Hard Disk Diagnostic Virus - MBAM-Setup didn't work effectively

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Hard Disk Diagnostic Virus - MBAM-Setup didn't work effectively

Post by missyj005 on 24th June 2011, 8:37 am

I have recently followed the instructions using the MBAM-Setup to remove a hard disk diagnostic virus/malware. It seemed to help, but I have a completely blank desktop and start menu.

I've now followed the OTL and aswMBR instructions. Unfortunately I couldn't upload the txt files, so please help me either to upload or I can email them. Any advice you can offer is much appreciated.

Thanks for your help!!
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Re: Hard Disk Diagnostic Virus - MBAM-Setup didn't work effectively

Post by Dr Jay on 3rd July 2011, 6:26 pm

Sorry for the delay...please let us know the progress of your case here...


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Re: Hard Disk Diagnostic Virus - MBAM-Setup didn't work effectively

Post by Dr Jay on 11th July 2011, 1:28 am

Any more issues?

We need to know any other issues that are plaguing your computer. Kindly give a summary so we know how to continue from here.

Many of the things to note for us would be:

  • Slow computer
  • Error messages
  • Fake antivirus alerts or the icon in the system tray
  • svchost.exe running at 100%
  • System crashes or blue screen of death


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