this, and although it has removed several trojans, the redirecting and crashing still happens.

any help would be appreciated. Thanks! Thank You!

aarono
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Re: Please help me with this virus.

Post by Belahzur on 29th June 2011, 8:40 pm

Hello.

Download [You must be registered and logged in to see this link.] by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe
  • Click Run Scan and let the program run uninterrupted
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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Re: Please help me with this virus.

Post by aarono on 30th June 2011, 2:15 am

Thank you for replying so quickly Belahzur, It is greatly appreciated, though I've decided to format my P.C instead.

Sorry for wasting your time, and thank you again for the hasty response!

aarono
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