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Pop Ups and Spyware

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Pop Ups and Spyware

Post by xcage24 on Wed Jun 15, 2011 10:35 pm

I've been running my spyware and myware everyday and keep coming up with virus over and over....and my computer keeps going slower and logs me off the screen from page to page. I'm not sure on what else to do can you help?

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Re: Pop Ups and Spyware

Post by Pancake on Wed Jun 15, 2011 11:03 pm

Hi.Welcome to the forum


Please run all these programs..


Download the [You must be registered and logged in to see this link.] and extract to your Desktop.


Execute TDSSKiller.exe by doubleclicking on it. You may be prompted to restart your machine. Type Y at the prompt.

Once complete, a log will be produced at root. It will be named

UtilityName.Version_Date_Time_log.txt.

for example, C:\TDSSKiller.2.2.0_27.1.2010_15.31.43_log.txt.


Attach that log here please.



====================================================


Please download Malwarebytes' Anti-Malware from one of these places:

[You must be registered and logged in to see this link.] or [You must be registered and logged in to see this link.]


Double Click mbam-setup.exe to install the application.

* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.

* Once the program has loaded, select "Perform Quick Scan", then click Scan.
* The scan may take some time to finish,so please be patient.
* When the scan is complete, click OK, then Show Results to view the results.
* Make sure that everything is checked, and click Remove Selected.
* When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.Do so.
* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
* Copy&Paste the entire report in your next reply.



===============================================



Download Combofix from [You must be registered and logged in to see this link.] or [You must be registered and logged in to see this link.] and place it on your Desktop

* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.Combofix may be slow to start and appear to be doing nothing before it starts scanning.Just leave it,it will start.

You can get help on disabling your protection programs here : [You must be registered and logged in to see this link.]

Please include the C:\ComboFix.txt in your next reply for further review.


Caution.....
Never use this program to remove files.Only use it with help from an experienced user.Wrongful use can damage your computer.This tool is not a toy and not for everyday use. ComboFix SHOULD NOT be used unless requested by a qualified helper













[You must be registered and logged in to see this link.]

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